Robohook.wll and Word 2007

Is RoboHook.wll necessary for Word 2007? Is RoboHook.wll necessary for RoboHelp 8 HTML or is it a leftover from earlier versions of RoboHelp?
I am using RoboHelp 8 HTML to generate WebHelp.
My Word 2007 documents (totally unrelated to my RoboHelp projects) have a global template called RoboHook.wll. My Word documents change the style formatting of my co-worker's documents when I open them.  My employees do not have and do not need RoboHelp.
If I were to remove RoboHook.wll, will it cause issues with RoboHelp 8 HTML?
Thanks in advance for your assistance.
Mark

Peter,
Thank you for your reply.
We are updating everyone to Word 2007. We have narrowed it down to my environment.
I still wonder if RoboHook.wll is necessary for RoboHelp8 HTML. Any ideas?
Thanks again.
I'll check back on Monday!
Mark

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