RoboHelp10 freezes when open or create a project
RoboHelp10 freezes when open or create a project. I have been working around this, but can no longer do that.
I need to rename one topic within a project and cannot do that because of it freezing.
I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.
I'm using RoboHelp HTML on a Windows 7 OS.
Thanks,
Diane
It is local. No source control involved.
I was trying to create a project. RoboHelp also freezes when I use the
"Open" folder on the RoboHelp startup page or File > Open. It does not
freeze if I open a project by clicking on one of the recent projects that I
have used on the startup page.
Thanks for your help.
Diane
On Tue, Oct 14, 2014 at 12:28 PM, Jeff_Coatsworth <[email protected]>
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I just downloaded the trial for Premiere Pro CC (2014), and the program keeps crashing every time I open or create a new project. I can idle at the "Startup Screen" but as soon as I open a project the program closes without warning. I've re-installed all Adobe products I have, re-installed the Microsoft Visual C++ Redistributable 2012 and 2013 to get new MSVCR110.dll files (which seems to be the file causing the crash) but nothing is helping. I've also looked in every thread I've found on this forum and a lot of people seem to be having the same problem, but no one had got any answers for how to solve the problem.
Anyone have a clue on what to do? According to others formatting the hard drives don't seem to solve the problem either.
Here's the crash log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.0.1.21
Application Timestamp: 53c7b17f
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098826e
Exception Code: 40000015
Exception Offset: 00000000000740da
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1053
Additional Information 1: dac8
Additional Information 2: dac844fabf0ae09d193ac750f70263ad
Additional Information 3: 6e8b
Additional Information 4: 6e8b89b059d1639bd5ba176e9f652c56
I'm running a:
Intel i7-3770K, not overclocked
ATI Radeon 7850, not overclocked
16gb RAM
64-bit Windows 7 Professional with Service Pack 1Me too with this one have it randomly when just opening the same project and begining to edit
had it happen about 4 times now.
Latest update
Microsoft Visual C++ Runtime Library
Program C:\Program Fi...
R6025
- pure virtual function call
[ok]
Adobe Premiere Pro CC 2014.1 has stopped working
roblem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.1.0.81
Application Timestamp: 5426694c
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098826e
Exception Code: 40000015
Exception Offset: 00000000000740da
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: a22a
Additional Information 2: a22a26525c716a6a7fdf0a84944bf385
Additional Information 3: 9245
Additional Information 4: 9245cf38809b383bd6a86e3f052c9114
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt -
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Error Message(s): None
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If your iCloud freezes when open system preferences, please do the following
If your iCloud freezes when open system preferences, please do the following.
(What i mean is the following, Settings>iCloud then it will freeze before you entering email, then follow the steps below)
turn off your iPhone.
log out from iCloud, in any device (Mac Book, iPad, iPod, PC, what ever, Remember any device that you may used the account there).
turn on your iPhone, and try now to log in to iCloud. ( you should be OK to log in, and you can type email now before it is hangs)
* if you tried these steps and you can type the email and password and it is still hanging after you click "Sign in" then you need to do the following.
create a new iCloud account from iCloud website with domain iCloud (for example, [email protected] , YOU SHOULD NOT USE OTHER DOMAINS LIKE GMAIL, HOTMAIL OR WHAT EVER TO CREATE THE ACCOUNT).
then go back and use the new iCloud email to log in in your iPhone. ( I hope by that time you will be OK (^_^)).
BEST WISHESFirst follow the instructions in this support article.
If the iPhoto library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the iPhoto application to the latest version.
Otherwise, continue as below.
Back up all data.
In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following item to the Desktop:
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item. -
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OS X 10.8.2
8 GB 1067 MHz DDR3
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My mext post will have the report.
ThanksHere is some of the report:
Date/Time: 2009-04-29 21:32:12 +1000
OS Version: 10.5.6 (Build 9G55)
Architecture: i386
Report Version: 4
Command: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Version: 8.0.2 (8.0.2)
Build Version: 2
Project Name: iPhotoProject
Source Version: 4020000
Parent: launchd [82]
PID: 1006
Event: hang
Time: 5.07s
Steps: 27
Process: iPhoto [1006]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
ADDRESS BINARY
00001000 /Applications/iPhoto.app/Contents/MacOS/iPhoto
00b12000 /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
00c46000 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
00c8f000 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
00c98000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/UpgradeChecker.framework/ Versions/A/UpgradeChecker
00cac000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/MobileMe.framework/Versio ns/A/MobileMe
00da7000 /System/Library/Frameworks/Message.framework/Versions/B/Message
01154000 /Applications/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
01158000 /Applications/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
01191000 /Applications/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
012fb000 /Applications/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
01326000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/ProXTCore.framework/Versi ons/A/ProXTCore
013b1000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
013b5000 /System/Library/PrivateFrameworks/AppleAppSupport.framework/Versions/A/AppleApp Support
013b9000 /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
013f2000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowCore.framework/Versions/A/iLifeSlideshowCore
01426000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
01531000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowRenderer.framework/Versions/A/iLifeSlideshowRenderer
0162c000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowExporter.framework/Versions/A/iLifeSlideshowExporter
01639000 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
063df000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
063ed000 /Applications/iPhoto.app/Contents/PlugIns/FacebookPublisher.publisher/Contents/ MacOS/FacebookPublisher
0640c000 /Applications/iPhoto.app/Contents/PlugIns/FlickrPublisher.publisher/Contents/Ma cOS/FlickrPublisher
06427000 /Applications/iPhoto.app/Contents/PlugIns/MobileMePublisher.publisher/Contents/ MacOS/MobileMePublisher
06469000 /Applications/iPhoto.app/Contents/PlugIns/RSSPublisher.publisher/Contents/MacOS /RSSPublisher
06663000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
16b33000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/BDRuleEngine. framework/Versions/A/BDRuleEngine
16bd7000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
1804c000 /Applications/iPhoto.app/Contents/NetServices/Bundles/BookService.NetService/Co ntents/MacOS/BookService
18061000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/NetServices.f ramework/Versions/A/NetServices
18144000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/BDControl.fra mework/Versions/A/BDControl
18158000 /Applications/iPhoto.app/Contents/NetServices/Bundles/CalendarsService.NetServi ce/Contents/MacOS/CalendarsService
1816c000 /Applications/iPhoto.app/Contents/NetServices/Bundles/CardsService.NetService/C ontents/MacOS/CardsService
18180000 /Applications/iPhoto.app/Contents/NetServices/Bundles/PrintsService.NetService/ Contents/MacOS/PrintsService
18329000 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
1833b000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAppDefPlugin.ilmbplugin/Contents/MacOS/i LMBAppDefPlugin
18380000 /Library/QuickTime/XviD_Codec-r58 (Intel).component/Contents/MacOS/XviD_Codec
184c7000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
184cf000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
18554000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
185d4000 /Library/QuickTime/AviImporter-r7 (Intel).component/Contents/MacOS/AviImporter
18a80000 /Library/QuickTime/Motion.component/Contents/MacOS/Motion
18acc000 /Library/Frameworks/Motion.framework/Versions/A/Motion
18ad4000 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
18bd1000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperturePlugin.ilmbplugin/Contents/MacOS /iLMBAperturePlugin
18bdf000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
18bea000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
18bfe000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFolderPlugin.ilmbplugin/Contents/MacOS/i LMBFolderPlugin
1904e000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
19068000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
19078000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiTunesPlugin.ilmbplugin/Contents/MacOS/i LMBiTunesPlugin
19088000 /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
19162000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBMoviesFolderPlugin.ilmbplugin/Contents/M acOS/iLMBMoviesFolderPlugin
1916a000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotoBoothPlugin.ilmbplugin/Contents/Mac OS/iLMBPhotoBoothPlugin
ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib -
Edge Animate is freeze. when open the html that contain the -webkit-animation.
Edge Animate is freeze. when open the html that contain the -webkit-animation.
This is Win8 64bit(iMac bootcamp).
process.
1.open the HTML like bellow.
<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title>anim test</title>
<style>
#box{
width: 300px; height: 300px;border: solid 1px black;
-webkit-animation: anim 2s infinite;
@-webkit-keyframes anim {
0% { -webkit-transform: rotateY(0deg); }
100% { -webkit-transform: rotateY(360deg); }
</style>
</head>
<body>
<div id="box">
box
</div>
</body>
</html>
sample is here:http://ciruelo.jp/js/edge/anim.html
2.Edge Animate is freeze. can show animation on the stage, but can't select any menu.
It's necessary to kill the process of Animate.
Thanks.
Ume.Thx, robberman.
This is a simple "crash report".
so, now, I'm not in trouble for this problem.
only reported a case to freeze.
If I wanto to use "-webkit-animation" prop on my Edge Animate, I will create a class & add Class by jQuery stuff .
Best regards.
Ume. -
I updated to Safari 6.1 and now it freezes when opened
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The only available crash report is almost a month old and therefore is of no help.
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Please wait message when opening form created by Adobe LiveCycle Designer ES 9.0
Problem
Please wait message when opening form created by Adobe LiveCycle Designer ES 9.0
Full message
Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/acrobat/readstep2.html. For more assistance with Adobe Reader visit http://www.adobe.com/support/products/ acrreader.html. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S
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Updated Windows RT 8 to 8.1
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Additional Information
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Hi Susan,
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When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
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