Role in BW development Vs Production

Hi,
   I created  roles in development and transported it to production.
  In development i created test user and assigned some roles to test and they are working fine...
  I transported these roles to production the transport request imported with 0 errors and i physically checked all roles they are ok.
I created test user in production and tried to test the roles
RRMX --> excel will open and when i click queries it will ask to re enter password and once that is done excel will close...
Why is this happening...when i execute rrmx in production with my user name it executes good
The profiles of test users in both system are matching
How shall i proceed.
Thanks

Hi,
did the role have the autho to change password ??
You can check this note too : 970002 - Which BEx Analyzer version is called by RRMX?
hope it help's

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