Rosetta and Norton Antivirus

I wanted to install Norton AntiVirus software on my MAC last night because I work in a mixed environment and don't want to risk getting some crap on my MAC. I plan on installing Parallels to run Windows. Anyway, when I went to install it I was informed by Symantec that I need to load something called Rosetta for their software to install. I attempted to load Rosetta from my MAC OS disc and got an error message basically stating that it could not load it because I had a newer OS version than what is on the disc. I'm running 10.6.3 and the most current is 10.6.4. So I try to download and install 10.6.4 from Apple and I have failed repeatedly to download the 900+ MB file. I'm using a hardwire connection from Roadrunner. I get to just under 800mb and it chokes. What is the best way to get around this?
Personally, I think it is absurd to expect anyone to download a file that freaking huge. There has to be a way to chunk up this download. Any ideas are welcome!

when I went to install it I was informed by Symantec that I need to load something called Rosetta for their software to install. I attempted to load Rosetta from my MAC OS disc and got an error message basically stating that it could not load it because I had a newer OS version than what is on the disc.
I echo what has already been said (and thanks for the plug, Richard), but to answer the specific issue of installing Rosetta, I would bet that you already have it installed, which is why you're having trouble installing it from the Mac OS X install disk. Look through your Applications folder, and do File -> Get Info on any old apps. If any of the apps you know run just fine say "Kind: Application (PowerPC)", you've already got Rosetta installed.
Personally, I think it is absurd to expect anyone to download a file that freaking huge. There has to be a way to chunk up this download.
LOL, that's life these days. If you're on a slow connection, or one with limits on downloads, you can try a public wireless connection somewhere - like a library - instead.

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Mac OS 10.5.7 and Norton Antivirus 11.0.2 conflicts?

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Hope

Hi hschr;
You asked any known issues with Norton. I would say if you had done a search you would have found that it is a foregone conclusion that it is more of a problem then a solution. It is known to take far more resources and impact performance much more then is called for by any tool.
There is no need for a virus tool on Mac OS X. If you feel you need to install one any way then I highly recommend a free one such as ClamXav instead of Norton.
Allan
Message was edited by: Allan Eckert

10.4.8 update and Norton AntiVirus Problem

Since installing the OS Update I'm getting an error mesage from Nortons Antivirus saying there is an error in updating. Unistalled and reinstalled a few times, Nortons suggested JAva was the culprit and so I reinstalled but no luck. Anyone know what the problem is?

Malcom,
That's simply not true, eh.
From Symantec (official, not an employee blog) under 2005-2006 Version:
"Norton AntiVirus 10.1 for Macintosh is currently the latest version available and is compatible with PowerPC and Intel-based Macintosh computers with Mac OS X 10.3.x to 10.4.7."
Looks like Symantec might have to put out an update soon.
-Wayne

Tiger and Norton Antivirus

I am posting here as I haven't yet had a fix from Norton. The AV application has disappeared from the Norton Solutions folder leaving aliases and readmes. I have tried reinstalling using Update, my disk and from the redownload link in my saved order confirmation form. Still no App. Is Tiger treating it as a virus?

I would add that it not viruses that are the problem, but Trojans and malware.
No viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions.
It is possible, however, to pass on a Windows virus to another Windows user, for example through an email attachment. To prevent this all you need is the free anti-virus utility ClamXav, which you can download from:
http://www.clamxav.com/
However, the appearance of Trojans and other malware that can possibly infect a Mac seems to be growing, but is a completely different issue to viruses.
If you allow a Trojan to be installed, the user's DNS records can be modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's (that's you!) DNS records stay modified on a minute-by-minute basis.
You can read more about how, for example, the OSX/DNSChanger Trojan works here:
http://www.f-secure.com/v-descs/trojanosxdnschanger.shtml
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
http://macscan.securemac.com/
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X and allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
(Note that a 30 day trial version of MacScan can be downloaded free of charge from:
http://macscan.securemac.com/buy/
and this can perform a complete scan of your entire hard disk. After 30 days free trial the cost is $29.99. The full version permits you to scan selected files and folders only, as well as the entire hard disk. It will detect (and delete if you ask it to) all 'tracker cookies' that switch you to web sites you did not want to go to.)
A white paper has recently been published on the subject of Trojans by SubRosaSoft, available here:
http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174
Also, beware of MacSweeper:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
http://en.wikipedia.org/wiki/MacSweeper
On June 23, 2008 this news reached Mac users:
http://www.theregister.co.uk/2008/06/23/mac_trojan/
More information on Mac security can be found here:
http://macscan.securemac.com/
The MacScan application can be downloaded from here:
http://macscan.securemac.com/buy/
You can download a 30 day trail copy which enables you to do a full scan of your hard disk. After that it costs $29.95.
More on Trojans on the Mac here:
http://www.technewsworld.com/story/63574.html?welcome=1214487119
This was published on July 25, 2008:
Attack code that exploits flaws in the net's addressing system are starting to circulate online, say security experts.
The code could be a boon to phishing gangs who redirect web users to fake bank sites and steal login details.
In light of the news net firms are being urged to apply a fix for the loop-hole before attacks by hi-tech criminals become widespread.
Net security groups say there is anecdotal evidence that small scale attacks are already happening.
Further details here: http://news.bbc.co.uk/2/hi/technology/7525206.stm
A further development was the Koobface malware that can be picked up from Facebook (already a notorious site for malware, like many other 'social networking' sites), as reported here on December 9, 2008:
http://news.bbc.co.uk/newsbeat/hi/technology/newsid_7773000/7773340.stm
You can keep up to date, particularly about malware present in some downloadable pirated software, at the Securemac site:
http://www.securemac.com/
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac, and alternatives will probably appear in the future. In the meantime the advice is: be careful where you go on the web and what you download!
If you think you may have acquired a Trojan, and you know its name, you can also locate it via the Terminal:
http://theappleblog.com/2009/04/24/mac-botnet-how-to-ensure-you-are-not-part-of- the-problem/
As to the recent 'Conficker furore' affecting Intel-powered computers, MacWorld recently had this to say:
http://www.macworld.co.uk/news/index.cfm?email&NewsID=25613
Although any content that you download has the possibility of containing malicious software, practising a bit of care will generally keep you free from the consequences of anything like the DNSChanger trojan.
1. Avoid going to suspect and untrusted Web sites, especially *********** sites.
2. Check out what you are downloading. Mac OS X asks you for you administrator password to install applications for a reason! Only download media and applications from well-known and trusted Web sites. If you think you may have downloaded suspicious files, read the installer packages and make sure they are legit. If you cannot determine if the program you downloaded is infected, do a quick Internet search and see if any other users reported issues after installing a particular program.
3. Use an antivirus program like ClamXav. If you are in the habit of downloading a lot of media and other files, it may be well worth your while to run those files through an AV application.
4. Use Mac OS X's built-in Firewalls and other security features.
5. Stop using LimeWire. LimeWire (and other peer-to-peer sharing applications) are hotbeds of potential software issues waiting to happen to your Mac. Everything from changing permissions to downloading trojans and other malicious software can be acquired from using these applications.
6. Resist the temptation to download pirated software. After the release of iWork '09 earlier this year, a Trojan was discovered circulating in pirated copies of Apple's productivity suite of applications (as well as pirated copies of Adobe's Photoshop CS4). Security professionals now believe that the botnet (from iServices) has become active. Although the potential damage range is projected to be minimal, an estimated 20,000 copies of the Trojan have been downloaded. SecureMac offer a simple and free tool for the removal of the iBotNet Trojan available here:
http://macscan.securemac.com/files/iServicesTrojanRemovalTool.dmg

Norton AntiVirus on MacBook?

I previously had a MacBook Pro for a few days and had installed Norton AntiVirus on it with no problems. But when I switched over to the MacBook, installing and using Norton was a nightmare (almost as bad as not being able to sync with Bluetooth). I installed and reinstalled about 20 times and receive the same error: "Norton AntiVvirus Auto Protect could not continue. Please run LiveUpdate or reinstall & restart. Code:10."
Not only that, but when I try to open Norton AntiVirus (or any part of it such as Preferences), I get this error: "Norton AntiVirus quit unexpectedly."
I don't know why it ran on my MacBook Pro with no problems but it's not on the MacBook. Anyone else have this problem?

I would also like to hear any ideas to JennC's original post. I am helping a friend with a MacBook with similar problems. LiveUpdate and Norton AntiVirus crash on launch. I've tried repairing permissions, verifying the disk, reinstalling, etc.
-- Here is what I don't want to hear from you all: --
"Don't install Norton!"
I agree with you, but sorry, but my friend is going to a school where they require that it be installed. Not installing it is not an option. I need to hear ideas that will make it work. I am extremely familiar with most Mac troubleshooting as I used my first Mac in 1985.
My friend has already been through some troubleshooting with the school IT but it didn't seem to help. My next step will be to clone the entire MacBook drive to a backup drive so I can reinstall OS X to see if Norton works better on a true virgin OS. But I sure would like to hear if there's a simple solution, first.

Hello everyone. I've got a macbook pro running on mac os x 10.6.8; trying to set up norton antivirus and it requires mac os x 7 or later. How can I safely upgrade to mac os. 7?

Hello everyone. I've got a macbook pro running on mac os x 10.6.8; trying to set up norton antivirus and it requires mac os x 7 or later. How can I safely upgrade to mac os. 7?

leroydouglas is correct, DO NOT install Norton or any other commercial anti virus software. They all work very poorly with Macs. If you insist on AV software, consider Sophos, it is free.
If you do wish to update your OSX, here are the available options:
http://store.apple.com/us/product/D6106Z/A/os-x-lion?find=lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
http://www.apple.com/osx/how-to-upgrade/
Ciao.

Norton Antivirus and Mac Book Pro

I receive the same error message every time I start up my Mac Book Pro. That Norton antivirus needs to be reinstalled. I have done this several times and have gotten the latest updates but still get the same message. Is it a compatibilty problem with the intel chip?
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dralacar,
Welcome to Apple Discussions.
According to MacFixIt: Symantec has now told MacFixIt that they are working on a fix which should be available shortly.
A company representative told us:
"We wanted to give you a heads up that Apple’s recent batch of security updates caused some issues to LiveUpdate on Intel Macs. We are working on a fix right now."
;~)

Norton AntiVirus 11, Time Machine, and Time Capsule

When Time Machine starts Norton AntiVirus begins a scan of all 700k+ files on my Time Capsule. I cancel the scan but wonder if I am doing the right thing?

Hi gumsie, I can include much more than a line about being vigilant.
While there are no known viruses that attack Mac OS X at the present time, it is possible for spyware to get onto your Mac.
So I go to lenghts to protect my user. A hosed system can be replaced but a compromised user folder is compromised forever. Along with all your important data like bank records, credit cards, ... I.e. your "identity" stolen.
The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with Tiger. It will check for known virus signatures at any rate.
Hope this allays your fears;-)
-mj

Norton antivirus and cached email

Norton keeps telling one of our teachers that she has a virus in her Mail cache. She closes the norton box and it keeps popping up , over and over. She has deleted emails, emptied the trash nothing helped. Does she need to delete some preference file in her library?
She is running os 10.4 and Apple Mail.

I just had a similar situation come up myself yesterday.
I too had Norton Antivirus identify several messages in my IMAP folder that contained infected attachments. I dutifully waded through several mailboxes vi Mail.app to delete messages containing any suspicious attachments.
The scan just ran again last night and still found the same number of infected messages. I looked harder at the paths:
/Tiger/Users/dalel/Library/Mail/IMAP-dalel@<my-email-addy>/INBOX.imapmbox/Cached Messages/
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I removed several dozen CachedMessages folders from my ~/Library/Mail/IMAP-* folders, and am now virus free.
So even though your teacher may have cleaned out their mailboxes via Mail, the same corrupted files could still be present in the alternate cache folder.
Hope this helps.
-Dale
Dual G5 2.5 GHz Mac OS X (10.4.3)

Why does norton antivirus keep telling me that an attack attempt hss been and it points to firefox.exe?

I keep getting messages from norton antivirus that an attempted attack has occurred and it points to firefox.exe

Hi there Amiliz1313,
I seems like you may have already done a few of these steps, but I would recommend going over some from the article below.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you continue to have issues with your Apple ID, please refer to the "Additional Information" section at the end of the article.
Hope that helps,
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should be on at all times. Can anyone give me some help on this problem?

Norton has a very bad reputation here (thus Barney's response). I have no personal experience with it, but at the same time see no purpose whatsoever in having something like Norton installed. See my Mac Malware Guide for more information. If, after reading that, you still want or need AV software, get a copy of ClamXav.
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

I uninstalled the norton antivirus when setting up my new computer and now it takes forever to start

Can someone help me?
I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead.
I want to know what could have happened in the uninstall.
Also, I really would like to talk to a tech person.

leannej926 wrote: Can someone help me? I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead. I want to know what could have happened in the uninstall. Also, I really would like to talk to a tech person.
Hello leannej926, When you first got your new HP system, you would have needed to activate the Norton Anti-Virus program. This would have required you to set up a Symantec account. Symantec would have the product serial number for your copy of the Norton Anti-Virus program.
If the subscription has not expired, you can go to the Symantec web site and initiate a Chat session, and explain what happened and the Symantec Support representative can resolve this issue for you very easily.
Before you reinstall Norton Anti-Virus, you will likely need to uninstall any other Anti-Virus program, since another program may be seen be Norton as a virus itself.
Here is the link to Symantec. Look at the left side of the screen for the Chat Tab.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

;jsut upgraded firefox 4 and pop up said that my norton antivirus is no compatiblie; what can I do?

jsut updated to firefox 4 and pop up window said my norton antivirus is not compatiable wit hthis version. what can I do?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
First, save any work such as draft email messages. Then:
1. Clear Firefox's Cache
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Clear your Yahoo cookies and then try reloading the page. You probably will need to log in again.
Does that help?

I was surfing the web and got tricked into downloading MacProtector. It says my system is infected!! Of course they want almost $80 to register the copy that is on my laptop. Is this a good product?? Should I get something else, like Norton antivirus?

I was surfing the web and got tricked into downloading MacProtector. It says my system is infected! Of course they want almost $80 to register the program so I can then use it to clean up my machine. Is this a good program?? Should I get something like Norton antivirus instead??

Yes, turning off Javascript works, but turning it on and off is a pain if one has to make a trip to the preferences.
Why many recommend the NoScript Add-on as one can drag a "allow" button to Firefox's toolbar and turn on scripts on a site per site, case per case basis.
NoScript also protects against other web nasties, like Clear click jacking and zillions of other web based trickery.
http://noscript.net/changelog
Apple Support Forums works fine without Javascript running, I do it all the time, it also supports HTTPS encrpytion too.
It might be that I'm not seeing a lot with Javascript and other things turned off, but the post box functions etc. work just fine.
Maybe Apple is heading towards no scripts running on all their products?
First Flash gets the axe, then Java is coming next and perhaps finally Javascript? hmmmm?
Smart move possibly.
Nope it's the same with it on or off.

I updated and couldn't connect, but I found my culprit, Norton Antivirus.

Three weeks ago I updated my i-tunes to the new 6.03 version and I couldn't to the music store since then. Today i got on the support and services web page and keyed my problem. They said, among other things, to make sure there aren't any third party virus scan programs on your computer. So I disabled Norton Antivirus fro half an hour and now it works.

I think I have the exact same problem. I've discabled Norton Antivirus too and reinstalled and tried to use itunes but it didn't work. You said you disable for 30 minutes. After that what did you do. When you launched itunes and it went directly to the music store did you get connected right away or did you have to wait for a while in that 30 minute disable period?? Thanks!

Rosetta and Norton Antivirus

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