RoboHelp freezes when I start my project

Hi,
I'm testing RH7 to determine if I'll upgrade. Although I
could open my project initially, RoboHelp frequently froze, but now
it won't even open my project. When I try, RoboHelp hesitates for
some minutes, then reports that "RoboHelp Explorer is unable to
start Microsoft Word." This happens even if Word is already
running. I am able to open RH's sample project, and when I do, I
notice a RoboHelp menu item appears in Word that does not appear
when RoboHelp opens Word to open my project. I'm stuck. I tried the
installation repair process in the uninstall dialog box, but that
made no difference. Can anyone advise?

Hi Peter,
Thank you for your help. Changing the security setting didn't
change the behavior, but I think I've resolved the problem with an
answer by Brian on this forum that sent me looking in the right
direction when he gave me a clue about a VB type mismatch error I
was also getting. I found the solution in Word's startup folder
where either deleting some apparently corrupted templates or
deleting the normal.dot template (or both) seemed to have solved
the problems, at least temporarily. I'm no longer seeing RH freeze
or the template detach or macro errors or VB errors.

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