Route Pattern Failing to Next Route List
Anyone have any ideas regarding a Route Pattern which is failing to the NEXT Route List available? I am running CCM 3.2(2c).
The Route Pattern looks like 1865.XXXXXXX and fails to the Route List specified. The call completes to the next route list. When I make a route pattern as 1865.6XXXXXX it will fail part of the time. When I make a route pattern as 1865.69XXXXX the call hits the correct Route List every time.
Thanks
Try puting the t calling party transform mask on route details of route list.
Similar Messages
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Does the route list gets reset when adding route pattern in version 9 of CUCM?
Hi All,
I created a new route pattern in call manager version 9 and then associated it to an existing route list. But when I was trying to save the route pattern. I was prompted with the message saying " Any updates to this Route Pattern automatically resets the associated gateway or Route List"
I was not able to see this message on CUCM version 8.6 however on CUCM version 9 it is there.
Does that mean that the route list/gateway will be reset and the existing calls will be dropped?
Or is it a bug?
A response will be greatly appreciated.
ThanksHi Farhad,
It does pop up when we modify the Route Pattern in CUCM 8.6 too.
If you asociate the GW/Trunk directly to Route Pattern, yes, it will reset them and calls will be interrupted. To avoid that, we need to associate the Route List to Route Patterns.
//Suresh
Please rate all the useful posts. -
We are trying to extract the relationship between the route pattern and the route list. It is our understanding that a particular route pattern should have one and only one route list associated with it. How do you extract and present this relationship using AXL?
Try puting the t calling party transform mask on route details of route list.
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1 PUB + 2 SUB and route list fails on 2nd SUB
Hi Guys,
Hope someone can help me here it might be something I am over looking.
I have a Publisher with 2 subscribers. All phones registers on my 2 subscribers and the Pub does only my gateways and call processing.
On my route lists when it registers on my 1st sub the branch from that spesific route list can receive calls but cannot make any outbound calls. They just get a fast busy tone. Media resources is not a problem.
Then this only happens as well when I tick run on all active nodes under the route list. It is as if it over writes my Call Manager Group order.Hi.
When you enable "run on all active nodes" you let the ip phone to use the CUCM where it is registered on to call out.
Verify that on your VG you configured dialpeers for all CUCM nodes.
Here is a very useful doc written by my friend Deji https://supportforums.cisco.com/blog/12088366/sip-trunks-and-run-all-active-cm-nodes
Give a look as far as you can.
HTH
Regards
Carlo -
Is RTMT can monitor when the first Route Group of a Route List is not used ?
Hi everyone,
I want to find how monitor this event in RTMT without success. I hope someone will have an idea to suggest !
My problem :
I have one Route List (RL_Remote) wich is used to route calls between two sites. This Route List has two Route Group :
- the first is a SIP trunk connected to my remote site (RG_SIP)
- the second is a local route group wich used PSTN (RG_PSTN) [BACKUP]
Is it possible that RTMT sends me an alarm when calls are routing via RL_Remote but are not using RG_SIP ?
In fact, I want to receive an alarm as soon as the Backup Route Group (RG_PSTN in my example) is used.
Thanks for your help !
Have a nice day,
Franck-EmanuelMore or less correct yes:
Core Issue
This issue can occur if an available route is not found in the indicated route list.
If the call fails on the current gateway, Cisco CallManager attempts to extend the call to the next route in the route list. This occurs until it reaches the last route. If the call cannot be completed with the last gateway, the Route List Exhausted event is logged.
These are possible reasons for a failure on the current gateway:
Unallocated number, such as a non-existing destination
Busy user
Out of bandwidth
Gateway fails to respond to the call setup request
The user receives alerts similar to this in the Real-Time Monitoring Tool (RTMT):
Most Recent Alert Raised: At 09:19:27 on 12/21/2005 on cluster CALLMANAGER1-Cluster. Number of RouteListExhausted events exceed 0 within 60 minutes.
There are at least five RouteListExhausted events (up to 30) received during the monitoring interval from 09:07:27, 12/21/2005 to 10:07:27, 12/21/2005.
https://supportforums.cisco.com/docs/DOC-29032 -
Hi all
I seem to have run into bug CSCtq10477 and maybe CSCul71689 and CSCum85086, where calls can be received from an MGCP gateway, but fail outbound with Callmanager logs showing
03095771.002 |17:34:14.103 |AppInfo |RouteListCdrc::null0_CcSetupReq - Terminating a call after the RouteListCdrc cannot find any more device.
03095771.003 |17:34:14.103 |AppInfo |RouteListCdrc::terminateCall - No more Routes in RouteListName = RL_OUTBOUND. Rejecting the call
03095771.004 |17:34:14.103 |AppInfo |RouteListCdrc::terminateCall - Sending CcRejInd, with the cause code (41), to RouteListControl because all devices are busy/stopped.
03095771.005 |17:34:14.103 |AppInfo |GenAlarm: AlarmName = RouteListExhausted, subFac = CALLMANAGERKeyParam = , severity = 4, AlarmMsg = RouteListName : RL_OUTBOUND, Reason=41, RouteGroups(RG_OUTBOUND)
and a Route List exhausted alarm appearing in RTMT.
Resetting the MGCP gateway in Callmanager, bouncing the serial interface, E1 controller and No MGCP/MGCP has no impact. I could also see the circuit was not full.
We have got round this by removing the gateway from the Route Group and pointing the Route Patterns directly at the gateway and this works. I can see two of the bugs above are fixed in the latest 9.1.2SU3 code (9.1.2.13900-10), but I don't see CSCtq10477. This bug document shows some 9.1 code is OK, but not this one.
9.1(1.21020.1) - Not listed for download, is this an ES?
9.1(2.10000.11) - Not listed for download, is this an ES?
9.1(2.10000.28) - 9.1(2) - but not shown in the release notes for 9.1(2) either.
Does anyone know if the Release notes just missed this out, or does the bug document need the Fixed versions to be updated?
ThanksHi,
9.1(1.21020.1) is an ES.
9.1(2.10000.28) is the base version of 9.1(2) so this bug will be fixed in this version or any higher version of 9.1(2).
Upgrading to the latest ES or 9.1(1) or 9.1(2)SU3 would take care of this bug.
HTH
Manish -
CCM 4.1 route list issue
We are trying to transfer a calls to an after-hours call center. Unfortunately we are getting a fast busy when we attempt to forward. When I run 'debug isdn q931' I can see the reason we are getting a fast busy is the number prefix is incorrect. It's trying to forward the number with our 7 digit prefix in front of the calling number. So our 7 digit prefix is 989-2525 and the calling party for example is 909-656-2222, so when it trys to forward the call it shows the calling party as '98925259096562222' which is why we get a fast buy. The 7 digit prefix 989-2525 is defined in the Route List Configuration, which has to be set otherwise I'm unable to call inbound. What's adding the prefix? Sometimes I'll see the calling party as '98925259892525' and the call does go through.
Heya Carlo!
When you say check if they are the same configured, you are referring to them both having the same selected partitions? I'm able to call the call center from my phone with the correct calling party number.
I'm using a translation pattern where I have a CTI port configured in the Called Party Transform Mask. Under Called Party Transformations I have:
Discard Digits: NONE
Called Party Transform Mask: 2600 <---- this is the CTI port I have configured
Prefix Digits (Outgoing Calls): BLANK
Calling Party Transformation settings are blank.
As for the Route Pattern, I have one configured using the route pattern* 9.1909[2-9]XXXXXX where the discard digits is set for PreDot. I'm actually thinking the issue with discarding digits incorrectly is in the route pattern, still reading up on that part now. What do you think with this info provided? -
T1/E1 redundancy in Route List
Hi All:
Can some one please help me to resolve the issue?
I have 2 route groups in a route list for a Dial pattern, but for testing purpose when I shut down one controller , it DOES NOT go automatically to 2nd route group.
RL_Toronto
--à RG-Tor ----T1 with 24 channel in NM-HDV
à RG-Ottawa -----T1 with 24 channel in NM-HDV
9.[2-9]XXXXXX -- RL_Toronto
I tested each route group individually, it is working perfectly, however when I give it as redundant and shut down one of the controller ( eg: When RG_Tor –T1 down, it should go to RG_Ottawa T1) but it is not taking the redundant T1 for backup.
Any suggestion would be much appreciatedWell, are these gateways MGCP or H.323? Sounds like they may be H.323. If
so, you have some options. There is a Call Manager service parameter you
could look into: "Stop Routing on User Busy" and "Stop routing on
unallocated number". They are set to true by default, you can set them to
false and force the CUCM to hunt through the route list.
You could also opt to leverage the following gateway configuration instead
of modifying the service parameters. I prefer the gateway config myself:
no dial-peer outbound status-check pots
HTH.
Regards,
Bill
Please remember to rate helpful posts. -
Calling Party Number empty when the call gets to Route List
Caller id is not showing up on 911 calls. Using Dialed Number Analyser I can see the calling Party Number fine through the route pattern. Then in the Route List it comes up empty. Nothing in the config of the Route List is restricting or manipulating the calling number. Use calling party's external phone number mask is set to on. We are using Standard Local Route Groups.
Thanks in advance for your help.Do you see the caller ID on the GW in debugs?
What type of circuit is used for this call? If PRI can you provide "debug isdn q931"?
Chris -
Route-List not using 2nd Route-Group when PRI cable is removed from H323 gw
CCM 4.1.3sr3b
Router - 2811 - 12.4.4T2
1 site with 2 gateways, gw1 and gw2
RL has both gateways as RG's.
If gw1 has its PRI cable removed, CCM RL will not pass call into gw2 - Not working.
If gw1 is turned of/Ethernet removed RL will wait the h323 timeout before passing call to gw2 - Working OK.
Is this how H323 works if the PRI is down ?
I know MGCP would work but is not an option.
I would have thought that the H323 gw1 would report that there are no resources available in the cause code and the CCM when then use the second choice in the RL.
Now, this is a service parameter "Stop Routing on User Busy Flag*" which is set to true, but this only relates to intercluster trunks.
I've tried playing with the few voice hunt command on the router with no luck.
Any advice or pointers.
ThanksYes, saw this next to the user busy flag, but the help says this about "Stop routing on unallocated number"
"This parameter determines routing behavior for intercluster trunk calls to an unalloc ted number. An unallocated number represents a dialed directory number that does not exist in a Cisco cluster. Valid values specify True or False. When the parameter is set to True and a call that is being routed to a remote Cisco cluster through a route list is released by a remote Cisco CallManager because of the unallocated number, a local Cisco CallManager will stop routing the call to a next device in the route list. When the parameter is set to False, the local Cisco CallManager will route the call to the next device."
Again, it talks about intercluster links, I will try on Monday.
Thanks -
Hey,
I would like to add 2 MGCP gateway in a Router list.
But, How CUCM knows if specif gateway is up? By Network conectivity, E1 port status or both?
thanks.Hi Jean,
I just captured the snapshot from cisco document.
Route List allows Cisco CallManager to hunt through a list of Route Groups in a configured order of preference. A Route List consists of an ordered list of Route Groups. Route Lists expand the Route Groups concept and allow the user to order and prioritize your route groups. Multiple Route Lists can point to the same Route Groups. A Route List chooses a path for call routing and points to prioritized Route Groups.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800949f0.shtml
regds,
aman -
Hello everbody,
I have a route list which points to 3 route groups. Here's the order:
First one is a PRI in Boston (Primary), second is a T1 in Boston and the tired one is a PRI in New York. As Configured; when first PRI is not available the T1 has to kick in and when none of the links in Boston are available the PRI in New York has to take the charge. The links are working individually but when I unplug the PRI in Boston, we cannot make any calls. It looks like the switch over is not configured properly. Is there any configuration that I am missing? Where else de I need to look and configure in order to assure the failover?
Thanks,
BTAlso, one thing I noticed in the router config, you have dial-peer 101 pots configured, putting mcgpapp on the the PRI - the interop guide says you should not do this:
Restrictions for MGCP PRI Backhaul and T1 CAS Support
?Voice interfaces on the NM-HDA and the AIM-VOICE-30 are not supported.
?Integrated access, in which the channels on a T1 or E1 interface are divided between a group used for voice and another group used for WAN access, is not supported when voice is controlled by Cisco Unified CallManager through MGCP.
?T1 and E1 protocols, such as QSIG, E1 R2, T1 FGD, and PRI NFAS, are not supported with MGCP only with H.323.
?E1 CAS is not supported.
?Do not add the application mgcpapp command to dial peers that support PRI backhaul.
http://www.cisco.com/en/US/products/ps6441/products_configuration_guide_chapter09186a0080541bf5.html
That used to be generated when you downloaded the config from CM, and then it went away, and I know we put it back in a few places, but now they specify that you should not. I wonder if you removed that and did a ccm config check reset on the router to redownload config if it would behave better - that is, if you determine that it is really not unregistering.
Mary Beth -
Neeed tocreate new route list in omgk t-code
hi
I need to create a new route list which should be assigned in the omgk t-code
in t-code omgk
we have scope list when we click on it, another screen opens where we have
list scope scrren and sub screen attached to it
when we slect any one and click on line structure, another screen opens qwhere we have to assign the create route list
problem to solve is :
as sap has standard oute list where they are linked to some fileds to display.
we need to create a route list and have to link to some fileds and it is assigned to scope list
when we run t-code me5a and select scope list which we have created, output it should show only these filed.
THis is bit urgentUse MM06E005 enhancement to add fields in screen of ME21N
SAPMM06E 0101 CUSTSCR1 SAPLXM06 0101 Subscreen: PO header
SAPMM06E 0111 CUSTSCR1 SAPLXM06 0111 Subscreen: PO item
SAPMM06E 0201 CUSTSCR1 SAPLXM06 0201 Subscreen: agreement header
SAPMM06E 0211 CUSTSCR1 SAPLXM06 0211 Subscreen: agreement item
SAPMM06E 0301 CUSTSCR1 SAPLXM06 0301 Subscreen: RFQ header
SAPMM06E 0311 CUSTSCR1 SAPLXM06 0311 Subscreen: RFQ item
Use the appropriate screen exit depending on where u require to add field -
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Thanks.Sorin,
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Next when I click Save --> "Failed to save package list!"
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I have the proper security in BPC security settings (DM etc.).
I am at wits end! -
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Mark,
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Can this list be put back on the left?
Let Apple know about your suggestion using Apple - iCal - Feedback.
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