RoboHelp HTML (x5.0.2) - Show DHTML Exp. Hotspot Expanded

Is there a way to configure RoboHelp so that in the WebHelp
output all DHTML expanding hotspots are expanded?

Welcome to our community, Sgramo
Uhh, wouldn't that defeat the purpose? Why not simply insert
the text and format it accordingly?
I thought that is the reason for the expanding text. To keep
it hidden until the user wishes to see it.
Cheers... Rick

Similar Messages

My RoboHelp HTML 9 is not showing version control link

My RoboHelp HTML 9 is not showing version control link in File menu and in Tools - > options. Do I need to set anything in project to see version control link?

Welcome to our community
Have you tried right-clicking the toolbars and ensuring you are seeing the Version Control toolbar?
I believe it may also depend on whether you elected to install version control when you installed RoboHelp. And in thinking about it, *IS* there a version control system installed?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
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Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.
The finished WebHelp Guide works fine in Internet Explorer 8.
But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.
I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.
2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.
Any ideas, anyone?
Philip

Hi,
Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong.
As far as I can find, this behaviour is defenitly a bug, although it's not related to headings, CBT's or images. This is what I found:
Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the topic. In the bottom of the topic, you'll find a script like this:
<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
    if( typeof( InitEffects ) != 'function' ) InitEffects = new Function();
    InitEffects('img1','x-on-pageload: fadein();');
    InitEffects('h11','x-on-pageload: fadein();');
    InitEffects('h111','');
//]]></script>
In this case, the image with id img1 is loaded first and displayed correct. All subsequent effects (heading with id h11) is not displayed. Putting the heading in front of the image will show the image, while the image is not displayed.
I suspect that the effects are not correctly parsed into
if ((gbBsNS6)&&(srcObj.addEventListener))
        srcObj.addEventListener( noOn.toLowerCase(), new Function("event", newHandler ),false);
on line 2994 and 2995. Changing or deleting line 2995 effectively removes kills on load effects (ie not showing anything with an on load effect) as expected.
If you also use DHTML effects and find the same behaviour as Philip, please post a bug report.
Greet,
Willam

RoboHelp HTML v7to9 Migrate issue, Screen Tip field in images' properties w/DHTML Drop-down hotspot

Hey all, thanks in advance for any info you can provide. All the RoboHelp references below relate to us using the respective version of RoboHelp HTML, and on my XP SP3 pc.
For various reasons, we tried migrating our data from RoboHelp v7 directly to RoboHelp v9, but noticed this same issue also occurred when we tried to migrate our data from RoboHelp v7 to RoboHelp v8, as this was one of the reasons we did not use RoboHelp v8 as our production "version".
I noticed that RoboHelp v9 (and RoboHelp v8) will not populate the "Screen tip:" area/field of the image's properties window with the existing Screen tip text, even though it is in the html code of the page and when viewing the page within RoboHelp (Ctrl-W) or through a browser like IE6 or IE8, the Screen tip text will display when hovering the mouse over the picture. Only the RoboHelp v7 will properly display the text info in the Screen tip area.
Please note, we have most of our images inserted in a DHTML Drop-down hotspot and use buttons associated with a java script to "Show All Images" (or "Hide All Images") and these examples are the ones that the "Screen Tip:" field in the image's properties did not populate in RoboHelp v9.
Is there any easy way to get the ALT text to appear in the actual "Screen tip:" area/field of the image's properties window in RoboHelp v9, or must they be manually entered? Otherwise, currently it shows up as all blank, as though we neglected to fill it in. Is there an actual fix for this? Thanks in advance for any info you can provide.

Create a one topic project. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.
I will open the project in Rh10 and generate webhelp.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Glossary in a RoboHelp HTML .chm not showing content on Win7

I created a RoboHelp HTML .chm with a Glossary using RoboHelp6.
My users with Windows 7 computers are unable to install and register the HHActiveX.DLL file and see the Glossary content. They are using the suggested procedure for WinXp but it does not work for Win 7.
My users with WinXP are able to install the DLL and see the content under the Glossary Tab.
My question is; what is the proper method for installing and registering the HHActiveX.DLL file on a Win7 machine?
Or is there a different file needed on Win 7 to make the Glossary content visible?
Note they can see the Glossary Tab but the content is blank.
Here is the procedure that works on WinXP:
1. Copy/save the attached HHActiveX.DLL file to the root of C:
To manually register HHActiveX.DLL: You can provide these instructions to your end users if you are distributing HHActiveX.DLL with your Help system.
Click the Windows Start button, then select Run.
In Open, type the following:
regsvr32 <path> hhactivex.dll (specify the path of the HHActiveX.DLL)
If the HHActiveX.DLL file is stored on the root of C: then I believe the command to type would be “regsvr32 C:hhactivex.dll”
Click OK.
Note: These instructions may require admin logon to complete.
Thanks for any guidance.
Bob

Please check the thread
http://forums.adobe.com/message/3479695#3479695

How can I convert a Flare project to RoboHelp HTML 10?

In my company, we work in RoboHelp HTML 10. We aquired a company that uses Flare for their online help project, and now it falls to me to convert it to RoboHelp. I searched online and found the converter on the Show Me The Demo site, but the download button doesn't do anything.
Is that converter posted anywhere else? Or is there another method of converting from Flare to RoboHelp? Any help would be appreciated.

Hi folks, sorry for the glitch in the download for the Flare to Robohelp Project Converter. I have been traveling and teaching and did not notice this post.
Until I fix the link, please email me using the address in my Profile and I will send it via an email attachment right away.
Sorry for the inconvenience.
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

RoboHelp HTML 9 Search Pane Max results controls

RoboHelp HTML 9 with WebHelp as output...
I have a two part question. By default when our users do a search in compile dhelp, they see 10 search results per page. Is there a place in my RoboHelp interface where I can change that to larger number? I have found a line of code in a *.js file where it looks like I could manually change it, but would prefer not to have to do it that route in case that causes unintended hiccups elsewhere.
var nMaxResult = 10 ;
Second part of my question is related to statement in release notes/new features notes for RoboHelp 9 that state users can control the max search results per page on-the-fly as they use the Search pane. This feature only applies to WebHelp or WebHelp Pro and my output is WebHelp. I can see a line of code for that feature in the whfform.htm file but nothing shows up like that in the Search pane within compiled help. Is this a bug or is there a control somewhere in RoboHelp project settings that allows me to enable that option for users? The last 2 lines below would seem to control this area. The Search pane items referenced in first 4 lines do show up ok in my Search pane.
gsTitle = "Type in the word(s) to search for:";
gsTitle = "Type in the word(s) to search for:";
gsHiliteSearchTitle = "Highlight search results";
gsHiliteSearchTitle = "Highlight search results";
gsMaxSearchTitle = "Search results per page" ;
gsMaxSearchTitle = "Search results per page";
Thanks for any insight you can provide,
KF

I know this is an old topic, but I was trying to figure this out myself today and finally found it. In case others have been looking for this, it's in in this file:
whform.js
find this variable:
var gnMaxRslt = 10;
and then change the 10 to the number you want.
If you do that in the generated help, the number will change in the Search pane, but it will still display only 10 results. To get it to actually display more than 10 results, I had to edit the RoboHelp file, not the generated help. I made a copy of C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\WebHelp5Ext\template_stock\whform.js before I edited it. (Right-click the file, click Copy, then right-click in the folder and click Paste. Edit the one that doesn't say Copy in the filename. Then if you want to back it out, delete the one you edited and remove Copy from the original.) If you have your project open in RoboHelp, close it, then reopen it so it can "grab" the new info.
This ought to be in the WebHelp Setting dialog box on the Search pane.
--Karla--

RoboHelp HTML Version 10 - Navigation panel not displaying in published project

We are generating a WebHelp project in RoboHelp HTML Version 10 and the navigation panel (TOC, Search, etc.) is no longer visible in the index file (viewed locally) and it's only visible by clicking "Show" when viewed in a web server. This issue is occurring with Internet Explorer 11 and Google Chrome Version 39.0.2171.99 m. I also tried to view the index files of previously generated projects and am experiencing the same issue (this did not occur before). Is this a known issue? It appears that there a few other discussions posted recently experiencing similar issues. Any help would be greatly appreciated.
Thanks,
Nikki

Hi there
Sorry, but I'm a bit confused. What you are describing sounds like perfectly normal behavior.
Can you share a link where this is happening? Not so we can click it, but so we can see what the link looks like.
If you want a topic to open with the surrounding navigation (TOC, Index, Search, Glossary) you need to click the Show link, then look at what's in the Address bar. Copy that link and you should have what you need.
Cheers... Rick

RoboHelp HTML 8 Search problem

I have a single (non-merged) RoboHelp 8 HTML project in which I cannot seem to get Search working correctly.
I expected to see a box into which I can type a search term and a blank pane below the Contents/Index/Search/Glossary bar where search results would appear. Instead, I get the following when I generate WebHelp:
This problem appears in IE 6, IE 7, Firefox 3.0, and Firefox 3.5, all of which our customer base uses. I'm using RoboHelp 8 on a Windows PC with XP Pro 2002, SP3.
In the Project Settings/General dialog, I have the default settings for the Stop List and the Always Ignore List selected. For "Add new keywords to" I have "Index File (HHK)" selected, and "Binary Index" is selected.
When generating WebHelp, I have the following set:
General selections: Under "Additional Options," "Apply to all Topics," "CSS" is selected, with the correct CSS name displayed. "Add Mark of the Web" is selected.
Navigation selections: For Toolbar Buttons, Contents, Index, Search, Glossary are selected. For Search Options, "Enable Highlight Search Results" is selected.
Navigation Pane Preferred Format selection is Pure HTML. (We tried DHTML/HTML but that resulted in an empty nav pane and a nonfunctional index.)
Optimize Speed For: Web Site (Internet)
Publish: Republish All.
What are we doing wrong? I'm totally stumped and I can't seem to find any help on this issue anywhere. Thanks!

Hi there
Please do expound.
MSMoore9412 wrote:
I finally succeeded in getting a Search pane that looked right and performed correctly by deselecting the Mark of the Web option.
To my knowledge this option only affects the output when you view things locally, as in when you are testing the output immediately after generating. Are you saying here that it somehow affected things after you uploaded the files to the server?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Converting RoboHelp for Word to RoboHelp HTML (v8)

I have a RoboHelp for Word (started at v6, converted to v7, and now at v8) project that I want to convert to a RoboHelp HTML v8 project.
The RoboHelp for Word V8 looks good, works great and builds good looking WebHelp and MS Html Help finished outputs! But, I can't seem to figure out how to embed Captivate App Demos (SWF) into the project. Another post in these forums indicated that this is easy with RoboHelp HTML; and after some testing, indeed it is! Great.
Now - the question is, how do I get my existing (looks good, feels great) RoboHelp for Word V8 project imported into RoboHelp HTML V8?
I made a copy of my RHWord project directory (so as not to screw anything up) and then opened RHHTML and chose to import an existing HPJ project. When asked whether to keep the project file XPJ or go to HHP, I chose HHP.
During the conversion, I get lots of "images not valid; invalid chars" on GIF files that RHWord has no problem with. It will not display nor publish these GIF files. Actually, it does display some of the GIFs in the RHHTML dev env, but then doesn't publish them!
Also, during the conversion, it asks if you want a single CSS for each file or one CSS based on one of the WORD docs from the RHWord project. The default was the former, so I chose it. After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also. So why did this happen?
Also, after the conversion, many of the topics have non-displayable characters that do not show up in the RHWord version; source or published version.
So - my question is, how do I correctly go from a RHWord project that seems to edit and publish just fine to a RHHTML project cleanly?
I have tried to be as detailed as possible on each of these issues, but if more is required, let me know.
Thanks much for your assistance,
Jeff
Message was edited by: jonestech

The original post included a complaint:
"After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also"
I didn't spot an answer to this part of the problem. I may have missed it
I see this also in importig a RH8 WinHelp project for conversion to WebHelp. It's no big deal to just delete the font list in projects that have just a single original Word doc, but I have a number of projects that each contain hundreds of Word docs, and the font list is inserted tt the top of each converted htm file.
So I am motivated to find a solution...
Any ideas RH troops???

Why does RCS prompt me to check out the .XPJ file when I open RoboHelp HTML?

We just upgraded from X3 to X5 and began using RoboSource
Control. We currently have a dedicated server machine and 1 client
machine (we'll be adding 3 more client machines once I resolve all
issues with this one). I have working folders set up on each
machine so I can open the Help projects with RoboHelp HTML.
The issue here is that I often receive the following prompt
in a dialog box when I open a Help project in RH HTML:
"To add version control information to this project, the
files in the list below need to be checked out from version
control. Do you want to check out these files?" (The only file
listed is the .XPJ file.)
I only seem to receive this message after I have opened that
particular Help project on the other PC. E.g., I open Help project
A on the Server. If I close it, I can re-open the Help project on
that machine multiple times without receiving the message. However,
if I then open Help project A on the client machine, I'll get the
prompt to check out the XPJ file. If I check it out, I can then
re-open the Help project on that machine multiple times without
receiving the message. Of course, if check in the XPJ file from the
client machine, I'll get the prompt on the Server machine to check
it out the next time I go to open it up from there.
Thoughts?

Dirk,
Thanks for the suggestions. I was prompted to check out the
XPJ for one of our Help projects this morning. I clicked
No (to NOT check out the XPJ file from the database), then
selected the
File Status tab, right-clicked on the XPJ file, selected
Show Differences... and discovered that the XPJ file in the
database had the following version control related text, whereas
the XPJ file in the working folder on my SERVER machine did not
(the working folder copy on my CLIENT machine matched the file in
the database):
Note: This code appears between a <miscproperties> line
and a <CompileOptions> line (both XPJ files had these two
lines).

RoboHelp HTML - Updating URL's

Hi,
I have inherited a number of Robohelp HTML Ver 8 projects for which I need to update links. The links (mainly documents) have been relocated to a new location but the file names remain the same. Is there a way of editing the the path property of the URL have it it updated across the project.
Currently I am using the show link option - edit link - but it's slow.
thanks
wowronin

Hi WoWronin and welcome to the RH community.
I am assuming that these files are external to your RH project and you are just linking to them? If so, you could use a find and replace utility to update the link. Just make sure that your RH project is not open and take a backup before changing anything. Two favourites among the forum users are FAR and BkReplacEm. You can read about and download them from here.
Read the RoboColum(n).

Webhelp Pro - RoboHelp HTML 8

Hi,
I have very recently started to use RoboHelp HTML 8 and also have Server 8. I am currently creating some test projects so I am able to provide a feel for what the tool can do etc. I have managed to publish a project to the server, however I would like to have Webhelp Pro as my Primary layout, when I do this I lose my contents page but the content can be found through a search.
Please could someone advise why my contents page will not appear when I publish to Webhelp Pro as opposed to normal Webhelp?
Thank you.

Hi,
I have been trying various things and this now seems to be fine and the contents are showing when I publish the project using Pro.
Thank you for your help with this!

RoboHelp HTML X5: Merged help not displaying ToC

Hi All:
Hoping someone can help me here.
I have been generating merged help for some time now w/o problems. But got this problem today after compiling a particular project after a 15-month gap. When I compiled the parent/master project, the ToC displayed the child projects and the Information Bar displayed the following message:
"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options..."
I ignored the message and clicked the child projects to check if they displayed correctly. Each child project opened new instance of IE - this has not happened before. The last time I complied this parent project, everything worked fine and child projects opened within the same browser instance.
Secondly, when I right-clicked the Information Bar message and chose to Allow Blocked Content, the ToC disappeared.
Just in case this is relevant, my employer replaced all our PCs last month and all software had to be reinstalled.
Could this be because of the new version of IE? (My old machine may have had an older version.) Or the fact that I have not installed the updates to Robohelp X5? (I keep getting the message that the Macromedia server is down.) I have not activated the product yet either.
Would appreciate any advice/clues.
Thanks in advance
Sophie

Hi there
Usually you can prevent that message from appearing by enabling Mark Of The Web (MOTW) in the WebHelp generation options. The unfortunate part about that is you stated X5 and X5 didn't offer that option. So the next best thing you can do is to configure IE so it doesn't present the Yellow Information Bar. You do this by opening the Internet Options for IE. Click the Advanced tab and scroll to the Security section. Place a check mark in the option "Allow active content to run in files on My Computer".
Note that this only affects your own computer. If you are planning on having your end users copy the WebHelp files to their local C drives, you will have to instruct them to perform the same steps. But if you are uploading your content to a Web Server, they should not encounter this issue.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Last RoboHelp HTML v9 Workspace (formerly called Environment) does not reload next time RH9 loads

Hey all, thanks in advance for any info you can provide. All the RoboHelp references below relate to us using the respective version of RoboHelp HTML, and on my XP SP3 pc.
I have worked with RH7, RH8, and now RH9, but RH9 is not behaving the same as the others as it relates to Workspace (formerly called Environment in prior RoboHelp versions). In the other versions, the last screen arrangement/Workspace always reloaded the next time you loaded RH, but with RH9, it doesn't.
The previous “environment”, now called “Workspace” (upper right corner) does not remain what it looked like when you last closed it, the next time you open Robo. It resets to some weird default EVERY time, instead of looking like the last time you closed it…even though it shows you with a checkmark that it did load it (but it didn’t!)!
My Mini-work around is, I clicked “Workspace” (upper right corner) and loaded my environment file (mark.rhs), which loads the screens the way I want them, then did a SAVE to one I called “default” and since it shows you the last two you opened, each time I load Robo, I take turns loading them…no biggie, but it just saves some time so you can choose between YOUR two named files that do the same thing screen rearranging.
Is this a known issue in Robo9? Is there a fix? I have uninstalled/reinstalled many times for other reasons, but this issue has always been present, even installing the latest patches. Thanks in advance for any feedback.

to Peter Grainge: Sorry for any confusion...as you state, I expect to see the same exact workspace I left when I last closed RoboHelp and if I reload my workspace/environment and all looks well, I expect to see that same screen placement the next time RH loads...but that does not always happen.
I did what you suggested and closed several of the extraneous Pods that appeared, closed RH, and it did save those settings...BUT I then loaded my saved workspace, closed RH, and the settings were not saved as the same funky screen placement appeared. After checking, it is not the RH defaulted workspace, but actually my saved workspace plus the "See Also", "Review Pane", and Resource Manager" Pods, which I do not use. So, as a test, I closed those 3 Pods and resaved over one of my saved workspace files. I now get a much better percentage of the screens being what I expect each time I load RH, but for some reason, there are times that I reload my saved workspace, exit RH, and the next time I load RH, that funky screen placement is present again. I had an environment issue with RH8, as it could never save the windows the way I needed them, and I had to move them each tim...maybe it was due to migrating from the previous version and it using the migrated/modified .rhs file...or multiple versions installed...who knows? ;->
Thanks for your reply!

RoboHelp HTML (x5.0.2) - Show DHTML Exp. Hotspot Expanded

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