RoboHelp HTML 7 Not Appearing In Windows 7 Start Menu

I have W7, 64Bit. When I run RH7 HTML, it never appears in my recent list of programs run in the Start Menu. Other programs do, but RH7 does not. I have my Start menu properties set at the highest number of recent programs and jumps allowed. I also cleared many of my recent programs so room could be made for it to appear.
Not sure if this is a RoboHelp 7 question or a Windows forum question. Just thought I'd see if anyone else ran into the same issue.
Thanks
Shawn

Hi Shawn
I think I'd ask the question as well in a Windows forum just to be on the safe side.
Additionally, I suppose it's possible that some type of special coding is required for applications to register themselves with Windows.
Out of curiosity, you are able to make Windows 7 work with RoboHelp 7? I ask because I never could on my own Windows 7 64 bit system. I ended up installing the Microsoft Virtual Machine with XP mode to do that.
I would also encourage you to report as a Bug to Adobe. While I'm pretty certain it won't have any effect on seeing a patch emerge for RoboHelp 7, it will at least put the issue on the radar for Adobe to monitor with any future versions of RoboHelp.
And as a last item, you may wish to configure your Taskbar so that you have the Quick Launch bar. That makes it super easy to launch items. Ether that or try pinning the item. I'm not all that fond of pinning yet.
Cheers... Rick
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4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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Triple-click anywhere in the line of text below on this page to select it:
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Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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All my music is from legal sources (albums owned by me, others from iTunes), but the Burn Disc command does not appear in the File menu, and nothing I do helps. I downloaded a new version of iTunes, but it still loks the same and may just be the same. But the problem started long before I did that.

Meqmac wrote:
This did nothing. Where do I click on the playlist? As far as I have experienced, the playlist is a list of songs with ticks against them on the left. I can use the control key, but where do I point my cursor to select the playlist?
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Hi there
I'm sure there are exceptions, but I wasn't able to make it run on my own Windows 7 Ultimate 64 bit. At least not in Windows 7. I did make it run but only by installing the Virtual Machine for XP. What that does is install a virtual Windows XP environment that you may use to operate RoboHelp 7.
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Cheers... Rick
Helpful and Handy Links
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Begin learning RoboHelp HTML 7, 8 or 9 within the day!
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You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
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*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Ah ha! That's it. (I can see why they belong there, of
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Can anyone help me pliz?? one
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