RoI Purchased Adobe Acrobat Pro in 2011, I do not know my serial number.

I probably purchased it with my old gmail address menzies.betty @gmail.com
I contact Adobe and I'm told I do not have an order history!!
I updated it in January to the latest update, order 55997944 Adobe X Pro 10.1.3
Is this not proof that I have the product on my old computer?
I am now using a new computer with Widows 8 and cannot download it without a serial number.
Please help me

if you purchased from adobe or registered with adobe and can use the same adobe id used to purchase/register, you may be able to retrieve your serial number here, https://www.adobe.com/account.html
if you currently have acrobat pro installed on a pc, you can retrieve your serial number using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

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