Roxio Media Manager Won't Recognize SD Card

I've followed some threads around here checking to see if I could fix this solution. I've reformatted my card several times, reinstalled BB Desktop Manager, along with almost everything else. My device shows up in the "My Devices" tab but it will not display my card. Any ideas?

Guam
BB desktop mgr v4.6 and 4.7 were released relatively close and I would first recommend first to uninstall v4.6 and go ahead and install v4.7....
Also, just as a note, the largest portion of the BB desktop mgr install and operation is the Media Mgr, due to the use of different drivers and operations in your cpu, so it will take a few minutes to run in some cases....
Try restarting your CPU to make sure no glitches are present on the computers operating system -
If after these two steps you are having a problem loading just the Media Mgr portion of the desktop software, then you may have a driver conflict occuring thru windows not allowing the proper load of this program... just a thought...
Let me know how it goes!
If I successfully help you with an issue, thank you for clicking "kudos" in my post.
If your issue has been solved, please resolve this thread by marking the post which solved it for you!

Similar Messages

  • Roxio Media Manager won't run and get error messge about C+++

    Error message says Media Manager has requested Runtime to terminate in an unusual way.  Please contact suport team.  I wrote to Roxio about it and supplied screen shots of the message and their response was to contact RIM.  Typical run around.  Same problem on a different computer where I had a working version of BB Desktop Manager and then installed the new 4.7 and started to get the same problem. Would seem this is a RIM problem.  Anyone else out there that knows anything about this error or how to get past it?

    <center>
    <a href="http://s253.photobucket.com/albums/hh59/dandgmotors/?action=view&current=ParallelsPicture1.jpg" target="_blank"><img src="http://i253.photobucket.com/albums/hh59/dandgmotors/ParallelsPicture1.jpg" border="0" alt="Photobucket"></a><br /><br />
    <a href="http://s253.photobucket.com/albums/hh59/dandgmotors/?action=view&current=ParallelsPicture2.jpg" target="_blank"><img src="http://i253.photobucket.com/albums/hh59/dandgmotors/ParallelsPicture2.jpg" border="0" alt="Photobucket"></a><br /><br />
    </center>

  • Roxio Media Manager won't open, taking too long to open

    My forum title says it all.
    I installed Desktop Manager 4.6 and when I clicked 'Start' to Media Manager, the little oranger thing for Roxio popped up and I waited maybe a good hour waiting for it too open but it didn't. So, I left the computer on all night, (8 hours) and it still didn't open media manager.
    Any suggestions?

    my suggestion is to stay away from the Media Manager.
    http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
    HOWTO : use your blackberry as a USB device
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • V Cast Media Manager won't recognize the Fascinate/device driver not downloading(available)

    I have installed V Cast media manager to my desktop system.  When I connect my Fascinate, the computer recognizes that "new hardware" is found, but can't locate the driver so it will connect with VCastMM.
    Has anyone else experienced this yet?
    Is there an easy fix to this?
    I did set the USB to sync with media player and that still didn't work.

    click on the usb icon on the top of the screen and it should allow you access your phone on ur computer! you dont actually need to use media manager. just open it up as if it were a flash drive. 

  • Roxio Media Manager - 8830

    I just got  8830 (VZN)
    I have DM version - 4.3 and device software V 4.2.2.176
    When I open up Roxio Media Manager. The Application recognizes my device folders , but not my media card.
    I have a SD 2GB media in my device.
    Any suggestions?

    lthigashi wrote:
    Yes,
    I have the device in the Mass storage mode.
    When I conect the device to my computer via USB. If comes up under a (F) drive.
    When I access the Roxio Media Manager, the device is identified as the device pin number ( device) and I can access
    the memory on the device. But the SD (F) drive shows not connected.
    For some reason , it is not recognize the media card.
    So what happens if you try to access the F: drive using My Computer or Windows Explorer? Does it allow you to access it? 

  • BB Desktop / Roxio Media Manager Problems

    Seriously, how does anyone use this software?  I'm using the latest 4.7 version.  Connecting my Storm up to my PC (Windows Vista), the overall response time is so slow that it is almost painful to watch.  Issues -
    1. Checks for applications updates everytime I click on a function? Really? This just happened when I launched the application - why does it do it everytime I click on Add application, manage media, etc?
    2. Roxio Media Manager - this is about the most painful piece of software I've ever used.  Did anyone really QA this before shipping it?  Slow, slow, and slow.  No indication that it is doing anything after you click on an action. Half the time it doesn't do anything!  Moving media files, pictures, etc should take this long.  Even navigating the local file system shouldn't take 30 - 60 seconds to do.
    BB - any updates coming?  It feels like this was rushed out before it was fully developed....

    Research shows:
    1.  (thanks to my friend John Clark for this instructional) To prevent this from happening this you need to install Desktop Manager WITHOUT this Automatic Update service. Below are the steps to remove this service.
    1. Go to Control Panel >Add/Remove Programs.
    2. Click on "BlackBerry Desktop Software" and select "Change/Remove."
    3. When prompted, hit "Next" and then you should get options for Modify, Repair, or Remove. Choose "Modify."
    4. On DM 4.7 and higher, in the list of installed items, you should see "BlackBerry Automatic Update." Click the icon next to it and change it to "This feature will not be available." That should put an "X" next to "BlackBerry Automatic Update." If you are using DM 4.6 or lower and don't see this option in this list then just continue with the install and the installation will ask you a few screens later. A screen will be shown where you will be asked to check the boxes for:
    A) "Start BlackBerry Desktop Manager automatically each time the computer starts."
    B) "Create a shortcut for BlackBerry Desktop Manager on the Windows Desktop."
    C) "Check for software updates."
    Be sure number 3, "Check for software updates," is NOT checked.
    2. Yes the Roxio software is buggy to me as well. I don't install it and life stays good. Use Mass Storage Mode enabled on your Media Card (Options > Media Card) and then you can drag/drop files from your PC to the Media Card as it will appear simply as a removable drive.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop Manager and Roxio Media Manager Soooo Slow

    Desktop Manager and Roxio Media Manager are so slow. Why? Just getting them to open takes five minutes or more.

    I'm glad I found this thread.
    I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
    I suspected it was Roxio when I watched it take 20 minutes to install.
    Worringly, my laptop was crippled without the Desktop or Roxio software being used. The response rate was once every 5 minutes, and when eventually getting to the Task Manager and looking at the Processes and Applications (a 15 minute job!), there was nothing untoward.
    Having uninstalled them and rebooted, the laptop is back to its former glory so quite what Roxio was doing in the background, I have no idea. I won't be touching it again.
    Matt
    Message Edited by mjsulliva on 04-03-2009 05:13 AM

  • IPhoto won't recognize SD card placed directly into my iMac's SD slot.

    iPhoto won't recognize SD card placed directly into my iMac's SD slot. Image Capture shows the name of the SD card but does not show any photos. If I use the Finder I can see all of the photos on the sd card so I know they are there. I've previously imported lots of photos from teh SD slot directly into iPhoto. Tried a second SD card with the same issue.
    Any ideas? Thanks for the help
    Using iPhoto 8.1.2
    Mac OS 10.6.8

    Make a temporary, backup copy of the library and apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    any tips on how to recover those lost photos?
    If you don't recover the photos with the above you'll need to run a recovery app like MediaRECOVER to recover the photos from the memory card.
    OT

  • Roxio Media Manager Install Problem

    I get the following error message when I try to run Roxio Media Manager from the Desktop Software:
    "MediaManager9Module has stopped working correctly.  A problem has caused the program to stop working correctly.  Windows will close the program and notify you when a solution is available." 
    I have done a lot of reading about this problem and most of the time users just tell the poster to use their Blackberry as a mass storage device.  If they do that they won't need Roxio Media Manager.  I want to use the Roxio because I have a lot of pictures and it's easier to upload them to the blackberry using Roxio - it utilizes a split screen with your computer pictures on top and your blackberry folders on the bottom... then as you browse through your pictures you just say "Copy down" and the picture goes to whatever folder you specify on the Blackberry.  I just got a 4GB stick to hold all my photos so believe me the Roxio technique is far faster for me.  I have successfully installed Roxio on my work computer a Dell XPS - it was a trial as well.  I had to uninstall everything and completely remove all "Roxio" files including the registry.  This did not work for the Acer though which is my home computer.  Right now the Acer has 4.5 installed (Roxio Media Manager did install) but when I try to click to access Roxio I get the above mentioned error message.
    There are obviously a lot of people out there with this problem and no answer from Roxio or Blackberry (I called Blackberry who passed me off to Roxio who wanted me to PAY.)  I also tried contacting Roxio via email from their Roxio website - they said contact Blackberry... thus I get the runaround.  I just got this Blackberry (it cost me $432.) you would think something that expensive would come with software that... I don't know, works.  And if i didn't they would offer some kind of tech help here.  Totally pathetic.
    Hoping somebody has some insight....
    Sandy 
    Solved!
    Go to Solution.

    Uninstalling and deleting all folders/files and registry entries named, RIM, Research in Motion, Roxio and Sonic worked to get Roxio Media Manager successfully installed and running on my Dell.  I had some “trial” version of Roxio on my computer that came with it when I bought it and when it expired it created problems when installing Roxio Medica manager.  
    That was not the problem and not the solution to get Roxio Media Manager installed and running on my Acer.  I tried the above, but I kept getting error messages after restart upon installing Desktop Manager due to some Roxio problem (I just didn’t know what.)  I would also get error messages when I tried to access Roxio from the Desktop Manager.   When I installed Desktop Manager on the Dell I used “Run as administrator” for the install but I do not have to right click and hit “Run as Administrator” every time I launch that program on the Dell to get any feature of it to run correctly including Roxio.  I do for the Acer – that was the problem… but it took some tweaking to get that to happen.  When I right click and hit “Run as Administrator” on the Acer the Desktop Manager would launch and it was able to read my blackberry when I plugged it in off the main menu.  But when I went to any other feature off the main menu, like Sync or Roxio, it would not read the Blackberry – in the top left corner of the program it went from “Connected” to “Disconnected.”  It also crashed the program several times and I had to bring up the Task Manager to quit the program because it had become “non-responsive.”  The only part of the Desktop manager (after trying repeatedly) that was able to still read the blackberry when I selected “Run as Administrator” was the “Add/Remove Applications” feature.  After it starting “seeing” the Blackberry from the Applications part the program I was able to go into Sync, and Roxio with it still able to “see” the Blackberry.  Then I was able to successfully run the Roxio part of the desktop manager.  Odd I know…  
    Both the Dell and the Acer run Vista Home Premium.  There were 2 separate problems causing Roxio to not install or run correctly.  Both problems should have been addressed by Blackberry or Roxio.  As I mentioned, I just bought this Blackberry and it cost me $432 – I am still somewhat in shock that a product that expensive comes with software that is literally up to the user to figure out how to run.  That there is no way to get Roxio or Blackberry to respond themselves with a fix for this common problem is unbelievable.  That we the user have to spend hour after hour troubleshooting when we should be enjoying our new blackberry is pathetic.  I feel like the company just said,  “Here, you figure it out.”  Nice, huh?    
    The Desktop Manager (including all its features) should be available to all Blackberry users… then each individual can make a knowledgeable decision as to which program, either Desktop Manager or using “Mass Storage Device” is the easiest or more efficient for them. 
    Hope this helps… just trying to pass along what worked for me…
    Sandy   

  • What is the problem with Roxio Media Manager??

    I purchased my first Blackberry 8310 Curve on Black Friday. For some reason the Blackberry Desktop Manager installs and works absolutely fine. However when I open the media manager from Roxio the screen freezes and it doesn't even show my device. I have uninstalled cleanly and re-installed over a dozen times and can't get it to work. We also went and bought an updated graphics and sound card and have installed them. The Roxio media manager STILL freezes up and we have to shut it down.
    I do a lot of Paintshop Pro and have those programs as well as other graphics software. I'm wondering if it is a software conflict? I don't see one. Or if the Roxio is a POS as someone posted before.
    I have spent hours and hours reading everything I can online about it and can not find an answer anywhere. The main reason that I want the Media Manager is that I want to make my own ringtones....that's it! The rest I can do without it. Does the BB media manager have the capability to make ringtones?
    Any help would be greatly appreciated. Thanks in advance!
    Michelle
    The computer I'm using is a server converted to workstation.
    Intel Pentium 4; 3.20GHZ
    1.50 GB RAM
    400 GB Hard Drive
    Windows XP Home Svc Pack 3
    Windows Media Player 11
    Audio Card: Sound Blaster Audigy
    Graphics Card: NVIDIA GeForce 8400 GS
    Solved!
    Go to Solution.

    on Windows, you can use any software to cut your mp3 for the part you want.
    you can use mp3cutter or Audacity.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Problem with Roxio Media Manager - Desparate for an answer

    In order to get my Roxio Media Manager to work. Do I need to have access to the browser on my BB8300 Curve. I am not subscribing to the internet on my BB but I do on my computer. Could that be the reason why my Media manager is not working properly? I am desparate for an answer since I have photos on my Blackberry that I need edit and and sent off. What good is the camera if I can't take the photos off of it? I have tried uninstalling the software and then re-installing it. I still can't get the Media Manager to appear in Roxio. The one time I did get it to work, I start getting Runtime errors when I tried to bring up Media manager. Please help..All the rest of the icons..back/up, synch, etc is appearing..just can't get the Roxio Media manager to appear now.

    Do you have a media card in your BlackBerry? If so, plug your BlackBerry in and enable Mass Storage Mode. Then just access the memory card from Windows Explorer. For what you want to do Roxio is overkill, and complicated.

  • Roxio Media Manager - It keeps trying to install itself

    Hi Everyone,
    Roxio Media Manager continuosly tries to install itself and it won't go away.  I tried to uninstall it but a window pops up that states Windows Installer is running.  I tried to force quit the installer and/or Roxio, but I don't see anything in the processes panel.
    I tried running registry cleaners, tried an aftermarket uninstaller program... nothing has worked.  What's worse, the Windows Installer window keeps popping up and interrupts everything I'm trying to do on the computer.  I can't even let it go in the background and ignore it.
    Not only that, but it is also bogging down the processor immensly.
    Everywhere I look on the internet, people keep suggesting a windows clean up utility from the Microsoft site, but that download is no longer available (apparently it too was causing problems)
    The only other suggestion was http://forums.techarena.in/windows-xp-support/898890.htm and recommended that I download & reinstall "Desktop Manager 5.0.1 B73 Multilanguage with Media Manager", but that file is obsolete now and is no longer on the RIM site.
    I'm at a total loss for what to do next.  Any help would be greatly appreciated!
    Thank you!
    Rob

    Hey skibum77,
    Welcome to the BlackBerry Support Community Forums.
    Follow the steps in this KB article to fix the issue: www.blackberry.com/btsc/KB19218
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • ROXIO MEDIA MANAGER - Desktop manager

    Just got my Storm 9530! All is good except when installing Desktop Manager 4.7 the installation process stops when it tries to install Roxio Media Manger. near the end of the installation I get this window:
    Roxio Media Manager Error 1402 Could not Open Key\comctlistview\ctrl1/clsid
    and it backs out
    I have tried several times to remove and install with no success. I have closed Norton utilities and windows firewall still got the same message. The SYNC portion is installed anmd working, but not the Media manager, which means I can't download photos form my PC. I run XP.
    I also removed and reinstalled with Bell's version of the SW. No success either!
    Bell was no help and said it's not their problem!
    Can anyone help?
    Thanks much
    Message Edited by seafox on 03-13-2009 07:51 PM

    Xandrex is correct. DTM can be installed without the Media portion and you can download media, photos, music ect, from your computer to the media card.
    I don't give up easy and after being jerked around by Bell, I decided to see what Microsoft could do, since it looked to me like more of an OS problem.
    Here is what MS came back with and it resolved the issue for me!
    According to the error message, the most likely cause is that the current user account does not have the correct permissions to access related folders and registry keys.
    I suggest we first try the steps below to reset the default permission on those folders and registry keys:
    1. Save the attachment of the email to your Desktop.
    2. Right click on the "Reset_subinacl.ZIP file" and choose "Extract"
    3. Follow the instructions to extract the files to your Desktop. There will be two files (reset.cmd and subinacl.exe) extracted.
    4. Double click the reset.cmd file
    5. You will see a DOS-like window processing.
    Note: It may take several minutes, please be patient. When it is finished, you will receive a message stating "Finished, press any key to continue".
     After the above steps are finished, let's try to install Desktop Manager 4.7 again.
     If the issue still persist, we need to temporarily uninstall Norton program via Control Panel->Add/Remove Programs and try again.
     Your time and efforts are highly appreciated. Please take your time in trying my suggestions and let me know the results at your earliest convenience. If you need any other assistance, please feel free to let me know and I will try my best to be of assistance.
     I look forward to your reply. 
    Best Regards, 
    Dolby [email protected]
    Microsoft Windows Support Professional
    I suggest that you contact MS yourself and get them to debug your problem. If you do by Email, it takes alittle longer but it's free!
    BTW I verified the address and it's genuine MS Support.
    Good luck
    Message Edited by seafox on 03-26-2009 06:15 PM

  • Roxio media manager in BB Desktop not recognizing/transfering to the device.

    Roxio media manager in BB Desktop Device Manager not recognizing/transfering to the device.
    Read some threads. Managed a cumbersome workaround by using Roxio to take songs from CD and transfer to MP3 format. Then using Explorer to drop into media card. Spent hours trying to figure out. Since I'm not very tech savvy, REALLY appreciate your help. Because I can't get any files from my PC to work. How I can convert WMA. WPL XLS DOC files so my BB can read them? Also, anyone with general info as to why emails I send to myself take days to reach my BB Curve 8330 while other senders come thru quickly?

    hello,
    too many questions in a single discussion. Please re-post one question for each topic. in order to keep this forum tidy.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Roxio Media Manager in Continuous Installation Loop

    After crashing my computer, I had to reinstall the desktop software for my Blackberry 8830 as well as ITunes. Since adding ITunes I have been getting a continuous loop with Roxio Media Manager trying to install itself when I open the Desktop Manager, but the installation is never completed and seems impossible to cancel. Evidently others have had the same problem and cannot get rid of Roxio Media Manager and cannot stop it from constantly installing (and blocking installation of other programs). I have tried to follow instructions that I found on the Roxio website to uninstall, but those instructions did not work. That involved downloading Windows Installer Cleanup Utility, but that won't install either, because the Roxio is showing up as installing. The Roxio program came bundled with the Blackberry setup, so I cannot find it listed on my programs to uninstall. Please help. How can I get this program off my computer or stop its constant (every few seconds) efforts to install itself?

    hello,
    too many questions in a single discussion. Please re-post one question for each topic. in order to keep this forum tidy.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Maybe you are looking for