Router disconnects over 20 times a day.

Question

Hello
Since November last year that I have been troubled with constant disconnects from my router which leads to quite a bit of frustration, I have posted on this forum 2 times since then and my problem persists, the first time an engineer came over and after a few tests detected that there was a problem with my line and "fixed" it, after 7 days of stable connection, which was the recommended time to see an improvement on my line, it went back to disconnecting several times a day, posted again in the forum and sent an email to a mod explaining my problem, he got back to me and said the same thing the engineer said, there is a problem with my line and he would "fix" it, now for 2 weeks it did get fixed, didn't had a single disconnect, the line was up for 10+ days up to the day when I reported back to the mod and after seeing that my line was stable he recommended me to reset the router to improve the Internet speed as it was locked at under 4MB dl, at this point the festival of disconnects restarted up until today, just yesterday it disconnected 10 times in 1 hour, I'm really trying to keep a positive feeling about this and that it will be fixed but it has been almost a year already.
my stats
ADSL Line Status
Connection Information
Line state:
Connectedppp0_0
Connection time:
0 days, 00:36:39
Downstream:
5.648 Mbps
Upstream:
432 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
11.2 dB / 0.3 dB
Line attenuation (Down/Up):
41.1 dB / 24.4 dB
Output power (Down/Up):
20.2 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
17 / 314
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
26 / 10
Error Seconds (Local/Remote):
3427 / 57566
1. Best Effort Test: -provides background information.
Download  Speed
4.99 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 4.99 Mbps
 For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
 IP Profile for your line is - 5.1 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.34 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.34Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
now my issue isnt even the speed anymore, 5MB i can live with, what i can't live with is a connection that drops several times a day, it can't even stay up for more then half a day.

Answer 1

I would go back to the mods as they helped before
contact mods
can take up to 3 working days for mods to contact you
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