Rosetta Stone - cannot install

I have recently purchase Rosetta Stone - it gets all the way through install and then says it failed.  Rosetta Stone support told me to check my adobe air version - so i download adobe air and it doesn't install, says my administrator won't allow it.  I'm new to Mac and am having a hard time - is this a security setting I can change?  Very frustrating to not be able to see an error code on Rosetta Stone or security settings I didn't set.
Per Rosetta Stone support, if I get Adobe Air installed I should try reinstall. 

Karen,
If your machine is covered by AppleCare you can call Apple for some help. All new Mac's get 90 days of complimentary AppleCare and it can also be purcharsed. AppleCare extends the warranty to 3 years and also extends telephone help to 3 years. If the machine is yours I would STRONGLY recommend it especially becuase you are new to  OS X.
In addition if you have switched from a PC I'd also recommend bookmarking and using these sites. Switch 101, Mac 101 & Find Out How Video tutorials.
Roger

Similar Messages

  • Rosetta Stone not working?

    Hello
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    Contact the publisher of Rosetta Stone. http://www.rosettastone.com/contact

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    drwxrwxrwx  2 dag   admin     68 Jan  8 21:02 Language Training
    drwxrwxrwx  4 root  admin    136 Jan  7 11:18 Updates
    drwxrwxrwx@ 5 root  admin    170 Jan  7 11:18 bin
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    -rwxrwxrwx  1 root  admin     11 Dec 29 12:36 products.xml
    -rwxrwxrwx  1 root  admin  95232 Jan  8 21:08 tracking.db3
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    drwxrwxrwx@ 3 root  admin       102 Dec 29 12:03 FNPLicensingService
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  • How do I install Rosetta Stone onto my Macbook running OSX 10.8 when installing it I go into the folder called For MAC Users and the files in there are .exe files which cant be open on a Mac. If anyone has a solution or even a download link let me know.

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  • I was going to install Rosetta Stone Spanish onto my Macbook but am concerned about it taking up space on my 2GB hard-drive.  I have an external WD hard-drive; is it possible to put the application onto the external hard-drive to save space on my mac?

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  • How do I install rosetta stone on my Macbook Air

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  • Having trouble installing Rosetta Stone

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  • When I attempt to install a non-Apple app using a CD, I do not get the prompts that are supposed to occur automatically and can't find a way to make them start. I am installing Rosetta Stone.

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  • Rosetta Stone...should I install?

    Hi - stupid question here, but should I install Rosetta Stone? I did not install this option when I performed a clean install of SL on my early 2009 Mac Pro because I feared it would negate my capabilities or handicap my SL performance.
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    Based on some Googling...nothing really mentioned about negative performance. So I just wanted to verify via the forum.
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    Rosetta Stone are publishers of a range of Language teaching modules.
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  • I'm trying to utilize Rosetta Stone software but I cannot hook up my headset USB port they came with it what's the best solution

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  • I cannot open Rosetta Stone on my macbook pro

    I am unable to open my Rosetta Stone on my Macbook Pro.  Rosetta Stone is version 3.4.5

    Contact the developer.  You may need a different version that is compatible with Yosemite.
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  • After installing Lion, I get an audio "instillation failed" message every tine I turn on computer. everything seems to work except microphone on roseta stone software.

    I have reinstalled OS Lion with same results.

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  • Rosetta Stone: 'Fatal Application Error #1141'

    Hi,
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  • Rosetta Stone Language software

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