Rochester/Roadrunner Issues with SMTP Server

Hello. New to Rochester and Roadrunner. I let Mac Mail setup the account but it couldn't resolve the SMTP server on Roadrunner. I can receive but not send. I've played with all of the port and SSL settings and still nothing. It shows my account as "offline". My Comcast account is still on there and a few emails went through, but using the Comcast server for some reason.
I know my password is correct as I've double checked it. I've also pinged the smtp-server.rochester.rr.com. Still won't go.
Any thoughts?

I'm having the same issue with the outgoing mailserver in Rochester. I didn't understand your resolution. Would you please explain further?
Thanks!

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    Code Type:       X86-64 (Native)
    Parent Process:  sh [1060]
    User ID:         0
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    14  diskutil                                0x00000001012441cd 0x101236000 + 57805
    15  libdyld.dylib                           0x00007fff86bf87e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff86519d16 kevent + 10
    1   libdispatch.dylib                       0x00007fff8a0dddea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff8a0dd9ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff865196d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a31bf1c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff8a31bce3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff8a306191 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff865196d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a31bf1c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff8a31bce3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff8a306191 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff865196d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a31bf1c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff8a31bce3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff8a306191 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff5e9c9ad8  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff5e9c9b00  rsp: 0x00007fff5e9c9ad8
       r8: 0x00007fff764be278   r9: 0x00007fff5e9c9ae0  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x00007fff5e9c9c60  r13: 0x0000000000000001  r14: 0x00007fff764bf180  r15: 0x00007fff5e9c9b40
      rip: 0x00007fff86519212  rfl: 0x0000000000000206  cr2: 0x00007fff764b7ff0
    Logical CPU: 0
    Binary Images:
           0x101236000 -        0x10126efff  diskutil (680) <47174BB8-7EAC-39F7-96F7-99FE93C9CAF3> /usr/sbin/diskutil
        0x7fff60e36000 -     0x7fff60e6a93f  dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
        0x7fff85d6f000 -     0x7fff85d6ffff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
        0x7fff85dc0000 -     0x7fff85de5ff7  libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
        0x7fff85de6000 -     0x7fff85e4eff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
        0x7fff85e4f000 -     0x7fff85ef5ff7  com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff85f54000 -     0x7fff85f62ff7  libkxld.dylib (2050.48.12) <B8F7ED1F-CF84-3777-9183-0A1C513DF81F> /usr/lib/system/libkxld.dylib
        0x7fff861de000 -     0x7fff86353ff7  com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
        0x7fff86354000 -     0x7fff863d5fff  com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff86468000 -     0x7fff86470ff7  libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff86499000 -     0x7fff86506ff7  com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff86507000 -     0x7fff86522ff7  libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
        0x7fff865b1000 -     0x7fff865b2ff7  libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
        0x7fff86764000 -     0x7fff86769fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
        0x7fff86784000 -     0x7fff86785fff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff86bf6000 -     0x7fff86bf9ff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
        0x7fff8715b000 -     0x7fff8715bfff  com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff871a8000 -     0x7fff87235ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff87236000 -     0x7fff87243fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
        0x7fff872d9000 -     0x7fff87373fff  libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff87455000 -     0x7fff87455fff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff87874000 -     0x7fff87947ff7  com.apple.DiscRecording (7.0 - 7000.2.4) <6DCA9535-E276-3D77-BEB3-296B537AA6BB> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
        0x7fff879ab000 -     0x7fff879aefff  libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
        0x7fff87da3000 -     0x7fff87da5ff7  com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
        0x7fff880b1000 -     0x7fff880e9fff  libncurses.5.4.dylib (37.3) <68D5B5F5-8252-3F1E-AFF1-C6AFE145DBC1> /usr/lib/libncurses.5.4.dylib
        0x7fff881ed000 -     0x7fff881faff7  com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff88571000 -     0x7fff8859fff7  libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
        0x7fff887e7000 -     0x7fff887e8ff7  libSystem.B.dylib (169.3) <5ED23C27-47AF-3C93-984A-172751CF745A> /usr/lib/libSystem.B.dylib
        0x7fff887e9000 -     0x7fff8883aff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff8883b000 -     0x7fff88b52ff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff88b53000 -     0x7fff88b54ff7  libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff88be0000 -     0x7fff88bf3ff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff88dd0000 -     0x7fff88dd1fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
        0x7fff892df000 -     0x7fff892e5fff  libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
        0x7fff892e6000 -     0x7fff89335ff7  libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
        0x7fff89336000 -     0x7fff89536fff  libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
        0x7fff89537000 -     0x7fff89537fff  libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff89538000 -     0x7fff89581ff7  com.apple.DiskManagement (5.3.1 - 680) <5438A1FF-B92C-3D28-A8E4-FB41F03144C2> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
        0x7fff89589000 -     0x7fff895abff7  libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
        0x7fff895b6000 -     0x7fff895cdfff  com.apple.CFOpenDirectory (10.8 - 151.10) <F7AD9844-559A-366E-8192-BB4FCF9EE7A3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff895ce000 -     0x7fff895d9fff  libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
        0x7fff8960f000 -     0x7fff89614fff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
        0x7fff899f3000 -     0x7fff89a3fff7  libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
        0x7fff89b9a000 -     0x7fff89b9cff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
        0x7fff89bd8000 -     0x7fff89c09ff7  com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff8a01f000 -     0x7fff8a0afff7  libCoreStorage.dylib (296.18.2) <2FFB6BCA-3033-3AC1-BCE4-ED102DCBECD5> /usr/lib/libCoreStorage.dylib
        0x7fff8a0d9000 -     0x7fff8a0eeff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
        0x7fff8a0ef000 -     0x7fff8a11afff  libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
        0x7fff8a2e9000 -     0x7fff8a2f3fff  libcsfde.dylib (296.18.2) <08092C5B-2171-3C1D-A98F-CF499A315DDC> /usr/lib/libcsfde.dylib
        0x7fff8a305000 -     0x7fff8a3d1ff7  libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
        0x7fff8a5c9000 -     0x7fff8a628fff  com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8a679000 -     0x7fff8a776fff  libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
        0x7fff8a8e3000 -     0x7fff8a9e0ff7  libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
        0x7fff8afa9000 -     0x7fff8afdffff  libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
        0x7fff8afe6000 -     0x7fff8afeefff  liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
        0x7fff8b2b7000 -     0x7fff8b368fff  com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff8b3bc000 -     0x7fff8b3c0ff7  com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
        0x7fff8c051000 -     0x7fff8c0b9fff  libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff8c15b000 -     0x7fff8c17cff7  libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
        0x7fff8c1bc000 -     0x7fff8c1c2ff7  libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
        0x7fff8c58d000 -     0x7fff8c984fff  libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff8c985000 -     0x7fff8c993ff7  libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
        0x7fff8c994000 -     0x7fff8c99bfff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
        0x7fff8c99c000 -     0x7fff8c9aafff  libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8ccbc000 -     0x7fff8cf8dff7  com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8d22a000 -     0x7fff8d589fff  com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8d939000 -     0x7fff8d950fff  com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff8d951000 -     0x7fff8d952fff  liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
        0x7fff8d953000 -     0x7fff8d95afff  com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff8d968000 -     0x7fff8d9d1fff  libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
        0x7fff8dbde000 -     0x7fff8dc4cff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8e11b000 -     0x7fff8e11dfff  libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
        0x7fff9012f000 -     0x7fff9024792f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
        0x7fff91567000 -     0x7fff91568ff7  libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
        0x7fff91952000 -     0x7fff919b5fff  com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff91a98000 -     0x7fff91c82ff7  com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff91c83000 -     0x7fff91e09fff  libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff91e13000 -     0x7fff91e25ff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
        0x7fff91e76000 -     0x7fff91e7cfff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff91f14000 -     0x7fff91f54ff7  com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff92028000 -     0x7fff92037ff7  libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
        0x7fff921bd000 -     0x7fff921c1fff  libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
        0x7fff921c2000 -     0x7fff92314fff  com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 240
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=89.5M resident=64.1M(72%) swapped_out_or_unallocated=25.4M(28%)
    Writable regions: Total=82.6M written=784K(1%) resident=1340K(2%) swapped_out=0K(0%) unallocated=81.3M(98%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             72.3M
    MALLOC guard page                    32K
    STACK GUARD                        56.0M
    Stack                              10.0M
    VM_ALLOCATE                           8K
    __DATA                             3472K
    __LINKEDIT                         52.1M
    __TEXT                             37.4M
    __UNICODE                           544K
    mapped file                        18.1M
    shared memory                        12K
    ===========                      =======
    TOTAL                             250.0M

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    Hi,
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    I would agree turning off de-duplication is not a desirable solution, however other possibilities to consider are installing the standard Samba software on a Mac and using that instead of Apple's SMBx software. This is done by using the SMBup installer See http://eduo.info/2013/07/13/smbup-faq it does not officially list Mavericks but I did see at least one report that it still worked. A second possibility is to install ExtremeZ-IP which installs an AFP server on to your Windows Server and also gives the bonus of supporting Spotlight searches.
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    Fabio.

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