Router constantly needs reset

This problem started on Monday:
Every 4-6 hours my wireless internet goes out and I need to reset my router. I have checked with multiple devices (iPhone, other computers and it is out for all of them). After reset it works fine for another 4-6 hours and then disconnects. What can I do? I have a MI424WR router. Is there anything I can check or do I need a new router?

If your Internet light is going out, this means you are losing your connection from the router to the ONT. Regardless of what internal addresses you use, or wireless connection. The ONT is the large Verizon box. I would say have them ship a replacement router and if the problem continues, then it may be the ONT. But most likely the router. If it is not the router, they may ned to send a tech to replace the ONT. They do not replace those often.
Look and see if the router says rev. A, B, C, D, if it is a D or below, they may tell you not to send it back. The customer support center told me I would be required to send it back. A letter in the box told me not to bother since the one I had was obsolete. Before it started giving me trouble it was working but old.

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  • (High Ip input) on My router , I need to troubleshoot why CPU is high !!!!

    (High Ip input) on My router  , I need to troubleshoot why CPU is high !!!!
    =================
    i have a cisco router 7200 NPEG2 processor , worked as LNS for PPPOVPDN circuits (Router for ADSL clients)
    i  have "high ip input on my processor" and there is alot of differnce on my router between operations done by cef and operations done by router cpu
    as an example , lets make show cpu process sorted
    CPU utilization for five seconds: 67%/54%; one minute: 67%; five minutes: 68%
     PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process 
      87    10837056    46891299        231  6.31%  6.04%  6.32%   0 IP Input         
     122     4081972    38214106        106  2.47%  2.36%  2.46%   0 L2X Data Daemon  
     270      467844     2089101        223  0.79%  0.78%  0.79%   0 PPP Events       
     275     1862224     2102444        885  0.71%  0.73%  0.71%   0 SNMP ENGINE      
     112      627104       93588       6700  0.39%  0.36%  0.37%   0 CEF: IPv4 proces 
     273      854004     4207368        202  0.31%  0.26%  0.24%   0 IP SNMP          
      52      453256       12321      36787  0.31%  0.31%  0.31%   0 Compute load avg 
     258      295540      701580        421  0.23%  0.17%  0.15%   0 RADIUS           
     142       45792    14107303          3  0.23%  0.21%  0.21%   0 HQF Shaper Backg 
      78       86532      166975        518  0.23%  0.17%  0.13%   0 ACCT Periodic Pr 
     260      483164      248673       1942  0.23%  0.19%  0.24%   0 L2TP mgmt daemon 
     272       63980     1073491         59  0.15%  0.16%  0.15%   0 IPHC Admin       
      77      111560      184597        604  0.15%  0.08%  0.06%   0 AAA ACCT Proc    
     261      330572      217566       1519  0.15%  0.12%  0.15%   0 L2TUN Applicatio 
     274      450584     2102164        214  0.15%  0.15%  0.15%   0 PDU DISPATCHER   
      16      152352     1081873        140  0.07%  0.08%  0.19%   0 EnvMon           
     279      229040       27298       8390  0.07%  0.10%  0.11%   0 VTEMPLATE Backgr 
      40       23704       53593        442  0.07%  0.03%  0.02%   0 Net Background   
      95        4512       55604         81  0.07%  0.00%  0.00%   0 PPP Hooks        
     109        6844       62029        110  0.07%  0.00%  0.00%   0 IP Background    
     269       21384     1931910         11  0.07%  0.06%  0.07%   0 PPP manager      
     271         116       60672          1  0.07%  0.00%  0.00%   0 Multilink PPP    
      23       98400         321     306542  0.00%  0.07%  0.03%   0 AAA high-capacit 
    =====================
    as we see above , we have high "IP Input" about differnece in cpu =67-54=13 % , which is high value process in software .
    i follwed the article here :
    http://www.cisco.com/c/en/us/support/docs/routers/7500-series-routers/41160-highcpu-ip-input.html
    i check and found that my router is fine , 
    no arp calls.
    no routing loops.
    no flapping links.
    i checked that my router has cef enabled and no enormous routing protocol updates
    i found that i have big differnce between hardware & software process on the router which is 13 %
    but when the traffic is more and more , the cpu reach reach 93 % and begin to have drops.
    i just want to ask , how can i debug the operations that are done on the cpu processor of the router ???
    i mean that if i know that traffic , i can estimate and know the problem  that increasing my cpu !!!
    another question :
    how to debug the packest that has a ttl exceeded 50 or ttl exceeded 100 ?????
    i dont wan tto make debug ip packed , because i have a huge traffic and it will let my router hanged due to large debug !!
    ===============
    righ now i will post my router config and some verification:
    drvirus#sh running-config 
    Building configuration...
    Current configuration : 12291 bytes
    upgrade fpd auto
    version 12.4
    service tcp-keepalives-in
    service tcp-keepalives-out
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    no service dhcp
    hostname drvirus
    boot-start-marker
    boot system flash disk2:c7200p-adventerprisek9-mz.124-24.T7.bin
    boot system flash disk2:c7200p-adventerprisek9-mz.124-24.T8.bin
    boot-end-marker
    logging message-counter syslog
    aaa new-model
    aaa group server radius radiusservers
     server-private 10..f.f.f auth-port 1812 acct-port 1813 key 7 weifuhjkefkjdbhfjkasbfjka
    aaa authentication login adminstaff local
    aaa authentication login sdm_vpn_xauth_ml_1 group radius
    aaa authentication login ahmad local
    aaa authentication ppp vpdn group radiusservers local
    aaa authentication ppp drvirus local
    aaa authentication ppp vpdn1 local group radiusservers
    aaa authentication ppp ddd none
    aaa authentication ppp dddd none
    aaa authentication ppp anyok none
    aaa authorization network default group radius local 
    aaa authorization network vpdn group radiusservers local 
    aaa authorization network sdm_vpn_group_ml_1 local 
    aaa authorization network drvirus local 
    aaa authorization network vpdn1 local group radiusservers 
    aaa authorization network ddd none 
    aaa authorization network anyok none 
    aaa accounting delay-start 
    aaa accounting update newinfo periodic 10
    aaa accounting network vpdn
     action-type start-stop
     broadcast
     group radiusservers
    aaa server radius dynamic-author
     client xxxxxxxx
     client 10.xxxxxx
     client 10.xxxxxxxxx
     server-key 7 dihcbsdjkbvcsdhmbvhsdbvsdhmbvsd
     auth-type any
    aaa session-id common
    clock timezone GMT+3 3
    no ip subnet-zero
    no ip source-route
    no ip gratuitous-arps
    ip cef
    no ip bootp server
    ip domain name drvirus
    ip name-server x.x.x.x.x
    ip name-server 8.8.8.8
    login block-for 180 attempts 3 within 60
    login quiet-mode access-class telnet
    login on-failure log
    login on-success log
    no ipv6 cef
    ipv6 dhcp pool vvv
     prefix-delegation pool version6
     address prefix 3333::/64
     dns-server 4444::1
    multilink bundle-name authenticated
    vpdn enable
    vpdn logging
    vpdn logging local
    vpdn history failure table-size 50
    vpdn-group eeeeeeeeeeee
     accept-dialin
      protocol l2tp
      virtual-template 1
     terminate-from hostname qqqqqq
     local name rrrrrrr
     lcp renegotiation on-mismatch
     l2tp tunnel password 7ekfhjjeklfnlenfl
     l2tp tunnel timeout no-session 60
     ip mtu adjust
    username drvirus@!34`!512&$8#$232!^@^FGsdGD privilege 0 password 7 000sdkjhvsdkjvnah94313085g2355091407458E32425D
    interface Loopback1
     ip address ttttttt 255.255.255.255
    interface GigabitEthernet0/1
     description ttttttt
     ip address 10.60.60.2 255.255.255.0 secondary
     ip address 10.200.200.200 255.255.255.0
     no ip redirects
     no ip unreachables
     no ip proxy-arp
     load-interval 30
     duplex auto
     speed auto
     media-type rj45
     negotiation auto
    interface GigabitEthernet0/1.4
     encapsulation dot1Q 4
     ip address ttttttttt 255.255.255.224
    interface GigabitEthernet0/1.14
     encapsulation dot1Q 14
     ip address 192.168.50.3 255.255.255.0
    interface FastEthernet0/2
     no ip address
     shutdown
     duplex auto
     speed auto
    interface GigabitEthernet0/2
     ip address 10.160.150.2 255.255.255.0
     duplex auto
     speed auto
     media-type rj45
     negotiation auto
    interface GigabitEthernet0/3
     description rrrrrrr
     ip address xxxxxxx 255.255.255.252
     no ip redirects
     no ip unreachables
     no ip proxy-arp
     load-interval 30
     duplex full
     speed 1000
     media-type sfp
     negotiation auto
    interface Virtual-Template1
     ip unnumbered Loopback1
     ip tcp adjust-mss 1412
     no logging event link-status
     peer default ip address pool xxxxx xxxxxx
     ppp mtu adaptive
     ppp authentication pap vpdn1
     ppp authorization vpdn1
     ppp accounting vpdn
    router eigrp 2
     redistribute connected metric 1 2 1 2 1
     passive-interface default
     no passive-interface GigabitEthernet0/1
     network 10.200.200.200 0.0.0.0
     no auto-summary
     eigrp router-id 2.2.2.2
    ip forward-protocol nd
    ip route 0.0.0.0 0.0.0.0 10.200.200.2
    ip route dddddddddd 255.255.255.0 fffffff
    ip route ddddddddd 255.255.255.0 ffffff
    no ip http server
    no ip http secure-server
    ip radius source-interface GigabitEthernet0/2 
    radius-server attribute nas-port format d
    radius-server configure-nas
    radius-server host ddddddddddd auth-port 1812 acct-port 1813 key 7 dddddddddd
    radius-server retransmit 0
    radius-server key 7 dddddddddddddddddd
    radius-server vsa send cisco-nas-port
    radius-server vsa send accounting
    radius-server vsa send authentication
    control-plane
    drvirus#sh ip traffic
    IP statistics:
      Rcvd:  92454889 total, 5908020 local destination
             0 format errors, 94 checksum errors, 3789577 bad hop count
             0 unknown protocol, 23360 not a gateway
             0 security failures, 0 bad options, 3730347 with options
      Opts:  0 end, 0 nop, 0 basic security, 0 loose source route
             0 timestamp, 0 extended security, 0 record route
             0 stream ID, 0 strict source route, 3730347 alert, 0 cipso, 0 ump
             0 other
      Frags: 1409002 reassembled, 485 timeouts, 0 couldn't reassemble
             4542214 fragmented, 9089659 fragments, 2659413 couldn't fragment
      Bcast: 6024 received, 0 sent
      Mcast: 56503 received, 31033 sent
      Sent:  15839581 generated, 2407203241 forwarded
      Drop:  23 encapsulation failed, 0 unresolved, 0 no adjacency
             0 no route, 0 unicast RPF, 0 forced drop
             0 options denied
      Drop:  0 packets with source IP address zero
      Drop:  0 packets with internal loop back IP address
             0 physical broadcast
    ICMP statistics:
      Rcvd: 0 format errors, 0 checksum errors, 0 redirects, 4 unreachable
            140579 echo, 33742 echo reply, 0 mask requests, 0 mask replies, 0 quench
            0 parameter, 0 timestamp, 0 timestamp replies, 0 info request, 0 other
            0 irdp solicitations, 0 irdp advertisements
            0 time exceeded, 0 info replies
      Sent: 0 redirects, 3530 unreachable, 33744 echo, 140579 echo reply
            0 mask requests, 0 mask replies, 0 quench, 0 timestamp, 0 timestamp replies
            0 info reply, 46795 time exceeded, 0 parameter problem
            0 irdp solicitations, 0 irdp advertisements
    TCP statistics:
      Rcvd: 19285 total, 0 checksum errors, 7 no port
      Sent: 39402 total
    BGP statistics:
      Rcvd: 0 total, 0 opens, 0 notifications, 0 updates
            0 keepalives, 0 route-refresh, 0 unrecognized
      Sent: 0 total, 0 opens, 0 notifications, 0 updates
            0 keepalives, 0 route-refresh
    IP-EIGRP statistics:
      Rcvd: 39154 total
      Sent: 39275 total
    PIMv2 statistics: Sent/Received
      Total: 0/0, 0 checksum errors, 0 format errors
      Registers: 0/0 (0 non-rp, 0 non-sm-group), Register Stops: 0/0,  Hellos: 0/0
      Join/Prunes: 0/0, Asserts: 0/0, grafts: 0/0
      Bootstraps: 0/0, Candidate_RP_Advertisements: 0/0
      Queue drops: 0
      State-Refresh: 0/0
    IGMP statistics: Sent/Received
      Total: 0/0, Format errors: 0/0, Checksum errors: 0/0
      Host Queries: 0/0, Host Reports: 0/0, Host Leaves: 0/0 
      DVMRP: 0/0, PIM: 0/0
      Queue drops: 0
    UDP statistics:
      Rcvd: 5632168 total, 0 checksum errors, 9605 no port
      Sent: 15536481 total, 0 forwarded broadcasts
    OSPF statistics:
      Rcvd: 0 total, 0 checksum errors
            0 hello, 0 database desc, 0 link state req
            0 link state updates, 0 link state acks
      Sent: 0 total
            0 hello, 0 database desc, 0 link state req
            0 link state updates, 0 link state acks
    ARP statistics:
      Rcvd: 36012 requests, 25 replies, 0 reverse, 0 other
      Sent: 3590 requests, 1883 replies (41 proxy), 0 reverse
      Drop due to input queue full: 0
    drvirus#sh interfaces switching 
    GigabitEthernet0/1 ffff
              Throttle count          0
                       Drops         RP      29334         SP          0
                 SPD Flushes       Fast     183378        SSE          0
                 SPD Aggress       Fast          0
                SPD Priority     Inputs     196591      Drops          0
        Protocol  IP                  
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process   50222652 1410586379   38933488 2377282438
                Cache misses          0          -          -          -
                        Fast 2501299905  502401799 1732463443 1178236678
                   Auton/SSE          0          0          0          0
        Protocol  DEC MOP             
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0        104       8008
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  ARP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process      36178    2170680       3643     233084
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  CDP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process       1039     385469       2067     772027
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  Other               
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process       2266     138297       6179     370740
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        NOTE: all counts are cumulative and reset only after a reload.
    Interface FastEthernet0/2 is disabled
    GigabitEthernet0/2 
              Throttle count          0
                       Drops         RP          0         SP          0
                 SPD Flushes       Fast        785        SSE          0
                 SPD Aggress       Fast          0
                SPD Priority     Inputs       1900      Drops          0
        Protocol  IP                  
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process     382927   34296776     382540  106683985
                Cache misses          0          -          -          -
                        Fast        198      31569          0          0
                   Auton/SSE          0          0          0          0
        Protocol  DEC MOP             
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0        104       8008
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  ARP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process       1900     114000       1813     108780
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  CDP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process       1030     378010       1031     378377
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  Other               
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0       6180     370800
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        NOTE: all counts are cumulative and reset only after a reload.
    GigabitEthernet0/3 drvirus
              Throttle count          0
                       Drops         RP         15         SP          0
                 SPD Flushes       Fast      22435        SSE          0
                 SPD Aggress       Fast          0
                SPD Priority     Inputs     194236      Drops          0
        Protocol  IP                  
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process   40507058 2970006619   56462488 1872816742
                Cache misses          0          -          -          -
                        Fast 1758170357  386468928 2449949282 3706868609
                   Auton/SSE          0          0          0          0
        Protocol  DEC MOP             
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0        105       8085
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  ARP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          5        300          7        420
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  CDP                 
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0       1034     379478
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        Protocol  Other               
              Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                     Process          0          0       6180     370800
                Cache misses          0          -          -          -
                        Fast          0          0          0          0
                   Auton/SSE          0          0          0          0
        NOTE: all counts are cumulative and reset only after a reload.
    drvirus#sh ip route summary 
    IP routing table name is Default-IP-Routing-Table(0)
    IP routing table maximum-paths is 32
    Route Source    Networks    Subnets     Overhead    Memory (bytes)
    connected       1           1644        105280      250040
    static          3           0           192         456
    eigrp 2         0           0           0           0
    internal        5                                   5860
    Total           9           1644        105472      256356
    Removing Queue Size 0
    drvirus#sh ip route summary 
    IP routing table name is Default-IP-Routing-Table(0)
    IP routing table maximum-paths is 32
    Route Source    Networks    Subnets     Overhead    Memory (bytes)
    connected       1           1645        105344      250192
    static          3           0           192         456
    eigrp 2         0           0           0           0
    internal        5                                   5860
    Total           9           1645        105536      256508
    Removing Queue Size 0
    drvirus#sh ip route summary 
    IP routing table name is Default-IP-Routing-Table(0)
    IP routing table maximum-paths is 32
    Route Source    Networks    Subnets     Overhead    Memory (bytes)
    connected       1           1645        105344      250192
    static          3           0           192         456
    eigrp 2         0           0           0           0
    internal        5                                   5860
    Total           9           1645        105536      256508
    Removing Queue Size 0
    drvirus#sh ip route summary 
    IP routing table name is Default-IP-Routing-Table(0)
    IP routing table maximum-paths is 32
    Route Source    Networks    Subnets     Overhead    Memory (bytes)
    connected       1           1645        105344      250192
    static          3           0           192         456
    eigrp 2         0           0           0           0
    internal        5                                   5860
    Total           9           1645        105536      256508
    Removing Queue Size 0
    drvirus#
    ANy help ??????!!!!!

    can some one determin if :
     122     9166144   120227216         76  3.30%  2.81%  2.42%   0 L2X Data Daemon
    has a relation to my high cpu 
    her  is agian my cpu process :
    drvirus#sh processes cpu sorted 
    CPU utilization for five seconds: 69%/51%; one minute: 62%; five minutes: 59%
     PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process 
      87    22165548   147317354        150  7.60%  6.54%  5.74%   0 IP Input         
      16      682988     2637213        258  3.61%  0.70%  0.37%   0 EnvMon           
     122     9166144   120227216         76  3.30%  2.81%  2.42%   0 L2X Data Daemon  
     270      484700     4987094         97  0.76%  0.84%  0.86%   0 PPP Events       
     260      746640      483367       1544  0.30%  0.51%  0.51%   0 L2TP mgmt daemon 
     112     1082540      228491       4737  0.30%  0.31%  0.31%   0 CEF: IPv4 proces 
     190         596         755        789  0.30%  0.02%  0.00%   2 SSH Process      
     279      461184       78909       5844  0.30%  0.39%  0.45%   0 VTEMPLATE Backgr 
      52      954592       29823      32008  0.30%  0.31%  0.31%   0 Compute load avg 
     272       53744     2782461         19  0.23%  0.17%  0.16%   0 IPHC Admin       
     261      513524      428266       1199  0.23%  0.38%  0.37%   0 L2TUN Applicatio 
     142       31888    35627222          0  0.23%  0.19%  0.20%   0 HQF Shaper Backg 
     258      570384     1602872        355  0.15%  0.18%  0.17%   0 RADIUS           
      78       43280      392561        110  0.15%  0.10%  0.08%   0 ACCT Periodic Pr 
     281       52340      385568        135  0.07%  0.08%  0.09%   0 IP-EIGRP: PDM    
      40       37300      138153        269  0.07%  0.09%  0.10%   0 Net Background   
      77      145860      443602        328  0.07%  0.06%  0.07%   0 AAA ACCT Proc    
     110       31060       53876        576  0.07%  0.03%  0.02%   0 IP RIB Update    
      45       11868       52400        226  0.07%  0.01%  0.00%   0 IF-MGR control p 
     115       20164      103667        194  0.07%  0.02%  0.00%   0 PPP IPCP         
     102      181600      489310        371  0.07%  0.14%  0.15%   0 SSM connection m 
     143        3148     1461382          2  0.07%  0.01%  0.00%   0 RBSCP Background 
      80       19488       22128        880  0.07%  0.02%  0.00%   0 CDP Protocol     
      23      189412       10771      17585  0.00%  0.15%  0.04%   0 AAA high-capacit 
      22           0           1          0  0.00%  0.00%  0.00%   0 CEF MIB API      
      21           0           2          0  0.00%  0.00%  0.00%   0 ATM Idle Timer   
      20         376      153594          2  0.00%  0.00%  0.00%   0 ARP Background   
      24           0           2          0  0.00%  0.00%  0.00%   0 AAA_SERVER_DEADT 
      25           0           1          0  0.00%  0.00%  0.00%   0 Policy Manager   
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      31           4          30        133  0.00%  0.00%  0.00%   0 EEM ED Syslog    
      27           0           5          0  0.00%  0.00%  0.00%   0 Entity MIB API   
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