RoboHelp x5 and Office 2007

Does anyone know if you are able to operate RoboHELP x5 and Office 2007 without it shutting down with errors. Currently we have a help system set up and we were updated to Office 2007 late March. We are now having quite a few difficulties making changes to documents that needed updates. Usually the documents were loaded as MS Word docs and then during compiling transformed to .html files. Now with the Office 2007, RoboHELP doesn't want to import any documents because of the fact that X5 doesn't support Office 2007. Is it possible to import the files as .html files instead to sidestep this issue? Any help here would be greatly appreciated as I am a new user of RoboHELP with limited people who know how this program works.
Thanks!

Not a chance. Sorry but you will have to upgrade.
See www.grainge.org for RoboHelp and Authoring tips

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I have a OPA 10 and office 2007 set up which is having some issues with the macros. Seems to me that the visual basic code is not kicking off really well sometimes. I am trying to map the sequence which leads to the errors and I believe that the issue is around opening an old word doc which has a old template version (.dot). This may be the cause for OPA getting lost when working with word 2007.
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Hi,
Does Business Object XI R2 SP3 (installed on unix server) is compatible with Office 2007 ?
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Hi Ravi,
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I posted this in the CS3 forum originally. They told me to post here too.
Issue:
When logged in as a local user (no admin rights) Word 2007 will crash the whole computer when you type a key.
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Troubleshooting:
Both products work fine as a local user account, if only one or the other are installed.
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Forgot again! Using XP Pro sp2 and sp3.

CS3 and Office 2007 problem

Issue:
When logged in as a local user (no admin rights) Word 2007 will crash the whole computer when you type a key.
The reason I am posting on Adobe forums is that this only happens when CS3 is installed as well on the same computer.
Troubleshooting:
Both products work fine as a local user account, if only one or the other are installed.
During login, Acrobat Pro will display a MSI/Installer progress bar for about 30secs. After I updated Acrobat to 8.1.3, that stops, but the Word crashing problem doesn't.
When starting Office, setup runs everytime. It shows just a progress bar and goes for about 1min.
On a doc, if I wait about 5min and don't do anything. A MSI install progress bar will run for "MS Office 2007 Pro", this will re-spawn for several mins. until it finally stops. After that, Word IS usable.
No other problems with CS3.
Fully updated both CS3 and Office 2007
This could very well be an Office issue, but it is associated with CS3 also being installed on the same computer.
Any help would be great!

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- Dov

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Pub 6.4 and Office 2007 file extensions.

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I had an issue pop up recently regarding ALUI 6.5.1, Publisher 6.4, and Office 2007 files.
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Any solution to this?
We are on Publisher 6.5 and are getting the same error.
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Hi,
I am trying to install Report Generation Toolkit 1.1.2 on LabVIEW 8.5 on a computer with Vista Business and Microsoft Office 2007.
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Tom SAVU wrote:
Hi,
I am trying to install Report Generation Toolkit 1.1.2 on LabVIEW 8.5 on a computer with Vista Business and Microsoft Office 2007.
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Rolf Kalbermatter
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a division of Test & Measurement Solutions

Performance Problems Bex 7.0 and Office 2007 Workbooks

Hi
we had a performance Problem with Bex 7.0 and Worksbooks in Office 2007.
The Workbooks are created with Office 2003 and runs with good performance but in Office 2007 the performance is inacceptable.
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       open Workbook with Office 2007   --    15 minutes
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For Example:
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SAP Business Explorer Compatibility
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We try to create a new Workbook with Office 2007 and it runs with good performance.
But there are 500 Workbooks we didn`t wont to create all new.
System Information:
BW: 7.0 Netweaver 7.01 BI_CONT 7.05
Client: SAP Gui 7.10 BI Explorer: 902
Thank your for your Help.
Edited by: Carsten Ziemann on Feb 2, 2011 4:36 PM

Hello Carsten,
Try to use Workbook compression:
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- Click on OK Button
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But also, your front end tools are on a very old version.
I would like to recommend you to install the latest patch of SAPGUI 7.20 and Business Explore 7.20.
Front End Version 7.10 will be supported until April 2011.
But, if you want to continue using 7.10, update to latest patch:
http://service.sap.com/swdc
> Support Packages and Patches
> Browse our Download Catalog
> SAP Frontend Components
> SAP GUI FOR WINDOWS
> SAP GUI FOR WINDOWS 7.10 CORE
> Win32
_ > gui710_20-10002995.exe
   | > BI ADDON FOR SAP GUI
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Cheers,
Edward John

Office 2010 and Office 2007 on same machine

I am currently running the following:
Xcelsius Engage 2008, service pack 4
Windows 7, 64 bit
Office 2007 Ultimate, 32 bit
Everything working well
I purchased a version of Office 2010 Home and Student - it has both 32 and 64 bit versions. My plan was to keep Excel 2007 on my machine so that Xcelsius would still work. Then, I loaded the 64 bit version of 2010. It seemed to work for a session, Xcelsius seemed to pull on the Excel 2007. Then I restarted my machine and Xcelsius could not launch excel. It seemed to occur right after I tried to import an xls that had been created in Excel 2010.
My question is: is it possible to successfully run Xcelsius with Office 2010 Home Student 64 bit? Should my strategy of keeping Excel 2007 have worked? Or should I accept 32-bit is the reality for the next few years?
Also, I see that Xcelsius does not support the Home and Student version of Office. Why is that? Isn't excel, powerpoint, word, the same regardless of the version?

Hi,
As soon as you restart your system office version is updated to latest version of office that you have installed(64 bit)
Go through the following link for supported platforms and versions :
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Hope this link can clear all your doubts .
@Sri

Application Virtualization 4.6 (SoftGrid) Acrobat Pro 9.2 and Office 2007

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I can sequence both applications and deploy them to the client. Everything seems to work fine, except the Acrobat plug-in in office. When I start Word or another office application, i can see the tab "Acrobat" and can choose the option to create a PDF of the actual document. If the Office application was started the first time since the logon, the PDF is going to be created as it should... no error. If I'd like to create a second PDF an error occures, saying that Adobe Acrobat can't be used because it's not activated (Its a volume license installation). The same error when I close and start the office application again. When I log off and log in, it works again the first time. Starting Acrobat without Office (independent) everything works and no such error appears. The Problem is that, the virtual application resides active (in use) in the App-V console after closing (maybe thats a normal behavior when two packages are dependent in a dynamic suite composition...).
I think there's a problem with the combination of App-V and the licensing system used by Adobe. Is it possible to install the licensing component seperately from Acrobat (during the sequencing a FlexNet service were identified? I could not find appropriate setup files to do so... Maybe its possible to solve the problem by installing the licensing component localy on the computer and then the virtualized application uses this component to check the license status or whatever is going to be checked...
Thanks for any hint...

The first problem is probably a permissions issue. Run Repair Permissions from the Disk Utility. For the second see this
Announcement: Known Acrobat Issues under Snow Leopard
Hide Details
(1) The Adobe PDF Printer module does not work under OS X.6. Please see http://kb2.adobe.com/cps/509/cpsid_50981.html to find out how to create Adobe Quality PDFs under Snow Leopard.
(2) Opening files from the finder, including files authored by Adobe applications, may not open them in the original authoring application. Omitting a file extension from the file name will increase the likelihood of this happening. See http://kb2.adobe.com/cps/511/cpsid_51110.html for more information.
by MichaelKazlow at Aug 30, 2009 2:10 PM

Install Access 97 and Office 2007 on Windows 7

Hopefully this is a useful discussion for anyone wanting to run Access 97 on Windows 7 especially if the intention is to also load Office 2007
or 2010 in addition to Access 97.
I have successfully installed Access 97 SR-2 starting from the Office 97 Professional CD for SR-1.
The level of Windows 7 (64 bit Professional Version) was as installed on a new Dell machine in July 2010.
I then loaded Office 2007 as the main office system. As mentioned elsewhere the requirement to also load Access 97 is often dictated by the need to maintain
legacy applications which continue to be run very successfully at this level of software under Windows XP or similar.
The full procedure and list of problems overcome is as follows:-
1)
Make a custom installation of Office 97 into an Office97 folder selecting only Access and its associated data utilities.
2)
The error message CTL3D32.DLL not correctly installed – must be installed in the Windows System Directory can be ignored. Should find it is already in the
Windows\System32 directory.
3)
If you now run the SR-2b update (SR2bOF97.EXE) for Office 97 it will fail unless you do the following:-
a.
create two new temporary folders – say folder97 and foldersavefonts
b.
copy the windows fonts relating to tahoma and comic (4 files) from \windows\fonts to foldersavefonts.
c.
extract the files from SR2bOF97.EXE to folder97 using Winzip or similar.
d.
select the four font files relating to Tahoma and comic and right click to then install these fonts in Windows 7.
e.
if you do not do the above the SR-2 install fails because of a version problem with the fonts.
f.
now run SR2bOF97.EXE in the normal way. It should be successful – if not the situation is different to mine and the log will need to be viewed to troubleshoot
the problem
g.
finally go to foldersavefonts and install these fonts back into Windows 7.
4)
It is now recommended to run the Jet3 patch
Jet35sp3.exe which can be downloaded from Microsoft.
5)
At this point you should have a fully working Access 97 system. This procedure should also work for Word, Excel and Powerpoint but not Outlook.
6)
Now install Office 2007/10 as required preferably a custom installation into an Office20xx folder.
7)
If you have installed Access 20xx there will be a conflict between the Access 97 and 20xx installations. Both version work fine (ignore the message to rerun setup)
once loaded but Access 97 will need to be run with Administration permissions (right click the short cut and click administrator) after running Access 20xx. In a similar way Access 20xx will rerun its registration processes after running Access 97. This situation
occurs whenever you move between the versions unless you follow the following steps.
8)
Load Access 20xx to ensure that it is registered.
9)
Use notepad to create an empty file MSACCESS.SRG – suggest in folder97
10)
find the Microsoft supplied MSACCESS.SRG – this is installed in the folder name specified in the custom install of Office 20xx. Rename this file to MSACCESS.SRG.SAV.
11)
Copy in the empty MSACCESS.SRG from folder97 to replace the correct version.
12)
This trick seems to prevent the conflict between Access 97 and Access 20xx. Remember if any reinstall work is needed for Office 20xx to reinstate the Microsoft
supplied version.
13)  There
is a documented problem
http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/4f729cea-aafb-4d4a-b863-705a13de486a relating to a UAC issue but this seems to have been corrected in currently shipped builds of Window 7. If the problem does appear there
is a Microsoft supplied fix for the problem.
http://support.microsoft.com/kb/978591/
14)
Finally, in case anyone needs to make a clean start in new folders. I have also found that the above procedures are still repeatable after standard uninstalls
of both Office 97 and Office 20xx
15) If ISAM problems occur with txt or .xls files it is likely that the .DLLs need to be manually registered. To do this use
the command line and type C:\windows\syswow64\regsvr32.exe c:\windows\syswow64\mstext35.dll. This will register mstext35.dll. Then type:- :\windows\syswow64\regsvr32.exe c:\windows\syswow64\msexcl35.dll. This will register msexcl35.dll
If anyone finds additional problems or information would be pleased to see them posted here.

Hi,
Thanks
for
sharing your effort and
experience in forums,.
Hope your information would help more community members facing the same situation.
Best Regards,
Alex zhao

Acrobat 9 Pro and Office 2007 - Incompatibility??

I have been reading comments on other forums about a compatibility issues between these two softwares. See Amazon product feedback reviews on Acrobat 9 Pro for example.
Is this a issue users here are experiencing?.

Some of what I saw was someone coming to AA9 from AA5. For OFFICE 2007 he had no choice if he wanted the PDF Maker functionality. There is likely an issue, possibly with either AA9 or OFFICE not being updated. Being sure you are up to date is important. Currently AA9 appears to have no updates, only an add-on. However, it may be that OFFICE 2007 has updates, in fact likely. The bottom line is that the complaints did not provide enough information to see if it was an AA9 problem, MS problem, or a user problem. Enough folks seem to have survived the transition successfully, it is a good chance that the latter problem may be the issue in that forum.
The comment on support is not new in concept. That has been a complaint for as long as I can remember with past versions too. I think it was with AA5 that I started coming to the forum, and that was the move that saved me a lot of time and frustration (other than I now spend a lot of time on the forum).
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RoboHelp x5 and Office 2007

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