RoboHelp reordered my linked FM files

I have a RoboHelp project that is linked to a FrameMaker book. I have been having problems with the linking - I make changes to the FM files and update the RoboHelp project but the changes don't always take effect - so I shut down both programs. I opened both programs along with the FM book and the RH project to find that my RH project files are totally in a different order than they were and then the FM files. I have closed and reopened RH but the files are still out of order. What would cause this to happen and how do I fix it? Do I have to delete the linked book and re-add it to fix the ordering of the files?
Please help - very frustrated with this tool...

Hi there
If you click the A-Z icon in the Project Manager pod, does the order come back?
Cheers... Rick

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Any ideas on how to make RoboHelp create the link correctly? Any help you can offer would be greatly appreciated.
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Most of the major cross reference issues have been resolved in TCS 2 with further improvements in TCS 3.
Please ensure that you have all the patches of TCS 2 installed on your system.
If the issue is still there, there could be an altogether different reason for cross reference not working or the issue might have been fixed in TCS 3.
The reason or workaround can be analysed once the sample files with the issues are provided.
It will be great if you could share a small sample FM document containing the cross reference and target having the issue. If the cross reference is across documents, then a FrameMaker book along with its FM files can be shared in a zip format.
You can mail the documents to me at magrawalATadobeDOTcom
Mayank

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The images from linked Word documents are not showing up in my RH8 project.
Here's how the project is set up:
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Hi Peter,
Thank you for the recommendations. I want to be sure I’m understanding “embedded” the correct way. Do you mean to insert the images directly into the file—i.e., selecting the MS Word option Insert Picture > Insert? Or do you mean to insert them by selecting Insert Picture > Link to File?
Also, could you let me know where in Windows Explorer I should attempt to trace the images? The image source files are stored with the content source files on my company network, in a separate sub-directory for Images (I have tested the build with all the files on my local drive as well). When I link the Word source files into RH and generate the topics, RH does not bring any images into the project folder within the My RoboHelp Projects directory on my local drive.
I have searched through all the project files/directories that RH creates (top-level project folder, as well as subfolders it creates for each Word linked file), and there are no image files (except for one that I placed in my RH master page). I have attached a screenshot of the project folder (MainProjectFolder.png) and one of the linked file sub-folders (LogBookProjectFolder.png).
The problem seems to be that RH is not recognizing an image as an image. RH knows there are supposed to be images in the htm topics because it does have the red box “placeholder” where the images should be, and the image names are displayed in the red boxes (see attached RH_Project.png screenshot). I have gone into the properties for an image and used the Image Name field to manually map to the directory that contains the source image. When I do that, the image then appears in the top-level project folder with the gold & green RH image icon, and it does then appear in the topic. But at that point, if I update the linked Word file, I lose the image again. I have set the topics with images to where they retain the RH image modifications I’ve done, but then the topic shows as broken in my TOC when I update the linked Word file, and those topics do not appear in the build at all when I generate the WebHelp.
Since RH also does not automatically create any kind of Images folder in the project during the process of linking and generating the source files, I have tried copy/pasting the source images into the top-level RH project folder prior to even linking/generating htm topics from the Word source files. But when I go to a topic and view the properties associated with the image placeholder, RH still does not display any of the image files I pasted into the project folder.
I am happy to provide my source file so that you can investigate this further. Please let me know if you need the file with the images inserted directly or if you need it with them linked in (in which case, I’ll send the image files too).
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Athena

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