RoboSource Control

Does anyone know if you can load RoboSource Control 3 onto an
Oracle DB versus A SQL DB?

There is a
technote
about RoboSource Control 4 dated February 2007. It indicates
the following.
quote:
RoboSource Control only supports Microsoft. SQL. There are no
immediate plans to implement support for other database servers,
such as Oracle, DB2, Sybase, Infomix, or FileMaker.
Even though the statement is about RoboSource Control 4, I
imagine that the statement applies to earlier versions, as well.
You can request support for other DB platforms in future
releases of RoboSource Control by using
Adobe's
Wish Form.

Similar Messages

Unable to add a Project File in RoboSource Control

Hi this is Savana Chandra Shekhar,
I am working on RoboHelp 9 with RoboSource Control 3.
Scanario 1: There are two users who want to work on the same project file from different location using RoboHelp and using version control 3. we have a server located in US and i myself located in India. Now, when i am trying to add or load the Project file in Robosource, i am unable to load or add the project file as the file size is around 160 MB.
Scanario 2: When i am using "add to version control" option after setting up the connection (By Proving : Connection Name, Server, Port No., Port Type), i am getting the as displayed below. Please refer the Image attached.
I will be greatful to you if you can please provide some firm solution regarding this issue.
Thanks
Savana Chandra Shekhar
Database: MARSHelpSource
to database,

I can. This is a bug you are seeing we will have fixed in a future release. You are working in a "Local" form (not an online form) and that "Add submit button" should not be shown at all, that is only for an online form. If you move your form online when signed in, then it would have a Submit button automatically in Web View and in Page View would be able to be turned on and off.
Thanks,
Josh

RoboSource Control Server 3.1 on Windows Server 2008 64-bit?

I was wondering if anyone has had any success running the RoboSource Control (Server) on Windows Server 2008 R2 64-bit. I experienced two dialog boxes near the end of the install.
Item has already been added. Key in dictionary: '_reserved_lastInstallerAttempted'
Key being added: '_reserved_lastInstallerAttempted'
and
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869.
Then, it backs out all the changes it has made, and exits the installer. At least it fails gracefully ...
The reason why I ask this is mostly due to the fact that Windows Server 2008 R2 is ONLY issued in 64-bit editions. There will be no more 32-bit editions.

Although this post is three years old, I am getting the same problem now (June 2012) trying to install either the Client or Server components on a Windows 7 64-bit system. If anyone out there knows of a solution to this, I'd appreciate a reply.

Checking in a Compiled Help File to RoboSource Control

We're getting ready to upgrade from RoboHelp X3 to X5 and
begin using RoboSource Control. I have X5 and RSC installed on a
test machine and noticed that RoboHelp HTML doesn't appear to
automatically check in a newly compiled .chm file when I close that
particular help project. This leads me to believe that the only way
to check in a newly compiled .chm file is to do so manually from
within the RoboSource Control explorer program. Could someone
please confirm this or, if I'm mistaken, describe how to configure
RoboSource Control/RoboHelp HTML to automatically check in the .chm
file?
Thanks!

RoboSource Control manages all files which are part of a
RH-project. The compiled CHM is not consiodered part of the
project. Considering that the source control system allows for
rollbacks and would have to maintain (nearly) all your compiled
files to do so, this method makes sense.
Greetings
---Dirk Bock

Errors when try to start RoboSource Control 3.1

I was just issued a new desktop PC (Windows 7 SP1, 64 bit) at work. I have had to reload all of my software including AdobeTCS 3.5.
After installing TCS 3.5, Adobe RoboSource Control 3.1 is a separate folder under the main Adobe folder (Program FIles (x86) > Adobe > Adobe RoboSource Control 3.1). So it should be "installed."
I have also downloaded the RoboSource 64 bit fix and copied it into the Adobe RoboSource Control 3.1 folder (renaming the original version of the file).
Note that RoboSource Control Server is installed on a separate server machine.
When I click RSO3Explore.exe to start the app, I first get a message that the Publisher cannot be verified (I select Run), and then I get the message that "RSO3 Explorer Component has stopped Working" and then "RSO3 Middle Tier Server Component has stopped Working". I am forced to close the program.
In Task Manager > Processes, I have 2 instances of "RSO3MiddleTierService.exe *32" running.
In Task Manager > Services, I have no instance of "RSO3MiddleTierService.exe *32" running.
When I run services.msc, I see no instance of any RoboHelp service running.
I don't know what's wrong..... has anyone else using RoboSource Control seen this problem?
Thanks!

Problem resolved by reinstall.

Unable to manually add topics to TOC in RoboHelp 11 when working with RoboSource Control 3.1

Hello,
I am working on RoboHelp11 and using RoboSource Control 3.1. I am facing an issue while making an attempt to manually add new topics to the TOC (drag and drop), the error alert ' 'xxxxxx.hhc cannot be multiply Checked out' and further the alert 'The files in the list below could not be checked out from Version Control. Exclusive access to these files is required to execute the selected action.' appears. Note that the said project file is checked out only by me and no else in the team has checked it out from source control..
Can someone provide guidance on how to resolve this issue.

I am having this same problem.
Updated itunes to 7.0 on my pC
Updated 30GB Video ipod's firmware...
Cound no longer manually sync files to ipod...
Files start uploading..
Then 1/2 way through the procedure, itunes says something Like "Updating ipod please wait"
and a few seconds later just stops with the upload.
I cant find the uploaded files on the ipod.
I tried updating itunes to 7.01 - no luck
I tried restoring my ipod - no luck
I tried resetting my ipod - no luck
I tried manually syncing my ipod on a computer with an older version of itunes and everything
works okay!!!
So the problem is with itunes 7.0 on the PC
Please fix this ASAP !!!
-gs-

Which should we use: TFS or RoboSource Control?

We have two authors working on one project. Our dev team uses TFS. I don't have a preference for which source control solution we use, I just want it to be easy to work on our topics. From the search I've done, it looks like both are accessed from within RoboHelp, but I'm not 100% on that.
Why should I pick one solution over the other?

Hi,
You can use both Source Control systems. If your developers are already using TFS, it might be easier to use that too. For RoboSource control you need to create a new database on a server and connect to that. Why bother if you already have TFS ready to use? Personally, I use TFS because the developers wanted me to use the same source control system as them. Before that I used VSS, but either worked for me. I suspect it will be the same for most other source control systems.
For more info on using RoboSource control, see: http://www.adobe.com/devnet-archive/robohelp/articles/robosource.html
For more info on using TFS, see: http://www.adobe.com/devnet/robohelp/articles/robohelp-tfs-integration.html
Greet,
Willam

Upgrading robosource control from 3.0 to 3.1

Hi,
Our doc. group will be upgrading robosource control from 3.0
to 3.1. I can't find much documentation on this. I know that there
are both clent and server upgrades for 3.1. Other than running both
the client and server upgrades, is there anything else that we
should be aware of or may need to do to complete the upgrade (and
successfully connnect to our exisitng database)??
We've already sucessfully upgraded from RH 6 to RH 7.
Any info. you can provide is appreciated.
thanks,
Brad

There must be loads of people who still use Precision 670s and I fail to understand why Microsoft would block using 8.1 for this model (or its processor).
Perhaps not. I had my last Precision 470 (same Dell design era) die late last year (it was running Vista x64 nicely at the time). I tried to resurrect it but when I opened it up I found the plastic parts just were falling apart. I finally
determined the problem to be on the motherboard somewhere and, given the power of modern systems, I just kicked it to the curb and integrated all the duties it was performing into the other systems we have. The processors in the Precision 470/670
line are getting near 10 years old. That's an eternity in modern computing terms.
As far as failing to understand... At some point every software author must make a decision whether to continue to build their systems to run on old hardware, or use instructions that only newer hardware supports in order to take advantage of
the additional power and capability it provides.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

Does Adobe RoboSource Control provide a facility of access restriction on the WebHelp output?

I need to publish a WebHelp document that can be accessed only by a specific group of people.
In order to ensure that only the specificied group of people access the document, can it be restricted by aligning it with individual user ID/pwd? Is there any facility provided by RoboHelp/RoboSource Control to restrict access through individual User ID / password?
- If yes, how can it be implemented?
- If not, is there any other alternative?
Some direction would be really helpful. Thank you!

RoboSourceControl is just a source control application. It certainly does not have the sort of functionality you require. Neither would any source control application. You have some options though.
Publish your WebHelp to location that can be secured to a specific group of people. Your IT people can help here.
Purchase a RoboHelp Server licence and output WebHelp Pro rather than WebHelp. RoboHelp Server allows you to restrict access to users with a userid / password.
If PDF is an option, output to that and secure the PDF file to those with the supplied password.

Help Needed Robosource Control Database Error

Is anyone familiar with the Robosource Control Explorer
database error $$$$$$$$0? We just recently started to get this
error when checking in files in Roboinfo. We are running on Windows
Server 2003. Any information or suggestions would be appreciated.
Thanks!

Is anyone familiar with the Robosource Control Explorer
database error $$$$$$$$0? We just recently started to get this
error when checking in files in Roboinfo. We are running on Windows
Server 2003. Any information or suggestions would be appreciated.
Thanks!

RoboHelp / RoboSource Control issue

We are authoring a large manual using Adobe RoboHelp 7 HTML
and RoboSource Control.
Occasionally, we are confronted with a situation that project
files are NOT checked in properly.
Example:
Day 1: Updating the manual. All files are checked in. No
error or other messages.
Day 2: When opening the project, some files are flagged as
being checked out.
When trying to check in these files in RoboHelp 7 HTML,
RoboHelp responds that those files are NOT checked out, so
apparently something is corrupt.
When we turn to RoboSource Control, we can undo the checkout,
but this is a very tedious job, since it can only be done on
individual files. The only other alternative is to start out with a
new database, but this also means that we're removing all our
version info.
We are unable to recreate this situation, but we have this
feeling that it occurs when files have been checked out for a
longer period of time.
Is there a known issue concerning the above?

Hi hermie1, and welcome to the board! Sometimes when you do a
checkin all, RoboSource Control will stumble over one of the files
and silently terminate the checkin process. For this reason, it's a
good idea to do a Checkin All prior to closing the project. Then
take a look to make sure that nothing remains checked out. Also, be
sure to click the Refresh Status icon in the toolbar. I have found
myself trying to check in files that were already checked in, just
because my list wasn't up to date!
That is the simple situation, easily remedied. Your situation
may be more complex. If something is corrupt, the usual culprit is
the cpd file. You might try rebuilding it. (Back up your project
first.)
For future reference, this topic would be better placed in
the RoboSource Control forum, so as to assist anyone searching for
related information.
G

Is RoboSource Control compatible with Windows 8?

Is anyone using RoboSource Control with Windows 8.1? I've heard rumours that it isn't compatible.
Thanks
Jonathan

Hi Jop, I use a Windows 8.1 machine with Robosource and it works okay. I had an issues because I'm on a 64-bit machine but I was able to fix it by installing this patch: Can't check in files | RoboSource Control | 64-bit machines

Reporting in RoboSource Control

I am working with RH7. My company currently does not use
RoboSource control. I would like to have it as there are three
writers in our department working on the same materials. While we
are able to communicate to each other about when we are working on
a project, I think having RSC would eliminate the risk of us
writing over each others' work.
But to the meat of my question: Does RSC have the ability to
run reports on the creation and last edit dates of topics within
different projects?
As we create more and more materials for different
departments at our company, we are looking for an easy way to
report on topics that haven't been worked on in a while to schedule
a review.
Having this reporting capability may be additional ammunition
in our quest for RSC. Thanks all. Hope my question is in the right
place.
Trustwriter

Hi Trustwriter -
I hadn't tried to use the RSC reporting function in a long
time, so I took a quick look. It appears that you can specify a
date range and find files that changed during that time. That's not
the same thing, though. I didn't see much in the way of bells and
whistles. You might want to set up a test database and take a look
at it yourself.
G

RoboHelp hangs at startup and using robosource control

Hi everybody,
I am relatively new to this forum. I have been using RH X5.02
now for a few months.
|'m quite pleased with it until now and find all postings
here very useful.
So I was content until last monday when I returned from a
holiday of 10 days.
Normally I start RH by clicking a link to RoboHTML.exe from
my desktop.
Instead of asking me which of my projects to open I got
ZILCH.
RH just hangs, the only way to stop is to use task manager to
end the process.
The same happens when I want to add a project to version
control.
the icons of my 'Most recently used file list' (Tools -
Options - General) contain a big red question mark.
I can't remember seeing that before.
Based on previous postings I unchecked 'Save without prompt'.
This didn't change anything.
I did experiment installing PushOK CVS SCC NT interface (v
2.1.1.2) to be able to use the Turtoise CVS version control system
which seemed to work OK.
I didn't decide to use the PushOK and Turtoise system yet,
but kept on using RoboSource control. I didn't uninstall the PushOK
interface as I wanted to do an extra test on our central Turtoise
CVS system later.
I had to renew the trial license for PushOK's software when I
came back. This came up when I started RoboHTML the first time
after my holiday.
As I suspected that this extra interface could have something
to do with my problems I uninstalled and reinstalled all software,
without reinstalling the PushOK software. I did take the projects
out of version control before I uninstalled everything.
I expected to have no problems after all this, but to my
surprise it didn't change anything.
I suspect it has to be something in the registry and/or the
project files themselves.
I am working on several RH HTML-projects at the 'same time',
switching from one into another. All projects are (or were) in
RoboSource control.
I'm working on a Dell laptop using Windows XP Professional
which is automatically updated to latest versions. Yes, all files
are installed locally on the laptop, including the files in
RoboSource Control.
We use NOD 32 virus scanning software.
Can anybody shine some light on this
situation?
tks, Paul

Hi Peter,
I'm sorry, I left out an important piece of info: when I
start RH from the file manager by clicking a RH project it will
start.
I also made a shortcut in whit a project-file to open: no
problem starting.
So I can work and I can open a new project with no problems.
Problem starts as soon as I try to add the project to Version
Control.
I checked all processes and services on my computer. Made
sure all PushOK and CVS software was not installed.
RoboSourceControl was not able to see alternative SCC drivers
to use anymore.
The problems stay.
I can work, if I avoid version control. So I uninstalled
RoboSourceControl too.
Menu's in RH are adjusted and of course I don't have the
hangup problem either
I still can't just start the RH exec without specifying a
starting project. It will just freeze.
If you or anybody else have other suggestions I would be
really gratefull, because I want to use the version control.
tks

Qs About SQL Server and RoboSource Control

Hi. I have two questions:
(1) Will the SQL Server Compact edition work as the db used
for RoboSource Control? I know that it has a limit of 4 GB.
(2) Do I have to install a copy of RoboHelp (and, thus, of
the RoboSource Server Configuration Utility) onto the network
server where my SQL database is located, or can I configure the SQL
database remotely from one of the client machines?
Thanks!

Hi. Yes, you are correct that the "RSC Server" is really just
a SQL db that you have modified using the RSC Database
Configuration tool.
We are working on a client project from several
locations--some people are at the client site sometimes, some
people are at home sometimes, and some people are at our company
site sometimes. The client software that we are documenting
requires us to be connected to the client VPN if we are not at the
client site. However, we would like to store the RH files on our
company server, which can be VPN'd into from either our client site
or from home.
Apparently the VPNs will pass the IP/HTTP protocols that
SQL/RSC uses. What we'd have to do is log into the company VPN (if
necessary) at the beg of the day, use the "offline" feature of RSC
to check out the documents, and then log off the company VPN and
onto the client VPN to access the software we are documenting. Then
reverse the process at the end of the day or whenever.
However, our company doesn't want to install SQL on our
storage machine which is just a file server. And we don't want to
store it on the client site, either. (We're just documentation and
training, after all, not real software developers.)
One alternative to using RSC is to use merged projects, since
each tech writer will only be working on one section of the
documentation at a time. However, I'm concerned about context
sensitivity and merged projects. I found a good discussion where
one of the Peters (the two gurus on here who are named Peter) gave
an extensive description of how to do CS with merged projects.
However, someone reported that they couldn't get it to work using
RH7.
As a relatively novice (though technically inclined) user, I
would like to avoid the issues with merged projects and CS.
Therefore, I think what I'm going to do is store the RSC server on
my local machine and check out the documents for tech writers
myself, then check them back in when the writer is done.
I'm testing today and I will report back on my results.
Thanks for your responsiveness and let me know if you have
any opinions on this!
HKB

Creating TOC and RoboSource Control

We are two users working on the same project in RoboHelp and
using RoboSource Control. We are having problems working on the TOC
- can we both be working on it or should only one person work on
it. It's creating errors every time the project is checked in and
out - books disappear from the TOC and duplicate files are
created.

Hi Leapy,
Only one person should work on the TOC (.HHC) at a time. RH
Source control should stop you both having the TOC checked out at
the same time?
Or are you having problems checking the TOC in and out and
updating it at different times? If so, what errors are being
displayed.
Kind Regards
Craig

RoboSource Control

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