RoboHelp HTML 9 - CHM file Different color shown for text of dropdown hotspot.

Dear all,
In Design view of Robohelp, I see all dropdown hotspot text are green. But when I preview or genereate the topic to CHM file, all dropdown hotspot text are blue like color of hyperlinks.
I don't understand why it behaves like that. Please tell me.

I recreated your index keywords and have identified what is going on.
When you click on CTV, Accept it opens the correct topic.
Now notice what happens when you start typing app after CTV. The highlighting goes to Enable so when you press Enter, Rh opens the highlighted topic. The highlighting will go to the last sub keyword. Try adding Zulu.
I will see if I can create something similar tomorrow using another authoring tool.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Glossary in a RoboHelp HTML .chm not showing content on Win7

I created a RoboHelp HTML .chm with a Glossary using RoboHelp6.
My users with Windows 7 computers are unable to install and register the HHActiveX.DLL file and see the Glossary content. They are using the suggested procedure for WinXp but it does not work for Win 7.
My users with WinXP are able to install the DLL and see the content under the Glossary Tab.
My question is; what is the proper method for installing and registering the HHActiveX.DLL file on a Win7 machine?
Or is there a different file needed on Win 7 to make the Glossary content visible?
Note they can see the Glossary Tab but the content is blank.
Here is the procedure that works on WinXP:
1. Copy/save the attached HHActiveX.DLL file to the root of C:
To manually register HHActiveX.DLL: You can provide these instructions to your end users if you are distributing HHActiveX.DLL with your Help system.
Click the Windows Start button, then select Run.
In Open, type the following:
regsvr32 <path> hhactivex.dll (specify the path of the HHActiveX.DLL)
If the HHActiveX.DLL file is stored on the root of C: then I believe the command to type would be “regsvr32 C:hhactivex.dll”
Click OK.
Note: These instructions may require admin logon to complete.
Thanks for any guidance.
Bob

Please check the thread
http://forums.adobe.com/message/3479695#3479695

Different Ringtone Notifications for Text and Email

I would like to assign different ringtone notifications for texting and email, and if possible, different ringtones for each of my two email accounts. I need to see texts immediately, but not emails. Am picking up the phone 50 times a day so I don't miss a text, critical to my work. Could do this on Bb Storm, but can't figure out on Incredible. At a minimum, I would like to shutoff notification for email, and just get pinged for texts. Thanks!!

valniemiec wrote:
I would like to assign different ringtone notifications for texting and email, and if possible, different ringtones for each of my two email accounts. I need to see texts immediately, but not emails. Am picking up the phone 50 times a day so I don't miss a text, critical to my work. Could do this on Bb Storm, but can't figure out on Incredible. At a minimum, I would like to shutoff notification for email, and just get pinged for texts. Thanks!!
Well,
The default notification tone that you set in the Settings->Sound is for the default tone in the generic e-mail account and all other notifications. If you use the Gmail client, you can set your own personal ringtone in it's settings (Menu->Settings). In the messaging Application you can also set a custom notification sound from there as well (Menu->Settings)
As for different e-mail accounts using the same e-mail application, I don't think that is possible with the in stock app...tho I am not totally sure I haven't use it like that before.
Hope that helps!

.chm file is too large for application

Sorry. This isn't your typical RoboHelp question.
I have a very large RoboHelp project with about 300 topics and many, many screen captures. Our lead developer has discovered that it would take the customer 3 minutes and 17 seconds to download the application with the help file as part of the build. For him, that seems like an inordinate amount of time for the customer to have to wait.
Someone said that I could zip the .chm file, but I don't know how that works. Doesn't the development team still have to unzip it when they do the build? And someone else suggested doing a download for the app and a separate one for the help file. If you do that, does the help file still work within the app? I've also considered removing all of the screen captures, greatly reducing the size of the file.
Does anyone know of other solutions to this problem?

And now, for a different perspective!
Personally, I fall into the rebel camp that likes to be redundant. I favor including screen captures in the help.
I hate when a help topic refers to the whatchamacallit on the foozoo screen. As a user, I may not be certain I'm even ON the foozoo screen! So speaking as a user, I love it when I see a nice screen capture that at least tells me I'm on the right screen. Even better if it points out the whatchamacallit.
However I dislike when folks capture only the whatchamacallit button or area and show that. For example, the image below:
I much prefer something such as:
Keep in mind that RoboHelp offers features such as DHTML drop-downs that allow you to keep images hidden until the user chooses to view them. This keeps the page lean and clean if that's your goal.
I think my last projects in the corporate world had somewhere along the lines of 40,000 files involved. Images, Topics and whatnot. I was catapulted into unemployment in May, 2004. So 300 topics seems like such a small system.
Cheers.. Rick
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Browse sequence buttons not appearing in RoboHelp 9 .chm file

When I first created this project two years ago, I didn't think I'd be using browse sequences. Well, of course, things change, and now I think it would be a good idea.
I followed the instructions for creating a browse sequence automatically (Tools > Browse Sequence Editor, then Auto-create from TOC). That seemed to work.
I compile the .chm file. No >> buttons.
How do I enable them? I looked at the master page layout and didn't see anything there. I looked at the Project Settings (File > Project Settings) and couldn't see anything there.
I've searched the RH 9 help and can't find any reference. My guess is that they must appear automatically and I must have, in my infinite wisdom (HA!) deleted them two years ago when I thought I didn't need them.
Suggestions?

Hi, MM Acton
Allow me to chime in with my esteemed colleagues. The first issue I see is that you do not have a Window Defined. You need a window in order to select the Browse Sequence Option for the CHM.
In Project Set Up create a new window, selecting Microsoft HTML Help as the type
On the Microsoft HTML Help Options Dialog, give the Window a name such as "CHMWindow" (No spaces)
Be sure to "tick" the Browse Sequence option and click OK
Double click the Microsoft HTML Help Single Source Layout to bring up the HTML Help Options dialog
From the Default Window drop down, select the CHMWindow you created
Save and Generate
This will show the browse sequence "icon avenue" (the showy icons at the top of the CHM)
As for the Citrix thing. If the machine hosting the CHM being viewed has the HHActiveX.DLL installed, the CHM should display as advertised. Tell your Admin that Adobe licenses unlimited re-distribution of that DLL.
You can find documentation on this redistribution license and how to register it in the online help:
http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7f49.ht ml
Here is the path where you will find the DLL itself:
C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\Redist
BTW, the reason the DLL was created in the first place is that Microsoft never provided a Browse Sequence or a Glossary tab in their "out of the box" offering so RoboHelp conveniently provides this to authors as a "extra".
Hope this helps
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
www.showmethedemo.com
@hypertexas

When converting RoboHelp HTML 9 files to RoboHelp HTML5 11 files, is it transparent and seamless or are there adjustments that need to be made to the output?

We are considering upgrading from RoboHelp HTML 9 to RoboHelp HTML5 11. With all of our output files accessible by our customers, we want to ensure our content is always available to address their questions. When doing an upgrade to RH 11 will opening and outputting the files be seamless or will the files need tweaks to get them ready for publication? How much time would it take to adjust one page, if it's needed?
Any insight/experience you have with this topic to share is most appreciated.
Thank you.

There's information on my site about fixing any List issues.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 7- .chm file

Hello,
I am currently working on Robo Help 7 to generate a .chm help
file. I am trying to change the image of TOC book and Toc topic, i
have a image of our own and want to replace. i am unable to find an
option to do it for .chm file format. Please guide me.
Thanks,
Sriharsha Nadiger

Hi Sriharsha.
You can do this with an icon strip. Rick Stone's
tips
n tricks file describes how to do this. Just look for "Icon
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Hi!
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I'm using TIFFs as backgrounds and a simple black/white TIFF for overlay. I do want to use different colors for my buttons in the same menu. Can I do this with a black/white overlay, or do I have to use an overlay with (four different) colors? My wish is to be able to create one or two color sets and just assigning any of them to one or more buttons in one menu.
G4 Dual, FCP5, DVDSP4, BitVice, Soundtrack Pro Mac OS X (10.4.3) 2 GB RAM, SuperDrive

One Overlay is fine
What you need to do is set up the color sets in Inspector and assign them to the different buttons. Take a look for "Color Mapping Sets" in the PDF where it details how to do it (PG 219 in DVD SP 3, PG 238 DVD SP 4). Note that it works for selected and activated states for the buttons, not normal state.
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* Make sure that the History is set to at least 1 day: Tools > Options > Privacy > History: "Remember visited pages for at least"
* Make sure that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed, see [[Private Browsing]])
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Your above posted system details show outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r12
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

HTML help file showing garbage value for french language

I want to show Help/Tips in my Java application.
The required help file is simple an HTML file which I am showing on a JPopupMenu using JHelpContentViewer editor.The problem is when I want to show this in Fench language a particular character is displaying garbage value.
But I open the same HTML help file in a browser (i.e internet explorer..) its showing me the correct value..
I am using VM1.4.2 and operating system is Win2000.

Did you specify the correct encoding?

Color picker for text in Mac OS X Lion Mail is not working properly

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Does anybody have the same problem as I do?

Same problem here - it's a bug which hopefully will be fixed in a future update.
In the meantime, here is a workaround:
Highlight the text you want to change
Click on the color icon
Click on "Show Colors"
Run the "Back slider" a little up, and then all the way back again.
This should make the text black again - it's a little cumbersome to say the least, but it does the trick

Colored background for text

this is really stupid but I am drawing a blank. How do I make the text background a color or white? I can change the color of the text but the background is always black.
thanks!

I made a color for v1 but when I try to superimpose the text layer nothing happens. still black.

Where is Background Color Property for Text Field Prompt in Developer 6i

I update all my works from developer 2000 to developer 6i (forms 6.0). All my screens are now irregular becoz, the text field prompt background color property is not present in forms 6i. Can you help me how to solve this prob.
(one more solution i found is, can do the prompt as separate canvas object, but is there any way to set the background color for prompt entered in text field.)
Thank you
Raj

Hi
I think there is a bug in the first release of Forms 6i,
where the prompts got the same backgroung color of the
related item (in fact, it must have no back color,
because it has no "background color" property).
Try applying a patch over it.
I update all my works from developer 2000 to developer 6i (forms 6.0). All my screens are now irregular becoz, the text field prompt background color property is not present in forms 6i. Can you help me how to solve this prob.
(one more solution i found is, can do the prompt as separate canvas object, but is there any way to set the background color for prompt entered in text field.)
Thank you
Raj

RoboHelp 8 HTML - context sensitive chm file does not open?

This works:
RoboHelp_CSH.RH_ShowHelp(0, "C:\\RoboHelp\\!SSL!\\WebHelp\\XHelp_File.htm", RoboHelp_CSH.HH_HELP_CONTEXT, 2);
This doesn't
RoboHelp_CSH.RH_ShowHelp(0, "C:\\RoboHelp\\!SSL!\\Microsoft_HTML_Help\\XHelp_File.chm", RoboHelp_CSH.HH_HELP_CONTEXT, 1);
Why does the context sensitve calls of a chm file not work?
Does it require a different map file?

Hi there
I believe the actual call is different.
Here is a copy/paste from an older RoboHelp HTML CHM file that we might use as an example:
Window-level Help for Windows applications
To call a topic using a map number, make a call to the HTML Help API using the following syntax:
HWND HtmlHelp(Window(), “c:\path\helpfile.chm”, HH_HELP_CONTEXT, Number);
To call a topic using a file name, make a call to the HTML Help API using the following syntax:
HWND HtmlHelp (Window(), “c:\path\helpfile.chm”, HH_DISPLAY_TOPIC, "topicfile.htm");
Hopefully that helps.,. Rick
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Are .chm files outdated technology?

Hi, all,
I'm researching the next step (technology-wise) for our help files. Currently, I am using RH8 and generate our help using HTML help, thus creating a .chm file. The application for which I create help is Windows-based. So far, all of my research indicates that .chm files continue to be the standard for Windows-based applications. Also, we use context-senstive help (click F1 in the field and the help for that definition displays), and we do not want to get rid of that functionality. That is another reason we are stuck with .chm files--it's the only format I'm aware of that allows context-sensitive help.
I suppose my question is if anyone is aware of a "newer" and more "modern" output that still allows me to use context-sensitive help. Also, our developers may be using Silverlight in the future--not sure if that will have any effect on my research or not...
I appreciate your feedback!

Hi there
Based on what you posted I see other questions. I'll copy what you posted and intersperse answers (and questions) inline.
I'm researching the next step (technology-wise) for our help files. Currently, I am using RH8 and generate our help using HTML help, thus creating a .chm file.
Fair enough. But keep in mind that the output depends on other unknown factors.
The application for which I create help is Windows-based.
Windows-based. While I'm certain you meant that it only runs on the Windows platform, it could still be a Windows application that runs from a server. So the big question here is to ask where the application exists when the user runs it. Local PC or from a Network drive? If local PC, CHM is your answer. But if you want the help on the network, WebHelp or FlashHelp is the answer. More on this later.
So far, all of my research indicates that .chm files continue to be the standard for Windows-based applications.
Assuming you mean locally installed applications, that's mostly right. Again, more later.
Also, we use context-senstive help (click F1 in the field and the help for that definition displays), and we do not want to get rid of that functionality.
You don't have to. WebHelp, FlashHelp and AIRHelp all have the same functionality.
That is another reason we are stuck with .chm files--it's the only format I'm aware of that allows context-sensitive help.
Nope. As I said earlier, CSH exists in many shapes and sizes.
I suppose my question is if anyone is aware of a "newer" and more "modern" output that still allows me to use context-sensitive help.
Yep. WebHelp and FlashHelp are newer and more "Modern" looking. So is AIR Help. What it boils down to is how "Modern" you want it to look, as well as other factors I'll describe later.
Also, our developers may be using Silverlight in the future--not sure if that will have any effect on my research or not...
I'm not sure about Silverlight either. But it seems to me that Silverlight is falling by the wayside. I base that judgement on viewing some popular web sites that once had Silverlight apps running, but have since moved back to Flash. I'm guessing there is a reason they made that move.
It would seem to me that AIR Help may be what you are looking for here. But only you can decide that once you know its strengths and weaknesses.
Strengths:
Looks newer.
Able to easily update help later.
Able to use user added commenting if using the locally installed AIR Help.
Weaknesses:
Must be installed like an application
In addition to each user having to install AIR Help, they must also download and install the AIR viewer application prior to installing the AIR Help package.
Must have a digitally signed certificate - Allows one to be created, but it's not the same as purchasing one. Users may be hinky over that.
Not easily customized. You are bound by the look and feel Adobe decides to offer. They do offer some customization, such as adding a Company Logo, but you cannot change the colors or the layout.
I don't believe user added commenting is possible for Web Based AIR Help.
User commenting isn't easy to discover for locally installed AIR Help.
There is more on the AIR Help format over on fellow Adobe Community Professional Peter Grainge's site.
Click here to visit Peter's site
Cheers... Rick
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Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
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RoboHelp HTML 9 - CHM file Different color shown for text of dropdown hotspot.

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