Robohelp in Chinese

Can Simplified Chinese be used with Robohelp? I didn't see it
as one of the choices for languages in Robohelp HTML V5.

Similar Messages

Robohelp 9 Chinese output

Hi,
I am working on a Chinese language help file. I have an issue while generating chm output, using the Robohelp source files. I am using Robohelp 9.
If a file name is in Chinese font, in the chm output the content of the htm file is not displayed. Output is as follows:
       This program cannot display the webpage
But if I change the file name to English, the content(Chinese) is displayed in hte chm file, as in the source htm files.
Please let me know, how to solve this issue. Thanks in advance.
NOTE: I used the same source files and generated a Web Help output, which has come out well.

Hi,
The info from the above link is useful. But it is not related to my question. Hence, I am giving a detailed picture of my problem, once again.
If the htm source file name is in Chinese font, the chm output of the htm file is not displayed. Output is as follows:
Here you can see that my system is not able to recognise the chinese characters. Even in the left side TOC column the file names are displayed as question marks (????) in place of chinese characters.
But if I change the htm file name to English, the content(Chinese) is displayed as in the source htm file.
For example see the following image:
Here the Chinese content is displayed as in the htm source file for the topic, whose file name is changed to English. For example, the output of the topic Test (marked with a red arrow), is displayed as in the above image.
NOTE: I used the same source files and generated a Web Help output, which has come out well. The content both in the TOC and reading pane, is displayed as in the HTM source files of RoboHelp.
Also note that the Operating System language, in my system is US (English).
Please let me know, how to solve this issue.    Thanks in advance.

File Update Crashes Robohelp

This is a persistent problem that I've had from Day One of
using this product. And yes, I have all updates installed.
I am able to create the RH project and copy by reference the
FM book, and generate webhelp alright, but occasionally and for no
apparent reason, when I update a single file (chapter) in RH, the
update goes to an unspecified point and crashes the program. Every
subsequent update of that file results in the same crash. Now I am
afraid to update the entire book for fear of corrupting the entire
project. When I re-open the RH project following the crash, all the
cross-reference markers in the updated file appear in RH as red
boxes. Does this indicate a problem with a specific cross-reference
in the FM source file?
Any help would be greatly appreciated as the amount of manual
post-synchronization work in the converted RH files is significant
(due to Chinese translation). By the way, other larger FM files in
the same project updated successfully (and were also subject to the
same Chinese translation process), so I'm at a loss as to the cause
of this problem. It must be in the specific FM source file
somewhere.

Hi there
The tenor of your post would seem to infer you believe the Adobe engineers are intently watching the forums in search of issues like yours to address. I'm basing that from your statements:
michaelscohen wrote:
Please Adobe, answer this question and/or address this persistent problem...
...Adobe, where the heck are you on this? You have long-time customers getting increasingly angry and considering a move to a different software vendor for a solution.
The fact is, these forums aren't the place to seek help from Adobe. Sure some of the Adobe staff will visit here from time to time, but if you really want them to see the issue, you need to submit it via the proper channel. That channel is called the Wish Form/Bug Reporting Form.
Click here to visit the Wish Form/Bug Reporting Form
Largely these forums are user-to-user support.
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

How can I force text in a table to wrap at the margin? Chinese characters result in wide tables.

Hello all ye RoboHelpers out there.
Background:
We're using RH 9 (latest patch) on Windows 7 machine.
We document in English and then the RH project gets localized into many diff languages and we use that to generate CHM, and Printed outputs.
The Problem:
In the Chinese language, in printed output, the right border of most tables exeeds well beyond the margin.
Here's what the localized table looks like in the RH editor:
By comparison, here's the equivalent English topic prior to localization:
Our CHM output is fine. In fact, here's what the Chinese looks like in when output to a browser or previewed and I drag the right side to
a narrower width. Notice that the table text appropriately wraps to remain within the window's size:
But here's what it looks like when I generate it in Word's printed output:
Notice the location of the margin at 6.5 inches. It should be wrapping at the margin. And something is weird with the left cell how it's getting pushed so far to the right.
The actual table width ends up around 11 inches! I had some tables last time I did this that were as far out as 18 inches but looked perfectly fine in English!
We use Across Systems for our localization tool, and I've verified that our translators are not messing with the table properties at all; only the text is exposed. One interesting difference I've noticed from other languages, is that Chinese characters do not contain a true space or period characters when we get them back from localization. This makes sentences essentially a really long string of unbroken characters, and I suspect this somehow pushes the generated tables to wide extremes in printed output.
What I've Tried:
I've tried to change the table properties in Word to auto fit the size of the window.
I've tried setting the width in RH to a specific size and regenerating. Still doesn't help.
I've added in space character and doing that does cause lines to wrap in some cases, but not in all. But I shouldn't have to do this.
I've tried to create a VBA macro in Word to size the tables, but couldn't get it to work.
What I need:
I need to somehow globally force all the tables' text strings to wrap once they reaches the right margin no mater what, even if the line does not contain space characters. Is there a setting I'm missing somewhere, either on the RH side or the Word side that can do this for these long strings of characters?
I really hope someone else has figured out how to deal with this because last time I did this, I had to go through approximately 500 tables and manually do a very convoluted workaround dragging the table handle in Print layout mode back to the right margin to get the table to wrap appropriately. It was a major pain in neck!
Many thanks in a advance for any ideas you might have.

I wonder the Format Tables macros on my site could be adapted?
http://www.grainge.org/pages/authoring/word/word_macros.htm
If not, I have used Macro Express to format tables in Rh. No reason it could not be used in Word.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file?

In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file, similar to WebHelp where the use can select the language from a drop-down list? In Webhelp output you could create multiple Content categories. Is there something similar with the responsive output, or am I forced to have a completely separate set of output files for each language (for example, English, Japanese, Chinese, Korean, and Arabic)?

As Rick, mentions, there's no default way.
Having said that, there's nothing stopping you from doing it yourself. You can add a kind of language selector to the layout and set that for every html5 output. With some JavaScript, you can have the user switch between your outputs. It would look like content categories, but you'll have build it yourself.

Chinese and Korean characters not displaying in navigation pane

I have an issue with Chinese and Korean characters not displaying on the tabs in the navigation pane:
I have 2 RoboHelp projects (using RoboHelp 8 with the updates installed) to generate WebHelp, one in Simplified Chinese, the other Korean. The HTML files, .HHC and .HHK were sent out for translations. I have set the appropriate language in the project settings, everything almost works, except for the text on the Contents, Index, and Search tabs. (I'm not using a skin.) I have read in various threads that the lng file should be edited using the RoboHelp interface, and this seems to be the crux of the problem. The characters do not display correctly through the RoboHelp UI.
The computer on which I generate the WebHelp is Windows Server 2003, and I do not have the language packs installed. (And am having problems getting hold of the language packs to install to see if this fixes the problem.)
Aside from installing the language packs, is there anything else I can try to help resolve the problem? (The characters in the content are displaying as expected.)
Any assistance is greatly appreciated

Perhaps something in the Translation Info section of this page might help? (The specifics are for Japanese, but I believe the issue would apply to all double-byte languages).
http://helpware.net/FAR/far_faq.htm#JapComp

RoboHelp X3 Japanese with English UI - where to obtain

I need to buy a version of RoboHelp X3 Japanese with English
User Interface. I used to own this product, but we traded it on a
Simplified Chinese version maybe around 2003 when the company was
eHelp. Currently, Adobe no longer sells or supports the Asian
editions. XLSoft sells RoboHelp X3 Japanese with a Japanese user
interface, but I really need the English UI. Does anyone know of a
source for RoboHelp X3 Japanese with English User Interface?

Have you checked
this link?
I've no idea if is the English or Japanese interface they are
selling as I have fallen asleep the afternoon they taught us
Japanese at school.

Unable to rename topic files in Robohelp

We're translating Framemaker > Robohelp integrated project into Chinese, and as part of the process, we rename the Chinese topic file names to English so that the Webhelp output works on our chinese web site. This process has worked well, except we are now having a peculiar problem:
The topic File Name in the Topic Properties dialog cannot be changed in any project. The topic file name is grayed out. I have tested and confirmed this behavior in both projects in Robosource Control and local projects that are NOT in Robosource control. In the past, I have always been able to change both the topic title and topic file name, but in Version 8 (TCS 2), both fields are grayed out in EVERY project.
Our IT guys tried changing all kinds of file permissions on our Windows XP boxes, and Robohelp STILL won't let us change the topic file names or the topic titles in Robohelp's Topic Properties dialog.
We have not installed any patch since installing TCS 2.
Anybody have a clue?
Thanks,
Michael Cohen

Hi Michael,
If you're linking your Frame documents into RoboHelp, I believe that behaviour is expected. Since the files can change anytime because they are generated, it's my belief that RoboHelp won't let you change them on purpose. If you Import the Frame into Robohelp then you should be able to change the filename.
Try using a Topic Name marker to define what the filenames should be when they are generated. Also make sure that you add a title to the marker in addition to the filename (for the HTML title tag). This works most of the time, but I'm certain there is some bug that prevents all of mine from being converted properly. My workflow, until I come up with something better, is to use Linking up until a certain milestone, then Import the Frame into RoboHelp/ Importing appears to be more reliable with less bugs than Linking.
Gerry

Topics not displayed in HTML Help after importing bilingual (Eng, Simp Chinese) word doc

Hi all:
I imported a bilingual (English, Simplified Chinese) word
document (Windows XP) into Robohelp and split topics based on
Headings. This was successful and I could see both English and
Chinese characters in the topic sections.
When I generated HTML Help and reviewed the output, the TOC
was displayed properly, but the topics could not be found for all
topics in the TOC.
I had installed the language packages in Windows XP.
Any suggestions?
Thanks.

I wonder if this is nothing to do with language but because
you are viewing the CHM across a network.
If that is the case, see this article.
http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

Full text search in Chinese Language not finding results

We are translating one of our Webhelp projects into
simplified chinese, and everything is working fine except full text
search. We can type chinese characters into the search box but no
results appear even though we have already translated a lot of the
webhelp into chinese. Note that we have breadcrumbs, TOC and Index
functioning correctly in chinese.
The FAQ for Robohelp claims that FTS is supported in other
languages but I am stuck - I can't figure out how to make it work.
Any help would be greatly appreciated.

There was some language stuff in those patches that I hoped
would fix your problem, obviously not.
I am not familiar with working with languages. Have you tried
changing the language in Project Settings? Have you tried importing
a couple of topics into a new project?
Beyond that, hopefully someone with more relevant knowledge
can help you.

Problems with Chinese characters

I have a client experiencing 3 distinct problems with their Chinese-localized Fm files:
The SimSun TTF font used in the source Fm files is "uninstalling" itself. This requires reinstallation of the font on a regular basis (every few days).
The colons used in index markers in the Fm source files are not being parsed as Level1IX, Level2IX, etc. in the RoboHelp project. Instead, they are recognized as colons. In other words, the first level marker in Rh is XXXXXXXX:XXXXXXX:XXXXXXX. The same is true for the semicolons.
The conversion settings for the Chinese project do not allow for mapping to individual CSS elements and classes. This means that all of the formatting is controlled via the supplemental CSS generated from the FrameMaker formatting. IOW, the formatting all uses the class="FM_ definitions.
Has anyone had success working with Chinese characters in a FrameMaker to RoboHelp workflow (either linking or importing)?
Anyone else seen any of these issues in Chinese or any other fonts?
I'm thinking the first two issues are likely due to the TrueType font used, but can't find an Adobe OTF SimSans font to use as a replacement.
However, the lack of mapping capability in the conversion process is a stumper...perhaps due to the double-byte font itself.
Any thoughts or solutions are greatly appreciated by my client (whose deadline passed yesterday!)
-Matt

I dont think you can print chinese chars at the console on window
to print the character codes to the console use someting like that
char [] chars = request.getParameter("whatever").toCharArray()
for(each chars){
System.out.println((int)chars);
then check if you got the corresponding chinese char

Simplified Chinese search in RH9 is partial, non-existent in RH8

I notice the adobe marketing literature states RH9 is fully searchable with simplified chinese character sets but my company's testing shows otherwise. The search results do not pick up all keywords in the topics. In fact, the search results are minimal to the reality of what is in the project. I am not proficient in simplified chinese but my colleagues are and they assure me the feature is not usable for an online help delivery. This is a let down for us because simplified chinese in RH8 did not yield any search results at all in RH8. RH9 is a step forward but not god enough for delivery of a professional product.
Another bug report to adobe is forthcoming. Please advsie if you have similar or contrary experiences. This is not a browser issue whatsoever so that argument won't qualify to address the problem.
Thanks,

Hi there
Try this. Click Tools > Options... > File Association.
Configure "Use Default Editor" as shown below.
(You may need to click the image to view at full size)
Cheers... Rick
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Chinese name cannot be displayed correctly in IM

hi all,
We use IM as short message tool.But one problem is : We can type Chinense,and it's displayed correctly,but if one user with chinese user name send something message.some disorder words are displayed. What's the problem?
Our ep is 7.0 sp 8
thank you~!
br
delma

Thanks for your help Peter. If I just double click the file
in Windows Explorer, it displays well. The code referenced in the
file can be shown correctly.
I tried the same guide generated using RoboHelp5, everything
is OK (I'm using RoboHelp 7.0 now). The code in that topic displays
correctly either when the topic is opened from TOC or from the
search list. However, this topic (file) hasn't been changed any
more ever since it was created, so I think something might be wrong
with RoboHelp 7's search functionality. Our QA guess the code may
be complied when RoboHelp performing the searching.

Oracle Help search feature doesn't work with RoboHelp generated output

I am using RoboHelp HTML, Version 10 on Windows 7. I am able to generate Oracle Help output and integrate it with my Java application. When I do this, the Content and Index tabs work fine, but the Search feature does not. Regardless of what search term I try, I get no search results. In generating the Oracle Help output, I used the default options throughout.
Any suggestions as to what is causing this problem?
Thanks.

Dear Peter,
I met the following problem, and please help me.
My English (not Chinese) operating system: Windows XP
Version: 2002
Before using RoboHelp 7 to generate Webhelp, I perform the
following steps:
1. Control Panel->Regional Options
2. On the "Languages" page make sure make sure you check the
box "Install files for East Asian languages".
3. On the "Advanced" page select "Chinese" from the language
dropdown list.
Then I perform the following steps:
1. Use RoboHelp 7 to generate Webhelp (my Webhelp project
contains localized Chinese files).
2. In the "Search" tab, input a Chinese character(For example
"连接") and perform a seach.
Result: Serching...(or 正在搜索) or
No topics found (or
未找到主题)。
Expected result: I can get the result.
Text

Does photo book support Chinese language?

Hello, this is my first time making a photo book from iPhoto. I just want to find out if the photo book service supporting Chinese before I create one in Chinese. I can type Chinese in iPhoto, what I don't want to see is after I finish my 25 pages of editing and writing, then submit the book and get a message like unexpected character... does anyone know if the book service supporting chinese input?

Hi
May be I does not described very clearly.
I mean how can I search a word(not english) in a WebHelp created by Robohelp?
ps:the WebHelp ' content is not english too, and I can find the word artifically.
Thanks~

Robohelp in Chinese

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