Rosetta Stone TOTALe (Spanish) 4.5.5 Fatal Application Error 1141 Installs But Won't Launch After MacBook Restarts

I have a MacBook Pro running OS X 10.9.4 (Maverick) and am trying to add Rosetta Stone Latin Am Spanish to this laptop, after having successfully installed it several years ago on a older MBP.
I was given the latest download file TOTALe 4.5.5 by Rosetta Stone Support for this purpose. It will install fine and work, immediately upon installation, but when I shut down and restart, I can no longer launch the program and get the Fatal Application Error 1141 code instead.
I have been through this issue many, many times with Rosetta Stone Support already and have followed, alone and with them, the troubleshooting link set up for this problem without success. (Here is the link: https://rosettastone.secure.force.com/en/language-learning/articles/Error-1141-a ppears-when-I-start-the-Rosetta-Stone-TOTALe-application#macdiv) Rosetta Stone has run out of ideas to resolve this issue. (I have saved about 10 chat session transcripts where the support people have me run through the same steps over and over, despite my informing them of the previous lack of success in following these steps.)
My OS X is up to date. I am wondering if anyone else has experienced this problem running Maverick.
Any thoughts would be greatly appreciated.
P.S. This is a relatively new MBP and the only add-on software other than Rosetta Stone is Microsoft Office.

I have the same problem. Back in 2011 I bought Rosetta and got the very same problem, talked and talked to their support to no avail. On that instance they returned my purchase money. This time around I asked beforehand if the software was totally compatible with Yosemite and they said yes. I just got it, tried to unit and got error 1141 again. It is very frustrating! I will talk to them again but my hopes are very low. I guess one needs to understand that the software is crap!

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Rosetta Stone: 'Fatal Application Error #1141'

Hi,
I am running Lion 10.7.4, and when I installed my Rosetta Stone V4.1.10 I was given the error code in the title. After a long, long time trying to figure out how to resolve this I still cannot. I have contacted Rosetta Support, checked my Date and Time, downloaded updae v4.1.15, downloaded Adobe Air, uninstalled and reinstalled and restarted MBP numerous times and nothing is working.
I believe the problem is there is no Rosetta Stone Daemon file on my MBP after installing Rosetta, however I have already tryed to install this and it still isn't working. Please don't refer me to Rosetta Stone support, they are clueless at the best of times.
Any help is much appreciated.

I solved it. I just upgraded to Mountain Lion for free with the Apple Upgrade program. It's sad that this seemed the only way to fix it but that's just the way some things turn out. I had been on the phone with a Rosetta stone agent for 2 hours, which including them remotely accessing my MBP, but even they were stuck.
I hope you never have the problems I have faced over the past two days.

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Just checking to see if you ever got this fixed..... I'm having the same problem.
Trying to install the 64 bit version does exactly what you describe above, doesn't get
past the InstallAnywhere screen. Interestingly, the 32 bit version installs fine, but the
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Hopefully somebody at Adobe reads this forum once in a while.

Rosetta Stone Fatal Error #1141

Hi,
I just purchased Rosetta Stone (CDs not download) and am having trouble running it. After installing it the first time I got this error message, and read that restarting/shutting down the computer and downloading the latest version of AdobeAir would resolve the issue. I have tried all three of these, and have uninstalled and installed twice, and I still get this message. Any and all help is appreciated, thanks very much.

The company provides this answer to that error message:
http://success.rosettastone.com/articles/en_US/Text/Error-1141-appears-when-I-st art-the-Rosetta-Stone-TOTALe-application/?q=fatal+error+1141&l=en_US&fs=Search&p n=1#macdiv
If that doesn't help, you'll probably need to contact Rosetta Stone Support.
Regards.

Why won't my Rosetta Stone open?

I just bought Rosetta Stone TOTALe. I have a Mac with OS X 10.5.8 (9L31a), which should support the program. However, after installing the disc the program will not open. When I click on it bounces once and then closes. I tried deleting my cache but that didn't help. Can anyone help me out?

Thank you Jeremymsu!
I had the same problem with Rosetta Stone Totale. I'd click the icon, it would bounce once and then not load. So I redownloaded both Flash and Air and it launched.
BUT, once it launched I received "Fatal Application Error: #2124" and the program would crash. Here's a link to the Rosetta Stone support page with the fix. I followed the directions and now have the program running like a champ.
http://success.rosettastone.com/ics/support/KBAnswer.asp?questionID=8402&hitOffs et=32+31+24+22+20+18+14+8+7
FYI: I'm runing Lion (10.7.3) on iMac Core i5

Having trouble installing Rosetta Stone

I am having trouble installing Rosetta Stone TotalE. After the installation I get the error Fatal Error #2124.

http://success.rosettastone.com/articles/en_US/Video/VIDEO-Fatal-Application-Err or-2124-Mac/?q=fatal+error+2124&l=en_US&fs=Search&pn=1

Is Rosetta Stone v4 compatible with Mountain Lion?

I'm looking to upgrade to Mountain Lion however I just dropped $500 on Rosetta Stone a few weeks ago. I'm wondering, has anyone here tried running Rosetta Stone v4 on Mountain Lion?

I think the problem occurs when making a fresh installation of Mountain Lion and then using the Migration Assistant to bring applications, settins, and files from a Time Machine backup onto the newly installed Mountain Lion. That's what I did because I thought upgrading to OS 10.8 (Mountain Lion) was a good time to also upgrade my Macbook with a larger hard drive. Read this thread for the error description are the hoops I had to jump through to make Rosetta Stone 4 work in this upgrade scenario.
Rosetta Stone (v.4.1.15) Error 8111 under Mountain Lion
It appears that the culprit may be the file "tracking.db3" located in /Library/Application Support/Rosetta Stone/TOTALe
I'm not sure how a fresh installatoin of Rosetta Stone 4 would behave under Mountain Lion. Perhaps it would also go smoothly. I do know that restoring Rosetta Stone (application and application settings) with the Migration Assistant onto Mountain Lion from the Time Machine backup made on Lion causes major issues and Rosetta Stone doesn't work without extra steps described in the referenced thread.

Rosetta Stone (v.4.1.15) Error 8111 under Mountain Lion

When launching Rosetta Stone v. 4.1.15 under OS X Mountain Lion, I'm getting the following error during the license verification process:
"8111 There was a minor error. Click OK to continue. -1"
Before I upgraded my Mac from Lion (where Rosetta Stone was working) to Mountain Lion, I had replaced my hard drive on the Mac. So, I first powered down my Mac and pulled out the existing drive with Lion and working Rosetta Stone on it and replaced it with a brand new hard drive (larger capacity). Then I installed Mountain Lion on the new drive. Then I used the existing Time Machine backup and Time Machine restore function of Mac OS to bring personal files, applications, and settings from the backup (made in Lion) into the newly installed Mountain Lion. Every other application (besides Rosetta Stone) that I had installed under Lion worked in Mountain Lion after this process was completed.
I called Rosetta Stone support, and the gentlemen I spoke with thought that the problem was due to me not having deactivated the license under Lion, so the Rosetta Stone license verification server was thinking that I was trying to activate Rosetta stone on a third computer with the same Activation Code. So today I decided to boot up my Mac with the old drive that still has Lion installed on it. Once my Mac booted up, I launched Rosetta Stone, and the license verification completed normally, so I was able to use Rosetta Stone. Then I deactivated the Rosetta Stone license under Lion and received a Deactivation Code. After that, I was given a confirmation message that the deactivation succeeded. Then, I booted my Mac into Mountain Lion, launched Rosetta Stone, entered the Activation Code, and received the same exact 8111 error. I have now tried to activate the Rosetta Stone license under Mountain Lion several times, and I keep getting the same 8111 error.
So, the problem was not with Rosetta Stone license verification server thinking that I was trying to activate a third computer with the same Activation Code. Before I upgraded to Mountain Lion, I had Rosetta Stone software activated on two Macs with the same Activation Code. I am NOT trying to install this software on a third Mac. I am trying to run it on the same Mac that I was running it before I upgraded from Lion to Mountain Lion.
To me it looks like there is a problem between Rosetta Stone and Mountain Lion in that for some reason the verification of Rosetta Stone Activation Code is failing under Mountain Lion, whereas it is working fine under Lion.

After several days of going back and forth with Rosetta Stone support, and their useless advice, I finally figured out how to get Rosetta Stone TOTALe 4 to work under OS 10.8 Mountain Lion. Below are the instructions; follow them attentively, and you should get Rosetta Stone TOTALe 4 working under Mountain Lion.
Getting Rosetta Stone 4 to work under OS 10.8 Mountain Lion
1. Download the Rosetta Stone package from http://www.rosettastone.com/v4upgrade
2. In the Finder, search for "rosetta stone kind:app" without quotes.
3. Drag the "Rosetta Stone TOTALe" application to Trash. This is your existing installation of Rosetta Stone TOTALe that doesn't work under Mountain Lion.
4. In the Finder, go to /Library/Application Support/Rosetta Stone/TOTALe and locate the file "tracking.db3" (without quotes).
5. Select this file and hit the "Return" key on the keyboard.
6. Rename this file to "tracking-backup.db3" (without quotes).
7. Click on Apple, click on System Preferences and go to Security and Privacy > General; under "Allow applications downloaded from:" select "Anywhere".
8. Go to the Downloads folder and find the file "Rosetta_Stone_TOTALe.dmg" (without quotes) that was downloaded in Step 1.
9. Double-click on this file. Then in the window that opens, double-click on the "Rosetta Stone TOTALe.mpkg" file (without quotes).
10. Install the Rosetta Stone TOTALe application.
11. In the Finder, locate the mounted package with the Rosetta Stone installer and eject it. (This step is important in order to be able to locate the updater package later on.)
12. Quit the Rosetta Stone TOTALe application.
13 In the Spotlight or Finder, search for "rosetta stone kind:app" without quotes.
14. Launch the newly installed Rosetta Stone TOTALe application.
15. The application will prompt you to download an update.
16. Agree to downloading the update and wait until the download is finished.
17. The application will tell you that the update was downloaded successfully and that once you hit "OK" it will launch the updater. However, it does not launch the updater. Instead, you should open the Finder, and under DEVICES locate the mounted updater package.
18. Click on the mounted updater package and run the updater application.
19. Once the updater application finishes, quit it.
20. In the Spotlight or Finder, search for "rosetta stone kind:app" without quotes.
21. Launch the newly updated Rosetta Stone TOTALe applicatoin.
22. You will be prompted for the activation key. Enter the activation key that came with your Rosetta Stone Software.
23. Quit the Rosetta Stone TOTALe application.
24. In the Finder, go to /Library/Application Support/Rosetta Stone/TOTALe and locate the file "tracking.db3" (without quotes).
25. Drag the "tracking.db3" file to Trash.
26. In the same location (/Library/Application Support/Rosetta Stone/TOTALe), find the "tracking-backup.db3" file, select it, and press "Return".
27. Rename the "tracking-backup.db3" file to "tracking.db3".
28. In the Spotlight or Finder, search for "rosetta stone kind:app" without quotes.
29. Click on the Rosetta Stone TOTALe application. It should launch with the user progress that you had before you upgraded to OS 10.8 Mountain Lion.

I was going to install Rosetta Stone Spanish onto my Macbook but am concerned about it taking up space on my 2GB hard-drive. I have an external WD hard-drive; is it possible to put the application onto the external hard-drive to save space on my mac?

I was going to install Rosetta Stone Spanish onto my Macbook 10.6.7 but am concerned about it taking up space on my 2GB hard-drive. I have an external WD hard-drive, and I was wondering if it is possible to put the application onto the external hard-drive to save space on my Mac?

I think you're confused about how much hard drive space you have. You probably have 2 GB of RAM... there hasn't been a Mac shipped with only a 2 GB hard drive in a while. At the bottom of any Finder window, how much space is available?
If you're actually running low on space, you should move documents to the external drive, since many applications want to be on the system drive.

Can i transfer Rosetta Stone Software from my iMac to an iPad 2?

Hi,
Can i move my rosetta stone software from my imac which runs 10.4.11 to an iPad 2?
I haven't yet bought the ipad but i want to take it with me while i travel but want to make sure that this is possible first.
I bought the software legally and have all the discs. It isn't an app.
Also is there any way to plug in an USB connector into an iPad 2?
Can someone help me please?
Thank you.

As Demo said this isn't an Apple thing. It is the way the world works. Software for one platform doesn't generally work on another platform.
It is something to take up with Rosetta Stone. They do make a Total Course HD application which is free. However it looks like you need to pay for some kind of monthly subscription to hook it up with your account.
Which also makes sense. Nothing is free. Rosetta is a company that needs to make money to pay its employees. They could have included the cost of this service with the inital purchase of the system, but then all the people who don't have iPads would be complaining that they had to pay for something the didn't/couldn't use.

Has anyone tried to download Rosetta Stone to their iPad? Can it be done?

I'm going to be on an overseas flight and thought I'd learn Spanish during the 13 hours.

Seems like all Rosetta Stone app require Internet access. Some flights have Internet. Check with your airline to see if Internet is available and ask how much it costs.
Delta for instance uses GoGO Internet which cost $14.00 for a 24 hour period.

Rosetta Stone won't open

Hello, I've installed "Rosetta Stone v4 TOTALe" on my computer. After seeing that the installation was successful, I try to open the app by double-clicking the icon, but instead the icon just appears quickly on the dock and then disappears. What should I do? The disk has been used previously by a family member, but only briefly. I haven't even tried to activiate the product yet. I've attempted to live chat with Rosetta Stone support, but it didn't work. Please respond promptly
Im using OSX Lion v10.7.5
Regards, aidansi384

Yes, now I've tried and at first the icon was bouncing but then it did the same thing as before and disappeared.

Rosetta Stone Mic Delay

Is there any way to keep the internal mic from going to sleep while I work in Rosetta Stone? The program does recognize the internal mic on my computer, but if it has been a few moments since the lesson last asked me to use the mic, the mic seems to go to sleep, and I have to repeat myself 3-4 times before the mic picks me up. Sometimes this happens in the middle of me saying something, so Rosetta Stone marks it wrong when I've said the right thing 2-3 times.
This is annoying, not really a bug, but it would be great if there was a way to keep my mic "awake" during my Rosetta Stone lessons. Any suggestions?

Mine is a different problem. And this is with a Mac Pro desktop.
First off, the USB headset never works. I tried the Rosetta Stone-supplied headset and a Logitech G330 (normally used for in-game chatting) and they did not work in the Rosetta program - versions 3 and 4.
I used an external mic and opted for the line input. Rosetta worked perfectly. I went all the way through Level 2. (Language I am learning is German), and even managed to converse with a German online tutor in Seattle (a feature in Version 4's TOTALe software).
Until two weeks ago. The line input is now kaput. This might have been related to a recent software update they made. The software update has now broken Rosetta and I cannot use any inputs at all. And "kaputt" is not a German word I want to keep learning about Rosetta's software!
Already called technical support. I am led to believe that there's something in the software that is refusing to take any input. The tech support call took almost an hour with little progress (I'm sure their technicians have already noted about it). I have nothing against the South Asians here on Apple Discussions, but their tech support team needs work.
Fluenz, though, had no problems. Fluenz is a competing language learning provider, but unlike Rosetta, only offer five languages - neither of them is German - and does not use speech recognition like Rosetta. However, there were absolutely no problems with Fluenz receiving any audio input.
Too bad. Rosetta actually worked wonders - when it worked.

Rosetta Stone help?

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All I can find is the icon for Adobe Air Installer. Should I just uninstall the whole godam program and re-install? Or just use a windows pc and be done with it. The last time I installed anything by disc on this computer was Snow Leopard and after shutting down the computer, the whole thing crashed. I spent the day at the Apple store where a 10 year old worked on it making it better. Can someone give me an understandable answer?

Since it's not an Apple product, you should contact Rosetta Stone support, as no doubt you're entitled to it being a paying customer:
http://www.rosettastone.com/global/support

I cannot install the language pack CDs for Rosetta Stone.

I'm trying to install the language packs of my Rosetta Stone package. The application CD installed ok, and it is running. You need to then install the language CD from inside that application. When I "add language CD", I get the error "You must have administrative permissions to use this feature." I've set all permissions for all groups the "read & write" on both the Rosetta Stone app file and the content folders. I've called Rosetta Stone and they tell me this is an Apple problem. Help please! I'm getting really, really frustrated with this!
I'm on an iMac, OS X 10.9.5
Thanks.

Frank,
so, I did search for the directory Language Training - it doesn't exist on my system. As an experiment, I manually added the directory and gave it read/write permissions. Rosetta still couldn't install the language CD. I've cut and pasted the permissions below of the Rosetta Stone directory as well as the bin directory. I wonder if I'm having this problem because I'm trying to install Rosetta Stone Version 3? That is the latest version that allows for homeschooling.
drwxrwxrwx   8 root admin 272 Jan 7 15:35 Rosetta Stone Version 3
drwxrwxrwx 2 dag   admin     68 Jan 8 21:02 Language Training
drwxrwxrwx 4 root admin    136 Jan 7 11:18 Updates
drwxrwxrwx@ 5 root admin    170 Jan 7 11:18 bin
-rwxrwxrwx 1 root admin    464 Dec 29 12:34 dynamicStoredPaths.xml
-rwxrwxrwx 1 root admin     11 Dec 29 12:36 products.xml
-rwxrwxrwx 1 root admin 95232 Jan 8 21:08 tracking.db3
Dags-iMac:Rosetta Stone Version 3 dag$ cd bin
Dags-iMac:bin dag$ ls -l
total 53768
drwxrwxrwx@ 3 root admin       102 Dec 29 12:03 FNPLicensingService
-rwxrwxrwx@ 1 root admin 27526316 Jan 6 20:36 preparchive_11.4.100.yaa
next I'm going to try installing it from a user (non-admin) account

Rosetta Stone TOTALe (Spanish) 4.5.5 Fatal Application Error 1141 Installs But Won't Launch After MacBook Restarts

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