Robohelp HTML with AppleHelp

The programmer I'm working with to publish my
RoboHelp 7 application help wants an output which will work with
AppleHelp. I have given him WebHelp and HTML (.chm) output files,
but he wants "unzipped files without Javascript" instead. He
doesn't want to use help in a browser. Does anyone know if there is
an output from RoboHelp which will work? Many thanks for any help
or explanation you can offer, I don't know enough about programming
to understand this. - Confused in California

I don't think I have seen AppleHelp mentioned on these forums
before.
Any unzipped help output from a HAT such as RH is going to
need a browser. You can avoid javascript using the Pure HTML option
but that does not avoid the browser requirement. HTML outputs
created in Dreamweaver would require a browser.
A quick google on AppleHelp suggests you need a different
authoring tool.
Maybe discuss this with your developer and get some more
information that may help someone here give some advice?

Similar Messages

  • Is RoboHelp HTML 7 incompatible with Lotus Notes?

    Has anyone noticed incompatibility between Lotus Notes mail
    v6.1 and RoboHelp HTML v7.0? I've had LN installed for the lifetime
    of this computer, ~3 yrs, and have worked with RH 7.0 for ~2 mns.
    Just this week, I've had three instances of LN not opening after I
    managed to crash RH. Rebooting worked the first time: the 2nd time,
    I had to re-install LN; the 3rd time, rebooting worked.

    Until Notes.6, I always suspected something was going on
    between the two.
    For many months, I haven't had any RH crashes I could blame
    on LN.
    If LN is doing any automatic stuff, try turning it off. Or,
    as a test, close LN before you launch RH. Any crashes after that?
    Automatic stuff means checking for new mail, alterting you
    when new mail arrives, Calendar reminders, and so on.
    I know, that's what LN is for, but you might find something
    that always eluded me. For example, I turned off the new mail alert
    long ago, but I can't prove a link.
    Good luck.
    Harvey
    P.S. I should mention that sometimes I have LN and RH running
    at the same time on one machine, but mostly I run them on separate
    PCs. Still, I can't prove a link.

  • RoboHelp 8 for Word not installed with RoboHelp HTML?

    My workplace just upgraded from RoboHelp Office 5x to RoboHelp 8. Come to find out, *all* that was installed was RoboHelp 8 HTML. The RoboHelp 8 for Word part of the application was not installed.
    The department responsible for software installations says that they don't have the RoboHelp 8 Word program--that it didn't come with the RoboHelp download. They are insisting that it's not available, and will probably have to be purchased separately.
    Has anyone else installed a volume license from a download?
    If so, were the HTML and Word portions of the program both available?
    Did both parts of the application install (HTML and Word)?
    If one installer was used, was the the RoboHelp 8 for Word portion missing? (I.e., is this a bug?) Or did you get the whole thing?
    If more than one installer was used, were the components downloaded in separate installation files? (Could someone have missed an installation file, in other words?)
    FYI, please, I don't need all the advantages and reasons why I should use HTML Help or WebHelp instead. I work for a government agency, and need to just generate WinHelp to replace an existing Help file, not make everyone change a whole bunch of stuff to use WebHelp or a CHM file.  I need WinHelp output from Word. And, one more thing: I do not have administrator access on my PC either. 
    Feedback, experiences, and suggestions welcome. Thanks in advance for your help!
    Di

    The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
      The RoboColum(n)
      @robocolumn
      Colum McAndrew

  • Need help with Responsive HTML5 screen layout in RoboHelp HTML 11

    I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11.
    First off, I decided to just use the Theme1_Standard layout that came with the program (only other default option was Theme2_Government) and started customizing the layout. I originally added a company logo to the 'Header' component in the Customization dialog, but have since decided to remove it. I can't seem to do this from the dialog, so I tried just deleting the image file from the whole project. The file is gone, but the logo is still there. This is only displayed in the header when a topic is displayed, it does not appear in the header at the TOC, Index, Search screen, etc. How do I get rid of this???
    Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???
    As a result of these issues with the Theme1_Standard layout, I'm trying to import a different Responsive HTML5 screen layout than the two provided within RoboHelp HTML 11 (Standard and Government). I did some digging in the program help and found another layout I'd like to use (Theme3_Black.zip) at RoboHelp screen profiles and layouts. I tried importing the new layout, but it's looking for a .SLZ file and the only one in the files that came with the ZIP file is SLZConfig.xml, and I don't think that's what I need, though quite honestly, I don't know.
    I extracted the contents of the ZIP folder to a folder in the !ScreenLayout! folder within the RoboHelp project, but when I open the project, I don't see Theme3_Black as an option. I need to figure out how to import this screen layout because the color scheme matches the one used in the program for which I am writing the help. How do I import and apply this other screen layout???
    Any tips, tricks, or guidance on any or all of these items would be GREATLY appreciated.
    Thanks much in advance,
    Dave

    Item two of the original post is also something I am having issues with:
    "Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???"
    We have the text toggle between red, white and blue depending upon the topic selected. In the customize Selected Layout we have the title color set to white. It seems to think that it is a link and I would like to know how I can force the text to be white and to stay that way no matter which topic is selected.

  • Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

    1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.
    The finished WebHelp Guide works fine in Internet Explorer 8.
    But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.
    I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.
    2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.
    Any ideas, anyone?
    Philip

    Hi,
    Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong.
    As far as I can find, this behaviour is defenitly a bug, although  it's not related to headings, CBT's or images. This is what I found:
    Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the topic. In the bottom of the topic, you'll find a script like this:
    <script type="text/javascript" language="JavaScript1.2">//<![CDATA[
        if( typeof( InitEffects ) != 'function' ) InitEffects = new Function();
        InitEffects('img1','x-on-pageload: fadein();');
        InitEffects('h11','x-on-pageload: fadein();');
        InitEffects('h111','');
    //]]></script>
    In this case, the image with id img1 is loaded first and displayed correct. All subsequent effects (heading with id h11) is not displayed. Putting the heading in front of the image will show the image, while the image is not displayed.
    I suspect that the effects are not correctly parsed into
    if ((gbBsNS6)&&(srcObj.addEventListener))
            srcObj.addEventListener( noOn.toLowerCase(), new Function("event", newHandler ),false);
    on line 2994 and 2995. Changing or deleting line 2995 effectively removes kills on load effects (ie not showing anything with an on load effect) as expected.
    If you also use DHTML effects and find the same behaviour as Philip, please post a bug report.
    Greet,
    Willam

  • Help required with robohelp html

    We have recently upgraded to Robohelp version 6, using
    robohelp html.
    When attempting to load a Robohelp .MPJ project from from an
    earlier version of Robohelp (Robohelp 2002), the program simply
    'hangs' and the project fails to load.
    There are no error messages.
    This is a critical application and we need to be able to load
    and save the project.
    Can anyone offer any help?
    Many Thanks

    If you have tables with merged cells, check Peter's solution
    on the following
    Thread.
    Hope this helps,
    Brian

  • Issues with RoboHelp HTML Help and IE7

    I attempted to create a basic (one-topic) HTML Help file
    using RoboHelp X5 (5.0.2 update), with the topic tied to the TOC,
    index, and search navigation tools. I attempted to open the CHM on
    a PC running Windows XP / IE7, but it displayed the "page cannot be
    displayed" error.
    I tried to open the CHM file on another PC running Windows
    2000 / IE6, and it worked like a charm.
    Apparently, there is something about IE7 (or Windows XP, but
    I doubt it) that breaks RoboHelp HTML Help files. Does anyone have
    any information about this issue? Thanks!
    - Greg

    Welcome to the forum.
    The problem contrary to your belief originated under Windows
    XP.
    Click
    here for an explanation and the options.

  • RoboHelp HTML Version 11: Where can I find the version of RoboEngine that ships with RH 11?

    I'm asking this question because the Using RoboHelp HTML 11 guide says that the new context-sensitive Help API is supported only with RoboHelp Server or RoboEngine 3.0 or later.
    Since we are considering deployment of WebHelp or WebHelp Pro to a company-hosted web server (instead of to RoboHelp Server), we want to make sure that we can use the CSH API to call CSH topics.
    Thanks.
    Carol

    Hi,
    You don't need RoboEngine (old name of RH server?) You can simply put your files on any hosted platform and use the context-sensitive help api.
    Which API are you referring to? You can always use context sensitive help, regardless of whether you use any additional products.
    Kind regards,
    Willam

  • RoboHelp HTML 11 Webhelp output not compatible with IE9?

    We recently updated our software Help files using RoboHelp HTML 11.  Today our customer support team received a call from a customer that cannot access the Help files from his system.  He is using IE9 and an older version of Chrome, and cannot view Help in either browser.  The customer refuses to update the browser on his server, presumably because he's afraid something else won't work if he does.  I can sympathize with that, since there are certain applications on my own system that are incompatible with IE11, so I've had to roll back to 10. So, I know the files work on IE10, IE11, Firefox and the latest version of Chrome.  Searching through the discussions, I found one that indicated that RoboHelp 11 required IE9 or above; if so, it's odd that it won't work. Do you have any suggestions of what I can do that might help the customer? 

    Sorry, different thread – I thought Willam had posted site’s article reference on this one (it’s here - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates).
    I think you may need to do a bit of exploration on what’s going on at the client site to see what they’re getting. You may want them to clear out their cache to refresh what they’re getting when they access your help. You also probably want them to have a look at what zone their IE9 thinks you help is located in & if they’ve enabled ActiveX and JavaScript (not Java) in their browsers.

  • Is RoboHelp compatible with 64-bit Windows 7?

    I'm having a problem with RoboHelp/RoboSource (posted about elsewhere in the forum) and in response to a support query, I received a message stating that RoboHelp is not compatible with 64-bit Windows 7.
    Quoting: "Please ensure that Windows 7 is not 64 bit, as RoboHelp is not compatible."
    This seems to be in conflict with the blog posting by Ankur Jain, Product Manager - RoboHelp, (http://blogs.adobe.com/techcomm/2009/12/adobe_robohelp_8_now_supports_windows_7_also.html) in which he states "I'm pleased to inform you that Adobe RoboHelp 8 now also supports Windows 7. With this, RoboHelp 8 is now compatible with Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® with Service Pack 1 or Windows® 7."
    Now, Mr. Jain doesn't specify 32-bit or 64-bit Windows 7, but considering the detail in his posting regarding service packs, I'd expect that a blanket statement like RH is compatible with Win 7 would mean both 32-bit and 64-bit, unless otherwise stated.
    Some questions:
    1) Is RH compatible with 64-bit Win 7 or not?
    2) What about RoboSource? Is it compatible with Windows 7? If so, which versions? 32-bit or 64-bit?
    Also, the tech person said that we also need to try running RoboHelp in "simplified mode." What exactly is that?
    Thank you in advance!

    Hi again
    I'm wondering if the "Simplified" bit is stemming from this Adobe Knowledge Base article?
    Click here to view
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • Can't create or open a project in Robohelp HTML 8

    Hi,
    I just installed RoboHelp HTML 8.0.0.203 trial on Windows XP (SP3). It's the first RoboHelp
    version I've installed on this computer.
    No error occured during installation the program starts normally.
    1. When I try to create a new empty project the program only creates the folder with
    following files and folders:
    !SkinSubFolder!
    Adobe AIR.ssl
    default.css
    FlashHelp Pro.ssl
    FlashHelp.ssl
    Microsoft HTML Help.ssl
    testproject.cpd
    testproject.glo
    testproject.hpr
    testproject.ppf
    testproject.syn
    WebHelp Pro.ssl
    WebHelp.ssl
    At the moment when the new project file should open nothing happens not even an error
    message.
    2. When I try to open the sample project file CCC.xpj an error prompt tells me that the
    opening of the project was aborted or CCC.cpd couldn't be loaded.
    3. When I try to import a PDF (File>New>Project>Import>PDF) an "unexpected error" occures
    during conversion.
    I already reinstalled RoboHelp and I have administrator rights, but still the same problem.
    P.S. I had the same problem on another system with the Robohelp 7 trial some months ago.
    But RoboHelp X5 works fine on a third system, I consider an upgrade if the problem can be solved.

    Well I tested to install RoboHelp 8 on my machine at home where the RoboHelp 7 trial didn’t work. At first with Comodo Firewall Pro enabled and it blocked the two attempts of Windows Installer to access the internet. ->Creating a project still doesn’t work.
    Then I uninstalled Robohelp 8 and disabled the firewall. Installed Robohelp 8 again and tried to create a project but it still doesn’t work.
    Also I installed Robohelp 8 on different machines at home (XP, Vista Business, 7 Professional) all running with Zonalarm Firewall and it worked.
    But installing a new OS is no option for the company especially when everything else works fine.
    Before I opened this thread I googled some time for this problem but couldn’t find anything. This is weird because I’ve installed it on two systems which have noting in common besides both run XP.

  • RoboHELP HTML Freezes Different Ways

    Using Windows XP and RoboHELP HTML 6.0:
    If I start RoboHELP HTML from the START > Programs menu,
    it freezes almost instantly and requires END TASK.
    If I double-click a previously created .xpj file in Windows
    Explorer view, then RH HTML starts up and I can work in the project
    file... but if I try to IMPORT a file into the project file
    list/topics, then the application freezes again. I'm only trying to
    import an HTML file that was originally created with RoboHELP for
    another project.
    Why does RH freeze up??

    Did this by chance happen to start after you had used a dual
    monitor configuration? Folks around here are probably thinking I
    believe that's the cause of every problem, but in some cases, we
    have found that disappearing dialogs and "freezes" are actually
    caused by going from dual monitors to one monitor, and dialogs are
    appearing off-screen (which then makes RH look like it's inactive
    and not working).
    One experiment you can try with either "freeze" that you've
    listed is to hit the Esc key and see if RH livens up again. If
    there is a dialog open, Esc closes it and returns you to RH.
    Just a thought,
    Ben

  • Glossary in a RoboHelp HTML .chm not showing content on Win7

    I created a RoboHelp HTML .chm with a Glossary using RoboHelp6.
    My users with Windows 7 computers are unable to install and register the HHActiveX.DLL file and see the Glossary content. They are using the suggested procedure for WinXp but it does not work for Win 7.
    My users with WinXP are able to install the DLL and see the content under the Glossary Tab.
    My question is; what is the proper method for installing and registering the HHActiveX.DLL file on a Win7 machine?
    Or is there a different file needed on Win 7 to make the Glossary content visible?
    Note they can see the Glossary Tab but the content is blank.
    Here is the procedure that works on WinXP:
    1.      Copy/save the attached HHActiveX.DLL file to the root of C:
    To manually register HHActiveX.DLL: You can provide these instructions to your end users if you are distributing HHActiveX.DLL with your Help system.
    Click the Windows Start button, then select Run.
    In Open, type the following:
    regsvr32 <path> hhactivex.dll (specify the path of the HHActiveX.DLL)
            If the HHActiveX.DLL file is stored on the root of C: then I believe the command to type would be “regsvr32 C:hhactivex.dll”
    Click OK.
    Note: These instructions may require admin logon to complete.
    Thanks for any guidance.
    Bob

    Please check the thread
    http://forums.adobe.com/message/3479695#3479695

  • RoboHelp HTML 9 Search Pane Max results controls

    RoboHelp HTML 9 with WebHelp as output...
    I have a two part question. By default when our users do a search in compile dhelp, they see 10 search results per page. Is there a place in my RoboHelp interface where I can change that to larger number? I have found a line of code in a *.js file where it looks like I could manually change it, but would prefer not to have to do it that route in case that causes unintended hiccups elsewhere.
    var nMaxResult = 10 ; 
    Second part of my question is related to statement in release notes/new features notes for RoboHelp 9 that state users can control the max search results per page on-the-fly as they use the Search pane. This feature only applies to WebHelp or WebHelp Pro and my output is WebHelp. I can see a line of code for that feature in the whfform.htm file but nothing shows up like that in the Search pane within compiled help. Is this a bug or is there a control somewhere in RoboHelp project settings that allows me to enable that option for users? The last 2 lines below would seem to control this area. The Search pane items referenced in first 4 lines do show up ok in my Search pane.
    gsTitle = "Type in the word(s) to search for:";
    gsTitle = "Type in the word(s) to search for:";
    gsHiliteSearchTitle = "Highlight search results";
    gsHiliteSearchTitle = "Highlight search results";
    gsMaxSearchTitle = "Search results per page" ;
    gsMaxSearchTitle = "Search results per page";
    Thanks for any insight you can provide,
    KF

    I know this is an old topic, but I was trying to figure this out myself today and finally found it. In case others have been looking for this, it's in in this file:
    whform.js
    find this variable:
    var gnMaxRslt = 10;
    and then change the 10 to the number you want.
    If you do that in the generated help, the number will change in the Search pane, but it will still display only 10 results. To get it to actually display more than 10 results, I had to edit the RoboHelp file, not the generated help. I made a copy of C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\WebHelp5Ext\template_stock\whform.js before I edited it. (Right-click the file, click Copy, then right-click in the folder and click Paste. Edit the one that doesn't say Copy in the filename. Then if you want to back it out, delete the one you edited and remove Copy from the original.) If you have your project open in RoboHelp, close it, then reopen it so it can "grab" the new info.
    This ought to be in the WebHelp Setting dialog box on the Search pane.
    --Karla--

  • Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

    Hello,
    I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
    At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
    With that said, I create a blank project, and then import the document.  But, when I try to generate and view a help file, I am not seeing the table of contents.  I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
    In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
    Finally, it gave me an error message and was complaining about WidgetMax:
    "Compilation failed while compiling http:\www.widgetmax.com."
    I am not sure what that is about either.
    Okay, one more question.  Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML?  It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document.  What is the best approach to making that happen?
    Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8).  Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
    Thanks for taking the time to answer the questions from a newbie.
    -J

    Hi there
    My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
    As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
    After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
    You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
    Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcererStone Blog
    RoboHelp eBooks

Maybe you are looking for