Rotated photos problem on Lumia 930, 1520 with Denim update

There is an issue with photos taken on Lumia 930, 1520 with Denim update: camera uses EXIF rotation property instead of properly rotating the picture. As a result, apps which don't properly support EXIF.Rotation show photos rotated.
To reproduce, take the photo in vertical orientation on Lumia 930 with Denim update. Open Instagram official app (as an example), try adding new photo ->> you'll see that the photo is 90 degrees rotated.
Now question: is it a feature or is it a bug?
And if it is a feature, where is it documented?

Thanks for reply.
Well, I am a developer writing my own app. And what I see is a sudden change in phone camera behavior, which affects and annoys lots and lots of users of my app (VK for WP), Telegram messenger app, and Instagram app, which I used as an example, because
it is well known.
It does seem like a feature to me now, so would't it make sense to have some native support for it? For example, make BitmapImage pay attention to EXIF and correctly rotate?
And again: is this change documented anywhere?
And please, bring my question where it was originally posted.

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Problems In Lumia 620 yellow with black update ---...

Are all people using the Lumia phone facing below problmes ??????
(01) You cannot save audio files / media files received from mms and you cannot store audio files received through any messenger such as Whatsapp or line !!!!
(02) if you want to forward a mail, You cannot edit email text received in the orginal mail and it will compulsorily go as part of your mail either in forward or in reply.
(03) if some one sending you a mail have saved his name as particular sender, you cannot serch the mail with his mail id or content of subject line or email text ...example ...my mail is ************* and I have send my sender name as "JAI HO" and my subject line is quotation..... than you need to serach for this mail by "JAI HO" you will not be able to search the mail with nokia or sameer or sameerdaga or quotation.
(04) If you create a sms from contact / log you cannot add another recfeiptent to the same sms, you need to resend or forward the same.
(05) you cannot send an sms to a number in any contact saved under heading work or home or any other heading other than mobile.
(06) you cannot record call not even with a beep sound.
(07) while talking on phone if you go and try to view any other app such as mail or sms or any other app....you are thorown out of it in sec.
(08) Whats app doesn't work propoerly on Lumia...when you start Whatsapp it comes out of it within 1 minute or two max 5 minute. If you have not read any messages in any particualr grooup and the unread message si more than 50 in the particular group you cannot read them as you would scroll up to read the old message, it will come out of whats app.....
(09) During night time when you phone battery is about to drain to zero, and you want to switch off the phone and go to sleep alongwith keeping your phone to charge, you cannot do that....as you put the phone to chraging....it automatically starts on and agina with the friends and business all overseas or who are awake keep on sending the messages in grp or emails etc disturbs your sleep.
(10) broadcast in lumia is so poor you cannot add more peopel to existing braod cast. first of all to create a broadcast grp is also so difficult that you forget to use broadcast in whatsapp on lumia phone.
(11) In whatsapp the name of sender appears after the message....you dont know who have send you the message until you read tha completely.
(12) No settings facility or no options available for different type of notification of group or individula or broad cats in whats app.
(13) No privacy setting option available for whats app on lumia phone.
(14) You cannot store any audio files recived via whatsapp on phone. Media Autodownload is not optional but compulsory on phone.
(15) Windows phone....i understand that windows phone means tha t you can enter any damn app or thing from one app to other but its not like that in lumia windows phone. Like if you start drive here and your location options is turned off, you need to come out of drive here go to setting than go to location and start on the location. you cannot do that from that particular app... All app in lumia dont have feature of option.
(16) In email you cannot select all mails at a time. you need to select one mail everytime.
(17) you cannot view sms in folders option its compusory threaded way.
(18) You dont have option to view log differently like incomeing only, or outgoing only or missed call only or sms only. it will be one by one only. you cannot view in threaded form.
(19) Though you turn off show message in notification you whats app message will still be displayed on the top of the screeen when received.
(20) You cannot save the Group icon picture of whats app on your mobile.
(21) Calendar feature is also not good. You cannot import the date of birthday or anniversary from your contacts to your calender....
(22) You cannot publish or share more than one picture/video at a time from gallery to whats app.
(23) You cannot share your contacts from contacts to whats app. You need to open whats app than select the contact you wnat to share with anyone. and this is windows phone ?????
(24) No option of whats app is allowed in any app like contact or sms. As there is opton for call/text there shall be option for whatsapp and line too in conatcts list.
(25) if you have saved more than one numer under diofferent head of particular person and if you receive any message from that person you cannot make out from which number did he send us the sms from. for example. I have save 3 numers for Mr/ A, mobile - 123, mobile 2 -456, mobile 3 - 789, now when he send me any message from mobile 2 and i try to go to that sms and try to call the number fromw hich i have received sms, i cannot do that the entire contact is opened and i need to select which number i need to dial, i cannot make out from which number he had send me sms from.
(26) You cannot use sd card for anything except to store videos and pictures ...all other apps or anything is tored only on phone not on sd card than why do u need sd card.
so many other problems... to share....these nokia and windows people claim to give us the best phone in the world..... how ?????
Sameer Daga **************
Moderator's note: Post were edited as it contains email address and phone number. It is unwise to publish any contact information in a public forum.

sameerdaga wrote:
Except 8, 10, 11, 12, 13, 14 and 20, which issues relate to WhatsApp. Also to put phone to flight mode is not the solution to problem of auto switching on of phone while charging. Kindly resolve other issues and forward the issue related to WhatsApp to WhatsApp technical team.
regards
Sameer daga 09825304004
I do not use whatsapp and am not interested in what it does or not. It's up to you to report bugs to the developer. And when I check it's actually problems 8,10,11,12,13,14,19,20,21,22,23 and 24 related to Whatsapp. That's 12 out 25 of your "problems" related to a third-party app.
Phone switching on when charging is not a problem or a bug - that is the way charging works today - on WP8, Android and iOS so you'll have to live with it regardless of what phone you have.
Your issue 25 is not an issue - you just don't know how to do it. When you open the received text message at the bottom there is an icon with two arrows, one pointing left, the other pointing right. Tap on that icon and the number from which the message was sent will be highlighted.
Issue 21 - all contacts for which I have included a birthday are showing in my calendar. Don't know what you are doing wrong.
I could go on, but I have to do a bit of work as well.

Issues with Denim update; Lumia 822

Good Day,
I have installed the newly available Denim update for my Lumia 822. But not without some glitches. If anyone can help me out, I'd sure appreciate it!
Problems (by #):
1. The pictures/photos tile no longer works. It just bounces back to that part of the screen. It says on it: "@C:\Programs\Photos\PhotoRes.dll,-2002." It shows on it the Sample Pictures on the SIM Card. The built in camera did the same thing until one of the restarts. It's not my SD card, which has my photos/images on it - the music app sees the music fine.
What else I think is related to this particular problem: Under Settings/Applications/photos+camera, I cannot get into photos+camera; I cannot get into Settings/Storage Sense; under Settings/Backup, I cannot go into auto upload for photos+videos.
What I've done:
* Took out the battery.
* Took out the SD Card, rebooted the phone without it, then put it back in again. When I turned on the phone, it did not come up with the usual question about where to change photos/videos, etc.
* Deleted all pics off the SD card.
* Put a couple of pics back on the SD card.
* Took a pic with camera to see if that would make the photos tile work. Nope. Not even the new pic from the camera helped.
* When into camera's settings and asked it to "find photos and videos." Nope.
Nothing has changed. It's not working. How can I get this to work?
2. My glance screen does show the weather even though I asked it to through Bing Weather app. This is something I thought Denim was supposed to offer.
3. The wallpaper for the tiles screen - I don't see that setting anywhere, but it looks like Denim is supposed to have it.
4. The following app files in the apps list (not on the main screen) show up as blank, gray squares: Alarms; Calculator; Games (shows up twice, one as a gray box, one as the xbox symbol); Settings; Wallet. What's with this? Which "Games" do I choose and do I delete one?
5. All the individual games are showing up in my apps list, and are all still listed under my Games app. Weird.
6. Xbox Music app has changed for the worse; I ended up downloading and using another music app instead.
7. Xbox Games used to show my Avatar be-bopping around the live tile; now it doesn't. So much for spending THAT money. I know, it was stupid, but fun.
Thank you!
Ritva
Solved!
Go to Solution.

Hi @avtir ,
Thanks for the feedback confirming the trouble is solved.
Temporarily disabling the real-time scanning in the antivirus software speeds up the download, both of the recovery tool itself and the firmware files, at least on my Windows-7 PC with MS Security Essentials. - The files are clean, the download just slows to a crawl if the real-time scan is enabled.
As the Original Poster you may unmark a post as the solution, and then mark another as the solution if you wish.
Hans

Problems when scrubbing through timeline with live update on

Hey guys! I have a problem. Sometimes when I scrub through my timeline in AE with live update on and I try to get to a frame that hasn't been rendered yet, AE freaks out. On my windows taskbar, multiple instances of AE seem to populate the taskbar (although none of them are selectable) and the screen flashes in between my desktop BG and AE. Any thoughts? thanks!

Check the Event Viewer for the exact cause of the crashes. sounds like the same old driver crashes, which could be your graphics card or another component on your system like audio devices. Also verify your device manager for any devices that may be flagged and repair their drivers. This can go down to trivial things like your SATA controlelr driver or the temperature monitoring of the chip sending wrong signals when it supposedly gets too hot...
Mylenium

When will the Lumia Icon get the Denim Update?

The Denim Update will arrive for the Lumia Icon in early 2015. It just dropped today for Lumia 928 and Lumia 822: Verizon announces Windows Phone 8.1 Update 1 to Lumia 928, Lumia 822 | Windows Central.
But, Microsoft said at IFA 2014 that the Lumia Denim would "first be available on our flagship phones...Lumia ICON": Microsoft Nokia Lumia Live Event Part 1 - Lumia Denim, Lumia 830 IFA 2014 - YouTube . Not happy. Check the youtube video out at the time 7:48.
So it appears that Lumia Cyan was skipped as some of us speculated in the forums.
Meanwhile, although you can only buy the Lumia 928 at Verizon, since Verizon discontinued (yanked off the shelves with disgust by iPhone and Android executives hehehe, jk) the Lumia ICON, you can still buy the Lumia ICON at the Microsoft store free with contract: http://www.microsoftstore.com/store/msusa/en_US/pdp/Verizon---Nokia-Lumia-Icon/productID.306508100
And just to add a little salt to the wounds the 930 on AT&T already has Lumia Cyan and it has the same exact hardware as the 929, accept for a few little number changes here and there due to GSM vs CDMA, but that doesn't take 4 months to figure out...: Windows Phone 8.1 Update 1 rolls out for Nokia Lumia 930
At this point Verizon should just let Microsoft deliver firmware directly to Lumia ICON users, like Apple delivers firmware updates to iPhone users, without carrier approval since Verizon doesn't even sell the ICON anymore.
Very disappointed in Verizon and Microsoft.
I wonder if the preview for developers version will receive the Denim update on the ICON any sooner than "early 2015"...
Joe Belfore needs to "get on Deck" with reality; this is way to long to wait for a flagship phone.

OK, I stand corrected -- and I'm thrilled about that!! According to Lumia Conversations, Verizon will be rolling out Denim to those that missed Cyan:
"Here’s an early Christmas present to our U.S. readers: If you own a Lumia and you’re on the Verizon network, the newest Windows Phone 8.1 upgrade–the super-charged Lumia Denim–is coming to you soon.
Yes, that means you’ll skip over the previous update, Lumia Cyan, and go straight to Denim!
The roll-out for the Lumia 822 and Lumia 928 begins over the next few days and the Lumia Icon will follow in early 2015."
I'm not thrilled about us Icon owners being last in line and waiting until 2015, but it's better than waiting for a Cyan update that will never come.

Rotating photos problem

Why is my photo not rotated on my hard drive after I rotate it in PSE?

I just tried it on a duplicate file so as not to overwrite the original
In full Editor:
Image>rotate 90 degrees right
File>save as
Works for me. Please try it again.

Photo file names in ipad changed with last update, how can I change them ?

When I transfered photos from my SD card to the ipad, it created an event naming it after the date pictures were taken, after last ipad OS update SOME of the events names changed to 126IMPRT, xxxIMPRT, etc not even in order of date taken, and the others remained with the date. Can someone tell me how to fix this and put them back with the date, and keep naming them with the date when transfering from the SD card?. This is strictly for the ones transfered to the ipad directly, has nothing to do with the photos transfered using iphoto. These are ok.

Thanks Applematt9812, that works great. I never saw that before. It lets you group pictures under the Albums tab nicely.
But, unfortunately, it doesn't fix the names of the groups that get created under the Events tab when you load pictures from a camera card. If that was editable it would help.

Image quality of Lumia 930 dropped after Denim upd...

Oversharpened images and unnatural colours.
Please see the attached images for comparison.
Attachments:
Cyan.JPG ‏70 KB
Denim.JPG ‏100 KB

It's hard to say from your samples at their reduced resolution, the visible differences could just the different light conditions at the time those two pics were taken. Personally, on the evidence presented I prefer the Denim pic.

HT200064 Jazz Font problem - Coda Glyph strange even with Sigler update

Apple says:
Symptoms
When you use the Sigler Jazz font or Swing font in the Score window, notes and symbols do not display as expected.
Resolution
Jazz Font version 4.2 or later and Swing Font 4.1 or later are required. If you are using an earlier versions, contact Sigler to see about an upgrade.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Jazz Font does seem to work in LPX though I haven't tested it exhastively. I have just received the latest version from Sigler and the Coda Glyph is still incorrect and shows as below.

Good idea kc but in order to use the Sonata coda you have to use that font for the whole score - to my knowledge you can't just extract the coda sign and use it. On the other hand I may be able to use the Inkpen coda if it is insertable as text in the meantime. If Logic allowed the creation of custom signs or the insertion of png files then there would be an easy work-around.
I do use the Inkpen fermata because it is insertable as text and you can place it anywhere. If there is an anticipation to a held note then the jazz font places the fermata over the anticipation.

1520 CV Denim Update for the RM 937

OS: 8.10.12397.895
Firmware: 02061.00066.14253.40001
Manufacturer name: RM-937_eu_belgium_962
...when will Denim be released?

Welcome to our community, ordas. farby is right. There is no specific date and time. But, you can track the software delivery status here. Note that your phone automatically checks for updates on a weekly basis. If you have a Wi-Fi connection, your phone downloads the update once it is available. To change the settings, or manually check for updates, just tap Settings > Phone Update.

Another request for Lumia 830 Denim update information

I have the AT&T variant of the Lumia 830 and am waiting for a firmware update to fix two issues. However, there has been no communication as to when this firmware update will be released. I have only a short window to return this device and if I do not know when the firmware will be released, I would prefer to return it now and buy something else rather than waiting for several months. Let me be clear. I'm looking for specific availability dates and not a vague assurance that it's coming "soon" and that I should keep checking to see if it's out. If this information is not available now to Customer Support, please make the effort to reach out to the responsible team that does have this information. Even a date range specified in terms of days, months, or weeks would be helpful, along with any details that can help us understand why there is a delay. Of course, even better than knowing the release date would be having the firmware update pushed to my phone today. So that you can understand why I am eager to get this update, I've provided additional information below. I realize that this issue has been raised in other threads, but I'm adding as much detail as possible here so that I can refer to this post from support calls and any attempts to escalate my issue. My Lumia 830's details Settings > About > More InfoOS Version: 8.1.14176.243Firmware version: 02040.00012.14404.07019Settings > Extras+InfoSoftware release: Lumia DenimManufacturer name: RM-983_1001 (AT&T variant) If you compare the AT&T variant to all other variants of this device in North America, you will note that the AT&T variant IS NOT RUNNING THE CURRENT VERSION of firmware found on all the other North American Lumia 830 variants (as of 6/29/ 2015): Canada Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830Bell MobilityDenim8.10.14234.37502040.00021.15063.02001Lumia 830RogersDenim8.10.14234.37502040.00021.15063.02001Lumia 830TelusDenim8.10.14234.37502040.00021.15063.02001United States Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830AT&TNot available yetNot available yetNot available yet Specific Problems with the Current Firmware There are at least two specific problems with the outdated firmware available on the AT&T variant. First, the Lumia Camera application does not work and second, the Netflix app will not play videos. Lumia Camera app does not work Lumia Camera is an alternate camera app from Microsoft for recent Lumia phones that provides additional features that are unique to Lumia devices. However, when you start Lumia Camera (version 2015.507.1236.978, last updated 5/13/2015), it displays an error message: UPDATE YOUR PHONE.Lumia Camera requires the Lumia Denim software update. Your phone automatically notifies you when it's available or you can check now by going to App list > Settings > Phone Update. As noted previously, the phone reports that it is running Lumia Denim under Extras+Info, but this appears to be an early, incomplete version of this firmware. Netflix will not play videos When attempting to play ANY video in the Netflix app (version 4.1.0.16, last updated 3/2/2015), you receive the following error: Whoops, something went wrong…System Configuration ErrorThere is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed.Error code: Q8156-887A0004 Netflix provides additional information at https://help.netflix.com/en/node/23729 which suggest trying a soft reset and ends by noting that "Microsoft will soon be sending out an update that should resolve this error." Netflix could work around the issue, but if a firmware update is expected to address it, then it's no really reasonable to expect them to do so for one model on a single carrier. Firmware fix required A number of credible sources indicate that a firmware update is needed to fix these issues. For example, a Microsoft Support Engineer noted on the Microsoft forum site that: Lumia 830 shipped with Denim already from the factory (and many of the "Denim" features, like Live Folders, were already included) - but in order to use the new Lumia Camera version, this slighly smaller software update is needed. It looks like this issue has been known and the fix has been available on some European variants since at least February, see The UK Lumia 830 gets Lumia Camera 5 and.... a working Netflix!. Paul Thurrott also notes that "the version of Denim that shipped with the Lumia 830 was not the final version" and that that the firmware update is needed for Lumia Camera in Lumia 830 + Denim: What You Get, What You Don’t. There are also many other threads about this in the AT&T support forums such as:Full Denim release for Lumia 830?Lumia 830 Denim Firmware UpdateLumia 830 Firmware updateand (amusingly):Lumia 830 Firmware update hostage crisis continued - day 184 We live in a world where continuous delivery has become standard in software engineering and it is extremely disappointing to see that timely releases of software to maintain our devices is such a low priority for AT&T. With customers holding onto devices for only two years, it's unacceptable to leave a phone partially functional for six months or more. I have gone to some lengths to document this issue and I expect at least a similar level of effort from AT&T to try to help me and all the Lumia 830 owners experiencing these problems. Thanks in advance, Mike

Thanks for replying. While I was half-hoping that my lengthy plea might have been the straw that broke the camel's back, I can't say I honestly expected AT&T to change their policy and suddenly start delivering more timely releases of firmware updates with greater transparency about the process. As for me, I only had a small window of time to return the handset to AT&T. Having heard nothing, I figured that the safest course of action was to buy a carrier-unlocked RM-985 from a reputable retailer. After it shows up tomorrow, I'll still have time to return the AT&T variant. With Windows Phone 10 arriving shortly, this should ensure that I get that upgrade at least a month or two before users with the AT&T branded device. I'll also be able to lower the monthly bill, so that's a big side benefit. It's unfortunate that this is how AT&T operates. I imagine that they get more than a few returns of the device from people who couldn't get Netflix working and this has to be costing them some money. It certainly makes Windows Phone/Microsoft look bad as well, although they did ship the device with buggy firmware in the first place, even if they did provide a fix. Supposedly with Windows 10, Microsoft will no longer be allowing carriers to block phone updates, so the situation should improve. M

Camera focus problems - Lumia 930

Anyone able to help me please?
I've got my gorgeous new Lumia 930 but I've noticed I'm having problems scanning QR codes.
The camera just won't focus on the code and so does nothing when I try and scan.
I've tried a soft reset but still no joy.
Now I've realised that the camera just won't focus at all :-(
Anyone any ideas before I send it back???!!
Thanks!

camera won't focus even when using the camera normally for taking photos? check that you are up to date with the latest firmware for your device along with the latest Nokia system app updates from the Store, and try performing a soft reset. also try uninstalling then reinstalling Nokia Camera from the Store.

Why is iphoto having trouble with rotating photos all of a sudden?

i've been using iphoto for a few years. suddenly it un-rotated all of my auto-rotated photos (which screwed up all of my face tags) and now when i upload new photos, if they auto-rotate during the upload they appear in the preview of a whole event, but if i double-click to see a vertical photo, or try to do a slideshow, i get the triangle with an exclamation point in it, indicating that something's wrong with the file. is anyone else having this trouble? or have any idea what to do?
thanks...

I've never used the Flickr feature so don't know if that as any bearing on the problem. if you're satisfied with the newly "fixed" library you can delete the copy of the original library that you made.
However, since you're having problems with rotated photos you might try this and see if the new library has the rotated photos displayed correctly:
Start over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Move the existing library folder to the desktop.
2. Open the library package like this.
Click to view full size
3. Launch iPhoto and, when asked, select the option to create a new library.
4. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
Click to view full size
This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects.
If the rotated photos display correctly in this new library then the problem lies with the orther libraries being damages somehow. You may want to stay with the new library even though the projects, i.e. books, etc. and keywords are lost.
If you have a lot of keywords in your current library and want to move them to the new library you can by doing this:
1 - open the old library and select one photo.
2 - type Command+K to brinb up the keyword pane.
3 - click on all of the keywords that are not blue so that all of the keywords are blue.
4 - export that photo to the Desktop via the File ➙ Export ➙ File Export menu option. Select Kind=JPEG and check the two check boxes regarding keywords, locations, etc.
5 - open the new library with iPhoto and import the exported photo from the Desktop. That will bring in all of the keywords so that you don't have to recereate them one by one in the new library.

When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Now that the photo gallery in MobileMe is ending, is there another photo sharing site to which existing iPhoto albums can be transferred as is, with photos in the same order and with titles, and with minimal problems?

Now that the photo gallery in MobileMe is ending, is there another photo sharing site to which existing iPhoto albums can be transferred as is, with photos in the same order and with titles, and with minimal problems?

No. If you don't have the album you originally used to create the galleries you can do so by dragging the photos from each gallery to a new, empty album. Then when you find the photo sharing site/option you have decided on you can easily upload each album to the site.
Another option is to obtain a hosting service and create iWeb photo pages for each album and future albums similar to this photo page in one of my demo sites: iPhoto Book as an iWeb Slideshow. Or you can use the iWeb album page and have an album for each iPhoto album on it like on this demo page: Page-7 .
OT

Rotated photos problem on Lumia 930, 1520 with Denim update

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