RoboHELP HTML Freezes Different Ways

Using Windows XP and RoboHELP HTML 6.0:
If I start RoboHELP HTML from the START > Programs menu,
it freezes almost instantly and requires END TASK.
If I double-click a previously created .xpj file in Windows
Explorer view, then RH HTML starts up and I can work in the project
file... but if I try to IMPORT a file into the project file
list/topics, then the application freezes again. I'm only trying to
import an HTML file that was originally created with RoboHELP for
another project.
Why does RH freeze up??

Did this by chance happen to start after you had used a dual
monitor configuration? Folks around here are probably thinking I
believe that's the cause of every problem, but in some cases, we
have found that disappearing dialogs and "freezes" are actually
caused by going from dual monitors to one monitor, and dialogs are
appearing off-screen (which then makes RH look like it's inactive
and not working).
One experiment you can try with either "freeze" that you've
listed is to hit the Esc key and see if RH livens up again. If
there is a dialog open, Esc closes it and returns you to RH.
Just a thought,
Ben

Similar Messages

RoboHelp HTML freezes when importing topic

Ok, I have never had a problem with Robohelp before, so I am
a bit confused. I start a new project, and import my first word
doc. The word doc imports, but the application freezes up and the
only thing I can do is kill the application through task manager. I
re-open the project and it freezes again. What am I doing
wrong?

Is the problem with the word document. Create a new project
and import a different word file. If that works you know the
problem is with your word doc. Then cut/paste half the content into
another Word document and import that. Continue until you have the
application freeze. This should allow you to home in on what is
causing the problem.

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

RoboHelp HTML 9 Webhelp Layouts include all (unnecessary) project files

I am currently using RoboHelp HTML 9 on Windows 7 Pro. I have administrative rights on the computer.
My current project contains over 30 different webhelp layouts with 30 different TOCs that are all based on the different functions in a web-based application for a client. The project also includes over 30 different print layouts based on the same TOCs. I use build conditions to specify what I want to appear in the webhelp and print layouts. My project is organized into basically three main folders that represent Tasks, References and Concepts (as close to DITA as I can get this client). Each of these main folders has a subfolder named after a function and it contains the topics and screen captures that relate to that specific function task, function reference or function concept.
I created each webhelp layout in the SSL pod based on the specific TOC that was created for the function. In the WebHelp settings, I specified the TOC in the Content section along with enabling the "exclude unreferenced topics from output" and "exclude unreferenced baggage files from the output" options. In the Navigation section, I selected the appropriate skin that I customized along with enabling Contents and Search options with adding the About box.
With these settings my problem is that ever single webhelp layout includes all of the files in the three main folders, even when they are not referenced in the TOC. This has caused my outputs to explode in size because of the unnecessary folders filled with files (topics and graphics). How can I compile the webhelp layouts so they only output the files referenced in the TOCs and not every single file in the the three main project folders?
Any suggestions will be greatly appreciated because my client is not local and I have to send these files to them over the internet.
Thanks in Advance!

"Exclude unreferenced topics from output" starts by excluding topics that are not in the TOC etc. However if a topic in the TOC has a link to a topic that is not in the TOC, the linked topic will also be included to avoid a broken link. It also daisy chains so that if the second topic has further links, that too gets included.
The idea behind this option was that people wanted TOC only outputs but Adobe chose to implement it in this way. I can see why but I take the view that if that results in broken links, that is the author's responsibility. If you agree, then please follow this link and ask for true TOC based authoring.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
Meantime you will, as Amebr points out, need to create build tags and expressions. There is a page on my site that covers that.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RoboHelp HTML does not generate .chm file

We have a large help system for F1 help with about 2,000 help
topics in about 50 different Word .doc files. We had used RoboHelp
for Word previously, but with the goal of generating a single .chm
help file, we tried using RoboHelp HTML to change the Word .doc
files to .htm files. RoboHelp HTML does this conversion and creates
2,000 .htm files.
When we try to generate the .chm file for the help system,
RoboHelp for HTML does not respond and does not create the .chm
file. Is RoboHelp HTML not capable of handling such a big help
system? Are there any workarounds to generate the .chm file
successfully?

Peter, thanks for your input. Here's where we are. We opened
RoboHelp HTML and converted the Word docs into .html files. Then we
were able to generate the .chm file (it worked this time) using
RoboHelp HTML. We have about 50 .gif images, and no external links.
The actual number of HTML files with help topics is close to
4,000 for this F1 field help in our application. Ideally, we would
love to have a master project with sub-projects, but it doesn't
appear as a practical alternative. The .hh file (for F1 field help)
is generated from the application by the developer and given to us.
In order to have a master project and slave projects, we
would have to manually split that automatically-generated.hh file
into individual .hh files, true? That means we would have to
correlate which .html help topic file corresponds with which map id
number, then chalk out how we want to divide the .html help topics
into individual projects that correspond to their .hh files?
This help system I inherited is 10 years old, and the
resource time we would spend (if we chose to modularize this help
system) would be gigantic in scope. If there is a simpler and
efficient way to modularize our F1 help system, I would love to
hear about it!

Need help with Responsive HTML5 screen layout in RoboHelp HTML 11

I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11.
First off, I decided to just use the Theme1_Standard layout that came with the program (only other default option was Theme2_Government) and started customizing the layout. I originally added a company logo to the 'Header' component in the Customization dialog, but have since decided to remove it. I can't seem to do this from the dialog, so I tried just deleting the image file from the whole project. The file is gone, but the logo is still there. This is only displayed in the header when a topic is displayed, it does not appear in the header at the TOC, Index, Search screen, etc. How do I get rid of this???
Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???
As a result of these issues with the Theme1_Standard layout, I'm trying to import a different Responsive HTML5 screen layout than the two provided within RoboHelp HTML 11 (Standard and Government). I did some digging in the program help and found another layout I'd like to use (Theme3_Black.zip) at RoboHelp screen profiles and layouts. I tried importing the new layout, but it's looking for a .SLZ file and the only one in the files that came with the ZIP file is SLZConfig.xml, and I don't think that's what I need, though quite honestly, I don't know.
I extracted the contents of the ZIP folder to a folder in the !ScreenLayout! folder within the RoboHelp project, but when I open the project, I don't see Theme3_Black as an option. I need to figure out how to import this screen layout because the color scheme matches the one used in the program for which I am writing the help. How do I import and apply this other screen layout???
Any tips, tricks, or guidance on any or all of these items would be GREATLY appreciated.
Thanks much in advance,
Dave

Item two of the original post is also something I am having issues with:
"Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???"
We have the text toggle between red, white and blue depending upon the topic selected. In the customize Selected Layout we have the title color set to white. It seems to think that it is a link and I would like to know how I can force the text to be white and to stay that way no matter which topic is selected.

Need product key number for installed Robohelp HTML

Hello,
Can anyone tell me how to determine which product key number
for Robohelp HTML X5 is used on a particular machine?
We have two X5 licenses here, but I only want to upgrade one
license on one machine. I do not know which product key number was
used to install X5 on either machine.
I'd like to maintain older projects using X5 and upgrade one
license to develop new projects using Robohelp 8.
From what I understand--and PLEASE correct me if I am
wrong--I can run both versions on the same machine as long as I
install in different folders.
Deb

I don't think there is any way of telling but suggest you
phone the activation people. If anyone knows, they should.
http://www.adobe.com/activation/phonenumbers.html
You can install RH7 on a machine with X5 but you will have
issues if you need to use RoboHelp for Word in X5. Importing Word
docs and printed documentation will still be OK.

RH8 RoboHelp HTML published as web help TOC format

Is there any way to manually tweak the TOC formatting in a published set of sub docs that were generated from the root books of a RoboHelp HTML project?
Original project had Install Guide, Admin Guide, etc. which are now published separately. Problems: all files for all books are in each published help system. Browse sequences contain all topics. TOC format got 'lost' so tab names rather than icons are used for ...TOC, Index, Glossary, etc. even though Icons are in the projects. Individual projects open with one book, which must be expanded. No colors in TOC, and uses a different (and noticeably larger) font from the topic.
Since this one-off was done to an unknown version of the content, I'd be better off mucking with the cshdat and wh files than the content of the topics.

...just now revisiting the project that precipitated the original request. I have additional info and a request:
The separate help documents had been published without resetting the browse sequence. As it is today, (because browse sequences were not updated), many hyperlinks jump out of the published books and over to an earlier build that has a single TOC (same IIS server, but completely different path).
I learned that a RH HTML project can have multiple TOCs. So, my new question: is it possible for three TOCs to keep thier own browse sequences and access one common set of published HTM topics? How would that be engineered? I don't quite know how to manage hyperlinks that reference topics in one of the other books. I don't want to inherit the wrong browse sequences.
The alternative is to generate help from the 4 different TOCs into 4 different folders, which is a lot of replication. Like Siamese twins, there's a lot of cross sharing built into the original project, so in most cases, the "see also" relationships would give each separately published book 100% access to all the topics, but from a limited TOC.

RoboHelp HTML v. Word

I have recently been tasked with building a "just in time"
resource for a call center. I will need to develop three
independent projects for the resource, two of which are for
different platforms that we conduct business on and the third will
be a general company guide/glossary. I want to merge the three
projects so all 40 people that will use the resource have access to
all three sets of information from one location.
I have a choice of RH HTML v9 and RH v 5.X to build the
projects with. I am new to RH in general and don't really know
which version would be best for this task. Any suggestions?

Hi Phil
Personally, I would respectfully disagree with that
observation.
My viewpoint is that if you learn the Word way first, it
becomes more difficult to transition to the HTML version. Whereas
if you only learn the HTML version, the process is simpler. I speak
from the view of one that came from the Word version. I began using
RoboHelp back in 1992 and all that existed was the Word version. It
took me a while to grow accustomed to using RoboHelp HTML.
Then again, maybe I'm just a slow learner.
Cheers all... Rick

RoboHelp HTML Version 8 multiple skins in merged projects?

Hello,
Is it possible to brand different pages in a merged help project w/ different skins, or do you have to use only one skin for the entire project?
Thank you,
-Jerod

Welcome to our community
Skins are used to control the look and feel of the output created by Projects. That means all topics and not individual topics.
You could use CSS to control the way specific pages appear if you like. Perhaps that will help to differentiate them?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

Robohelp HTML 9 hyperlinks in table cells help

Hi,
I'm creating a table in robohelp html 9 and adding hyperlinks in the table cells. If the hyperlink is the first word in that cell robohelp is adding styling code to the link eg <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>.
If I add a link to the second word in a table cell the styling does not appear or even if I add a space before the link the code does not appear eg <td> <a href="#">test</a> </td>.
The code appears when I flick between design and HTML views but it does not make any difference in which view I create the link.
No matter how many times I delete this code is keeps coming back. Can anyone please help me? Is there some default that gives this the styling code?Does anyone else get this issue?
A table with the different examples is below. It was created in design view by clicking table>insert table>OK. Links added by clicking the insert hyperlink button.
<table style="border-collapse: separate; border-collapse: separate;" cellspacing="0"
         width="33.333%" border="1">
    <col style="width: 100%;" />
    <tr>
        <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test
         that has the added code</a></td>
    </tr>
    <tr>
        <td> <a href="#">test with space in front of link</a> </td>
    </tr>
    <tr>
        <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>
    </tr>
    <tr>
        <td>A <a href="#">test</a> </td>
    </tr>
</table>
Thanks in advanced

I have the same problem with those stupid links in tables - I've been working on this for HOURS and HOURS...... Based on previous experience, I assumed it must only be me and an ill-formed stylesheet. The table/link issue just came to my attention because I am in the process of changing styles/formats to a new company standard (new link color) and thought I really screwed my CSS up as I was changing things!
My only workaround thusfar has been to rewrite some data in the tables so that text will precede the link (yes, I did). And where I just couldn't do that, I resigned myself to the problem and forced a different color on the links (changing the #0000ff). One plus was that RH didn't rewrite the color code once it was changed manually..... but then I realized later that I didn't consider the hover color when I did this, so I now have to go back and correct them.
So glad to find your post...........
I played with the idea of adding hidden text, but was worried that the problem was really a result of an issue with my CSS and doing that wasn't the proper way to fix it.   So, without guilt, I took Rick's suggestion and added an invisible dot/period at the beginning of every link in a table, when that link is the first or only content in the td. Did the trick! Now the links assume my declared css style!
I submitted a bug report.......
Thank you!!!

Can't Publish from Robohelp HTML 7 to Robohelp server 8

Please help. I have looked everywhere for answers. Here is my problem.
Environment
I have a windows XP machine with robohelp html 7 and the 7.0.3 patch installed. I am testing the trial version of robohelp server 8 for 30 days. The installation of the robohelp server 8 application when ok. I think. I am able to login as admin in the robohelp server web adminstrator application and also able to go the main page (http://mvrobohelp:8080/robohelp/). The congratulations! screen appears.
Problem
When I published the webhelp pro project from the workstation, it does its thing and end with the message that said "successfully published to "Bankway Headquarters". I go to the robohelp 8 server and login as admin and I do not see the project "Bankway Headquarters" in the projects screen under the general area. It looks like the robohelp server does not finish publishing the project.
Client PC messages
Finished applying Template in 6 sec(s)
Finished compiling WebHelp Pro in 378 sec(s)
Successfully published to "Bankway Headquarters".
Thanks for any help in advance

Hi Jose,
We have been using RH7 client to publish to RS8 server for about 2 months now. We have a master project/subproject setup and we too have been unable to get the Web Administration tool to allow us to see our projects by using the "View Project" button. They are listed under projects, but do not display correctly. Also, we are unable to see our complete master project with all of the embedded subprojects using the URL that Adobe supplies (e.g., http://<server>:<port>/robohelp/server). The Adobe response to this was that there was something wrong with our publishing mechanism (whatever that means!).
However, the good news is that we can view our projects just fine by using this path instead: http://<server>:<port>/robohelp/robo/server/general/projects/<master project>/<master project start page.htm>
Now, we are not using any of the context or area stuff so this works. We were also told that in bypassing the default method, we would be unable to get the usage statistics (e.g., frequently asked questions, etc). However, we have not experienced this. We are able to collect the metrics and access the reports using the Web Administration tool.
I'm not sure if this will satisfy your requirements, but for us, that was the only way to get to our project to view the complete master/subproject setup. Let me know if you figure out a different solution. I'd be very interested in doing this the "right way" if we can get it to work.
-Kristen

Generating hlp files in RoboHelp HTML

Is it possible to generate .hlp files from RoboHelp HTML version 9? We're generating help files for an older program that only uses .hlp or .chm files. I've only been able to generate .hlp files from RoboHelp for Word, and I don't really want to use it any more. But I haven't been able to generate .hlp files from RoboHelp HTML.
Thanks.

Hello PP
I'll be happy to hazard a guess as to why RoboHelp doesn't "do" WinHelp. It has to do with the history of RoboHelp. Way back around 1992 or so, RoboHelp existed largely as a plug-in to Microsoft Word that made it a lot easier to create WinHelp files. Basically it was a set of macros that formatted the arcane coding necessary inside Word documents that made things work for the WinHelp compiler.
HTML emerged later on and the first version of RoboHelp HTML was born. This created an entirely new format and an entirely new application (RoboHelp HTML or RoboHTML) was born. HTML help was the new kid on the block. As such, I'm guessing the developers were sort of watching to see if or how much it would "catch on".
So the application code bases were totally different. And remain so to this day. As Microsoft has taken measures to try and dissuade folks from using WinHelp, I'm sure RoboHelp for Word is likely on life support and probably has been for some time. RoboHelp for Word and RoboHelp HTML work in totally different ways. And given the fact Microsoft wants WinHelp gone, it simply doesn't make any sense to expend effort on making RoboHelp HTML capable of outputting WinHelp.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

CSS Acts in different ways according to the logged in user.

Hi All,
I have used CSS within my Master Page i.e. Oslo. I have changed the SharePoint 2013s' default Start.aspx file as the new Sites' home page. I also used this CSS code snippet for creating a web menu because SharePoint's default navigation is rather odd.
However the menu within the master page was a success and I created several pages using the master page and each new page contains the CSS custom made web menu without any error.
But when I logged using a different Farm Admin Account the CSS menu changes to a somewhat else. But when I logged in using the built in Administrator account the menu is displayed as it should be. But when I logged in as a different Farm Admin the menu is
not showing as it should be. I have tried inserting the CSS directly to the Master Page and from the Style Library. Both ways are Ok with the built-in Administrator. But when I logged in using another Farm admin the use of Style Library was a useless thing
and the direct code input method is was the only success one. The style library has all the permission for all users.
The source code is at the below.
<style type="text/css">
.ms-navedit-editLinksText{
display: none;
/*This script part will remove the default SharePoint Navigation & the Site Name Sections **/
ms-core-navigation {
display:none
body{
width:absolute
/* This CSS Snippet will style the Web Menu in the MasterPage. */
/* CSS Document */
/* =Reset default browser CSS. Based on work by Eric Meyer: http://meyerweb.com/eric/tools/css/reset/index.html
html,body, div, span, applet, object, iframe,
h1, h2, h3, h4, h5, h6, p, blockquote, pre,
a, abbr, acronym, address, big, cite, code,
del, dfn, em, font, ins, kbd, q, s, samp,
small, strike, strong, sub, sup, tt, var,
dl, dt, dd, ol, ul, li,
fieldset, form, label, legend,
table, caption, tbody, tfoot, thead, tr, th, td {
border: 0;
font-family: inherit;
font-size: 100%;
font-style: inherit;
font-weight: inherit;
margin: 0;
outline: 0;
padding: 0;
vertical-align: baseline;
:focus {/* remember to define focus styles! */
outline: 0;
ol, ul {
list-style: none;
table {/* tables still need 'cellspacing="0"' in the markup */
border-collapse: separate;
border-spacing: 0;
caption, th, td {
font-weight: normal;
text-align: left;
blockquote:before, blockquote:after,
q:before, q:after {
content: "";
blockquote, q {
quotes: "" "";
a img {
border: 0;
article, aside, details, figcaption, figure,
footer, header, hgroup, menu, nav, section {
display: block;
.clear {
clear: both;
h1 {
font-size: 18px;
h2 {
font-size: 16px;
/* Lay out design */
/************** start menu design *************/
#mainMenu {
width: relative;
height: 80px;
background: url(http://pc/PublishingImages/SitePages/Home/menu-bg.png) repeat-x;
#main-Menu ul {
padding-left:10px;
#main-Menu ul li{
top: 20px;
background-color: #4e34ee;
float: left;
display: block;
text-align: center;
margin-left: 5px;
-moz-border-radius: 0px;
-webkit-border-radius: 4px 4px 0px 0px;
border-radius: 4px 4px 0px 0px;
/* Tab Content - menucool.com */
ul.tabs
padding: 7px 0;
font-size: 0;
margin:0;
list-style-type: none;
text-align: center; /*set to left, center, or right to align the tabs as desired*/
ul.tabs li
display: inline;
margin: 0;
margin-right:7px; /*distance between tabs*/
ul.tabs li a.tab1
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x;*/
background-color:#0072c6;
border-radius: 4px 4px 0 0;
outline:none;
text-align:center;
ul.tabs li a.tab2
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#00aa9e;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab3
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#00adc6;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab4
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#00adc6;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab5
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#0072c6;
border-radius: 4px 4px 0 0;
outline:none;
ul.tabs li a.tab6
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#00aa9e;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab7
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#8dc63b;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab8
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#ab23cd;
border-radius: 6px 6px 0 0;
outline:none;
ul.tabs li a.tab9
font: normal 15px Calibri;
text-decoration: none;
padding: 16px 16px;
border: 0px solid #CCC;
border-bottom-color:#B7B7B7;
color: #000;
/*background: #F0F0F0 url(http://pc/PublishingImages/SitePages/Home/menu-sep.png) 0 0 repeat-x; */
background-color:#00adc6;
border-radius: 4px 4px 0 0;
outline:none;
ul.tabs li a:visited
color: #000;
ul.tabs li a:hover
border: 1px solid #B7B7B7;
background:gray 0 -36px repeat-x;
ul.tabs li.selected a, ul.tabs li.selected a:hover
top: 0px;
font-weight:bold;
border: 1px solid #B7B7B7;
border-bottom-color: white;
ul.tabs li.selected a:hover
text-decoration: none;
#sub1{ background: #e3d0e6; }
#sub2{ background: #00adef; }
#sub3{ background: #8dc63b; }
#sub4{ background: #8dc63b; }
/************** end menu design *************/
</style>
The web menu is at the below.

<div id="mainMenu">
<ul class="tabs" data-persist="true">
<li><a href="http://pc/SitePages/Home.aspx" class="tab1"><b>HOME</b></a></li>
<li><a href="http://pc/Pages/IT-Help-Desk.aspx" class="tab2"><b>IT HELP DESK</b></a></li>
<li><a href="http://pc/Pages/Electronic-Forms.aspx" class="tab3"><b>ELECTRONIC FORMS</b></a></li>
<li><a href="http://pc/Pages/Contacts.aspx" class="tab4"><b>CONTACTS</b></a></li>
<li><a href="http://pc/Budget/Forms/AllItems.aspx" class="tab5"><b>DOCUMENTS STORAGE</b></a></li>
<li><a href="http://pc/Pages/Image-Library.aspx" class="tab6"><b>IMAGE LIBRARY</b></a></li>
</ul>
</div>

I cannot figure the error I am facing. Could someone help me to solve this matter ?
Thank You,
Regards,
Chiranthaka

I haven't seen this issue before. What I would do is, log in as each user then view the source of the page in the browser (right click the page and click "View Page Source" from the context menu, or use developer tools/firebug in the browser). Compare
the HTML generated for the menu for each user and see if any other CSS classes get applied. My gut is that another class is being applied for the other users, or the HTML is different in some way.
Brandon Atkinson
Blog: http://sharepointbrandon.com

Different ways to setup applets... what's best?

Alright. I need some help deciding how to setup an applet. I'm a high school student and I'm going to be in a competition on Saturday that will be using Java applets. I've been trying to get my hands on as much info about it as I can, but I've seen so many different ways of displaying things on an applet that I'm not sure what to do anymore.
So here's the deal. In a book I have, they set up applets like this:
import javax.swing.*;
public class Example extends JApplet
   public void init()
      getContentPane().add(new ExamplePanel ());
      set size (300, 300)
}And the other class:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
public class ExamplePanel extends JPanel
   private vars
   public ExamplePanel ()
      set up listeners and set background
   public void paintComponent (Graphics page)
      super.paintComponent (page);
      paint stuff
   event methods
}I'm pretty sure this works fine, but while on the Java website, looking for examples, I noticed that sun sets up applets like this:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import javax.swing.event.*;
public class Example extends JPanel implements listener interfaces
   protected and private vars
   public Example ()
      set up panels, labels, basically any JComponent stuff
      create listeners
      use add(...) to put stuff on applet
   event methods
   private static void createAndShowGUI()
        JFrame frame = new JFrame ("Example");
        frame.setDefaultCloseOperation (JFrame.EXIT_ON_CLOSE);
        JComponent newContentPane = new Example();
        newContentPane.setOpaque (true);
        frame.setContentPane (newContentPane);
        frame.pack();
        frame.setVisible(true);
    public static void main()
        javax.swing.SwingUtilities.invokeLater(new Runnable()
            public void run()
                createAndShowGUI();
}I don't know which way is better, but we don't have much time so I need something that's easy. The problem with the second one is that I don't know how to draw shapes on the second one and I might need to do that. I tried using paintComponent in it and things just got screwy. If anyone knows of a better way, please let me know. And since that one was developed directly from Sun, I'm guessing it's more efficient, so I would like to use that one if I can just learn how to use it as easily as the first.
Also, if anyone knows a completely different way to do this that's better, please let me know.

The second Example class shows an important issue: swing is not thread safe, and thus all GUI operations, including creating the GUI itself, must be done in the event dispatch thread. Read more about it at http://java.sun.com/docs/books/tutorial/uiswing/misc/threads.html#EDT.
The second class Example does also not seem to be an applet, that is why main() is used instead of init(). But even in init() you are not guaranteed that the current thread is the EDT - it is choosen by the browser you are using - and you should thus use invokeLater() there as well.
Appart from that, a component should not care if it is displayed in an applet or in an application.

RoboHELP HTML Freezes Different Ways

Similar Messages

Maybe you are looking for