RoboHelp project for LMS linked to roles

Hi - I am a new user of RoboHelp and I have been assigned a
project that involves taking our existing documentation written in
MS Word and turning the documents into online help for our Learning
Management System (LMS). We would like the on line help to be tied
to our LMS permissions or roles/rights assigned to users. For
example; for our end users we would like only topics related to end
user support or if you are a manager we would like help to be
visible that is related only to managers. All our users have a role
with permissions in our LMS. Is this possible?
Thanks in advance -
Manola
RoboHelp v6

Hi
The simple answer is no.
Muse files are almost impossible to edit in Dreamweaver and remain compatible with Muse, they must also be hosted on the Adobe server. It is not even possible to migrate a site created in Muse to any other server, without more work than would be required to create a new site from scratch.
PZ

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Can the multi-sco packager be used to package Muse projects for LMS?

We are currently experimenting with Muse, and we are interested in the posibility of using Muse to develop eLearning courses. Is there any way that Muse projects can be packaged into a zip file that can be loaded into an LMS? Perhaphs using Captivate's multi-sco packager?

Captivate's Multi-SCORM Packager is purely for Captivate content and it usually has to be created by a specific version of Captivate to be compatible with a specific version of the packager app. So, the answer is most likely to be no.

Wrong ICF path used for BSP link in role

Hi,
I've added a BSP to the menu of a role.
When I start the BSP from the role menu in PFCG it starts the BSP as supposed.
If I go to the browser and look at the Web template with the role menu, I see my BSP link has a wrong ICF path:
http://server.web.bc:8000/sap/bw/BSP_APP/default.htm
but the BSP_APP is under:
sap/bc/bsp/sap/BSP_APP
Is there somewhere a default setting that sets the ICF path to: sap/bw for Web application templates?
Regards,
Eric

Nothing much happening on this topic...
In the mean time I found out there is a table HTTPURLLOC which allows an exception setting.
I added the entry:
040 010 HTTP /BSP/SAP/* SAPBWBIP.WEB.BC 8000
but this doesn't appear to change things.
Still don't know why it is using '/sap/bw' as default prefix and not '/sap/bc/bsp/sap'.
If I launch the menu item from PFCG, it goes well.
From within the webtemplate on the role menu it doesn't work.
Very frustrating...
Anyone who can shed some light on this?
Regards,
Eric

Is there a way to use Dreamweaver extensions to package a Muse project for LMS?

We are currently experimenting with Muse, and we are interested in the posibility of using Muse to develop eLearning courses. Is there any way that Muse projects can be packaged into a zip file that can be loaded into an LMS? Possibly using Dreamweaver extensions?

Hi
The simple answer is no.
Muse files are almost impossible to edit in Dreamweaver and remain compatible with Muse, they must also be hosted on the Adobe server. It is not even possible to migrate a site created in Muse to any other server, without more work than would be required to create a new site from scratch.
PZ

Is there a limit for external links in TOC using RoboHelp 9.2?

Hi,
This is my first time posting to the Adobe forums. Here is my problem.
I have been maintaining help projects using RoboHelp 9.2 for quite some time now to generate WebHelp. I now have four large projects that are linked through a URL in each project's TOC. Example: I have projects A B C D. In A's TOC, I include a link to B C D default topics. In B's TOC, I include a link to A C D default topics. And so on ... The fourth project (D) is new.
The problem I've encountered is with the image appearing in the TOC next to the external link entry for project D in the generated WebHelp. The image showing up for project D is different from the other two, even though the properties for that page are exactly the same as the other two. This happens in all three remaining projects (A B C). Even when I change the image (from the image index), the same image (i.e. the standard image for a topic page) appears regardless.
What should appear in all cases is image 13.gif.
(I'll have to figure out later why 19.gif is selected in the properties dialog, whereas 13.gif is actually showing up in WebHelp. Doh.)
Any ideas?
thanks,
denise

karl219 wrote:
1-Time machine seems to be coming up often in the discussions.If my backup is on my external hard drive, why would space be taken up on my macbook hard drive?
Read the first extract for the definition of backup snapshots and how they are handled by the OS.
2-Shoud I delete older backups? If for example, all I need from Time Machine is the latest backup done today, can I get rid of the 2+ yeras of backups, or do they not take up that much space?
No. Time Machine should be on a separate HDD and will take care of deleting backups when necessary on that drive.
3-Back to the issue, considering I don't have access to a an apple store for the next few months, what is my best plan of action?
I would consider installing a larger internal HDD. Capacities to 1 TB are now available.
4-I am considering buying a new macbook 15inch, and get more space, however, I'm scared that the same problem will happen again. Is this common on all macs? Will using Time Machine to "Restore" my backups bring along the issues as well?
All Macs using Time Machine will experience the same conditions. The problem is that many users do not under stand what 'Other' is and that leads to confusion. There are many essential OS files in that category that should not be touched as well as some user files. The issue is not to reduce 'Other' as such, but reduce the total amount of data on the HDD if space is becoming a premium.
Please read these two extracts:
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
Ciao.

Can a RoboHelp project be used as a template for other projects?

I noticed there is the ability to "duplicate a layout". Does
that mean I can use my RoboHelp project with all its settings as a
template for other projects. I corrupted an existing project by
deleting a generated HTML file. I forced an update on one of the
chapters in a linked FM book and now for whatever reason in the
generated output, the entire book is being re-created within the
folder for the chapter in which I deleted the HTML output and
forced an output.
Surely I don't have to redefine all the settings again in the
FrameMaker Document Settings dialog, and in the WebHelp layout. All
enlightenment is much appreciated. Come on baby give it to me one
more time! Sorry couldn't resist. It is Friday after all.
Peter

Hi there Writerman_in_TO
You seem to have a multiple segmented question.
I noticed there is the ability to "duplicate a layout". Does
that mean I can use my RoboHelp project with all its settings as a
template for other projects.
In one way, yes you can. You are able to use Windows Explorer
to copy the project folder to a new location. Once you do that, you
can open RoboHelp and open the project. Then click File > Rename
Project and off you go.
Not sure what to tell you about the Frame > RoboHelp
mashup. Not familiar with Frame yet. Hopefully someone more savvy
there will pop in and help.
Cheers... Rick

Adding a Loading Animation to a Captivate movie for use in a RoboHelp Project?

Hello all:
I'm inserting SWFs (built in Captivate 5) into Robohelp topics (using RoboHelp 9, publishing to WebHelp Pro output). These topics hold only the SWFs, so I've published the SWFs to autoplay when opened.
The problem is this: when I publish my RoboHelp project, my Captivate movies display as image icons (see screenshot). There is no loading animnation or screenshot to indicate that the Captivate movie works. If I wait a few seconds (variable, depending on file size of the SWF), the movie will appear and start to play. I'm concerned that my user will think the file is broken and leave the page.
How can I enable a loading animation (or even a loading image) to show my user that there is, in fact, content on the page when the topic loads? I'd like to keep the auto-play functionality, if possible.

The best option is to break out the words because it gives you the most control. However, if the two words you want to glow are next to each other you can use the Sequence Text behavior.
Select the text and apply Text Animation/Sequence Text to the layer. In the behaviors tab, click on the Add parameter and select Glow/Color. This will create a parameter that you can assign to a character, word, line or custom area.
Now you'll need to add several parameters so repeat the above step adding parameters for Glow/Opacity, Glow/Blur, and Glow/Radius. You might even want to change the color of the font for those two words. If so, add a parameter for Face/Color.
Once you have all the parameters added, change the Traversal parameter to Custom. Change the Select parameter to Custom. Use the Start parameter to determine the beginning of the "glow" area, and the End parameter to fix the end of it. Set the Spread to 0 so there is no spillage of the glow to the words on either side.
Now adjust the color, blur and radius of the glow just as you would if you were adding it to the entire paragraph.
Andy

Get out of memory error when linking Frame doc to RoboHelp project

I just upgraded to TC Suite 5.
Now I'm trying to link FrameMaker files to my RoboHelp project. The FrameMaker files are from a document that was done in Frame 9 (TC Suite 3.5) and now has been converted to Frame 11. It's working fine in Frame 11. No errors when opening any of the files in Frame 11.
I created a new project in RH 11 and tried linking the FM files to it. Some work, but some bring on an Out of Memory message. Interestingly, one file that is 68MB worked fine, one file that's only 58MB brings that message.
I'm going to try using an Externalize Graphics addon that worked well with the old Frame--I can only hope it works with FM 11 now.
Does anyone have any ideas why this is happening, and any solutions besides externalizing the graphics and trying to reduce the file size?
Thanks.

I was finally able to get the files to work by opening and saving in FrameMaker numerous times.
Re: your questions. . . I did not try importing directly. I linked and then generated. Yes, the linking did work with RH9 from the TCS 3.5.

Publishing RoboHelp projects using third-party app and RH command prompt

Hi -
I am curious to know if anyone has used the RH command prompt to publish a RH project using a third party application - i.e. homegrown app?
I'm thinking of creating an application that will allow RH users register their projects for knowledge management purposes. It would act somewhat like an LMS where users could post their dev files on a network share. When ready to review with the customer, the would use the registration tool to push the project to preview. The app would call the RH command prompt using a server side technology, in my case .NET, and supply the necessary arguments and push the generated project to preview. Once it had been reviewed and ready, then the user could push to production.
Any thoughts on this - reasons why this wouldn't work, good, bad, ugly, alternatives? - all constructive comments welcome
Thanks

Hi there
I see some flaws with that.
J41 wrote:
It would act somewhat like an LMS where users could post their dev files on a network share.
Dev files need to always be local. Placing on a network share for the purposes of using RoboHelp to compile or generate is risky business and may explode in your face. LMS to me means Learning Management System. Those are typically used for eLearning. RoboHelp does help systems. Captivate does eLearning. So you are losing me with your LMS reference.
When ready to review with the customer, the would use the registration tool to push the project to preview.
I'm lost. What "registration tool" are you even referring to here? Or is this what you are planning on creating and that's what you are choosing to call it?
The app would call the RH command prompt using a server side technology, in my case .NET, and supply the necessary arguments and push the generated project to preview.
There is no "preview" of projects. Preview of individual topics, sure. But not for a project. There is only compile or generate to create the final output.
Once it had been reviewed and ready, then the user could push to production.
Sounds like what one might typically accomplish using RoboHelp in a typical development cycle. You edit content on the local hard drive. If a review is needed, you compile or generate the content and place the output on a server. After approval is complete the content is then copied to the production server.
Sure sounds like you are attempting to reinvent the wheel in many situations here.
Cheers... Rick
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RoboHelp 7 for Word versus RoboHelp 7 HTML

RoboHelp 7 for Word versus RoboHelp 7 HTML
Can someone explain very simply when and why you use one but
not the other? I'm a little confused. We have RoboHelp 7 Server
installed and I think using RoboHelp 7 is the way to go, and I know
the server does allow to track usage, frequently viewed, etc. I
guess I just don't understand the purpose of RoboHelp 7 for Word -
what it is used for and it's capabilities when compared to HTML.
I have tons of pages of process documentation created from
Word. I need to make these available online thru RoboHelp, so am
just looking at different ways to distribute and explore all my
options. We're currently experiencing difficulties in publishing
RoboHelp HTML projects to the server.
Thanks!

Hi hughbetcha
If your output is going to be HTML based (and if you have
RoboHelp Server, it will be) then I would recommend RoboHelp HTML
hands down.
You might find the article linked below to be of value for
this:
Click
here and read
Cheers... Rick

Unable to install robohelp plugin for framemaker

Hi,
I have FM8 and RoboHelp HTML 9. When I open a new project and try to import a FrameMaker document or book I get the "unable to install robohelp plugin for framemaker" error.
I tried with FrmaMaker open and closed - same thing.
With RH7 it used to work.
Any ideas?
Thanks,
Rakefet

Unsure about the plugin message, but you can import FM into RH9. The problem may be that you have a current RH9, but not a current FM10. Try downloading a trial of FM10, create a v10 copy of your book, and see if that imports.
Mark's comment applies to linking, but not to importing.
-Matt
@mattrsullivan

Error deploying composite projects with partner links in abstract wsdl

Error while deployment of PartnerLinkCompositeError. The two composites have the same wsdl files, but PartnerLinkCompositeError composite projects has a perter link inside the wsdl.
<partnerLinkType name="execute_ptt"
xmlns="http://schemas.xmlsoap.org/ws/2003/05/partner-link/">
<role name="execute_pttProvider">
<portType name="tns:execute_ptt"/>
</role>
</partnerLinkType>
The error during deployment
[04:13:04 PM] Error deploying archive sca_PartnerLinkCompositeError_rev1.0.jar to partition "default" on server soa_server1 [http://158.166.229.41:8001]
[04:13:04 PM] HTTP error code returned [500]
[04:13:04 PM] Error message from server:
There was an error deploying the composite on soa_server1: Deployment Failed: Unable to find a WSDL that has a definition for service {http://xmlns.oracle.com/EBS/PartnerLinkCompositeError/Mediator1}Mediator1_ep and port execute_pt. Please make sure that the port attribute for the binding defined in the composite file is correct by checking the namespace, service name, and port name. In addition, check that the WSDL associated with the binding namespace is imported and currently reachable (check the import nodes at the top of the composite file). Finally, validate the HTTP proxy settings for the server..
[04:13:04 PM] Check server log for more details.
[04:13:04 PM] Error deploying archive sca_PartnerLinkCompositeError_rev1.0.jar to partition "default" on server soa_server1 [http://158.166.229.41:8001]
[04:13:04 PM] #### Deployment incomplete. ####
[04:13:04 PM] Error deploying archive file:/D:/workspace/NIF2/PartnerLinkCompositeError/deploy/sca_PartnerLinkCompositeError_rev1.0.jar
(oracle.tip.tools.ide.fabric.deploy.common.SOARemoteDeployer)
What can be the cause for this error?
Projects for download
http://www.4shared.com/zip/w5R5zp1G/PartnerLinkCompositeError.html
http://www.4shared.com/zip/EM7butNF/PartnerLinkComposite.html

During WSDL design for composite projects like BPM or SOA using JDeveloper WSDL designer or by hand, BE sure that the partner link namespace is in the root of the wsdl definition.
<?xml version= '1.0' encoding= 'UTF-8' ?>
<wsdl:definitions name="Service"
xmlns:plnk="http://schemas.xmlsoap.org/ws/2003/05/partner-link/">
<wsdl:portType name="execute_ptt">
</wsdl:portType>
<wsdl:portType name="callback_ptt">
</wsdl:portType>
<plnk:partnerLinkType name="execute_ptt">
<plnk:role name="execute_pttProvider">
<plnk:portType name="tns:execute_ptt"/>
</plnk:role>
</plnk:partnerLinkType>
</wsdl:definitions>
Example:
WSDL that will deploy
<?xml version= '1.0' encoding= 'UTF-8' ?>
<wsdl:definitions name="Mediator1"
targetNamespace="http://xmlns.oracle.com/EBS/PartnerLinkCompositeError/Mediator1"
xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"
xmlns:inp1="http://xmlns.oracle.com/singleString"
xmlns:tns="http://xmlns.oracle.com/EBS/PartnerLinkCompositeError/Mediator1"
xmlns:plnk="http://schemas.xmlsoap.org/ws/2003/05/partner-link/">
<wsdl:types>
<xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<xsd:import namespace="http://xmlns.oracle.com/singleString"
schemaLocation="xsd/singleString.xsd"/>
</xsd:schema>
</wsdl:types>
<wsdl:message name="requestMessage">
<wsdl:part name="request" element="inp1:singleString"/>
</wsdl:message>
<wsdl:message name="callbackMessage">
<wsdl:part name="callback" element="inp1:singleString"/>
</wsdl:message>
<wsdl:portType name="execute_ptt">
<wsdl:operation name="execute">
<wsdl:input message="tns:requestMessage"/>
</wsdl:operation>
</wsdl:portType>
<wsdl:portType name="callback_ptt">
<wsdl:operation name="callback">
<wsdl:input message="tns:callbackMessage"/>
</wsdl:operation>
</wsdl:portType>
<plnk:partnerLinkType name="execute_ptt">
<plnk:role name="execute_pttProvider">
<plnk:portType name="tns:execute_ptt"/>
</plnk:role>
</plnk:partnerLinkType>
</wsdl:definitions>
Seems that Oracle JDeveloper WSDL designer has contribution to this issue since when trying to add a partner link from
http://www.4shared.com/photo/7D4D4Elx/wsdl_designer.html?
it creates the wsdl with the following configuration.
http://www.4shared.com/photo/zb907pXN/wsdl_designer_2.html?
Maybe will be fixed in next versions of JDeveloper. Until then, use this work suggested around.

Search for broken links to images

Is there an efficient way to search for broken links to
images?

Hi there
I'm not sure if you are meaning to ask about links inside
topics that point to images that you are popping up or linking to
outright or if instead, you mean that some of the images that are
supposed to be displayed inside topics are maybe missing and you
wish to know about them.
One easy way to spot a missing image reference is by using
the Project Manager. Not sure if you are using RoboHelp 7, 8 or
older here, but if on 7 or 8 look in the Project Manager pod.
Otherwise it will be found on the left panel of the application.
Expand the Images pseudo folder and quickly scan the list of images
and expand sub folders inside. Any missing image should be listed
with a red x to indicate the status. You may then examine the image
properties to see which topic(s) is/are still referencing it.
Cheers... Rick

Files modified outside of RoboHelp project

Here's an odd problem. Instead of updating files in RoboHelp,
a trainer in my office has been using Dreamweaver to update the
output files directly. (Going into !SSL!\Webhelp and editing those
files instead of editing the files in the project and regenerating
the help.)
In addition, there are a great many new things (documents,
links to external files, etc.) that are linked to the modified
files. A help file that I created ended up being tacked on to the
whole thing via a link on the intro screen instead of being merged
into the TOC like the other help modules. (The person who created
the original help system is not the person who has been maintaining
it for the past two years.)
As a result, the topics in the RoboHelp project do not
necessarily match all of the topics in the current help system.
This is now on my plate. In addition to making sure that my
colleague attends a RoboHelp training class, any advice on the best
way to clean this up?

Hi Cindy
Oh dear oh dear. You have quite a task ahead of you!
I'm sure there will be many folks that will raise their
eyebrows after reading what I'm about to suggest. But I'd have to
say that if you aren't totally sure about what has been updated,
you might be safer by simply copying the WebHelp output files and
overay the project source files. After you do that, there will be
much cleanup work involved. Fortunately, I've developed an article
that should help with this task. You can read it by
Clicking
here.
In my opinion, the only other real option is to methodically
compare each topic with the source topic to ascertain if it has
changed. This could likely prove far more tedious and time
consuming than it would be to do what I suggested earlier.
Regardless of how you choose to proceed, you should ensure
you have a good backup on hand.
After you get it all sorted out, it's time for a really good
lesson for your "helper" about the difference between
source and
output files. Perhaps a human parallel to the old analogy
about feeding oats to horses is in order. You know the one. You
feed oats to the horse. That's like creating WebHelp. The oats go
in one way and come out, ummm, how shall I put this? "Processed".
So as you might imagine, the "processed" oats won't be nearly as
appetizing and nutritious the second (and subsequent) passes
through the horse. Tell the "helper" that if they insist on working
that way, you are going to force them to eat "specially processed"
oats for lunch every day until the activity stops.
Hopefully this helps... Rick

How to upgrade Robohelp X5 files to Robohelp 7 without broken links ?

How to upgrade Robohelp X5 files to Robohelp 7 without broken links ? And also i need proper procedure for migrating Robohelp X5 to Robohelp 7 that does not affect the system performance due to .cpd file.

Upgrading from 5 to 7 should be as simple as opening the project and I don't recall it giving any broken link problems. Is your project on your local drive rather than a network drive? Is source control involved?
What's the basis for thinking the CPD will cause performance issues?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RoboHelp project for LMS linked to roles

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