Router won't connect comps to the net, can't acess router through comps either!!

Hey, umm... I was playin a game for a bit, and suddenly I got booted off the net. I thought it was the game just spiting me (WoW does that sometimes. It hates everyone), but it turned out to be the internet.
I called comcast, confirmed that my internet was ok, and decided to call linksys.
I went to the tech support via phone, dialed the number, and the number is telling me it can't connect the call.
So, I came here.
Now, normally I can always get into the router via my comp to see what the deal is with it. This time though, I can't even acess it!
It tells me it couldn't connect every time I try to get into it, from all the computers.
I figured it could just be a bum wire messin with me. So I went into the closet and pulled out a new one that I had just got. That one didn't work either.
Then I took one of the wires I knew worked (because it connected the computer to the modem and got online fine), and plugged it in. It didn't work either.
So frusterating...
Anyways, I upgraded the routers firmware the other day after hearing that it would give me more port fowarding slots (It DESPERATLY needs more), and all was well up until now.
It's been about 5 days since I did that, so I don't know what woulda caused this to happen all of a sudden.
Espically not being able to get to the router through a computer. That's just weird...
Well, if anyone knows anything, lemme know.
Also, let me know if the phone support comes back up some time soon.

On a side note, im not using the wireless function, and I have it turned off in the settings.

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