RoboHTM.exe - Application Error message

In one of my RH5 projects, I'm getting the RoboHTML.exe
Application Error message "Instructions at ...referenced memory at
... . The memory cannot be read. Seems to happen when I try to
create a new template or when I try to change the template assigned
to a specific topic.
Each time the project crashed, I tried to recreate the same
template but it was already there. So I tried importing it but that
didn't work.
Although I'm using FlashHelp, which reports the hhp file as
"unused." I tried Peter Grainge's suggestion regarding deleting xpj
and cpd files and then using the hhp file to recreate my project
files. This was fine except all of the templates that I had created
vanished from the template folder. Because they were missing from
the Templates folder, I was again confused as to what I should do
as far as deleting or importing the templates to ensure that my
version info displayed in the topic footers..
I want to convert this project to Rh6 but am hesitant to do
so until I've debugged the problem with this intermittent
error.

This has been covered in the forums before, but instead of searching, try this:
Search for the file "cmsnxeye.exe" yields three locations:
1) C:\Program Files\TARGUS\ACP50\Driver\CMdrv
2) C:\windows\system
3) C:\windows\prefetch\cmsnxeye.exeXXXXX.pf
Delete the files in BOTH 2) and 3) and reboot. Let the board know how you do.
T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

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