RoI Purchased Adobe Acrobat Pro in 2011, I do not know my serial number.
I probably purchased it with my old gmail address menzies.betty @gmail.com
I contact Adobe and I'm told I do not have an order history!!
I updated it in January to the latest update, order 55997944 Adobe X Pro 10.1.3
Is this not proof that I have the product on my old computer?
I am now using a new computer with Widows 8 and cannot download it without a serial number.
Please help me
if you purchased from adobe or registered with adobe and can use the same adobe id used to purchase/register, you may be able to retrieve your serial number here, https://www.adobe.com/account.html
if you currently have acrobat pro installed on a pc, you can retrieve your serial number using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
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Hi Kerk,
Please refer the KB Docs : http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
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Is the license key stored in one of the installation files; I need to move the version to a new PC.
Hello,
Please check this article- http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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Hi williamc48321229,
You must have received redemption code via email from the reseller.
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For more details on this, please refer:
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Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
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I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?
Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
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Richard Gabai
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I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?
Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.
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I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.
Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
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Rahul Tyagi -
ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave
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