RoboHelp V 5 Updates and Blank Popups

Can you tell me what the RoboHelp 5.0.1 and 5.02 updates
provide? I thought I read something about one incorporating the XP
SP 2 patch so I didn't update RoboHelp.
A few months ago, I was having trouble with blank popups in
my help system files. Our IT group told me not to load the XP SP2
patch. Instead, they got a "soft" patch from Microsoft and after
loading it on my pc, the problem seemed to go away. However, the
blank popups and script errors are now occurring on some of our
test computers. Can you tell me what might be the problem? Can it
be the version of IE? I am using XP and RoboHelp 5X.
Also, does anyone know if I update RoboHelp to 5.0.2, will
the XP SP2 patch be loaded on my computer?
Also, I have only been giving the software engineers the .chm
file and I have a glossary in my help system. Do I need to have
them install and register the HHActiveX.DLL file on the end user's
computers? Sorry, I know these are basic questions, but I've read
some things and I'm still not sure!
Any help anyone can provide will be appreciated!!
I will appreciate anything you can do to help!

Peter,
I tried to upgrade from RoboHelp but could not. I went to the
website you provided and downloaded the update for 5.0.2. I checked
my version and it is X5.0.1 build 606. My RoboHelp sOffice oftware
is installed in the Program Files folder.
I ran the RH013_X502.exe file but could not get the install
to complete. I got the following messages:
Setup could not find a file on the specified path or disk.
Please check that the proper disk is inserted or specify a
new path.
Unable to locate file
C:\DOCUME~1\baileycd\LOCALS~1\Temp\_is1AB\RoboHelp Office X5.0.2
Update.msi.
Error 1706. No valid source could be found for product
RoboHelp Office X5.0.2 Update. The Windows Installer cannot
continue.
Error: - 1603 Fatal error during installation.
Consult Windows Installer Help (Msi.chm) or MSDN for more
information.
The upgrade gave me no opportunity to choose the path. Do I
have to have the .exe file in a specific folder? Does RoboHelp have
to be installed somewhere else? Do you know what I need to do to
install this upgrade? We are having problems with our help file and
I think recompiling after I update RoboHelp may fix the problem.
Once again...thanks for your help!!

Similar Messages

Update and blank screen problem

Hi I recently was having the problem were my 8800 would get a blank screen and the red led would blink and the phone would not turn on. I pulled the battery and let it sit and it started to work again. After experiencing this I decided to connect my phone and back it up and try to update the software. I downloaded the bbdm and started to update my phone. I get to the point in the update " loading system software" Gets about half way though and stops completely. I let the phone sit for 2 hours and hasnt made any progress. I then disconnected it and re connected it and tried the update again. Same problem doesnt make it past loading system software. Im really at a lost. any ideas??? thanks

I recently had the same issue when I upgraded to the 4.5 OS. Blackberry had me pull the battery and run the loader.exe program. It solved my problem. You have to keep the battery out until it asks to initialize.
I hope this helps

RoboHelp 9 - blank popups

Hi,
I am using RoboHelp 9 and have created several help files.
For some odd reason I have enountered blank popups.
Previously all the pop-ups were fine i.e. they could be
viewed on all the PC's in our office. Up until today, on 3 other
machines the pop-ups in the CHM file's are blank, but on my PC it
is fine. All PC's are using windows XP with SP2 (including my PC).
Can anyone shed some light on this issue?
thanks
S

Hi Colum,
Thanks for the welcome.
The CHM file hasn't been changed. As far as I know nothing
has changed on these PC's. Out of the 6 machines I tested on, the
popups worked on 3, but did not work on the other 3.
As for the window updates, we all have this option turned on
to update & install automatically.
We are all scratching our heads here. Any help would be much
appreciated.
Thanks
S

When i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen.

when i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen. How can I fix this?

There's been a problem with this all day. Seems to be a server problem - wait a day and try again, or use itunes on the computer to update, that works.

HT4623 I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

Connect the iPhone to the compter you usually sync with
and use iTunes on that computer to do the restore.

I use Jgraballgifts on facebook and since I updated foxfire a popup comes up and I can't get rid of it and so jgraballgifts is useless right now

I don't know what other info you need as that explains what happens

It's all very easy,just go to the Help in the top left of Mozilla and select Trouble Shooting Information and then select Reset Firefox.When it has finished and restarted I went to Tools/Options/Advanced/Updates and selected the Check for updates but let me choose button.This will save all your Info to your computer as as file and will reset Firefox with no popup rubbish.No need for all malware checks and deleting Firefox

IPhone 5c got stuck before it started update to iOS 8 and it goes back and forth between Apple logo screen and blank screen

how do I fix my phone now that it is stuck before the update and only goes back and forth between a blank blue screen and the Apple logo screen. Tried the reset and that didn't work. Please help

Hi Mitchblue,
If your phone is not able to get past the Apple logo, I suggest that you use the following article to help you restore the software in the phone:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My iPad mini won't update my apps. I have closed all open apps, done multiple resets but I show 24 updates and when I hit the update, the screen is blank.

My iPad mini won't update my apps. I have closed all open apps and done multiple resets. I hit update and the screen is blank, even though the bubble shows 14 to update.

If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

Just updated to Safari 5 and blank page

Hello
I have just updated via the OSX updater and now Safari 5 is only displaying a blank page... I can see it trying to connect to the website but nothing happens.
I have Cosmopod plug in installed but even having deleted from the internet plug in folder nothing changes.....
I have even deleted Safari, redownloaded the OSX Leopard version and reinstalled it but no better results...
Help !! What shall I do...
Thanks a lot
Greg

HI and Welcome to Apple Discussions...
Check to see if you have any other plugins or input managers that might be causing the problem.
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
Carolyn

My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?

My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?

Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Store comes up white and blank... already updated to latest software

One user on this computer cannot access the iTunes Store on his iTunes website. When he clicks on it, it comes up white and blank but says iTunes Store only. We have updated to the latest iTunes software. Also, there are 3 other users on this computer and all of them can access the iTunes store successfully. Any suggestions? Hopeless in California... yes we are 3 miles away from Apple's Corporate Office in Cupertino.

I e-mailed Tech support and they are starting to look into this from their end. I'll let you know if they get it cleared up.

With last update, Firefox let popups open themselves and welcome page is everytime turned into search page "lo.st" instead of google

popups open from site like "eorezo" or publicities. I have Windows Vista with firefox 3.6.6
== This happened ==
Every time Firefox opened
== I install last firefox update

Hello Melodie.
Hopefully these are what you need:
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
http://support.mozilla.com/en-US/kb/Searches+are+redirected+to+another+site
http://support.mozilla.com/en-US/kb/Pop-up+blocker
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
Your problems may also come from malware. To scan for malware, install, update and run these programs ''in this order''. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that ''not all programs detect the same malware''!
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php malwarebytes.org/mbam.php]
SuperAntispyware - [http://www.superantispyware.com/ superantispyware.com]
AdAware - [http://www.lavasoftusa.com/software/adaware/ lavasoftusa.com/software/adaware]
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html safer-networking.org/en/index.html]
Windows Defender - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx microsoft.com/windows/products/winfamily/defender/default.mspx]
Dr. Web Cureit - [http://www.freedrweb.com/cureit/ freedrweb.com/cureit]

Just Loaded Update And SQL Developer is Dead

Called up SQL Developer and the Updater popup notified me of a new update. Did a check for updates and checked the update for SQL Developer and loaded it with settings transferred to new instance. Now the entire blue pane with all the details is toast. Nothing. Zero, Nada. Terrific update.
Bree

Winning move!
I just renamed it, created a blank system folder, and then restarted SQL Developer. I said No to the migrate settings from other version screen. Then I put back the dbconnection folder and got my databases back. I can selectively add back preference folders and should be able to reconstitute.
Looks like the bug is in the setting migration routine.
Thanks!
Bree

Blank popup when try to add an exchange subscriber with Unity 8.03 Exch 2003sp2

Hi,
I meet an issue when trying to add manually a new exchange subscriber using Unity 8.03 + external Exch 2003sp2:
After, filling up name, firstname... when I click on Add button, a blank popup appairs (whitout errors) and nothing happens (the subscriber is not created)
I've no issue when trying to import an existing exchange subscriber and Unity Tools DohPropTest succeeds in creating/deleting a subscriber on AD.
Any idee?
Best regards

Hi,
thanks for your answers. It's not an error regarding filling name, firstname...
There aren't Event Viewer Application Logs when the popup appears.
I've opened a case and will update if they succeed in resolving my issue.
Thanks

Event of show and hide popup of Combobox

Hi,
The following feature is observed:
I click on a combobox on a panel and the popup is displayed. I click on the panel (blank space, not another component on the panel), the popup of Combobox is hidden. However, I cannot find a listener for the combobox to listen to this event. I've tried ActionListener, FocusListener and some other listeners. I've also tried to add listeners to the components in the combobox.
Component[] c = myCombo.getComponents();
for (int i = 0; i < c.length; i++)
c.addSomeListener(someListener);
But it still doesn't work. Does anybody know what event I should listen to? (Not add listener to the panel, only to the combobox)
Thanks a lot.

Up to Java 1.4 there is no event that you can listen to.
In 1.4 you JComboBox has this method:
public void addPopupMenuListener(PopupMenuListener l)
If you can, I really recommend updating to 1.4 (just out in Beta2). There are a lot of small, but overall very important improvements to Swing.
Stephen

RoboHelp V 5 Updates and Blank Popups

Similar Messages

Maybe you are looking for