Role not displayed in Production system

Dear all,
I have CUA set up (CUA is configured in solution manager), and I assigned 10 roles to a user in solution manager using SU01 and selected  Production system while assigning roles and the roles were already existing in production system.but after role assignment to the user, I verified in Production system and I found that they are not reflecting in PROD. Infact, I have done user comparision but still no change.
Please let me know do I need execute SCUL by selecting the User ID.
If yes please let me know the steps to execute SCUL.
Your help is much appreciated!
Many thanks
Anil.

Hi,
Please go to the Transaction SCUL, and give the user id and the system as the prodution system ID (eg. PRD100). By default the Error, Warnings and Unconfirmed Distribution will be already checked. Do not change them and then click on Execute.
If you receive the message saying No Data, then it means that the IDOCs for that user were successfully pushed from CUA to the production system.
But, since the change was not reflected, when you execute, you will be able to see the status where the IDOC is struck. Expand the tree and see the nature of the error, and try to resolve that error. And then select the entire tree and click on the Distribute button.
It will give you a pop up, let all the checkboxes as it is, and continue. After the distribution is triggered, you will get a message in SCUL.
Refresh the SCUL data, and you should be able to see the current status of the distribution.
If all the data is cleared in SCUL, you can log into your produciton system adn check the users roles. New role should be visible there.
I hope this will clear your doubt. Let me know if you have any questions on this.
Regards,
Sneha Vyas.

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