Rogers Canada ISP is the cause of iTunes download problems

Hi Everyone,
Over the past month Rogers (ISP) in Canada has put some software on their networks that prevents activity for BitTorrents, P2P, IRC, and also along with that is a rule that if you are trying to download a large media file from more then 1 server it will be dropped. When you download a Podcast from iTunes it downloads that file from multiple servers in the background (I confirmed this by watching my cable modem logs). As soon as it tries to use more than 2 different servers for the download, it just stops. That's the reason why Podcast downloads stop at random places - it's the point where a 2nd server is involved in the download. The same issue causes timeouts and cut-offs in the iTunes music store.
Here is the problem - when anyone calls Rogers about the problem they say it is either a router, firewall or Apple problem and they shrug you off.
Hundreds or thousands of people in Canada can no longer get Podcasts or purchase music from the iTunes Music store. This is BAD. Please, Apple, contact Rogers and sort it out. So many people have called Rogers with no luck.
It took a while to find out the problem and a lot of people have no idea what is going on. It isn't related to iTunes 6 - it just happened that Rogers made this change at about the same time as the iTunes 6 release.
[email protected]

Thanks Jerry,
I have been trying every conceivable setting, changing routers, reinstalling software with no success. I needed to confirm that it was not my home setup as I had coincidently changed my setup shortly before I started having the problems. I was beginning to suspect either Apple or Rogers but didn't know where to look next. I even tried other streaming music services and they work fine, so I figured Apple must have changed something in one of their recent iTunes updates.
Reading your explanation about Rogers seems more logical however. I recently asked them about Firefox support for some of their Radio streaming services and they replied "no, only Internet Explorer is supported at Rogers". They are a Microsoft-partnered company so it only figures they would not help non-Microsoft users.
On a technical side, Rogers may have a valid reason for not allowing multiple server downloads as this is a popular method of piracy. However, when they interfere with commercial-based customers they need to cooperate and support their customer base.
Just in case someone asks (seeing most of the posts here are Mac users), I am using a Dell PC with Windows XP and all the latest security updates.
Brent
Dell Windows XP

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Hi Everyone,
Over the past month Rogers (ISP) in Canada has put some software on their networks that prevents activity for BitTorrents, P2P, IRC, and also along with that is a rule that if you are trying to download a large media file from more then 1 server it will be dropped. When you download a Podcast from iTunes it downloads that file from multiple servers in the background (I confirmed this by watching my cable modem logs). As soon as it tries to use more than 2 different servers for the download, it just stops. That's the reason why Podcast downloads stop at random places - it's the point where a 2nd server is involved in the download. The same issue causes timeouts and cut-offs in the iTunes music store.
Here is the problem - when anyone calls Rogers about the problem they say it is either a router, firewall or Apple problem and they shrug you off.
Hundreds or thousands of people in Canada can no longer get Podcasts or purchase music from the iTunes Music store. This is BAD. Please, Apple, contact Rogers and sort it out. So many people have called Rogers with no luck.
It took a while to find out the problem and a lot of people have no idea what is going on. It isn't related to iTunes 6 - it just happened that Rogers made this change at about the same time as the iTunes 6 release.
[email protected]

I'm also experiencing the same problems using Rogers High-speed here in west Toronto.
If Mr. Brace's assertion is correct then it's absolutely unacceptable for Rogers to just arbitrarily modify their clients' networking mechanism simply because they're trying to manage "BitTorrents, P2P, IRC" etc.
Are we Rogers clients not all subject to enforced bandwidth quotas? Beyond the quota what right does Rogers have to deny my internet usage should that extend to "large media files from more than 1 server"?
Considering the ever-increasing spotlight on the iPod and all things Apple, I'd have to hope that Rogers aren't totally asleep at the helm and realize that they need to address the situation (or disprove it!) before current subscribers vote with their wallets and take their business elsewhere.
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Techmadness
Re: My Ipad 2 is stuck in recovery mode after the update 6.1
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before storming into the Apple store i'm trying a couple of manual firmware restores..
I should have an answer shortly but the idea is this:
goto http://osxdaily.com/2010/11/02/download-ipad-firmware-ipsw/
and download the firmware for your ipad model. if (like the rest of us) you do not know which ipad 2 you have, then download the first IOS 6.1 ipad2 file following these steps and if you receive a message saying "not for this model, or not compatible" then try the next file.
small warning, this is a total factory restore so the downloads are around 700mb each.
1. open itunes, ipad disconnected.
2. connect ipad
3. warning restore message appears
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5. this should start the manual restore, if it fails, download the next file and repeat.
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Certain I have an ISP iTunes download problem - anyone else experienced?

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First part of your question:
Error Message
%CFT_API-3-CFT_ERRMSG_NO_MEMORY: [chars] [chars] [dec]
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link:
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Rogers Canada ISP is the cause of iTunes download problems

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