RoboHelp hangs at startup and using robosource control
Hi everybody,
I am relatively new to this forum. I have been using RH X5.02
now for a few months.
|'m quite pleased with it until now and find all postings
here very useful.
So I was content until last monday when I returned from a
holiday of 10 days.
Normally I start RH by clicking a link to RoboHTML.exe from
my desktop.
Instead of asking me which of my projects to open I got
ZILCH.
RH just hangs, the only way to stop is to use task manager to
end the process.
The same happens when I want to add a project to version
control.
the icons of my 'Most recently used file list' (Tools -
Options - General) contain a big red question mark.
I can't remember seeing that before.
Based on previous postings I unchecked 'Save without prompt'.
This didn't change anything.
I did experiment installing PushOK CVS SCC NT interface (v
2.1.1.2) to be able to use the Turtoise CVS version control system
which seemed to work OK.
I didn't decide to use the PushOK and Turtoise system yet,
but kept on using RoboSource control. I didn't uninstall the PushOK
interface as I wanted to do an extra test on our central Turtoise
CVS system later.
I had to renew the trial license for PushOK's software when I
came back. This came up when I started RoboHTML the first time
after my holiday.
As I suspected that this extra interface could have something
to do with my problems I uninstalled and reinstalled all software,
without reinstalling the PushOK software. I did take the projects
out of version control before I uninstalled everything.
I expected to have no problems after all this, but to my
surprise it didn't change anything.
I suspect it has to be something in the registry and/or the
project files themselves.
I am working on several RH HTML-projects at the 'same time',
switching from one into another. All projects are (or were) in
RoboSource control.
I'm working on a Dell laptop using Windows XP Professional
which is automatically updated to latest versions. Yes, all files
are installed locally on the laptop, including the files in
RoboSource Control.
We use NOD 32 virus scanning software.
Can anybody shine some light on this
situation?
tks, Paul
Hi Peter,
I'm sorry, I left out an important piece of info: when I
start RH from the file manager by clicking a RH project it will
start.
I also made a shortcut in whit a project-file to open: no
problem starting.
So I can work and I can open a new project with no problems.
Problem starts as soon as I try to add the project to Version
Control.
I checked all processes and services on my computer. Made
sure all PushOK and CVS software was not installed.
RoboSourceControl was not able to see alternative SCC drivers
to use anymore.
The problems stay.
I can work, if I avoid version control. So I uninstalled
RoboSourceControl too.
Menu's in RH are adjusted and of course I don't have the
hangup problem either
I still can't just start the RH exec without specifying a
starting project. It will just freeze.
If you or anybody else have other suggestions I would be
really gratefull, because I want to use the version control.
tks
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