Roll back action

Cannot install itunes to windows 7 (64).  Keep getting Roll Cak action.  Help

Do you have the exact text of any error message? Are you using the 64-bit installer? If not do so, otherwise try uninstalling iTunes and/or any other related Apple software, then reboot and try again. Use an account with administrative rights.
tt2

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  • Apple Mobile Device Service won't install, "rolling back action"..

    I reformatted my Windows Vista Home Premium (Service Pack 2 32-bit) and reinstalled iTunes. For some reason, my iPod Touch 3G wouldn't sync so I decided to uninstall then reinstall everything. When I reinstalled, however, AMDS was missing, and during a few more installations, I saw "rolling back action".
    So I dug around on here and Google and tried installing AMDS seperately (extracting iTunesSetup.exe). But it's not working and it's been taking me quite a while. Could anyone help me fix this issue?
    Add: I tried doing basic things such as saving the exe file instead of running, Running as Admin, rebooting.. I also tried sfc /scannow and it successfully repaired all files.

    I reformatted my Windows Vista Home Premium (Service Pack 2 32-bit) and reinstalled iTunes. For some reason, my iPod Touch 3G wouldn't sync so I decided to uninstall then reinstall everything. When I reinstalled, however, AMDS was missing, and during a few more installations, I saw "rolling back action".
    So I dug around on here and Google and tried installing AMDS seperately (extracting iTunesSetup.exe). But it's not working and it's been taking me quite a while. Could anyone help me fix this issue?
    Add: I tried doing basic things such as saving the exe file instead of running, Running as Admin, rebooting.. I also tried sfc /scannow and it successfully repaired all files.

  • Everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8

    everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8

    Hello there Unicornbarf534,
    Thank you for using Apple Support Communities.
    It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Here is a general outline of where the troubleshooting will take you:
    General installation troubleshooting
    1. Empty your Temp directory and restart
    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Additional troubleshooting
    After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
    1. Make sure you have administrator account access
    2. Make sure your folder names don't contain strange characters
    3. Get the latest Windows updates
    4. Disable other conflicting software
    Additional Information
    If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
    Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
    If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
    All the best,
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  • Can't install itunes 11.0.1 on windows 7...get a Rolling Back Action message

    Hi...I cannot install iTunes 11 on my Windows 7 PC. The installation goes all the way through and I get a "Rolling Back Action" dialog at the end and the progress bar just goes backwards.
    Why is this happening?

    Not an error that I've seen. What stage of the process are you at when this happens?
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Reinstall Elements - "Rolling Back Action" Error

    I am trying to reinstall Elements 7.  I need to do this because I had a system problem and I needed to do a clean new Windows XP install.  As a result of the XP reinstall, I have had to reinstall all my programs.
    What happens with Elements is that I get to the screen that says "Registering Product" and the system stops, gives me a message that says "rolling back action" and the installation stops. 
    I called Adobe install help and they were less than useless.  They first had me run the Windows Installer Utility followed by the Adobe CS4 Clean Script.  Neither program found any problems and they did not help.  They then had me set up a new User ID on my computer and told me to log on as the new user.  Again - no joy.
    I have successfully reinstalled Elements 3, Lightroom 2,5,  Photoshop CS2 and Adobe Acrobat without any difficulty. 
    When I did a WEB search on this problem, the only useful thing that I found was Adobe Service note kb406851 which talks about removing a cache file.  I do have that cache file but the note also says that I may have to reenter the serial numbers for my other Adobe programs.  I am loath to take this step.
    Any suggestions would be appreciated.
    DON

    This might be happening because of some of the bits of PSE 7 which didnt got removed from the machine while you removed/uninstalled PSE7.
    Try following the steps mentioned in the below link and make sure that all the bits have been removed and then try to install PSE7 again.
    http://kb2.adobe.com/cps/405/kb405847.html
    Regards,
    Ankush

  • Installing itunes + quicktime rolling back action issues

    hey, i know this has been mentioned before, but i have been searching hours on end to try and fix this and nothing so far
    I just got an ipod touch, and when i go to the apple site to download the itunes and quicktime, i go to install and it keeps rolling back action and in the end it says that "quicktime was unable to install, itunes needs quicktime to install". I tried downloading both of the separately and they both keep rolling back actions. I dont have itunes or quicktime installed on my computer previously, and I am running them as administrators.
    this is really frustrating as I cant even turn on my ipod touch because I cant install itunes, any help with this problem?

    seein if anyone has a chance to help out

  • ITunes 64 bit installer rolls back action on win 8 64 bit system

    I do not know what i am doing wrong, I just bought a new win 8 64 bit system and iTunes keeps rolling back before the install completes. I have tried running it as administrator and turning off firewall but it did not work. Please Help.

    Apple iPad appears to be under "Portable Devices" section and driver is from Microsoft. There is no driver under USB-section and instructions that provided in first reply I have gone thru and they are no go with this problem - they are more likely for older iPod etc devices and dot with issue to deal with 64bit/32bit things. The picture (image.jpg) gives me unfortunately just general error...
    --IKemario

  • Apple mobile device support cannot install. rolling back action.

    I cannot uninstall amds. also cannot repair. I am using windows vista home premium x32. After uninstall itunes and its components, still the same instruction by apple. itunes 10.4.

    After I tried 3 days a lot of methods, now I solved already.
    1. Create a new account at the computer (windows) under admin.
    2. saw 2 nos of apple mobile device support at programs and features.
    3. uninstalled 1 by 1 instructed by apple.
    4. one of AMDS could not be installed. (missing .msi if it show the feature you are trying to use on network resource that is...)
    5. download itunes older version (10.2 for me). from trusted site.
    6. extract with winrar.
    7. uninstall with AMDS.msi.
    8. everything is perfect now.
    9. install new itunes 10.4
    Nobody advice me, very sad.

  • Report Action in JMS Proxy gets rolled back

    I am using the report action to do auditing in my proxies. To date this has worked well for both successful and error transactions.
    However when using a jms proy the report actions get rolled back. They actually didn't get rolled back when I was using the test console, but when the data comes from the queue they do.
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    Could this be a pointbase issue and will it have a differnt result using Oracle?
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    You can always write your own implementation of a reporting provider, overriding teh default report action. I once made a post about this: http://forums.bea.com/thread.jspa?threadID=400001303
    By using a custom implementation you can meet your own company's specific reporting requirements.
    If you want to stick with out-of-box report action:
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    - It depends on the jdbc driver used, ie XA or non-XA.
    Find tips and tricks about ALSB at my blog: http://dev2dev.bea.com/blog/jordinho/

  • Apple Mobile Device Service installation rolls back

    Hey there,
    I've been having problems installing iTunes 9 or even 8 on my computer. While running the iTunes setup, part of the installation rolls back and when I launch iTunes after that, I get the message saying that
    "This iPod cannot be used because the required software is not installed. Run iTunes installer to remove iTunes, then install iTunes again."
    However, the installation doesn't work no matter how many times i reinstall it. I've fully uninstalled everything related to apple and used the microsoft's utility to check if they were properly uninstalled before reinstalling itunes, but I still got the same message.
    I found out that Apple Mobile Device Service was not installed and that was the problem. When i extracted AppleMobileDeviceService.msi from the iTunes installer and ran it, it rolled back too. So I used the /l*v command to create an installation log and this is the error.
    DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-4128058654-1677487342-2165978628-1007\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-4128058654-1677487342-2165978628-1007') ...
    DIFXAPP: INFO: ENTER: DriverPackageInstallW
    DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
    DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
    DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
    DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
    DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
    DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    DIFXAPP: InstallDriverPackages failed with error 0x52
    DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
    Action ended 17:15:17: InstallFinalize. Return value 3.
    Can anyone help me please? Any help will be appreciated =P
    Cheers

    I have recently been fighting my system to get itunes to recognise my iphone and i ran into a similar problem.
    I couldnt uninstall the old version of apple mobile device support, and installing the new itunes over the top did not seem to help either.
    But i found a work around.
    Try opening the itunes.exe install package with winrar. (www.winrar.com, its a free program) and then extracting only the applemobiledevicesupport.exe file.
    Reboot your system, run that file and then reboot again.
    It should work.
    If it doesnt, then good luck to you :P
    -Adam

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    Tarak.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

    Thanks for the prompt help. Is there any other way instead of removing the DTD line ?. Because the xml is coming as a string and removing the dtd and then adding it will unneccesary hamper performance. Do you any other way in which even though I don't remove the line I get the output without removing the dtd line ?.
    thanks and regards,
    Sachin

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