Rollback after installation - Photoshop Elements 8

Posting this query on behalf of a user
Hello,
I was hoping you could help me install my Adobe Photoshop Elements 8.0 on my computer. I have the software DVD but everytime I try to install it it goes all the way to registering product then starts "ROLLING BACK" and I get a message reading: "please try again, the installation was interrupted." I have been trying to figure out how to do this but am not very computer savvy.
I am running Windows Vista, and have currently installed on my computer: PSE 5.0 and Lightroom.
Please help me, if you can. Thank you!!
Myra
[email protected]

Install logs might help... --> http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html (not sure if they are in the same place, but it's always worth a try). When it rolls back, it can't move the files from a temp location to the final location and usually that means shared components version conflicts, requiring to uninstall every bit of Adobe software and then reinstalling in proper order...
Mylenium

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I just got the same problem already some time ago when I tried to install this programm in my computer. At that time (March 2012) the program crashed my computer, I had to reinstall all the Software completely including system software. The program I purchased in December 2011 from Amazon together with a Reflecta crystal Scan slide scanner as bundle, so I thought it will work.
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Date: Tue, 6 Nov 2012 14:57:39 -0700
From: [email protected]
To: [email protected]
Subject: Problems installation Photoshop Elements 8 on Windows 7
Re: Problems installation Photoshop Elements 8 on Windows 7 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
You can download a fresh copy of the install files by following the directions listed at http://prodesigntools.com/direct-download-links-for-lightroom-3-and-ph otoshop-elements-8.html.
I am curious did you have this installed previously or did you just purchase a copy of Photoshop Elements 8?
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