Robohelp Word quits generating HTML Help after 2 MB of images

Hi, I'm trying to evaluate RoboHelp for Word 8 for my company. I'm using the trial version of RoboHelp 8 for Word. In the process of building the contents for the hep files in the Word document I insert images via the Insert -> Picture -> From File menu in Word. After I've inserted about 2 mb of images RoboHelp hangs when I run RoboHelps File -> Generate Primary Layout, for MS HtmlHelp, from the menu. The Output compiler just basically hangs with the following:
Starting compilation...
Clearing output folder...
Starting compilation...
I found the image at the border of the size limit and delete it and am able to generate the output. I can also replace it with a much smaller image and can generate the output.
This seems awfully strange to me, 2MB is nothing. We're using mostly JPG image and two small GIFs. Could this be just a problem with the trial version of RoboHelp 8 or maybe RoboHelp wants images inserted into Word in a different way?
Thanks, I appreciate any information you can provide me.

Thanks Peter, I just tried RoboHelp HTML, you're right it works great linking to the word file! The CHM didn't come out as a standard Help file, everyting came out in a flat file instead of the different books, TOC and subtopics.
We're just using Word 2003. I figured out how to do it in Robohelp Word. You save the images as BMPs using Image Workshop. Then in the topics you use the Word Menu: Edit -> Paste Help Image and that shows up as a tag in the Word topic.
Thanks, I think I'll just go with the second way and get it done so I can get on with other things.

Similar Messages

Topics not displayed in HTML Help after importing bilingual (Eng, Simp Chinese) word doc

Hi all:
I imported a bilingual (English, Simplified Chinese) word
document (Windows XP) into Robohelp and split topics based on
Headings. This was successful and I could see both English and
Chinese characters in the topic sections.
When I generated HTML Help and reviewed the output, the TOC
was displayed properly, but the topics could not be found for all
topics in the TOC.
I had installed the language packages in Windows XP.
Any suggestions?
Thanks.

I wonder if this is nothing to do with language but because
you are viewing the CHM across a network.
If that is the case, see this article.
http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC

Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC? I would be grateful for any assistance.
Here's the situation:
-- I recently upgraded from RoboHelp X5 to RoboHelp 8. I upgraded my projects to RoboHelp 8 projects.
-- One large help system I manage is built such that there is one master project and about 25 child projects. Each of these is its own item in the master project TOC.
-- In RoboHelp X5 I never had any trouble deleting these.
-- However now in RoboHelp 8, whenever I delete one (by opening TOC pod, right-clicking on item in question, and clicking Delete), and proceed to "Generate Primary Layout" (MS HTML Help), the generation/compilation process proceeds as far as "Generating full-text search data" and then the whole program crashes!
Am I doing something wrong? Is there a bug in the software? I have installed patches 8.0.1 and 8.0.2.
Once again, I thank you in advance for any pointers.
Matthew Keranen
Jamsa, Finland

That does help - thanks a lot.
Wayne Kroger
State Street Corporation
SQA-Princeton
(609) 580-6264
mail to: [email protected]
The information contained in this email and any attachments have been classified as limited access and/or privileged State Street information/communication and is intended solely for the use of the named addressee(s). If you are not an intended recipient or a person responsible for delivery to an intended recipient, please notify the author and destroy this email. Any unauthorized copying, disclosure, retention or distribution of the material in this email is strictly forbidden.

Cannot view topics in generated HTML help

I am using RoboHelp HTML Version 11 with Windows 7 Enterprise/Service Pack 1. My problem is with generating HTML help files. It appears to generate and I get the message that it ran successfully. It even generates the CHM file, but when I click on a topic, nothing happens. The topics don’t open at all. The TOC books do, but not topics. I do get a compiling warning “The size of the stop file has to be limited in 512 bytes.” I have no clue what the stop file is. Did a quick search but didn’t find anything useful other than another user a few years ago who had the same issue and same warning. Unfortunately, I did not see resolution posted. Any help would be greatly appreciated! Thank you.

Hi there
Ummm, where exactly is the CHM file that you are trying to open?
Perhaps the link below will explain some things?
Click here to view
Cheers... Rick

Word Counts in HTML Help

I have about 800 topics in a RoboHelp HTML help project. I
need to send the files out for translations, so I need to get a
word count. Is something in RoboHelp that will generate a word
count on all files in a project?

I use this all the time:
http://www.globalrendering.com/download.html
Its a free tool called Translator's Abacus and it can count
words in any set of files.
Jeanne

Search functionality no longer works in any of my recently generated HTML Help projects

I'm using Rh 10.0.1.292 and Rh 11.0.4.291 for different projects.
Recently, I've noticed that the Search feature returns no results, in any of my projects that are generated in either Rh10 or 11. I just get the "No topics found" message. This used to work.
The only thing that has been done recently (that I can think of) involved working with .slp files to fix an issue with the Glossary tab and the Search functionality in a Rh 11 Responsive HTML5 layout. (https://forums.adobe.com/thread/1690579) I can't, however, see how that would break the Search functionality in my HTML projects.
Any ideas?

In either Rh 10 and 11, whenever I generated a project as HTML Help (even an example project) the Search functionality was broken. Finally, when I couldn't think of what else to try, I uninstalled and reinstalled Rh 10, and that solved my problem--in both Rh 10 and 11!
Apparently some file was corrupted, but I don't know what was broken or what caused the corruption. I am still trying to get some clarification from Adobe, but so far, I have only received the following comments:
The robohelp cache folder and the preferences might have caused this.
The problem can be either with the updates on system.
If I should receive any definitive information, I will update this post.
Thanks.

No Glossary when generating HTML Help

Theres no glossary tab when I generate an chm file. I have a glossary selected in the HTML Help Options. Can anyone help?

Hi Stacy
Perhaps try defining a new window with the desired attributes, then compile again and choose the new window. I've seen where that sometimes helps.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Robohelp crashes when generating HTML output; under one "condition"

My project has several conditional build tags, and I use just two of them.
I have switched between conditions a million times when I generate output, but now RoboHelp crashes when I use "Condition B".
It is still successful on Condition A.
The Output View says:
Starting compilation ....
HTMLHELP preporcessor 8.0.0.203
Compiling
c:\HelpForGeomagicApps\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_4\ProjectName_EN.chm
Preparing to create HTMLHELP...
Clearing output folder...
Preparing files for HTML Help...
Copying files...
Updateing files....
AND THEN SHE CRASHES.
Any advice?

What I meant by "creating a new SSL" was right clicking in the Single Source Layouts pod and selecting New Layout. From the resulting dialog, select the required output type and set its properties the same as the other one. However the Dr.Watson reference may give us more of a clue as to the problem. See this link for further info.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n) on Twitter

When generating HTML Help, RoboHelp does not include all of the topics. Why and how do I fix it?

w

Looks like the rest of your post went for a walk.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Html Help viewer different whn click on chm

I have a Rogohelp project and have generated HTML help in a tri-pane window with a browse sequence. When I view the help from withn Robohelp
(in the Single Source Layout pod right click on Microsoft HTML help and select View) it looks fine and the browse sequence is there:
But when I open it by double clickong the chm file the browse sequence is gone:
Any ideas?
I am using Windoes 7, 64bit

iwaddon wrote:
...Also I tried the chm file on a 32 bit Vista machine and it doesn't display the browse sequence there either...
Note that any machine you try on will need one of the HHActiveX.dll files present and registered. So the question here would be to ask if you also registered the 32 bit version of the DLL on the Vista machine?
...Then I unregistered th 64 bit HHActiveX.dll; regenerated the help and still the same result:fine when viewed from withtin RoboHelp and no browse seqiuence when open by double click the chm file
Note that it makes no difference whatsoever whether either of the two DLLs are actually registered while you are compiling. It only makes a difference when you actually view the help system after it has been compiled.
At this point, given that you state you did register the 64 bit version of the DLL and still failed to see the Browse Sequence, I'm inclined to say that you need to file a Bug Report so Adobe knows about it. You never know, they may get back to you on it. (Link to the Bug Reporting form is in my sig)
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Airplane help with Webhelp and HTML Help

Hi. We are generating 2 outputs using Robohelp v.6.0: HTML
Help and WebHelp. Standalone they both work fine. The context
sensitive .chm works too. Problems are:
1.) the primary help (Webhelp) does not appear - there isn't
any error msg either.
2.) when an invalid url is used the secondary help file does
appear (HTML help). But this doesn't happen with the correct url of
the primary help - Webhelp
Isn't there supposed to be a reference to the mapping in the
<head> of each htm file?
Can anyone help on this topic? many thanks!

First, move the styles from the form generator to the <head> of your document. Otherwise there is a possibility browsers could ignore the invalid code.
Then move your form div inside the banner div and set the attribute float:right; in your CSS for the form div. Then you should be good to go.

HTML Help in a JAVA Application?

Hope someone can answer this question. I thought that there
was a way to use HTML Help with a JAVA application, but I am being
advised by my programmer that I must use JAVA Help. I don't have a
problem with using RoboHelp to convert my HTML Help file to JAVA
Help but I do have very serious concerns about the finished output.
In a word, it is "ugly." Numbers do not align properly with text,
bullets are huge, bolded words do not come over bolded, text only
popups appear as huge windows and the list goes on... Any help will
be greatly appreciated!
Regarads,
Fran

Our Java applications work just fine with webhelp. See the
topic on my site.

RH9 - window caption not correct in generated html-output

I installed RH9 and opened an existing project coming from RHX5 in the new RH9.
When generating HTML Help, the window caption of the output displays "HTML Help" instead of the name I gave to the default window (in my case: "Rimses 5.6 Help").
In RHX this was related to the default language in the Robohelp-project (Dutch in my case) versus the Regional settings of the PC.We had a workaround by adding in the HHP-file / Section "Options" the text "Language=0x409 English (United States)".
Now, in RH9, this workaround is not working anymore.
I tried several things:
- removing he workaround in the HHP-file
- changing the regional settings of my PC
- checking the project settings, html settings, default window etc.
Anyone an idea how to solve this in RH9?
thanks,
Natacha

Hi Natacha and welcome to the RH forums. Have you tried creating a new window? I wonder whether the old settings are causing RH9 to throw a wobbly and by starting afresh it may give it a shove where it is required.
The RoboColum(n)
@robocolumn
Colum McAndrew

Hide hover text for HTML help file images???

When I build HTML help, hovering over the image shows the
graphic's name. Can this be hidden?

Hi Molly0602 and welcome to our community
Hmmm, not sure about using RoboHelp for Word to do this. Out
of curiosity, why are you using RoboHelp for Word to create HTML
based output? Why not switch to RoboHelp HTML? I don't believe this
is an issue in that environment.
Just a thought... Rick

Can HTML Help render a flash file with all bells and whistles?

I use Captivate to generate a .swf file, and inserted that .swf into my RH8 project and generated HTML Help.
When I look at the .CHM file, the flash plays, but not ideally.
a) It plays immediately when the topic is opened, and there's no way to re-start it except to close and re-open the topic.
b) There are no stop/start/pause buttons on the flash video. Could I have added those in Captivate?
Is the .CHM-player capable of flash videos with controls?
What did I miss?
Thx.

Hi Bruce
Ugh, from what you are describing, you are going at things all perfectly from the "Adobe approved and recommended" way of operating, but it's a method I don't personally use or recommend. Please tell me if I'm right with my assumption here.
I'm assuming (based on what you have stated) that you didn't launch Captivate separately, create the demo and publish it, then close Captivate and open RoboHelp HTML and insert what Captivate created. I'm guessing you used the wonderful (cough) integration that exists where you are in the middle of a topic and BAM! It suddenly hits you that a Captivate demo would be PERFECT here. So you cease your chain of thought while editing the topic and from inside RoboHelp you click File > New > Captivate demo and RoboHelp magickally opens Captivate to record the demo. You finish and close and the demo magickally appears inside RoboHelp.
Did I guess right?
Assuming I did, your case is precisely why I avoid working that way and why I don't recommend it. When you work this way you give up control of many Captivate capabilities and you enter into a realm of frustration.
I recommend using Captivate as the separate application it is. Open it separately. Record and create the Captivate parts separately. Then bring it into RoboHelp once it's reached prime time.
Please advise and we will proceed accordingly with getting you squared.
Cheers... Rick
Begin learning RoboHelp HTML 7 within the day - $24.95!
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Robohelp Word quits generating HTML Help after 2 MB of images

Similar Messages

Maybe you are looking for