RoboHelp HTML 9 - Browse Sequences missing in compiled chm

After compilation of chm help file, I can see my browse sequences, but the users do not, although I am working on a 32 bit station, the users on 64 bit.
Note: I registered the HHActiveX.dll file as you explained in an older discussion.

Hi there
Note that there are now *TWO* HHActiveX.dll files. Just to be on the safe side, I'd register both of them.
One is for use with the 32 bit help viewer and the other for use with the 64 bit help viewer.
Cheers... Rick

Similar Messages

RoboHelp HTML v9 - Browse Sequence not appearing when generated

RoboHelp HTML v9
New project - eg not converted from previous version
Added a browse sequence as per the help documentation - I've followed the help documentation however when I get to view result of the generated WebHelp - the browse sequence is not present on the topic pages that were added to the browse sequence.
I read previous forum postings for RH8 - where reinstalling or repairing the software seemed to assist - however when I access through control panel - add/remove programs the only option in to Remove RH9.
So I thought I'd ask the question here before uninstalling.
There was also mention of a dll file that needs to be registered on the viewers pc before the browse sequence would appear and if this is the case due to the possible audience for the publish I would not be able to control that.
Any help is appriciated, thanks.

Hi
Thanks - I guess I was looking for the page icons that visualized the
sequence for the viewer.
That being said - the navigation arrows are present in my published file
however seem to hold no functionality - while on a topic that is within
the browse sequence clicking the arrows does not move through the
sequence.
I was initially looking for onscreen navigation for a series of topics -
I though browse sequence would do the trick but I think I will move to
another method.
Karen Voycey, BSc
Learning Solutions Specialist | Human Resources
10 Wellington St. E. | Toronto, ON | M5E 1L5
t. 416 366 7600 x 2451|1 800 569 1163 | cell +416 568 2551
[email protected]
Proud national insurance sponsor of the AIR MILES® Reward Program. For
more information go to www.rsagroup.ca.
RSA is a registered trade name of Royal & Sun Alliance Insurance Company
of Canada.
From:   Captiv8r <[email protected]>
To:     Karen Voycey <[email protected]>
Date:   13/07/2011 04:52 PM
Subject:        RoboHelp HTML v9 - Browse Sequence not appearing
when generated
Hi there
Your mention of: "the browse sequence is not present on the topic pages
that were added to the browse sequence" seems to imply that you are
expecting to see the sequence directly on those pages. But that usually
won't happen.
Perhaps it will help to start by viewing the link below:
http://www.robowizard.com/RoboWizard/NewProject.htm#MonthlyScry/012006.htm
Then come back with any questions you may have.
Cheers... Rick
http://www.robowizard.com/pc.gif
Helpful and Handy Links
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
http://www.gooberguides.com/ProductPages/RoboHelp/RoboHelp82Day.htm
http://www.ShowMeSolutions.biz
http://sorcererstone.wordpress.com/
http://www.gooberguides.com

Browse sequence buttons not appearing in RoboHelp 9 .chm file

When I first created this project two years ago, I didn't think I'd be using browse sequences. Well, of course, things change, and now I think it would be a good idea.
I followed the instructions for creating a browse sequence automatically (Tools > Browse Sequence Editor, then Auto-create from TOC). That seemed to work.
I compile the .chm file. No >> buttons.
How do I enable them? I looked at the master page layout and didn't see anything there. I looked at the Project Settings (File > Project Settings) and couldn't see anything there.
I've searched the RH 9 help and can't find any reference. My guess is that they must appear automatically and I must have, in my infinite wisdom (HA!) deleted them two years ago when I thought I didn't need them.
Suggestions?

Hi, MM Acton
Allow me to chime in with my esteemed colleagues. The first issue I see is that you do not have a Window Defined. You need a window in order to select the Browse Sequence Option for the CHM.
In Project Set Up create a new window, selecting Microsoft HTML Help as the type
On the Microsoft HTML Help Options Dialog, give the Window a name such as "CHMWindow" (No spaces)
Be sure to "tick" the Browse Sequence option and click OK
Double click the Microsoft HTML Help Single Source Layout to bring up the HTML Help Options dialog
From the Default Window drop down, select the CHMWindow you created
Save and Generate
This will show the browse sequence "icon avenue" (the showy icons at the top of the CHM)
As for the Citrix thing. If the machine hosting the CHM being viewed has the HHActiveX.DLL installed, the CHM should display as advertised. Tell your Admin that Adobe licenses unlimited re-distribution of that DLL.
You can find documentation on this redistribution license and how to register it in the online help:
http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7f49.ht ml
Here is the path where you will find the DLL itself:
C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\Redist
BTW, the reason the DLL was created in the first place is that Microsoft never provided a Browse Sequence or a Glossary tab in their "out of the box" offering so RoboHelp conveniently provides this to authors as a "extra".
Hope this helps
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
www.showmethedemo.com
@hypertexas

Creating browse sequence buttons like in Adobe's RH help file

Anyone know how to edit a skin such that the browse sequence
buttons appear on the right, like Adobe has them in their RoboHelp
file?

Hi, MM Acton
Allow me to chime in with my esteemed colleagues. The first issue I see is that you do not have a Window Defined. You need a window in order to select the Browse Sequence Option for the CHM.
In Project Set Up create a new window, selecting Microsoft HTML Help as the type
On the Microsoft HTML Help Options Dialog, give the Window a name such as "CHMWindow" (No spaces)
Be sure to "tick" the Browse Sequence option and click OK
Double click the Microsoft HTML Help Single Source Layout to bring up the HTML Help Options dialog
From the Default Window drop down, select the CHMWindow you created
Save and Generate
This will show the browse sequence "icon avenue" (the showy icons at the top of the CHM)
As for the Citrix thing. If the machine hosting the CHM being viewed has the HHActiveX.DLL installed, the CHM should display as advertised. Tell your Admin that Adobe licenses unlimited re-distribution of that DLL.
You can find documentation on this redistribution license and how to register it in the online help:
http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7f49.ht ml
Here is the path where you will find the DLL itself:
C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\Redist
BTW, the reason the DLL was created in the first place is that Microsoft never provided a Browse Sequence or a Glossary tab in their "out of the box" offering so RoboHelp conveniently provides this to authors as a "extra".
Hope this helps
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
www.showmethedemo.com
@hypertexas

Browse Sequencing Not Displaying When Help is Deployed

I see the Browse Sequence, but when the .chm is deployed in
the DEV environment, no other user sees it. Why would this happen?
Thanks.

Hi, thegup55,
I believe you may need to install and register the file
HHActiveX.dll in order for browse sequences and other RoboHelp
add-ons to function. See this Knowledge Base article:
http://kb.adobe.com/selfservice/viewContent.do?externalId=rb_35580
Pete

Missing Browse Sequences in HTML Help

Problem
Browse sequences in our Microsoft HTML help (.CHMs) are missing after we upgraded from RoboHelp x5 (running WinXP Pro) to RoboHelp 9 (running Win7, 64-bit).
Background
We've been using RoboHelp x5 and RoboSource Control 2.3 version control for several years. Prior to 2012, our RoboSource Control server machine was a WinXP Pro VM session, while our 3 RoboHelp/RoboSource Control client (author) machines were physical WinXP Pro machines.
After the first of this year, our 3 client machines were replaced with Windows 7 Enterprise, 64-bit physical machines. In order to continue running RoboHelp x5, we created a Windows XP Pro virtual machine on each client machine; Robohelp x5 and the RoboSource Control 2.3 client software were then installed and run from the WinXP VM environment. Browse sequences were included in the many (at least 4 per month) CHMs that we compiled/generated during the several months that we ran in this environment without any issues.
We just (over the past few weeks) upgraded to Adobe's Technical Communication Suite 3.5 (RoboHelp HTML 9 and RoboSource Control 3.1). A new Windows 7 Enterprise, 64-bit VM was created for the RoboSource Control server installation, and we simply installed the RoboHelp 9 and RoboSource Control 3.1 client software directly on our 3 Windows 7 client machines. We did not remove the VM sessions from the client machines, but we don't run them either.
Since we upgraded RoboHelp to version 9 (which is also to say, started running RoboHelp in a true Windows 7 64-bit environment), none of our browse sequences appear when we compile/generate a .CHM in RoboHelp 9 and then launch the .CHM from anywhere OTHER THAN within the RoboHelp HTML application. If we launch the Help from within RoboHelp, using either the Generate Primary Layout function (and then view result) or the View Primary Layout function (HTML Help is our primary layout), the browse sequences appear and function properly.
I've already researched (including this forum and all the previous posts on this issue) and run tests, attempting to identify the cause and/or resolve the issue. The actual tests and results are listed after the next section (which provides technical details on what I believed to be the critical aspects of this issue within our environment; perhaps someone will spot something regarding the version of the HHActiveX.dll or a path/value for one of the registry settings).
Environment Technical Details
RoboHelp 9/RoboSource Control 3.1 Server
OS: Windows 7 Enterprise, 64-bit, SP1
RoboHelp Programs:
MS SQL Server Express 2005
RoboSource Control 3.1 Server and Client
RoboHelp HTML 9.0.2.271
Note: RoboSource Control 2.3 was installed on this machine at one point, in an attempt to perform the database migration, but it was subsequently uninstalled and the migration was performed on our old Windows XP RoboSource Control 2.3 server machine. No other version of RoboHelp has ever been installed on this machine.
HHActiveX.dll: Here are all the instances of HHActiveX.dll on this machine.
C:\Program Files\(x86)\Adobe\Adobe RoboHelp 9\RoboHTML
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 759 KB
Date modified: 6/22/2011 4:45 PM
C:\Program Files\(x86)\Adobe\Adobe RoboHelp 9\Redist
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 759 KB
Date modified: 6/22/2011 4:23 PM
C:\Program Files\(x86)\Adobe\Adobe RoboHelp 9\Redist\x64
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 1.11 MB
Date modified: 6/22/2011 4:23 PM
Registry References to HHActiveX.dll:
HKEY_CLASSES_ROOT\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\win32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422DF}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422DF}\ToolboxBitmap32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll, 102
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422DF}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\win32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRUregsvr32 C:\Program Files (x86)\Adobe\Adobe RoboHelp9\Redist HHActiveX.dll\1
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\w in32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\ToolboxBitmap32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll, 102
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422D F}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A042 2DF}\1.0\0\win32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\ToolboxBitmap32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll, 102
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422D F}\InprocServer32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A042 2DF}\1.0\0\win32C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\HHActiveX.dll
HKEY_USERS\S-1-5-21-2146773085-1508210334-1857977687-1551\Software\Microsoft\Windows\Curre ntVersion\Explorer\RunMRUregsvr32 C:\Program Files (x86)\Adobe\Adobe RoboHelp9\Redist HHActiveX.dll\1
HH.exe: Here are all the instances of HH.exe on this machine.
C:\Windows
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 16.5 KB
Date modified: 7/13/2009 9:39 PM
C:\Windows\SysWOW64
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 15.0 KB
Date modified: 7/13/2009 9:14 PM
C:\Windows\winsxs\amd64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_24 4ae8599e6d81bb
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 16.5 KB
Date modified: 7/13/2009 9:14 PM
C:\Windows\winsxs\wow64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_2e 9f92abd2ce43b6
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 15.0 KB
Date modified: 7/13/2009 9:14 PM
Registry References to HH.exe:
HKEY_CLASSES_ROOT\Applications\hh.exe
HKEY_CLASSES_ROOT\chm.file\DefaultIcon%SystemRoot%\hh.exe,0
HKEY_CLASSES_ROOT\chm.file\shell\open\command"%SystemRoot%\hh.exe" %1
HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCacheC:\Windows\hh.exeMicrosoft® HTML Help Executable
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCacheC:\Windows\hh.exeMicrosoft® HTML Help Executable
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
C:\Windows\SysWOW64\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm\1
C:\Windows\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm\1
C:\Windows\winsxs\amd64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_24 4ae8599e6d81bb\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm\1
C:\Windows\winsxs\wow64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_2e 9f92abd2ce43b6\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm\1
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\hh.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\chm.file\DefaultIcon%SystemRoot%\hh.exe,0
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\chm.file\shell\open\command"%SystemRoot%\hh.exe" %1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplicationhh.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileAssociationRUNDLL32.EXE;MSHTA.EXE;DLLHOST.EXE;APPLAUNCH.EXE;HH.EXE;WINHLP32.EXE;MMC.EXE;
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\FileAsso ciationRUNDLL32.EXE;MSHTA.EXE;DLLHOST.EXE;APPLAUNCH.EXE;HH.EXE;WINHLP32.EXE;MMC.EXE;
HKEY_USERS\S-1-5-21-2146773085-1508210334-1857977687-1551\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCacheC:\Windows\hh.exeMicrosoft® HTML Help Executable
HKEY_USERS\S-1-5-21-2146773085-1508210334-1857977687-1551\Software\Microsoft\Windows\Curre ntVersion\Explorer\RunMRUC:\Windows\SysWOW64\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm\1
HKEY_USERS\S-1-5-21-2146773085-1508210334-1857977687-1551_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCacheC:\Windows\hh.exeMicrosoft® HTML Help Executable
RoboHelp 9/RoboSource Control 3.1 Client Machines
OS: Windows 7 Enterprise, 64-bit, SP1
RoboHelp Programs:
RoboSource Control 3.1 Client
RoboHelp HTML 9.0.2.271
HHActiveX.dll: Here are all the instances of HHActiveX.dll on these machines.
C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\Redist
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 759 KB
Date modified: 6/22/2011 4:23 PM
C:\Program Files(x86)\Adobe\Adobe RoboHelp 9\Redist\x64
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 1.11 MB
Date modified: 6/22/2011 4:23 PM
C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML
File version: 9.0.1.262
Product name: Adobe RoboHelp HTML 9
Product version: 9.0.1.262
File size: 759 KB
Date modified: 6/22/2011 4:45 PM
C:\Windows\System32
File version: 11.0.228.0
Product name: RoboHelp HTML 11
Product version: 11.0.228.0
File size: 452 KB
Date modified: 11/18/2003 2:44 PM
C:\Windows\SysWOW64
File version: 11.0.228.0
Product name: RoboHelp HTML 11
Product version: 11.0.228.0
File size: 452 KB
Date modified: 11/18/2003 2:44 PM
HH.exe: Here are all the instances of HH.exe on this machine.
C:\Windows
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 16.5 KB
Date modified: 7/13/2009 9:39 PM
C:\Windows\SysWOW64
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 15.0 KB
Date modified: 7/13/2009 9:14 PM
C:\Windows\winsxs\amd64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_24 4ae8599e6d81bb
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 16.5 KB
Date modified: 7/13/2009 9:39 PM
C:\Windows\winsxs\wow64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_2e 9f92abd2ce43b6
File version: 6.1.7600.16385
Product name: HTML Help
Product version: 6.1.7600.16385
File size: 15.0 KB
Date modified: 7/13/2009 9:14 PM
Registry References to HHActiveX.dll:
HKEY_CLASSES_ROOT\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\win32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422DF}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422DF}\ToolboxBitmap32C:\Documents\DSISWHelp\hhactivex.dll, 102
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422DF}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\win32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRUregsvr32 C:\Documents\DSISWHelp\hhactivex.dll\1
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A0422DF}\1.0\0\w in32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\ToolboxBitmap32C:\Documents\DSISWHelp\hhactivex.dll, 102
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422D F}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A042 2DF}\1.0\0\win32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{399CB6C4-7312-11D2-B4D9-00105A0422D F}\ToolboxBitmap32C:\Documents\DSISWHelp\hhactivex.dll, 102
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{959F94FD-DD1E-11D2-B559-00105A0422D F}\InprocServer32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{399CB6B4-7312-11D2-B4D9-00105A042 2DF}\1.0\0\win32C:\Documents\DSISWHelp\hhactivex.dll
HKEY_USERS\S-1-5-21-2146773085-1508210334-1857977687-1551\Software\Microsoft\Windows\Curre ntVersion\Explorer\RunMRUregsvr32 C:\Documents\DSISWHelp\hhactivex.dll\1
RoboHelp x5 and RoboSource Control 2.3 Server
OS: Windows XP Professional, SP3
RoboHelp Programs:
RoboSource Control 2.3 Server and Client
RoboHelp HTML x5.0.2 (Build 606)
Note: MS SQL Server and RoboSource Control 3.1 were temporarily installed in order to convert the databases from RoboSource Control 2.3 to RoboSource Control 3.1.
HHActiveX.dll: Here are all the instances of HHActiveX.dll on these machines.
C:\Program Files\RoboHelp Office\Redist
File version: 13.10.801.0
Product name: RoboHelp HTML 13
Product version: 13.10.801
File size: 460 KB
Date modified: 11/4/2004 10:54:04 AM
C:\Program Files\RoboHelp Office\RoboHELP
File version: 13.10.801.0
Product name: RoboHelp HTML 13
Product version: 13.10.801
File size: 460 KB
Date modified: 11/4/2004 10:54:04 AM
C:\Program Files\RoboHelp Office\RoboHTML
File version: 13.10.801.0
Product name: RoboHelp HTML 13
Product version: 13.10.801
File size: 460 KB
Date modified: 11/4/2004 10:54:04 AM
HH.exe: Here are all the instances of HH.exe on this machine.
C:\WINDOWS
File version: 5.2.3790.2453
Product name: HTML Help
Product version: 5.2.3790.2453
File size: 10.5 KB
Date modified: 4/14/2008 5:42:22 AM
C:\WINDOWS\ServicePackFiles\i386
File version: 5.2.3790.2453
Product name: HTML Help
Product version: 5.2.3790.2453
File size: 10.5 KB
Date modified: 4/14/2008 5:42:22 AM
Troubleshooting Tests and Results
Test 1: Ran command line: C:\Windows\SysWOW64\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm
Result: Browse sequences PRESENT.
Test 2: Ran command line: C:\Windows\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm
Result: Browse sequences ABSENT.
Test 3: Ran command line: C:\Windows\winsxs\amd64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_24 4ae8599e6d81bb\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm
Result: Browse sequences ABSENT.
Test 4: Ran command line: C:\Windows\winsxs\wow64_microsoft-windows-htmlhelp_31bf3856ad364e35_6.1.7600.16385_none_2e 9f92abd2ce43b6\HH.exe C:\Documents\DSISWHelp\DSISWHelp.chm
Result: Browse sequences PRESENT.
Test 5: Deleted HHP, CPD, and created new HTML Help SSL definition. Opened project, compiled with new SSL, opened CHM from Windows Explorer via double-click.
Result: Browse sequences ABSENT.
Test 6: RoboHelp install again. Didn't see any "repair" options, so I ran the install over the existing one. Then deleted HHP, CPD, and created new HTML SSL definition. Compiled. Opened the CHM from Windows Explorer via double-click.
Result: Browse sequences ABSENT.
Test 7: Edited the browse sequences to see if that would trigger or set a flag. Note: I already compared the "flags" (it's actually a number sequence) in the RHwnd.apj file (via Notepad) to the "flags" in the RHwnd.apj file. While I don't know which one represents browse sequence enabling, the number sequences were identical. Note: I compared RHwnd.apj files pre- and post-Browse Sequence enabling (with no other changes), but the flag values were completely different (it's not a simple 0/1 flag).
Result: N/A
Test 8: I copied older CHMs that were generated/compiled in RoboHelp x5 over to my local, Window 7 Enterprise, 64-bit, SP1, machine. Launched the CHMs from Windows Explorer by double-clicking on them.
Result: Browse sequences ABSENT.
Test 9: I browsed over our network (via Windows Explorer) to our old RoboHelp x5/RoboSource Control 2.3 server, and launched older CHMs that were generated/compiled in RoboHelp x5 and still sitting on that machine, by double-clicking on them.
Result: Browse sequences ABSENT.
Test 10: I logged on (via RDS) to our old RoboHelp x5/RoboSource Control 2.3 server (WinXP), and launched older CHMs that were created (and never upgraded) in RHx5 by double-clicking on them.
Result: Browse sequences PRESENT.
Test 11: I logged on (via RDS) to our old RoboHelp x5/RoboSource Control 2.3 server (WinXP), opened Windows Explorer on that machine, browsed over the network to our new RoboHelp 9/RoboSource Control 3.1 server (Win7), and then launched new CHMs that were generated/compiled in RoboHelp 9 by double-clicking on them.
Result: Browse sequences ABSENT.
Test 12: I logged on (via RDS) to our older RoboHelp x5/RoboSource Control 2.3 server (WinXP), copied CHMs that were generated/compiled on our new RoboHelp 9/RoboSource Control 3.1 server (Win7) in RoboHelp 9 over to the WinXP machine, and then launched them by double-clicking on them.
Result: Browse sequences ABSENT.
CONCLUSIONS
The machine you are logged on to matters more than where the CHM resides (that is, locally or on another networked machine), or even the version of RoboHelp that it was compiled/generated in (although as my next conclusion states, this last one does appear to matter).
Supporting evidence: CHMs that were compiled/generated in RoboHelp x5 only display browse sequences when they are launched (via double-click) locally from a WinXP machine. Browse sequences are absent when they're launched from a Win7 machine.
The version of RoboHelp that the CHM was compiled in matters.
Supporting evidence: Browse sequences in RoboHelp 9 generated/compiled CHMs do not appear, even when the CHMs reside on a WinXP machine. Is HHActiveX.dll somehow incorporated into the generate/compile process?
Either HH.exe or HHActiveX.dll, or both, matter.
Supporting evidence: Browse sequences appear in RoboHelp 9 generated/compiled CHMs on a Win7 machine when I launch the CHM from a command line, specifying which HH.exe to use.
Is this a function of the HH.exe (there are multiple instances of HH.exe on my Win7 machine, but the command line solution doesn't work for all of them; plus, each files seems to be identical/the same version), or
is it a function of HHActiveX.dll (does HHActiveX.dll registration control which HH.exe works, which would explain why some of HH.exe's don't work from a command line; the assumption here, then, is that when I double-click a CHM, the default HH.exe that is used isn't the one that's registered)?

Hello again
Hopefully Colum won't mind my offering a few answers here and there,
RoboFan wrote:
Thanks for the response, Rick. I appreciate the feedback.
A few follow-up questions...
Can you confirm that neither the version of HH.exe, nor its file path matter?
Unsure what you mean by the version of HH.exe mattering. If you double-click a CHM file on a 64 bit Windows system, it appears that it automatically opens the 64 bit version of HH.exe. Short of having an installation routine of some sort that reconfigures the operating system to open the 32 bit version instead, I can't fathom a way that you would be able to influnce the behavior. Obviously, application developers are able to force this choice. I say that because after you compile and choose to View Result, RoboHelp opens the 32 bit version of the CHM viewer. Now whether this is behavior that is designed by the application developer or whether it's standard Windows behavior with RoboHelp being a 32 bit application is beyond me. Only Adobe can really say for sure what is going on.
How do I identify/verify that an instance of HHActiveX.dll is the 32-bit version?
How do I identify/verify that an instance of HHActiveX.dll is the 64-bit version?
I'm not sure there is a way. At least I'm not knowing a way. I think the best you can do is supply both versions and tell your installation team to register both. Then it shouldn't matter, no?
Where can I obtain the 64-bit version of HHActiveX.dll?Based on my research, it appears that C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\Redist on our 64-bit machines would be one such location. Can you verify this?
I think Colum answered that.
Where should the 64-bit version of HHActiveX.dll that I subsequently register, reside (i.e., file path)?
Wherever you (or more precisely your installation team) decide to place it.
Likely you will think that answer is a bit snarky. But it's not intended to be that way. I'm just being honest. That's why you have to register it with Windows. The process of registering the DLL tells Windows where it is and how to work with it.
Should I replace all 32-bit instances of HHActiveX.dll on our 64-bit machines?
I've never encountered a need to replace versions. But again, likely only Adobe can answer that one with a straight face.
Assume I successfully register the 64-bit version of HHActiveX.dll. If our primary layout in RoboHelp HTML is HTML Help and I invoke the Generate Primary Layout function (and view result) or View Primary Layout function in RoboHelp HTML (i.e., I launch a .CHM from within RoboHelp HTML), will RoboHelp HTML re-register the 32-bit version of HHActiveX.dll? And if this is the case, does that mean I'll have to go back and re-register the 64-bit version each time I use either of those functions?
Launching the file does nothing to register the dll. That's why there is a separate process. The act of registering should be a one off. I believe what happens is that the Windows Registry is modified with information that HH.exe (64 bit or 32 bit) uses to determine what to do with the dll(s). Again, I'm not an application developer nor did I stay at a Holiday Inn Express last night so I can't claim to be one.
I believe that once you get both dlls properly registered, it won't matter if you launch the 64 bit or the 32 bit version of HH.exe. The Browse Sequence window should then show. (Incidentally, the same dll also manages behavior of the Glossary tab functionality in a CHM)
What happens in a mixed (32-bit/64-bit) environment?
Our in-house network contains a mix of 32-bit and 64-bit machines.
We post a .CHM (with browse sequences) to a standalone PC (no RoboHelp applications are installed on this particular PC) on our in-house network.
All the 32-bit and 64-bit machines on the network can access this single .CHM file via a shortcut.
Does the existence and registration of HHActiveX.dll matter for just the PC hosting the .CHM, just the PCs accessing the .CHM, or all PCs? And which versions of HHActiveX.dll need to be registered for which machines?
Yeah, good luck with that. Years ago, Microsoft modified the behavior of CHM content to disallow working that way. CHMs are intended to be copied to *EACH PC* using it. There are ways to modify the Windows Registry to allow CHM to still work that way, but it's something your IT staff have to manage. And by modifying things to allow it, you have to relax security and that makes a machine more vulnerable to attacks down the road. Years later, Peter Grainge still reports that his page on this is still among the most often visited. Click here to visit Peter's page.
Hope I managed to satisfactorily answer your "few" other questions. I tried... LOL
Cheers... Rick
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How do I remove a duplicate browse sequence from HTML help created with RoboHelp 8?

One of my projects in a merged projects is showing two browse sequences in the merged system. I've tried deleting the project from the merged system, recompiling, checking that the browse sequence doesn't appear in the merged system, then adding back the project. The duplicate browse sequence appears again. I've also checked the individual project and there is no duplicate browse sequence when I view iit. Any ideas?

Screen shot below. Note that the browse sequence for NAACCR Data Standards and Data Dictionary is duplicated in the drop down. A colleague helped me fix this by opening the .hhp file in Notepad and deleting a second entry under [MERGE FILES] for that component of the merged project. This problem apparently happens when a merged project is copied and modified. The .hhp file can end up with two entries for a component, one with a full path and one without. I deleted the duplicate with the full path, recompiled, and the duplicate browse sequence disappeared.
Thanks for trying to help.

Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

Hi,
I have Robohelp 8.02.208 running on a 64-bit Windows 7 machine. It has only been a few weeks since I moved from XP, but I don't know if this is connected to my issue of having a grayed out glossary tab and no browse sequences listed in my generated CHM.
I had encountered a very simialr issue a couple or year ago, and thus I have verified in the registry that HHActiveX.dll is registered and properly located on my machine. All seems fine for that, but there is different twist: when I generate the CHM from Roboehlp and then click "View Result" everything works wonderfully. The problem is that as soon as I close that CHM, the browse sequences and glossary disappear. That is, I generate abc.CHM to C:\folderA and although everything is in place when I click View Result in Robohelp, if I later go to C:\folderA and open the same file, it has a grayed out glossary tab and missing browse sequences. And, not surprisingly I guess, if I send the CHM to someone else they get the same glossary-&-broswe-sequence-free result.
I have looked over many forum disucssions on grayed out glossary tabs and missing browse sequences, but nothing seems to explain my particular issue. It leaves me scratching my head quite a bit.
Any ideas?
Thanks in advance :-)

Hi there
Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
If you have version 9 I received this from a Question I asked of Adobe:
...you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
To register HHActiveX.dll,
1> Run Command prompt(cmd.exe) as administrator
2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
3> This should show that the registration is done successfully.
Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
You might download version 9 and test.
Cheers... Rick
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RoboHelp HTML Command-Line Compiler

Is there a command-line compiler for RoboHelp HTML?

Hi all
While that may be technically accurate, I don't believe you
will end up with any "RoboHelp Specific" features. Conditional
expressions, browse sequences, etc.
Cheers... Rick

RentalMan HTML Ver 8 - Browse Sequences in WebHelp

How do I get my Browse Sequences to show up in my WebHelp output? I have added a new button to my Navigation on my WebHelp skin and I believe I linked it to my Browse Sequence file in my project folder. When I preview my skin, I see the new button, but it doesn't do anything. When I generate my WebHelp output, I don't even see the button let alone have access to my Browse Sequences. Help.

Hi there
Sounds like you are misunderstanding Browse Sequnces. There is no button or file to link to. You simply create the Sequence(s) and ensure they are enabled in the Single Source Layout recipe. When all is working they show up as little arrow icons as shown in the image below:
*NOTE: Depending on the skin you are using, the icons may appear differently.
Cheers... Rick
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RoboHelp HTML 8 - avoid opening a new browser window

How do I avoid opening a new browser window every time I call the context sensitive help from within Java?
I am using Robohelp HTML 8 with IE8
I am calling it this way from Java:
RoboHelp_CSH.RH_ShowHelp(0, "C:\\\RoboHelp\\!SSL!\\WebHelp\\XHelp_File.htm", RoboHelp_CSH.HH_HELP_CONTEXT, 2);

Hi,
Welcome to Adobe forum,
As I understand you are trying to open the hyperlinks in a new window instead of a tab.
Well it is possible in Robohelp 8 HTML
Here are the steps which you need to follow.
1. Select the text Right click on it and then select Insert Hyperlink.
Once you click on the Insert Hyperlink another Popup window will appear in your screen.
You need to check this screenshot and select the appropriate option.
Try and generate the Webhelp and see if that helps you,
I hope that will resolve your issue.Please reply if that resolves your issue.
Thanks
Priyank

Browse Sequences

Hi, I'm usine RoboHelp HTML 9, and I'm having trouble displaying the browse sequences in when I complile the WebHelp project. I Auto-created the Browse sequences using my TOC. When I compile and "View Results" I don't see the previous and next topic arrows. The TOC is there along with the Contents, Index, and Search buttons. Just the little left and right arrows are missing. Any troubleshooting suggestions would be most welcome. Thanks.

Hi Christy
Did your project begin life in an earlier version of RoboHelp? If so, that may explain why Browse Sequences seemed to fail for you.
Are you exploiting the Content Categories feature of version 9? If so, that also may explain things.
Indeed RoboHelp 9 brings new wrinkles to the mix with the whole Content Categories feature. New capabilities are added.
Think of the option you see in the Navigation section as being like the master breaker in your house. You can enable or disable things globally there. And when you define different Content Categories, you may want Browse Sequences for one category but not want them for another. Or you may have defined multiple sequences and you wish to assign a different one to each category.
I created a project from scratch and of course it didn't have a Browse Sequence. Therefore the option wasn't even available for me to turn it on. I defined a Browse Sequence and the option was enabled when I looked. I also looked in the Content Category and it was enabled there as well. This seems to suggest you either upgraded an older project and things weren't quite set as you would have expected or that someone has been playing with the settings and experimenting without fully realizing what the settings actually do or how they may interact.
Cheers... Rick
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No glossary or browse sequence in 1 chm

On my own PC, I have four classic HTML chm Help files (User
Guides for biometric and encryption software end users). Each Help
file has only one .glo glossary file in the project, which I can
edit and view. Each project has the HHactive.dll in the same folder
as the chm file. When compiled however, I see glossary panes in
only three of the Help files.
Researching this, the RoboHelp help says something about
browse sequence. Of course, it does not say what this is or provide
a link to it! I did however create them using the Browse Sequence
Editor on the Tools menu. Sure enough, neither the Browse Sequence
or the glossary appear in that particular Help file.

Hi there
If you look at the Project Manager side (earlier than version
7) or click View > Pods > Project setup, you should see a
pseudo folder named "Windows". Expand that and double-click the
window assigned to this project.
Cheers... Rick

Browse sequence in Windows Vista 64-bit?

This is a duplicate post. I posted it nestled down in another browse sequence thread and didn't get any nibbles, so I am creating a new thread. I hope no one minds.
Hi all, I'm wondering if I can get a little help from the gurus here. I've been through the forums and internet trying to find the answer to browse sequences and glossary tabs in Windows Vista 64-bit. I am running Windows Vista 64-bit Home Premium Service Pack 2.
I need to mention that my .chm files work fine on Windows XP (multiple machines tested). My project consists of a master .chm (thanks Peter Grainge for the step-by-step, which I followed to the letter) with 15 slave projects.
I've copied the hhactivex.dll from the Program Files\Adobe\RoboHelp\RoboHTML (426 KB) on my Windows XP machine and saved it in the following folders on my Windows Vista 64-bit machine:
c:\windows\system32
c:\windows\sysWOW64
I then tried using the cmd.exe command prompt (as administrator) in c:\windows\system32 to do the following:
regsvr32 c:\windows\system32\hhactivex.dll
regsvr32 c:\windows\system32\hhctrl.ocx
Both commands registered successfully. When I opened the .chm, the glossary and browse sequence are still not working properly.
So, I then tried unregistered hhactivex.dll and hhctrl.ocx in the c:\windows\system32 folder using the regsvc32 and the cmd.exe (as administrator) in that same folder.
I then tried using the cmd.exe command prompt (as administrator) in c:\windows\sysWOW64 to do the following:
regsvr32 c:\windows\sysWOW64\hhactivex.dll
regsvr32 c:\windows\sysWOW64\hhctrl.ocx
Both commands registered successfully. When I opened the .chm, the glossary and browse sequence are still not working properly.
I've been pulling my hair out on this one. I've seen posts mentioning the "Unblock" Button on the .chm's Properties - General tab - Advanced dialog, but I do not have an Unblock button anywhere in the properties for these .chms. I also do not have the Microsoft KB 89xxxxx security updates on my Vista 64-bit computer that I can find.
I also say a post that put the path/filename in quotes when using regsvr32. I tried registering again using the same scenarios above in system32 (regsvr32 "c:\windows\system32\hhactivex.dll") and sysWOW64 (regsvr32 "c:\windows\sysWOW64\hhactivex.dll") but still I cannot get the browse sequences/glossary to work in thses compiled .chms -- whether opening the master or the slave.
After I registered the hhactivex.dll on a Windows XP test machine, if I opened a .chm and then went into Windows Explorer and tried to delete the hhactivex.dll, I'd get a "file in use" error. However, when I open a .chm on my Vista 64-bit machine and try to delete the hhactivex.dll in either system32 or sysWoW64, it deletes without error. I verified this with all of the different registering methods I described in this post (registering, testing, unregistering, moving to next folder, etc.). Being able to delete the .dll on the Vista machine tends to make me believe that the .dll isn't really registering, Either way, it isn't being accessed when a .chm file is opened like on a Windows XP machine.
I've been around the internet trying to find out exactly how to register .dlls in Vista 64-bit, and unless I'm totally missing something I believe I am doing this correctly. If I am doing something wrong, could someone guide me in the right direction with a complete step-by-step method that works in Vista 64-bit?
I have yet to test Vista 32-bit or any version of Windows 7, but I am hoping that once I resolve the problem in Vista 64-bit that the rest will be non-issues. I hope anyway, as I have no means to test those platforms.
Thanks in advance for making it to the end of this long post of mine. I appreciate any help!
eeddings

The 32bit version of HH.exe is kept in "C:\Windows\SysWOW64". When you double click a CHM file on a 64 bit machine, it launches the 64 bit version of hh.exe kept in C:\Windows or C:\Windows\System32 directory.
To launch a CHM with 32 bit version hh.exe, run the following command in a 64 bit machine C:\Windows\SysWOW64\hh.exe <CHM file Path>
The other good news is that you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
To register 64bit version of HHActiveX.dll,
1> Run Command prompt(cmd.exe) as administrator
2> Type "regsvr32 <64 bit HHActiveX.dll full path>" and press Enter.
3> This should show that the registration is done successfully.
Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.

Browse sequences for CHM files?

I spent a bunch of time setting up a browse sequence in HTML
Help but to no avail. Although the docs don't say it, I believe
that you can't have browse sequences in CHM files.
Am I right?

Hi Fuzzie
Hopefully Colum will please pardon my observation.
HHActiveX.DLL isn't part of Windows. It is a redistributable
file unique to RoboHelp HTML. It is owned and distributed by Adobe.
It contains the programming that makes Browse Sequences and the
Glossary Tab function inside compiled .CHM files. The intent is for
the help author to redistribute the file and no payment to Adobe is
required as a result.
Cheers... Rick

RoboHelp HTML 9 - Browse Sequences missing in compiled chm

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