Router constantly disconnection

Hi I've looked into this on the forums and I've seen countless posts on the problem but not many solutions, kind of hoping someone here escalates this for me really
My router (Home Hub4) has been working fine for 2-3 months, for no reason however it has now started to disconnect constantly, usually every 30 mins or less.
I have been waiting on the phone for 2 hours now and no reply. pretty fed up to be honest.
I have called before, spoke to someone and was escalated to level 2, that night i got a somewhat stable connection. the following afternoon was much better and I thought it was fixed as I had 20 hours+ of solid connection, full speed.
but now the problem is back again, surely with it working so well at times means the problem isn't on my end? I've done quiet line tests, I've done reset, factory reset, unplugging it. I've tried changing channels for the wireless and I've tried static IP.
nothing has improved it more than when BT was running tests on my line, surely that's is where the fault lies?
Help really appreciated. both me and my girlfriend are heavy internet users and this is unbearable!
Thanks

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Verizon 4G LTE Router constantly disconnecting and other issues

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Blazey, I appreciate you trying to help.
So, what you are saying is I have a few options:
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Where is option #4 - Verizon should fix their problem(s), or release me from my contractual obligation so I can go back to a rock steady DSL connection!
This is totally unacceptable.. I am not trying to use some 3rd party hardware on their network. I purchased this directly from Verizon so I DIDN'T have to worry about it working. They swore to me that this would be a plug in replacement for my DSL. Now after some more reading I discover it is not even close. It does not support port forwarding without shelling out another $500 for a static IP. I can assure you, I did not pay for this with ATT's DSL service. I feel duped and am pretty outraged by this.
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SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

If you are having a problem printing, scanning or faxing with any HP Printer because of it going offline and constantly disconnecting from the network, here is the fix!
I figured this all out after many unsuccessful attempts with HP Support, my Internet Service Provider and various troubleshooting tasks including reinstalling HP software over and over and over. Well, through self teaching on the internet and 6 grueling months of research, I FINALLY figured it out. OMG! I am a Paramedic (not IT) and somewhat computer literate but by far no expert. I here all of you! Nobody seems to have the answer but I am 97% sure that I do. Either way, please reply back and let me know that this did in fact work for you! :-)
It doesn't matter if your printer is installed wirelessly or wired. Don’t worry about reinstalling your software, no recycling your printers’ power or your Router/Modem. The reason your printer is unstable on the network and continues to either go offline or disconnect from the network is NOT because the software is glitched, it’s not a firewall problem per say, it’s not a router problem, there isn’t a problem with your power cord, it’s because most networks use a “range” of IP addresses and for security purposes, it sort of “cycles” the various devices’ IP addresses to decrease the chance of an attack. A printer is no threat but the “network” doesn’t possess human intelligence so it doesn’t know this. Below are my step by step instructions on how to basically make your printer hold its IP address (static IP) instead of changing back and forth through a cycle therefore dropping your printer off the network or disconnecting.
Funny, if you are someone who has had items in your print cue, they won’t print, and you turn your printer off and then back on and suddenly your documents print…well, join my club. The reason this works is because when you first turn on the printer, it starts with the same IP address before it cycles. If you are someone who sits there for a while and suddenly your documents print without you changing anything…this is because through the IP cycle change, it hits your printers IP address and the network will allow it to print. Not very funny, I know. It took me forever to figure out why my printer would print sometimes but not all the time. Since I figured this out, I can SCAN, PRINT and use all of the features of my installed HP software such as HP Solution Center, Photosmart Essentials.
On your printer, go to menu/setup/network and press OK. Inside the network menu, print a "network configuration page" so you can see the IP address and other settings for your printer.
Now, go back to main menu on your printers’ screen. Or you can go to your web browser and type in the IP address using the decimals too and this will take you to your printers’ web page. Choose: setup\network and press OK. Look for IP settings and press OK. Choose "manual" instead of "automatic". Enter the IP address there manually as well as the default gateway which you can see on the network configuration page that you printed earlier. Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain). Don’t forget to click “save changes”. Now, restart your computer and print anything you want. :-)
A trick I often use with printers in DHCP networks:
In Printers and Faxes right click on the printer and select “properties”. Click add a new port. Choose standard TCP/IP port configured to the printer host name. Read the hostname from the printer's network configuration sheet.
Using my method means that you always connect to the printer even if its IP changes (which may happen with dynamic configuration). This does not jeopardize your network security. It just tells your printer to stay put and stop traveling the IP address highway. :-)
This question was solved.
View Solution.

The DHCP range is the range of IP addresses the router hands out automatically as devices join the network. The DHCP range is determined by the router and each brand has a range set at the factory (that can be changed by you).
Your D-link's DHCP default range is 192.168.0.100 to 192.168.0.199. So, outside the DHCP range is .2 to .99 and .200 to .254.
Attached is a handy cheat sheet.
You can change this range by entering the router's settings page - type the router's IP address into a browser, enter the login info and navigate to the DHCP settings area (varies based on router, hunt around).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Attachments:
Router Facts.pdf ‏25 KB

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http://homecommunity.cisco.com/t5/Wireless-Routers/Need-HELP-to-change-NAT-type-to-open-on-Linksys-E...
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5|Oct 30 2014|10:42:45|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
5|Oct 30 2014|10:42:45|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
6|Oct 30 2014|10:42:45|725007|70.199.141.46|11874|||SSL session with client outside:70.199.141.46/11874 terminated.
6|Oct 30 2014|10:42:45|725007|70.199.141.46|11874|||SSL session with client outside:70.199.141.46/11874 terminated.
5|Oct 30 2014|10:42:44|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
5|Oct 30 2014|10:42:44|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
6|Oct 30 2014|10:42:44|725007|70.199.141.46|11872|||SSL session with client outside:70.199.141.46/11872 terminated.
6|Oct 30 2014|10:42:44|725007|70.199.141.46|11872|||SSL session with client outside:70.199.141.46/11872 terminated.
6|Oct 30 2014|10:42:22|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> UDP SVC connection established without compression
6|Oct 30 2014|10:42:22|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> UDP SVC connection established without compression
5|Oct 30 2014|10:42:22|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New UDP SVC connection replacing old connection.
5|Oct 30 2014|10:42:22|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New UDP SVC connection replacing old connection.
6|Oct 30 2014|10:42:22|725002|70.199.141.46|11874|||Device completed SSL handshake with client outside:70.199.141.46/11874
6|Oct 30 2014|10:42:22|725002|70.199.141.46|11874|||Device completed SSL handshake with client outside:70.199.141.46/11874
6|Oct 30 2014|10:42:21|725003|70.199.141.46|11874|||SSL client outside:70.199.141.46/11874 request to resume previous session.
6|Oct 30 2014|10:42:21|725003|70.199.141.46|11874|||SSL client outside:70.199.141.46/11874 request to resume previous session.
6|Oct 30 2014|10:42:21|725001|70.199.141.46|11874|||Starting SSL handshake with client outside:70.199.141.46/11874 for DTLS session.
6|Oct 30 2014|10:42:21|725001|70.199.141.46|11874|||Starting SSL handshake with client outside:70.199.141.46/11874 for DTLS session.
6|Oct 30 2014|10:42:21|725001|70.199.141.46|11874|||Starting SSL handshake with client outside:70.199.141.46/11874 for DTLS session.
6|Oct 30 2014|10:42:21|725001|70.199.141.46|11874|||Starting SSL handshake with client outside:70.199.141.46/11874 for DTLS session.
4|Oct 30 2014|10:42:21|722051|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> IPv4 Address <192.168.75.101> IPv6 address <::> assigned to session
4|Oct 30 2014|10:42:21|722051|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> IPv4 Address <192.168.75.101> IPv6 address <::> assigned to session
6|Oct 30 2014|10:42:21|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> TCP SVC connection established without compression
6|Oct 30 2014|10:42:21|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> TCP SVC connection established without compression
5|Oct 30 2014|10:42:21|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New TCP SVC connection replacing old connection.
5|Oct 30 2014|10:42:21|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New TCP SVC connection replacing old connection.
6|Oct 30 2014|10:42:21|725002|70.199.141.46|11872|||Device completed SSL handshake with client outside:70.199.141.46/11872
6|Oct 30 2014|10:42:21|725002|70.199.141.46|11872|||Device completed SSL handshake with client outside:70.199.141.46/11872
6|Oct 30 2014|10:42:20|725001|70.199.141.46|11872|||Starting SSL handshake with client outside:70.199.141.46/11872 for TLS session.
6|Oct 30 2014|10:42:20|725001|70.199.141.46|11872|||Starting SSL handshake with client outside:70.199.141.46/11872 for TLS session.
5|Oct 30 2014|10:41:48|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
6|Oct 30 2014|10:41:48|725007|70.199.141.46|8787|||SSL session with client outside:70.199.141.46/8787 terminated.
5|Oct 30 2014|10:41:48|722028|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> Stale SVC connection closed.
6|Oct 30 2014|10:41:48|725007|70.199.141.46|8799|||SSL session with client outside:70.199.141.46/8799 terminated.
6|Oct 30 2014|10:41:21|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> UDP SVC connection established without compression
5|Oct 30 2014|10:41:21|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New UDP SVC connection replacing old connection.
6|Oct 30 2014|10:41:21|725002|70.199.141.46|8787|||Device completed SSL handshake with client outside:70.199.141.46/8787
6|Oct 30 2014|10:41:21|725003|70.199.141.46|8787|||SSL client outside:70.199.141.46/8787 request to resume previous session.
6|Oct 30 2014|10:41:21|725001|70.199.141.46|8787|||Starting SSL handshake with client outside:70.199.141.46/8787 for DTLS session.
6|Oct 30 2014|10:41:21|725001|70.199.141.46|8787|||Starting SSL handshake with client outside:70.199.141.46/8787 for DTLS session.
4|Oct 30 2014|10:41:20|722051|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> IPv4 Address <192.168.75.101> IPv6 address <::> assigned to session
6|Oct 30 2014|10:41:20|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> TCP SVC connection established without compression
5|Oct 30 2014|10:41:20|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New TCP SVC connection replacing old connection.
6|Oct 30 2014|10:41:20|725002|70.199.141.46|8799|||Device completed SSL handshake with client outside:70.199.141.46/8799
6|Oct 30 2014|10:41:19|725001|70.199.141.46|8799|||Starting SSL handshake with client outside:70.199.141.46/8799 for TLS session.
6|Oct 30 2014|10:31:19|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> UDP SVC connection established without compression
5|Oct 30 2014|10:31:19|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New UDP SVC connection replacing old connection.
6|Oct 30 2014|10:31:19|725002|70.199.141.46|8529|||Device completed SSL handshake with client outside:70.199.141.46/8529
6|Oct 30 2014|10:31:19|725003|70.199.141.46|8529|||SSL client outside:70.199.141.46/8529 request to resume previous session.
6|Oct 30 2014|10:31:19|725001|70.199.141.46|8529|||Starting SSL handshake with client outside:70.199.141.46/8529 for DTLS session.
6|Oct 30 2014|10:31:19|725001|70.199.141.46|8529|||Starting SSL handshake with client outside:70.199.141.46/8529 for DTLS session.
4|Oct 30 2014|10:31:18|722051|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> IPv4 Address <192.168.75.101> IPv6 address <::> assigned to session
6|Oct 30 2014|10:31:18|722022|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> TCP SVC connection established without compression
5|Oct 30 2014|10:31:18|722032|||||Group <GroupPolicy_ANY_SPLIT> User <user> IP <70.199.141.46> New TCP SVC connection replacing old connection.
6|Oct 30 2014|10:31:18|725002|70.199.141.46|8540|||Device completed SSL handshake with client outside:70.199.141.46/8540
6|Oct 30 2014|10:31:18|725001|70.199.141.46|8540|||Starting SSL handshake with client outside:70.199.141.46/8540 for TLS session.

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What's the deal with this new power cord? There's a horrible seal from the charger to the computer and it's constantly disconnecting. This seems like a horrible engineering mistake. Is it just my cord or is this hapenning to everyone? They seriously need to fix this ASAP. ***?

Mind has done the same since new, it was a real pain at times. This AM I took a screen wipe and cleaned both halves of the connector. Just got a little black on the wipe but it made all the difference, it holds very tightly.
If I had to do it again I think I would just clean one half then try it. To me it seems like it holds too well for such a light computer; I can easily pull it straight across a flat surface with the cord now.

Ever since the first iOS8 update, my 5s constantly disconnects from home wi-fi network even after replacing router

I've been struggling with this issue since the first iOS 8 update but have patiently waited through all the subsequent software updates, hoping the problem would resolve itself, but it has not. I even replaced my router at one point (unrelated reason) and the issue persists. It's possible that the problem isn't just at home, but I really only notice it at home, likely because that's where I am when I'm playing games/watching YouTube/facebooking etc. for long spans of time to where the issue is very problematic. My wi-fi connection CONSTANTLY drops when I'm doing things and switches to the cellular network, which is a huge pain if I'm playing a game that ends itself if you lose your wi-fi connection, or watching YouTube when I don't have unlimited video streaming. Sometimes just pressing the home button and returning to the main screen will bump it back on, but sometimes I have to toggle wi-fi off and on. I've messed with my router settings, rebooted it, done a hard reset on my phone, reset network settings etc. etc. etc. and nothing has fixed this issue.
Any ideas?
I was at dinner tonight and saw someone with the new Blackberry, and for the first time, I found myself seriously considering a new phone at this point as I've been dealing with this for what seems like months and months.

ally917,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best,
Allen

Router constantly disconnection

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