Robohelp has encountered an error and must close

I've been working on this project for about a month and I just started receiving this message. Now I can't even save without generating this error. I'm sure there are some files it can't find. I made changes to the file structure when I first began (I took this over from a prior user) and I believe I've done some sort of damage. I change the order of the folders back to their original layout but that apparently did little good.
A clue: I have two topics with the red X next to them that are duplicates (in name) of two current topics. When I try to delete an Xed out (old) version I get the " . . . has encountered an error . . " message. This wasn't always the case, however. When I first noticed them last week and was able to delete. They're back and causing trouble.

Did you make the changes in Windows Explorer (bad) or Project Manager (good)?
Try deleting the project's CPD file using Windows Explorer and then re-opening the project.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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ITunes as encountered an error and must close

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hi TPee!
Also when I try to unistall Quick time. It will not let me.
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love, b

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Thanks for the reply.
The problem occurs during installation.
At the first stage, short download installs the GetPlus
DLM (Download Manager). I can see it installed in
Settings --> Control Panel --> Add or Remove Programs.
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the real download of the files should begin.
It just opens the downloading applet and before downloading anything
I am getting this "Internet Explorer has encountered a problem with the said add-on, and must close... Send notification/Do not send (you know)"

Robohelp has encountered an error and must close

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