Role creation in netweaver solution manager

Hi All:
       Can someone tell me how to create/maintain roles in Netweaver Solution manager.
       Thanks,
       J D

Hi,
First understand and decide what each consultant is going to do in the system. Like Technical Consultant will take care of Installation, Setting Up Landscape, Setting up TMS etc.
Project Manager will create projects, Handle roadmaps etc.
Segregating this way will help you defining the Roles in the system. I would also suggest you to have authorization Matrix in a Spreadsheet.
The authorization can also be categorized based on Operational processing.
Check this link.
http://help.sap.com/saphelp_sm40/helpdata/en/24/c7baad86044eacb7203cdd341211a9/content.htm
For authorization in Servicedesk.
Check page 35 in this link.
https://websmp207.sap-ag.de/~sapidb/011000358700001197002005E/Addtional_Information.pdf
Feel free to revert back.
Hope this helps.
--Ragu

Similar Messages

Validation while Article Creation Request through Solution Manager

We are about to implement Solution Manager. We want to automate the process of registering some of the MDM requests through SolMan.
We want to upload the standard formats which user needs to fill and also want to keep the validation for the minimum requirement in those templates.
Any help will be appreciated.

Thanks Ragu;
This is what I am looking for.
When a change request is created, we use the e-mail function in Solution Manager. For the Recipient we a valid "email address" . The recipient type is "Via internet.
Using this sends the e-mail via excjhange server.
What I am looking for is an "audit trail" of some sort (in Solution Manager) of what e-mails were sent. These do not show up in the "sent" items of outlook.
Hope this make some sense.
Regards
Don Newton

Difference between Solution manager and ASAP

Hi All,
Can anyone tell me what's the difference between SAP solution manager and ASAP?
Regards
Saroj

ASAP stands For Accelerated SAP........its a SAP implementation methodology. It consists of Five phases---
1. Project Preparation
2. Business Blueprint
3. Realization phase
4. Final preparation phase
5. Go live and Support
For Solution manager u can follow this link:
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
ASAP and Solution Manager are tools used for managing SAP implementation and roll out project. Both supports sevral stages of the project as mention by Raj.
The main Difference between three tools (ASAP, VSAP and Solution Manager) are as follow:
ASAP:
- Offline CD set with tools, content and a methodology for component-based implementation projects
VSAP:
- Offline CD set with tools, content and methodologies for Evaluation, Implementation and Continuous Business Improvement
- ASAP CD set is used as a tool platform. ASAP content is included to cover the implementation phase
Solution Manager:
- Onsite platform to support key implementation actitivities
- Including key ASAP concepts and tool features
- Enhanced concepts to encompass the specifics of mySAP.com implementations
- Integrated platform to support Implementation and operation of mySAP.com
- Solution Manager is server based tool.
More informaiton you can find from the following links:
ValueSAP : https://www.service.sap.com/valuesapupdates
Solution Manager: http://service.sap.com/solutionmanager
some documents what is the duty of asap and solution manager i think with u can understand the difference.
asap means,
ASAP
ASAP stands for Accelerated SAP. Its purpose is to help design SAP implementation in the most efficient
manner possible. Its goal is to effectively optimize time, people, quality and other resources, using a proven
methodology to implementation.
ASAP focuses on tools and training, wrapped up in a five-phase process oriented roadmap for guiding
implementation.
The road map is composed of five well-known consecutive phases:
Phase 1 Project Preparation
Phase 2 Business Blueprint
Phase 3 Realization
Phase 4 Final Preparation
Phase 5 Go-Live and support
In today's post we will discuss the first phase.
Phase 1 : Project Preparation
Phase 1 initiates with a retrieval of information and resources. It is an important time to assemble the
necessary components for the implementation. Some important milestones that need to be accomplished
for phase 1 include
Obtaining senior-level management/stakeholder support
identifying clear project objectives
architecting an efficient decision-making process
creating an environment suitable for change and re-engineering
building a qualified and capable project team.
Senior level management support:
One of the most important milestones with phase 1 of ASAP is the full agreement and cooperation of the
important company decision-makers - key stakeholders and others. Their backing and support is crucial for a
successful implementation.
Clear project objectives:
be concise in defining what your objectives and expectations are for this venture. Vague or unclear notions of
what you hope to obtain with SAP will handicap the implementation process. Also make sure that your
expectations are reasonable considering your company's resources. It is essential to have clearly defined
ideas, goals and project plans devised before moving forward.
An efficient decision making process:
One obstacle that often stalls implementation is a poorly constructed decision-making process. Before
embarking on this venture, individuals need to be clearly identified. Decide now who is responsible for
different decisions along the way. From day one, the implementation decision makers and project leaders
from each area must be aware of the onus placed on them to return good decisions quickly.
Environment suitable for change and re engineering:
Your team must be willing to accept that, along with new SAP software, things are going to change, the
business will change, and information technology enabling the business will change as well. By
implementing SAP, you will essentially redesign your current practices to model more efficient or predefined
best business practices as espoused by SAP. Resistance to this change will impede the progress of your
implementation.
Building a qualified project team:
Probably the most important milestone early in assembling a project team for the implementation. If you are
implementing the materials management and plant maintenance modules, you need to include people from
both of these departments. The team should also represent management as well as non management or
"functional" personnel. Sometimes management is less aware of the day-to-day functions of an organization,
including how implementing SAP will tactically influence those function
ASAP- Second Phase- Business Blueprint
SAP has defined a business blueprint phase to help extract pertinent information about your company that is
necessary for implementation. These blueprints are in the form of questionnaires that are designed to probe
for information that uncovers how your company does business. As such, they also serve to document the
implementation. Each business blueprint document essentially outlines your future business processes and
business requirements. The kinds of questions asked are germane to the particular business function, as
seen in the following sample questions:
1) What information do you capture on a purchase order?
2) What information is required to complete a purchase order?
Accelerated SAP question and answer database:
The question and answer database (QADB) is a simple although aging tool designed to facilitate the creation
and maintenance of your business blueprint. This database stores the questions and the answers and
serves as the heart of your blue print. Customers are provided with a customer input template for each
application that collects the data. The question and answer format is standard across applications to
facilitate easier use by the project team.
Issues database:
Another tool used in the blueprinting phase is the issues database. This database stores any open concerns
and pending issues that relate to the implementation. Centrally storing this information assists in gathering
and then managing issues to resolution, so that important matters do not fall through the cracks. You can
then track the issues in database, assign them to team members, and update the database accordingly.
ASAP Phase- 3 - Realization:
With the completion of the business in phase 2, "functional" experts are now ready to begin configuring SAP.
The Realization phase is broken in to two parts.
1) Your SAP consulting team helps you configure your baseline system, called the baseline configuration.
2) Your implementation project team fine-tunes that system to meet all your business and process
requirements as part of the fine tuning configuration.
The initial configuration completed during the base line configuration is based on the information that you
provided in your blueprint document. The remaining approximately 20% of your configuration that was not
tackled during the baseline configuration is completed during the fine tuning configuration. Fine tuning
usually deals with the exceptions that are not covered in baseline configuration. This final bit of tweaking
represents the work necessary to fit your special needs.
Configuration Testing:
With the help of your SAP consulting team, you segregate your business processes into cycles of related
business flows. The cycles serve as independent units that enable you to test specific parts of the business
process. You can also work through configuring the SAP implementation guide (IMG). A tool used to assist
you in configuring your SAP system in a step-by-step manner.
Knowledge Transfer:
As the configuration phase comes to a close, it becomes necessary for the Project team to be self-sufficient
in their knowledge of the configuration of your SAP system. Knowledge transfer to the configuration team
tasked with system maintenance (that is, maintenance of the business processes after Go-live) needs to be
completed at this time.
In addition, the end users tasked with actually using the system for day-to-day business purposes must be
trained.
ASAP Methodology - Phase 4 - Final Preparation:
As phase 3 merges into phase 4, you should find yourselves not only in the midst of SAP
training, but also in the midst of rigorous functional and stress testing. Phase 4 also
concentrates on the fine tuning of your configuration before Go-live and more importantly, the
migration of data from your old system or systems to SAP.
Workload testing (including peak volume, daily load, and other forms of stress testing), and
integration or functional testing are conducted to ensure the accuracy of your data and the
stability of your SAP system. Because you should have begun testing back in phase 2, you do
not have too far to go until Go-live. Now is an important time to perform preventative
maintenance checks to ensure optimal performance at your SAP system.
At the conclusion of phase 4, take time to plan and document a Go-live strategy. Preparation for
Go-live means preparing for your end-users questions as they start actively working on the new
SAP system.
ASAP - Phase 5 - Go-live and Support:
The Go-live milestone is itself is easy to achieve; a smooth and uneventful Go-live is another
matter altogether. Preparation is the key, including attention to what-if scenarios related not only
to the individual business processes deployed but also to the functioning of technology
underpinning these business processes and preparation for ongoing support, including
maintenance contracts and documented processes and procedures are essential
solutionmanager means,
SAP Solution Manager
Purpose
The SAP Solution Manager supports you throughout the entire lifecycle of your solutions, from the Business Blueprint thru configuration to production operation. It provides central access to tools methods and preconfigured content, that you can use during the evaluation, implementation, and productive operation of your systems.
Features
Implementation of the mySAP Business Suite
All phases of the implementation project (Business Blueprint, Configuration) are performed centrally in the Solution-Manager system.
Central project documentation repository in the Solution Manager
Integrated Project Administration allows you to manage planning schedules, human resources and other project data.
Customizing Synchronization
The Customizing Scout, with which you can compare customizing in various SAP components, e.g. an ERP system with SAP MDM
The Customizing Distribution, with which you can synchronize customizing in various SAP components.
Test
You can use the Test Workbench to organize and perform tests at the end of a project phase.
Reuse of the project structure for process-oriented tests
Global rollout
Integrated authoring environment, with which customers and partners can create their own templates, which they can reuse in subsidiaries, e.g. in a global rollout
E-Learning management
Creation of training material and learning maps (computer-supported self-tuition courses) to train end users after the implementation of new functions
Solution Monitoring
Central system administration
Analyze your system landscape with Service Level Reporting
System monitoring in real time
Business Process Monitoring
Services
Access to programs and Services, which help you to monitor and optimize the performance and availability of your system landscapes, and minimize your operational system risks
Service Desk
Solution support with workflow to create and handle problem messages
Change Management
Management of change requests, with workflow for the monitoring and audit of changes and transports in your system landscape, with the Change Request Management.
See also:
Projects
Solution Monitoring
SAP Solution Manager Roles
Authorization Concept
Project Authorizations
The following composite roles contain the authorizations required for the tasks to be performed in a project:
○ Project Leader
○ Application Consultant
○ Development Consultant
○ Technical Consultant
There are individual roles for Roadmap administration.
Production Authorizations
Production authorizations are in individual roles for the functions:
○ Solution Directory
○ Solution Monitoring
○ Service Data Control Center
○ Service Desk
○ Corporate Functionality
○ Solution Manager Diagnostics
○ Solution Reporting
Use
Adjust the SAP Solution Manager roles to your requirements.
Overview of Roles in Solution Manager
If you use trusting-trusted RFC connections, assign the authorization profile S_RFCACL to the user, as well.
Scenario Role
Implementation and Distribution SAP_SOL_PM_COMP
SAP_SOL_AC_COMP
SAP_SOL_BC_COMP
SAP_SOL_TC_COMP
SAP_SOL_RO_COMP
SAP_SOL_RE_COMP
SAP_SOL_LEARNING_MAP_DIS
SAP_DMDDEF_DIS
Implementation and Distribution (Roadmaps) SAP_RMDEF_RMAUTH_EXE
SAP_RMDEF_RMAUTH_DIS
Implementation and Distribution (E-Learning Management) SAP_SOL_TRAINING_EDIT
Service Desk (Service Desk) SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_CREATE
SAP_SUPPDESK_DISPLAY
Service Desk (Corporate Functionality) SAP_SUPPCF_ADMIN
SAP_SUPPCF_CREATE
SAP_SUPPCF_PROCESS
Service Desk (Issue Tracking) SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_DISPLAY
Change Request Management (Schedule Manager; Service Desk, cProjects)
SAP_CM_CHANGE_MANAGER
SAP_CM_DEVELOPER_COMP
SAP_CM_TESTER_COMP
SAP_CM_OPERATOR_COMP
SAP_CM_PRODUCTIONMANAGER_COMP
SAP_SOCM_REQUESTER
SAP_CM_ADMINISTRATOR_COMP
Solution Monitoring
(Service Data Control
Center)
SAP_SDCCN_ALL
SAP_SDCCN_DIS
SAP_SDCCN_EXE
Solution Monitoring
(Solution Directory)
SAP_SOLMAN_DIRECTORY_ADMIN
SAP_SOLMAN_DIRECTORY_EDIT
SAP_SOLMAN_DIRECTORY_DISPLAY
Solution Monitoring
(Operations)
SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SETUP_DSWP
SAP_SETUP_DSWP_SLR
SAP_SETUP_DSWP_SM
SAP_SETUP_DSWP_BPM
SAP_SETUP_DSWP_CSA
SAP_OP_DSWP
SAP_OP_DSWP_SLR
SAP_OP_DSWP_SM
SAP_OP_DSWP_EWA
SAP_OP_DSWP_BPM
SAP_OP_DSWP_CSA
Solution Reporting SAP_SOL_REP_ADMIN
SAP_SOL_REP_DISP
Solution Manager Diagnostics SAP_SMDIAG_WIZARD
SAP_SMDIAG_TEMPLATE
Cf.:
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534
● SAP note 803142
Overview of Roles and Profiles in the Satellite Systems
Use the profiles below for SAP R/3 Release before SAP Web Application Server 6.10. Use the profiles below from SAP R/3 Release SAP Web Application Server 6.10.
If you use a trusting-trusted RFC connection, assign the authorization profile S_RFCACL to the user, as well.
Scenario Roles (Release > 6.10) Profile ( SAP_S_CUS_CMP S_CUS_CMP Data read access
SAP_S_CMSREG S_CMSREG Central system repository data
SAP_S_BDLSM_READ S_BDLSM_READ SDCCN data
Adjust Roles and Profiles
Before you assign SAP standard roles and profiles to users, copy and specify them.
SAP delivers roles and profiles with default values. If they are missing, you must set the values in the authorization objects yourself. Proceed as follows:
1. Load the roles/profiles from client 000 into your target client. You can:
○ Transport client 000 into your target client (roles and profiles)
○ Upload und Download (for roles in transaction PFCG)
○ RFC connection in transaction PFCG (for roles; menu path: MENU ® READ FROM OTHER SYSTEM WITH RFC). In this case, you must have set-up the RFC connection (transaction SM59).
2. Copy the roles/profiles into your namespace.
a. Choose Role Maintenance (transaction PFCG).
b. Enter a role name and choose Copy Role.
c. Enter the name of the new role in the To Role field.
d. Choose Copy All.
e. Save.
3. Complete missing values in the authorization objects.
a. Choose the Authorizations tab.
b. Choose ChangeAuthorization Data.
c. Enter your own values for the authorization objects, or double-click on the yellow traffic light.
The authorization objects appear with a green traffic light.
d.
When you double-click on the yellow traffic light, the value * appears. This grants full authorization for this field of the authorization object.
e. Save.
f. Generate the authorization profile.
4. Assign the role to users.
a. Choose the Users tab.
b. Enter the user names.
c. Choose User Adjustment.
d. Save.
You can also assign the roles to the users, in the user maintenance (transaction SU01).
e.
Project Authorization
Roles
The roles in the SAP Solution Manager are composite roles, which contain individual roles, which in turn contain authorizations for individual functions, e.g. for the Business Blueprint.
The following composite roles contain the central authorizations which they require for projects, and can be tailored to suit individual projects:
● Project leaders are responsible for organizing and planning the project, and monitoring costs and deadlines.
● Application consultants consultants are responsible for business content and the documentation of operational activities. This composite role has limited authorization and is intended for project members who need to be adjusted individually.
● Development consultants are responsible for the development of customer-specific programs and authorizations.
● Technical consultants are responsible for installing systems and providing technical support to users.
● Display user/Read only : contains SAP Solution Manager display/read only authorization.
● Read authorization depending on status in Document Management : only contains read authorization per status in Knowledge Warehouse Document Management
See also:
● Solution Manager Roles Overview
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534 (Roles in the Solution Manager)
● SAP note 803142 (Roles in Satellite Systems)
Project Manager
Technical name: SAP_SOL_PM_COMP
Tasks
Project managers are responsible for the realization of the desired project results and the daily management of the project. They anticipate deviations from the project direction and carry out the necessary corrective measures immediately. Project managers should also understand the integration of the business processes within the enterprise.
Project managers are also members of the steering committee. They have decision-making authority in matters concerning the program and budget. He forwards strategic questions to the sponsor in order to make joint decisions.
Activities in SAP Solution Manager
The main responsibilities of the project manager include:
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Developing and maintaining the time schedule for the implementation project
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Assigning and managing resources
Monitoring project progress on a weekly basis
Carrying out evaluations and analyses
Carrying out a formal review at the end of each phase
Clarifying open issues in good time
Reporting regularly to the review committee on the progress and status of the project
Representing the project internally and externally
Giving status updates to the whole project team
Project managers can also copy content from a ValueSAP Edition 2 project into an SAP Solution Manager project. See the migration tool documentation.
Notes on Tailoring
If you require additional authorization, you can use the role SAP_BC_CUS_ADMIN: It contains authorization for the administration of customizing projects in the component systems.
The SAP Solution Manager configuration guide contains further information about authorizations in the component systems.
Integration
The project manager defines the content and the time frame of an implementation project, manages resources and monitors project progress. The application consultant reports to him and supports him in an administrative function.
Application Consultant
Technical name: SAP_SOL_AC_COMP
Tasks
Application consultants are responsible for making sure that the Business Blueprint and software configuration are tailored to the business processes and that analysis and report requirements are fulfilled. They use their knowledge of proven business procedures to support them in these tasks. Application consultants also function as advisers and work closely with the rest of the project team.
They also work in close cooperation with legacy system experts, when extraction of legacy data is necessary.
Activities in SAP Solution Manager
The main responsibilities of the application consultant include:
Supporting definition and modeling of business processes
Checking how the business model works with the SAP products
Configuring the software to suit the required business processes and to meet analysis and report requirements
Determining the global and local standardization requirements
Determining requirements for organizational change in the enterprise
Supporting knowledge transfer to other project team members
Supporting organization and performance of tests
Defining requirements for authorization profiles and access authorizations
Analyzing statistical performance and passing on recommendations for improvement to support
Creating and developing data solutions and strategies to meet the requirements of the corresponding SAP component (for example, APO, BW, CRM)
Creating end user training materials for the new functions
The application consultant is not responsible for:
The technical implementation of the solution
The programming of interfaces and other developments
Recurring problems with the quality of data (problems with data quality should be passed on to the project manager)
Notes on Tailoring
This role only contains basic functions. The following roles are available for additional authorizations:
SAP_BC_CUS_CUSTOMIZER contains authorizations for working with IMG activities.
The following role is useful for the application components:
SAP_BC_CUS_CUSTOMIZER
Integration
Application consultants are responsible for the development of business content and the documentation of operative activities in accordance with the appropriate standards. The development consultant develops customer-specific programs and their authorizations.
Development Consultant
Technical name: SAP_SOL_BC_COMP
Tasks
Development consultants work with the project manager and the application consultant on the planning and organization of the authorization concept. They also perform developmental tasks and customer-specific developments.
Activities in SAP Solution Manager
The main responsibilities of the development consultant include:
Organizing authorizations
Developing ABAP programs, for example, interfaces, forms, or modifications
Working with the ABAP Workbench
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_DWB_ABAPDEVELOPER contains authorization for implementing new applications and enhancements and for changing and modifying standard applications using the tools and services provided in the ABAP Workbench.
SAP_BC_TRANSPORT_ADMINISTRATOR contains all authorizations for the Change and Transport System
Integration
Development consultants work for the project manager and the application consultant and carry out programming tasks, in contrast to technical consultants who act as system administrators and are responsible for installing systems and providing technical support to users.
Technical Consultant
Technical name: SAP_SOL_TC_COMP
Tasks
Technical consultants plan the technical requirements for a project with the project manager and the manager of the technical team and then carry out the required technical tasks in the system.
Depending on the scope and complexity of the implementation, technical consultants may work in several areas, for example, system administration, database administration, network administration, operating system administration, development of cross-application components, or ABAP development.
For international projects, technical consultants also manage consultancy in the following areas:
Country-specific business requirements and country-specific SAP software requirements
Language-specific or codepage-specific requirements
Time-zone issues
Activities in SAP Solution Manager
The main responsibilities of the technical consultant include:
Setting up and installing the system landscape
Managing the system landscape and the corresponding transport landscape
Providing support and advice in all technical questions during an implementation project
Giving daily updates on the technical direction of the project including communicating deviations in the project
Developing and realizing the Cutover Plan before going live
Communicating effectively with the business process team
Transferring knowledge effectively to employees in system administration
In order to be able to carry out these tasks, the technical consultant should meet the following requirements:
A sound knowledge in the areas of databases, networks, programming and Internet technology
A sound knowledge of the SAP solutions
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_RRR_SAA_ADMIN provides the authorization for executing all the tasks in the System Administration Assistant.
Integration
The technical consultant acts as a system administrator and is responsible for installing systems and providing technical support to users, in contrast to the basis consultant who works under the instruction of the project manager and the application consultant and carries out programming tasks.
Read Authorization by Document Status
Technical name:
Use the specified individual role to:
● display business process scenarios, business processes steps, etc. of your solution, in the Solution Directory.
Integration
Use the Solution Monitoring role SAP_SV_SOLUTION_MONITORING_DISP to display the Solution Directory and sessions in Solution Monitoring.
Adjustment
Adjust Roles and Profiles
Solution Monitoring Roles
Tasks
Authorizations specified for the Solution Monitoring in the SAP Solution Manager:
for the Solution Monitorin sessions, classified by the areas Operations Setup and Operations
general individual role to display all sessions
Display all Sessions
general individual role to edit all sessions
Edit all Sessions
Activities
Authorizations are assigned to the roles. Specify user access to the session. There are the following authorizations:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Operations Setup session authorizations
Individual role Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SETUP_DSWP A A A A
SAP_SETUP_DSWP_SLR A N N N
SAP_SETUP_DSWP_SM N A N N
SAP_SETUP_DSWP_CSA N N A N
SAP_SETUP_DSWP_BPM N N N A
Operations session authorizations
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_OP_DSWP A A A A A
SAP_OP_DSWP_EWA A N N N N
SAP_OP_DSWP_SLR D A N N N
SAP_OP_DSWP_SM N N A (1) N N
SAP_OP_DSWP_CSA N N N A (1) N
SAP_OP_DSWP_BPM N N N N A
SAP_SV_SOLUTION_MANAGER_DISP session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER_DISP D D D D D
SAP_SV_SOLUTION_MANAGER session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER A A A A A
(1) from Release 3.20 SP02
Cf.:
Overview of Roles and Profiles
SAP Solution Manager 3.2configuration guide
SAP note 625773
Notes on Tailoring
You can use and combine the individual Solution Monitoring roles individually, according to your requirements.
Special authorizations for specific checks in individual sessions, are described in the online documentation of the sessions:
See also:
Set-Up Central System Administration
Using business process monitoring
Integration
If you need authorization for specific areas in the SAP Solution Manager, in addition to the authorizations for Solution Monitoring, use the associated individual roles with the specific authorizations:
Change Request Management
Service Desk
Service Data Control Centre
Solution Directory
General Administration and Display Authorization
Technical name: SAP_SV_SOLUTION_MANAGER
Technical name: SAP_SV_SOLUTION_MANAGER_DISP
Tasks
Authorizations are assigned to the roles. Specify user access to the session. The following authorizations are available for your project:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Activities in
Both individual roles have full authorization for the sessions in their areas.
If you only assign one of the roles to a user, the system only offers the user this area in the system interface.
They have display authorization for other transactions, according to the requirements of the session types:
■ SDCCN (Service Data Control Centre) for SAP EarlyWatch Alert and Service Level Reporting
■ SOLMAN_DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 20 (Operations) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A (Bundle ID) Restricts processing by sessions.
■ SDCCN (Service Data Control Centre) for Service Level Reporting
■ SOLMAN DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 10 (Operations Setup) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A Restricts processing by sessions.
Activities in the session type roles
●
Functional roles
Role Technical name Bundle ID Further explanation
Operations Setup
Service Level Reporting SAP_SETUP_DSWP_SLR EWA_CUST Additional display authorization for the transaction SDCCN (Service Data Control Centre)
System monitoring SAP_ SETUP DSWPSM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Central System Administration SAP_ SETUP_DSWP_CSA SOL_CSA Authorization object S_SAA_ADMI controls authorizations for customizing
checks.
Business process monitoring SAP_SETUP_DSWP_BPM BPM_JOBM
CP_BPM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
Operations
SAP EarlyWatch Alert SAP_OP_DSWP_EWA EW_ALERT Additional full authorization for the transaction SDCCN (Service Data Control Centre)
Service Level Reporting SAP_OP_DSWP_SLR EW_CONS Additional display authorization for the transaction SDCCN (Service Data Control Centre)
Central system
administration
SAP_OP_DSWP_CSA SOL_CSA
System
monitoring
SAP_OP_DSWP_SM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Business process
monitoring
SAP_OP_DSWP_BPM BPM_JOBM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
■
Adjustment
You can adjust the roles to your requirements.
If you also need authorization to display the Business Process MONITORING session, as well as the functional role for Service Level reporting in Operations , to check the business processes for the Service Level report, you can:
i. copy the authorization object D_SOLMANBU into the role and adjust it to your requirements (activity: 1; bundle ID: BPM_JOBM; CP_BPM_R; SOL_BPMO)
ii. give the user the role and adjust the authorization object D_SOLMANBU to your requirements (activity 1).
Integration
You can combine the functional roles with other roles in the area:
● Service Desk
● Change Management
●
If you want to create a Service Desk message from a Business Process MONITORING session, you need the role for the user in a message system , as well as the functional role for business process monitoring .
The online documentation for the sessions describes the scenarios in more detail.
Solution Reporting Roles
Technical name: SAP_SOL_REP_ADMIN
Technical name: SAP_SOL_REP_DISP
Tasks
The individual roles administer and display Solution Reporting.
Activities in
Tasks
The specified role sets up service connections to SAP.
Adjustment
Adjust Roles and Profiles
Simple way to differentiate is ASAP is a methodology for SAP Project Implementation where as Solution Manager is a document repository to store the documentation that u will create during all phases of the project.

SAP Solution Manager Certification Examination

Hello,
I am planning to take up 'SAP NetWeaver - Solution Manager Implementation Tools' Certification Examination during SAP TechEd 06. I wanted to get some kind of sample qusetion/test papers for the same.
I would be grateful if anyone could guide me as to how to go about the preparation and where to get the sample paper & other study material from?
Also, I wanted to know what level of knowledge do they expect us to have?
Regards,
Kavitha

Hello,
I've tried to get to some Sample Questions here on Forum, but I couldn't get any.
I passed an exam on 14.11.2006 and I suggest to you to use course materials as suggested by SAP (SMI310). That is sufficient to pass the certificate. All the answers are there.
My general opinion: not easyYou have to be pretty much concentrated as there were questions put in negative expressions.You have to be really, really carefull.
They are taking a lot of details on subjects like Type of projects (Template projects, Roll out implementations, customer satisfaction) including its Roadmaps. (e.g. roll-out project phases and its content.)
I only saw 3 or 4 questions familiar to me (from Test your knowledge, SMI310 book), others were really related to course materials but spoken in their own words
If you have any questions, dont hesitate to contact me.
Good luck to you and best regards.
Nikolina

Solution Manager 7.1 IT Service Management: IRT, MPT new status

Hello everyone,
I am wondering, if in SAP Solution Manager 7.1 IT Service Management I can customize new status into SLA measurement, for example 'Customer action' duration time at Web browser (similiar fuctionality as IRT(The initial response time) and MPT(maximum processing time)).[IRT & MPT|http://pokazywarka.pl/ysrkhe/]
Equally, new SLA status should be calculating duration for the other incident status for example "In process". If anyone has idea, please advice.
Best regards,
SAPFan
Edited by: SAPFan on Feb 6, 2012 10:48 PM

Hi,
Under the System Prepration section I have 2 questions I need additional clarification:
1. Under 6.2 Prepare Outside Discovery -> Establish trusted connection-> /usr/sap/hostctrl/exe/host_profile of solution manager server:
a. I added service/admin_users = daaadm. Am I suppose to include the password? what should the formate be?
What you have entered is fine. Would not need to provide the password as well. Check the External discovery troubleshooting guide sections.
https://websmp207.sap-ag.de/~sapidb/011000358700000486362011E
2. Under 6.3 Connect Diagnostic Agent -> ran the following command on my ECC server:
./smdsetup.sh managingconf hostname:"solutionmanager.FQN" port:"50004" user:"ddaadm" pwd:"password1"
a. Is the user/password referring to SolutionManager admin account?
b. How do I check if it's running correctly?
c. How to get my solution manager to see my Ecc server's diag agent?
The user password should be a Solution Manager Java user like SMD_ADMIN or J2EE_ADMIN
How to check for diagonstic agents, again check the trouble shooting guide referred above.
I checked the following:
Start Visual Administrator and navigate to: Server node -> Services -> Security Provider. Please also make sure that the MBeanAdmin is mapped to the Administrators Security role on both: com.adobe/AdobeDocumentServicesADS-EJB and com.adobe/DocumentServicesLicenseManagerADS-License
I don't see the Adminstrator role to add to the above. Am I suppose to just enter "administrator"?
Yes, just add the role "Administrators"
2. Solution Manager Internal Connection -> Setup DPC/DCC Web Service URL
a. I'm supposed do the following: You have started the Agent Administration:
b. How do I start the Agent Administration?
Make sure you have the role SAP_SMWORK_DIAG assigned to your user ID via SU01. Then call solution_manager tcode and goto the RCA tab. Agent Administration link should be available.
Regards,
Srikishan

Does somebody have experience to manage SAP project with solution manager?

Hi friends,
I will implement new project for my client. As I know, solution manager is already part of SAP Netweaver. To install SAP NetWeaver, solution manager must be installed. Meanwhile, solution manager provides a project management tool, for example, the business process definition, blueprint...
But I never use it to manage project. Could somebody share experience in this area?
Regards,
Watson

Hi Ragu,
Thanks for your posting. I will implement a SAP APO project. What I need is the methods to use solution manager, for example, configuration manual, step by step guide. I'm also interested in the advantages of SAP solution manager.
Regards,
Watson

Need suggetions on Central SLD as Solution Manager!

Hi Experts,
I need a help/ suggestion on deciding the Central SLD system in our landscape. We are using Solution Manager 7.01 as the Central SLD for the new Installations and including the old Systems too. But We came to know that SAP is not recommending using Solution Manager as Central SLD System. So please tell me, is it recommended or not and what problems may occur in future if we continue Solution Manager as Central SLD.
Thanks,
Ajay.

Read these three blogs. They have the answers that you need.
/people/boris.zarske/blog/2007/06/10/an-overview-of-the-documentation-required-to-set-up-the-system-landscape-directory-sld-of-sap-netweaver
Solution Manager 7.0 and SLD => /people/dolores.correa/blog/2007/10/19/solution-manager-70-and-sld
/people/boris.zarske/blog/2008/03/21/sld-general-recommendation-how-to-set-up-the-system-landscape-directory

Why do we install Solution Manager on Different Server

Hi Everybody,
Please if anybody can help in clearing the doubt that why it is advisable to install Solution Manager on Different Server.
Thanks in advance!!
Pawan

Thanks Juan. Got the answer.
Infact i was reading somewhere and got these points -
SAP Solution Manager is designed to run in a central u2018monitoringu2019 system at the customer site where all other SAP systems and mySAP solutions (satellite systems) are connected:
u2022 The entire Solution Landscape can be documented (u2018living documentu2019) in a central system (in fact several Solution Landscapes can be managed)
u2022 SAP and Non-SAP Systems can be modeled
u2022 All core business processes can be graphically assigned to all available productive systems in a solution landscape
u2022 All connected SAP systems can be monitored by the central SAP Solution Manager system
u2022 Satellite systems submit data via RFC / agents into the central system
u2022 The system with the SAP Solution Manager installed has a connection to SAPNet R/3 Frontend and the SAP Service Marketplace to communicate with SAP Support Back Office
The SAP Solution Manager serves as a platform that includes several features in one application. The strength of the SAP Solution Manager is the strong integration into the mySAP.com Solution and the optimal knowledge transfer SAP-Partner-Customer including central monitoring features, mainly focusing on core business processes. However, additional features and tools (Support Desk, SAP Note Assistant, MS NetMeeting,u2026) that are integrated in the SAP Solution Manager, also play important roles within a customeru2019s solution management.
It is important to understand that it is not necessary or useful to always have all integrated SAP Solution Manager components installed on one system. For example it is possible to install the SAP Solution Manager on one system and connect to another System where the Support Desk is installed. The SAP Solution Manager then only serves as a portal to jump to the included Support Desk system without notice.
If the customeru2018s main focus is the management of core business processes through service roadmaps and monitoring via SAP EarlyWatch Alert, Service Level Management (reporting) and so on, SAP recommends the SAP Web Application Server as the best choice for the SAP Solution Manager installation as it is also the platform for the SAP Solution Architect and has fairly small hardware requirements.

Solution Manager 4.0 Configuration: SLDAPIUSER role

In SPRO, SAP Reference IMG -> SAP Solution Manager -> Basic Settings -> SAP Solution Manager System -> System Landscape -> Automatic System Landscape Data Capture -> Connection of System Landscape Directory to Solution Manager -> Generate authorization roles for SLD users
When I display user SLDAPIUSER in client 001, there are no roles defined. I cannot continue with Authorizations without this role. Does anyone know what the default role for this user should be?
Regards,
Vince Ingram

Hi Vincent,
After my 1st reply I was goind through "Component Installation Guide: SAP NetWeaver 2004s Java on Windows: MS SQL Server", this what I found want in that document:
In transaction SU01 create the following dialog users (you do not need to assign them to a role):
Caution
You must have changed the initial passwords of these users [page 77] before you start the installation of the Java system.
ADSUSER:
User for Adobe document services
SLD Data supplier user (optional):
You only have to create this user if you want to install SAP System Landscape Directory (SLD). The SLD data supplier user name that you enter later on during the Java system installation must be identical to this user.
Recommendation
We recommend that you name this user SLDDSUSER
SLD ABAP API user (optional):
You only have to create this user if you want to install SAP System Landscape Directory (SLD). The SLD ABAP API user name that you enter later on during the Java system installation must be identical to this user.
Recommendation
We recommend that you name this user SLDAPIUSER
I dont know I am still confused about these users because they have been used in services.
Thank You,
Indasena Janga

Support Desk Message Creation in SOLUTION MANAGER through External Emails

Hello Experts,
 I am a ABAP Developer , as mentioned in subject, my part is to Create support desk message in solution manager,through external Emails like outlook Express . To do this task i am in need of more information about some componenets which are used in solution manager support desk Message.
 My Doubts are,
1) What is the use of Ibasecomponent in Message Creation?
2) What if the ibasecomponent is mentioned as a defaut value ' 24 ' ( i.e is the ibasecomponent for solution manager - support desk ) ?
3) To track the system from which the message is created , is ibase required or the SAP component will give those information?
 If anyone has already worked with this subject, please give me some suggestions ASAP.
Thanks in Advance,
Mohana

Hello Mohana,
Let see if I can explain this well:
1) What is the use of Ibasecomponent in Message Creation?
When you define a Solution in the SOLMAN, you need to update your Ibase
Edit->Initial Data transfer for Ibase
This create a tree structure in the ibase IB52, as you can see in the attachment.
You get a componet number for SID-Client
You can configure the SOLMAN in a way that when a message arrives from
<System ID> <Installation Number> <Client> <User Name>
this is what solman knows from a message comming from a satellite, them you
know directly from which component/ibase the message has been received.
This is important data, the component/ibase, for reporting issue, for assigning this component to a sold-to-party (being in IB52, left tree, select a system and go to Goto->Partner you can assign a Sold-to party BP there for example)
2) What if the ibasecomponent is mentioned as a defaut value ' 24 '
By default the SOLMAN system has a Intalled base 01 already created for being used and maintained "automatically":
being in dswp, solution : Edit->Initial Data transfer for Ibase
If not you msut maintain the ibase manually from IB52, this is also possible.
The Ibase 01 is a prconfigured iBase for being used for the SOLMAN application.
Tink that the SOLMAN system is built up a CRM system, so the IBase is CRM matter. SOLMAN is only using some CRM applications to build the Service Desk scenario for example.
I3) To track the system from which the message is created , is ibase required or the SAP component will give those information?
Ibase is required
Hope this helps,
Dolores

End User Role for Service Desk in Solution Manager

Hey,
I am launching the Service Desk functionality for my End Users. One thing that i want to know of is the role that I should assign my user in Solution Manager to access his message. E.g.
I have a user 'A' who creates a message from any system in my landscape:Test, QA, Dev or Production. Now this message reaches in Solution Manager and is assigned to a certain Support Team according to the rules I defined. Now the personnel of Support Team needs some feedback from the end user who created the message. For that the user 'A' has to log into Solution Manager, access his message and enter the details which the Support Team requested.
I want to know that what Role should i give to this user 'A' so that he is able to access ONLY the messages that he created i.e. "Reported by" field showing user 'A'; and is able to view and edit them.
If I give him the role SAP_SUPPDESK_CREATE and SAP_SUPPDESK_DISPLAY, he is just able to see the messages, all of them, but is not authorized to edit any. Please help me out in this matter as i need a solution asap.
Regards,
Bilal Nazir

Hi Nazir,
Create a role and add this t-code manually.
CRM_DNO_MONITOR - Transaction Monitor
This is will definitely solve your problem.
Feel free to revert back.
Thanks and Regards,
Ragu
ERP,
Suzlon Energy Limted, Pune
Extn: 2638
+919370675797
I have no limits for others sky is only a reason

Solution Manager 4.0 Solution Monitoring User -Roles-Profiles for Satellite

Hi All,
I have installed Solution Manager 4.0 (OS -Linux ,Database - DB2) .
Now i need to connect solution manager to the R/3 4.6C
Satellite Systems (DEV, QAS ,PRD) for Solution Monitoring
and Service level Reporting .
I have read the configuration guide , but unable to get clear idea .
1) what users (alos type of user -Dialog , Service, Communication etc) do i need create in DEV , and Test in QAS for solution Monitoring .
2) what exact roles /profiles need to be assigned to these users in satellite systems .
3) what users/roles /profiles needs to be done in SOLMAN system
i have applied all the required plug ins and support packs
in satellite systems and solman 40 ..
Please advice . Your response will be a great help for me .
Satish

Hello Satish,
Just clarify, if u have meant connecting the satellite systems for EWA reports to be precise. Early watch Reports. If its is the case, then repond so that i can putin my inputs which may be helpful for you in this config.
Rgds,
Sri

Problem while adding SAP Netweaver 7.3 As Java in Solution Manager 7.1

Hi All,
We are facing strange problem while configuring managed system- SAP Netweaver 7.3 As Java in Solution manager 7.1 SP3. We added this system in SLD of solution manager and synchronized it with LMDB. As a result this As Java system is present under Technical systems in SMSY. Now we are assigning Product system to it with Landscape verification tool. But the problem is when we try to save after assigning Product version as SAP Netweaver and Product as SAP Netweaver 7.3. It always gives below error:
Fatal error trying to update Technical System (UPDATE_TSYSTEMS). Update could not be executed.
Product instance 54 not found
Product instance number error keep on changing depend upon what usage i select like ADS 7.3, Application Server Java 7.3 etc.
Please suggest if someone has faced this issue.
Thanks
Sunny

Hi Sunny,
You can refer to my first blog on this topic:
#sapadmin:: How to assign Product System in SOLMAN 7.1 & How LMDB, SLD, SMSY and Landscape Verification work in SOLMAN7.1
Try to select only one product instance in LMDB and saved. After that, you can add more product instance in SMSY.
Hope it helps.
Cheers,
Nicholas Chang

Functional and Technical Administration Roles in Solution Manager

Hello
A big company has been implementing new functionality in Solution Manager during the last couple of years, they started with System Monitoring and EWA, Maintenance Optimizar, then Project Implementation, now Service Desk and ChaRM. This is company has a wide open structure in IT and a discussion has been raised about who is the owner of soluton manager in IT.
In my experience I always propose two main roles one is Technical Administrator Role and the other is Functional Administrator role. The former is more basis oriented, in charge of the installation and update of stacks in Solman, basic-initial configuration and then working mainly in setting Solutions, RFCs, System Monitoring, EWA, SAP services, OSS connections, Diagnostic, E2E Root Cause Analysis and also support in ChaRM (in setting up the transport routes, security)
On the other hand, I support a role of SolMan Functional Administrator which deals with Implemenation side, ASAP methodologies, business process definition, integration with ARIS, setting up project standards, coaching Project Managers, ensuring good application information. Also in Service Desk and ChaRM, setting the process, customizing, implementing and controlling that things are running smooth in SolMan productive.
I would like to get from you your inputs and experiences regarding how to set-up those roles, whether there are clear lines to divide responsiblities or what kind of definitions should be made.
Many thanks
Esteban Hartzstein
Director
Tebyon Consulting

As recommended by some colleagues I am also investigating Customer Center of Excelence as a reference to define roles and responsibilities, particularly in the concept of Application Lifecycle Management.
Any other input is welcome.
Regards
Esteban

Copied Business Role in Solution Manager ITSM

Hi All
This is eunhwa.
I have a question regarindg copied business role in Solution Manager ITSM.
To copy business role, I copied technical roles Navigation profile, configuration key and PFCT Role ID. And then I copied
a business Role. And assign copied technical roles to copied business role.
And I changed Direct link group UI. For example, in copied business role ZSOLMANPRO, There were many
direct links, I only left ‘incident’ and ‘problem.
However when I selected incident’ in direct link, there was no transaction ‘zmin’ assign. I couldn’t create a incident.
Why this error happened? Is there anything which I miss?
Thanks.
Best Regards,
Eunhwa Park

Hi,
Well, there are multiple things you can check.
1. If you are using IE
You have to add the page/pop-up to the compatibility mode of your Browser.
IE -> EXTRAS -> Settings for Compatibility Mode -> Add -> Refresh the CRM WEB UI
2. Check if you had assign SM-CREATE in the ZSOLMANPRO Navigation profile. (In Assigning the direct link groups to Nav. Bar profile.
3. Check whether you had authorizations for ZMIN in PFCG profile.
4. Additionally check
1905448 - How to restrict the suggested transaction codes when creating an ITSM
Incident using CRM Web UI - Solution Manager
5. In define transaction types corresponding transaction types are active. (In SPRO under solman ->Capabilities->ITSM-> Transactions)
6. Check the copy control whether they are fine. (In SPRO under solman ->Capabilities->ITSM-> Transactions)
7. Ensure that the transaction type's channel definition in customizing is set to 'CRM Web-Client UI'
If your issue is still not resolved yet, please paste the error/screen you are getting.
Regards
Rishav

Role creation in netweaver solution manager

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