Role Provisioning failed for System(s) : Connector Name . Error Message : malformedRequest

Hi Everyone we are facing following issue in GRC-SAC-SAE 5.3_16.3. So far our CUP was connected to Enterprize portal (7.01) and auto provisioning for group to users worked. However now it is not working with below error.
Role Provisioning failed for System(s) : <Connector Name>. Error Message :
malformedRequest
Failed request now
Successful request used to provision
Regards,
Arpan Paik

Arpan,
We used to get those "malformed request" errors. We dealt with them by requesting the portal to be re-booted during the weekend maintenance window, making the portal security changes manually, cancelling the CUP request and notifying the requester. It's not a great solution, I know, but it was all we could come up with at the time. Then they upgraded the portal to NW 7.31, which is incompatible with GRC 5.3, and we have to do everything manually, so our situation went from bad to worse. Good luck!
Cheers,
Gretchen

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