RoboHelp / RoboSource Control issue

We are authoring a large manual using Adobe RoboHelp 7 HTML
and RoboSource Control.
Occasionally, we are confronted with a situation that project
files are NOT checked in properly.
Example:
Day 1: Updating the manual. All files are checked in. No
error or other messages.
Day 2: When opening the project, some files are flagged as
being checked out.
When trying to check in these files in RoboHelp 7 HTML,
RoboHelp responds that those files are NOT checked out, so
apparently something is corrupt.
When we turn to RoboSource Control, we can undo the checkout,
but this is a very tedious job, since it can only be done on
individual files. The only other alternative is to start out with a
new database, but this also means that we're removing all our
version info.
We are unable to recreate this situation, but we have this
feeling that it occurs when files have been checked out for a
longer period of time.
Is there a known issue concerning the above?

Hi hermie1, and welcome to the board! Sometimes when you do a
checkin all, RoboSource Control will stumble over one of the files
and silently terminate the checkin process. For this reason, it's a
good idea to do a Checkin All prior to closing the project. Then
take a look to make sure that nothing remains checked out. Also, be
sure to click the Refresh Status icon in the toolbar. I have found
myself trying to check in files that were already checked in, just
because my list wasn't up to date!
That is the simple situation, easily remedied. Your situation
may be more complex. If something is corrupt, the usual culprit is
the cpd file. You might try rebuilding it. (Back up your project
first.)
For future reference, this topic would be better placed in
the RoboSource Control forum, so as to assist anyone searching for
related information.
G

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