Roles appearing in User managment but not in Users Form

I have used the WF_LOCAL_SYNCH.propagateUserRole API to add roles to new and existing users in our production instance. That seemed to go well.
When I view that user through the user management screen I see that he has the role assigned to them. Yet when he logs on he cannot see the role. When I view the user through the user form the indirect responsibility is not showing up.
We have run the Workflow Directory Services User/Role Validation against the user with the following parameters:
p_BatchSize – 10000 (Default Value 10000)
p_Check_Dangling – Yes (Default value No)
Add missing user/role assignments – Yes (Default Value No)
Update WHO columns in WF tables – No (Default Value No)
That has worked for some people but not all.
Does anyone know what is going on or how to fix this?

this you can find in Web console
configuration>>user configuration>>action>>attributes
I am able to add attribute but not able to make field as mandatory,while creating attribute we are not getting option like that you want this field mandatory or not but while modifying the attribute we are getting option like required field radio button if i select that i am getting error "you cant change an attribute to required unless all the user have value for this field"

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