Routing according to Organizational groups

Hi all,
In the current process which I am building, I have just one role. The role has just three activities.
But the routing is based on groups and sub-groups and on call type and sub call type. For example:-
If role is Support Center
If groups are Lan Services, Database Admin, Network Services.
If sub groups are Lan Services - Data, Network Services- Data, Network Services - Voice.
And if the call type and sub-call type is Connectivity and Access VPN respectively, then I should be able to route to the sub group Network Services-Data.
Can this be done using Organizational Groups and having only one role defined?
All groups and sub-groups perform the same task.
Can this be done?

No Sujay, please read my question again - I've not assigned any ringtone directly to the contact.
I have a contact that is a member of TWO groups. each of the groups have been assigned a different ringtone.  ...... So which ringtine will be played when that contact calls in? 
Or are you saying that both the ringtones for the 2 groups will be IGNORED and instead the default ringtone will be played?
There ought to be laws out there on the use of the term 'smartphone'

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    311
    56381251
    39-1675361
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    311
    56381251
    31-1700059
    1
    311
    56381251
    26-0060245
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    311
    56381251
    72-1284709
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    311
    121786868
    31-1700059
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    311
    21053495
    72-1355929
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    311
    56381251
    73-1317052
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    311
    56381251
    56-2525845
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    311
    56381251
    72-1355929
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    311
    56381251
    84-1535762
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    311
    56381251
    91-2031795
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    311
    56381251
    84-1487943
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    311
    56381251
    91-2035844
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    311
    56381251
    84-1535753
    1
    311
    56381251
    72-1501788
    1
    311
    56381251
    30-0137738
    1
    311
    563  
    72-1500001
    2
    311
    565  
    72-1500001
    2
    311
    563  
    72-1500000
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    1
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    21053495
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    311
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    311
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    2
    311
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    56381251
    84-1487943
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    311
    56381251
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    84-1535762
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    311
    56381251
    91-2031795
    2
    311
    56381251
    91-2035844
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    1
    999
    56381251
    72-1355929
    1
    999
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    72-1501788
    1
    999
    56381251
    73-1317052
    1
    999
    56381251
    84-1487943
    1
    999
    56381251
    84-1535753
    1
    999
    56381251
    84-1535762
    1
    999
    56381251
    91-2031795
    1
    999
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    91-2035844
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    Message was edited by: chris227 comment

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