Rradeon HD 7690 dual-graphics doesn't work in hp pavilion dv6z-6c00 cto quad edition laptop?

I recently purchased an HP Pavilion dv6z-6c00 CTO Quad Edition Entertainment Notebook PC from HP's online store. The laptop was customized with a Radeon HD 7690M discrete graphics card. There is a "dual-graphics" feature that allows a program to be configured to use either the low-power integrated graphics (a Radeon HD 6520G) or the high-performance discrete graphics (the Radeon HD 7690M). However, even when I set a program to use "high performance graphics", the program refuses to use anything but the low-power integrated graphics. When I use ATI's driver, it calls the card a "6700 series", and the card still does not work; when using HP's driver, it calls it the proper name, but the ATI Catalyst Control Center does not work (necessary to assign programs to the discrete card). There is no setting in BIOS to set the computer to use either card exclusively: in fact, there are no graphics settings, period.
Some examples of the games I have tried are:
- Minecraft (I know OpenGL does not work with Dynamic Graphics)
- Portal 2 (Direct X, so should work in theory)
Will I have to get the "special" BIOS update (outdated) that adds the setting for graphics switching?

I suggest dowloading and installing the latest driver for the radeon HD graphics module from the web support portal for your notebook.
What is the p/n for your notebook? (you can remove the main battery and get it from there or from the HP Support Assistant)
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

HP Pavilion dv6z-6b00 CTO Quad Edition Entertainment Notebook PC Rom is unstable and stop working

I have a HP Pavilion dv6z-6b00 CTO Quad Edition Entertainment Notebook PC The DVD became unstable and stopped seeing CDs and DVD's If i put in a disc in drive E: I get the error message Insert a Disc in to drive E:. If I leave a DVD or CD in the Rom and reboot the PC the ROM will see the Disc until I change the Disc the I get the error message Insert a Disc in to drive E: I called Hp support and they sent me a new Rom. I installed the rom. Tested It, and It worked great until an update message appeared. So I installed the critical updates and after the install the Rom stopped see CD's or DVD. The new Rom is a hp DVDRAM GT31L SATA Cdrom. Can any one help?

Hi,
Try the following to manually replace the driver for the optical drive.
1. Download the following utility that will add 'Take Ownership' to the right click context menu. The download is on the following link.
Take Ownership
This is a zipped file. If you don't have an extraction utility installed, download and install 7-Zip ( if you have a 64bit version of Windows, you will need this version 7-Zip ) which can be used to open this so that you can run the installer. Then just right click the zipped folder, select 7-Zip and select Extract Files. When done, open the newly extracted folder and you will find the utility to add 'Take Ownership' to the right click menu. Just double click it to install and then close the window.
2. Open windows Control Panel, open Device Manager, open up DVD/CD-ROM Drives. Right click the drive and select uninstall and click the prompt to complete this.
3. Click the Start Menu, open Computer, double click Local Disk C, open the folder 'Windows', open the folder 'System32', right click the folder 'drivers' and select Take Ownership.
Just below this folder, open the folder 'DriverStore', open the folder 'FileRepository', open the folder that starts 'cdrom.inf', right click the 'cdrom.sys' file and select Copy.
Close all open windows and then Paste this file on your Desktop.
4. Once again, click the Start Menu, open Computer, double click Local Disk C, open the folder 'Windows', open the folder 'System32', then this time open the folder 'drivers', right click and select Paste. You should now get a prompt that the file already exists - select the Copy and Replace option and click on any further prompts to complete this.
When done, close all open windows and restart the notebook - when Windows reloads let it install the device driver and then let it idle for a couple of minutes.
Check if the drive now works correctly.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Graphics Driver for HP Pavilion dv6t-6000 CTO Quad Edition Entertainment Notebook PC for Win 8.1

Hello Everyone,
I currently have an HP Pavilion dv6t-6000 Quad Edition with intel i7 and switchable radeon HD graphics card . I have made the jump from Windows 7 to 8.1 as I am a Current University student studying Information technology and have the need to be updated in terms of technology. I found Win 8.1 to run a bit faster on my PC than Win 7. I have ran into a couple of problems when upgrading to 8.1.
1.) I've been having an issue finding the correct and stable Video Graphics driver for my Radeon HD 6770M switchable graphics. I tried intalling the original Win 7 driver in the HP driver but does not work properly. I have also tried download a generic driver from the AMD Radeon driver website, but the screen is extremly dim when intalled and is almost impossible to use unless I hold a lamp to the LCD screen. The brightness function keys DO get reconized when pressed, but the brighness will not change no matter how high or low the brightness threshold is at.
2.) It is a bit out of topic, but I have also been having alot of trouble getting the validity fingerprint sensor to work with Win 8.1.
I would really appreciate if anyone can help me with these issues or point me in the right direction in order to get them fixed. I am an IT student and have done alot of reasearch on these topics but have been unable to get them to work as intented.
P.S: I have read alot of fixes about brightness using regedit and edditing some values on specific registry entries. I have found them for many other pc manufacturers, but not for HP. Not an expert on registry stuff, but seems like many people get it fixed by doing so. Just an idea.

Due to the age of this model, HP is only providing drivers for Windows 7. After searching through the HP Forum, I was unable to find a satisfactory solution to your issue.
Please contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, for official assistance with your issue.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

Please quote the exact error message, word-for-word, verbatim.
What is your operating system?
What version of Lightroom?

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees.

How to get dual graphics card to work together?

I have an L series satellite with dual graphics card that wont work together. Its an AMD Radeon 3400m apu with an HD 6520G integrated , and a 6400m discrete graphcs card.
The 6400m will never turn on, I have used amd system monitor to see if it is ever used, but it never is.
Even when the 6520g is at full load it wont turn on.
Any suggestions would be helpful.
Thanks.

Hi
As far as I know this theme has been already discussed here in the forum and the switch between internal and external ATI GPU is not supported.
Just the Optimus technology designed by nVidia is supported
So you can switch between Intel GPU and nVidia (if both would support the Optimus technology)

After upgrade, graphic doesn't work more

This morning after having upgraded Archlinux with pacman -Syu with different errors, at reboot graphic doesn't start more, it arrive ad text login. Today afternoon pacman -Syu has found new updates on linux and nvidia, but this time, without errors. But at reboot the same error, graphic doesn't start more. Below there is Xorg.0.log, anyone has had the same problem like me ? Any resolution ?
[ 20.456]
X.Org X Server 1.16.1
Release Date: 2014-09-21
[ 20.469] X Protocol Version 11, Revision 0
[ 20.469] Build Operating System: Linux 3.16.1-1-ARCH x86_64
[ 20.469] Current Operating System: Linux Panther 3.16.4-1-ARCH #1 SMP PREEMPT Mon Oct 6 08:22:27 CEST 2014 x86_64
[ 20.469] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=af1a72bc-b714-4033-b1d0-bf980bbd9661 rw init=/usr/lib/systemd/systemd
[ 20.469] Build Date: 21 September 2014 10:53:13AM
[ 20.469]
[ 20.469] Current version of pixman: 0.32.6
[ 20.469] Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
[ 20.469] Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 20.469] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Oct 6 20:56:00 2014
[ 20.654] (==) Using config file: "/etc/X11/xorg.conf"
[ 20.654] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 20.655] (==) ServerLayout "Layout0"
[ 20.655] (**) |-->Screen "Screen0" (0)
[ 20.655] (**) | |-->Monitor "Monitor0"
[ 20.671] (**) | |-->Device "Device0"
[ 20.671] (**) |-->Input Device "Keyboard0"
[ 20.671] (**) |-->Input Device "Mouse0"
[ 20.671] (==) Automatically adding devices
[ 20.671] (==) Automatically enabling devices
[ 20.671] (==) Automatically adding GPU devices
[ 21.041] (==) FontPath set to:
/usr/share/fonts/misc/,
/usr/share/fonts/TTF/,
/usr/share/fonts/OTF/,
/usr/share/fonts/Type1/,
/usr/share/fonts/100dpi/,
/usr/share/fonts/75dpi/
[ 21.041] (==) ModulePath set to "/usr/lib/xorg/modules"
[ 21.041] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
[ 21.041] (WW) Disabling Keyboard0
[ 21.041] (WW) Disabling Mouse0
[ 21.064] (II) Loader magic: 0x818d80
[ 21.064] (II) Module ABI versions:
[ 21.064] X.Org ANSI C Emulation: 0.4
[ 21.064] X.Org Video Driver: 18.0
[ 21.064] X.Org XInput driver : 21.0
[ 21.064] X.Org Server Extension : 8.0
[ 21.566] (EE) systemd-logind: failed to get session: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
[ 21.568] (--) PCI:*(0:1:0:0) 10de:0a7a:1179:fc90 rev 162, Mem @ 0xf6000000/16777216, 0xe0000000/268435456, 0xf0000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288
[ 21.569] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
[ 21.589] (II) LoadModule: "glx"
[ 22.069] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 28.359] (II) Module glx: vendor="NVIDIA Corporation"
[ 28.359] compiled for 4.0.2, module version = 1.0.0
[ 28.359] Module class: X.Org Server Extension
[ 28.367] (II) NVIDIA GLX Module 343.22 Thu Sep 11 15:55:13 PDT 2014
[ 28.381] (II) LoadModule: "nvidia"
[ 28.381] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 28.599] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 28.599] compiled for 4.0.2, module version = 1.0.0
[ 28.599] Module class: X.Org Video Driver
[ 28.616] (II) NVIDIA dlloader X Driver 343.22 Thu Sep 11 15:34:47 PDT 2014
[ 28.616] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 28.619] (++) using VT number 7
[ 28.669] (II) Loading sub module "fb"
[ 28.669] (II) LoadModule: "fb"
[ 28.669] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 28.690] (II) Module fb: vendor="X.Org Foundation"
[ 28.690] compiled for 1.16.1, module version = 1.0.0
[ 28.690] ABI class: X.Org ANSI C Emulation, version 0.4
[ 28.690] (II) Loading sub module "wfb"
[ 28.690] (II) LoadModule: "wfb"
[ 28.691] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 28.696] (II) Module wfb: vendor="X.Org Foundation"
[ 28.696] compiled for 1.16.1, module version = 1.0.0
[ 28.696] ABI class: X.Org ANSI C Emulation, version 0.4
[ 28.696] (II) Loading sub module "ramdac"
[ 28.696] (II) LoadModule: "ramdac"
[ 28.696] (II) Module "ramdac" already built-in
[ 28.711] (WW) NVIDIA(0): The NVIDIA GeForce 315M GPU installed in this system is
[ 28.711] (WW) NVIDIA(0): supported through the NVIDIA 340.xx Legacy drivers. Please
[ 28.711] (WW) NVIDIA(0): visit http://www.nvidia.com/object/unix.html for more
[ 28.711] (WW) NVIDIA(0): information. The 343.22 NVIDIA driver will ignore this
[ 28.711] (WW) NVIDIA(0): GPU. Continuing probe...
[ 28.711] (EE) No devices detected.
[ 28.711] (EE)
Fatal server error:
[ 28.711] (EE) no screens found(EE)
[ 28.711] (EE)
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 28.711] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 28.711] (EE)

About this error:
Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
I created that file and rebooted operating system, but any is changed and files disappeared, but i can re-create it.
About resolution, do you mean this:
Users of older GPUs should consider switching to nvidia-340xx. The nvidia-343.22 and nvidia-340xx-340.46 packages will be in testing for a few days.
Enable testing on pacman and upgrade system with those files ?
Thank you.

Dual channel doesn't work in green but does in green/purple?

Just bought 2 512mb OCZ PC3200 Plat. rev. 2 and tried to put both sticks into Channel A (green). My system didn't post, and the Dbar had 1 green in the upper right corner (saying memory damaged or installed improperly). So, I moved one of the modules to the first purple DIMM slot; now I have DIMM 0 and DIMM 1 filled. I noticed in the manual that I should fill the green slots first, then the purple.
Is this going to be a problem having one DIMM on green and the other on purple? My sandra test shows that I have about 5950mb/s memory bandwidth; would both greens be slightly higher than that? Am I going to be screwed for overclocking?

READ THE MANUAL
they are COLOR CODED for a reason..
Green is DDR CHANNEL A - Purple is DDR CHANNEL B
of course DUAL CHANNEL will only work when you have one MODULE in EACH CHANNEL, as is the nature of DUAL CHANNEL
http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UID=607

My audio does not work on my pavilion dv4. i just bought this laptop a few days ago. what's going on

my audio does not work on my pavilion dv4

This worked for me.
Hold down the option key while using the Finder “Go To Folder” command. Enter ~/Library/Preferences/com.apple.dashboard.plist. Move the .plist to your desktop.
Log out/in
If it works, delete the .plist on your desktop.
If the same, return the .plist to where you got them from, overwriting the newer ones.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library
You might want to bookmark the command. I had to use it again after I installed 10.8.4. I have also been informed that if you drag the user library to Finder it will remain visible.

Acrobat 8 standard Copying of Text & Graphics doesn't work

I need to be able to copy and paste from my PDF files. Acrobat allows this - even when protected. Mine used to work fine now sometimes it works but most time it doesn't. I need to get this corrected as it's causing a lot of problems and wasting a lot of my time!
Please any and all help appreciated.
Windows, XP Pro, Did/didn't work with 8, 8.1, 8.3, uninstalled, repaired, reinstalled. Works for a while then won't

I did read your post (even if I am sick), but I did not read your information into your post. The word "my" I see as ones you created, but is often used by folks to just mean PDF files they have obtained. It is simply a reading and interpretation issue.
Anyway, if you have set no permissions, it should not be a problems. Maybe someone else has an answer. Otherwise I will have to wait until I get back to town and work to check out AA8.1.3 for the option you are mentioning.
Are you able to do a copy and paste yourself? Are the others using an earlier version of Reader or Acrobat. If it is the latter, you might want to use Reduce File size or PDF Optimize to save to an earlier version compatibility. The only thing that makes this step questionable is that you have it working with no security set. Anyway, it might be worth checking.
Sorry for the misreading of your post, but I did not interpret "my" as your creation. Bill

My dual channel doesn´t Work :S

I have this Ram ->Kingston KVR400X64C3AK1/1G (2 x 1 modules 512 mb), and if i put the two modules enabling the dual channel, putting 1 onto 2nd channel and 1 onto 3rd channel mi pc goes down while i´m in windows, it´s restarts once and once again, 1 minute left or 1 minute before, it´s random but it crashes. I tried to configure the memory modules in a single channel, and it works.
How can i make to work my pc in dual channel?
thxs for your time, and sorry ofr my english i´m spanish
ag3r

Not really. Adding an extra 512mb of ram to my machine helped with framerates and stuff, but loading UT2004 Assault maps with dual channel PC2100 memory was just as slow as it was with single channel. It's only 3 to 5 percent and not worth the extra time/money for him, IMO. I never would have done it had I known there was no performance gain, I would have instead sold my 512mb DIMM, lived without my comp for a few days and then put the money towards a 1gb DIMM. :D
I often wonder why AMD board manufacturers even bother wasting their time and money putting dual channel on their athlon xp mobos. Even Athlon 64's that are not FX chips don't take advantage of dual channel.

New graphics card not working in old Pavilion elite

Hey, so i bought a new graphics card, ASUS strix 750ti oc ed., when i plug it in to my Pavilion elite hpe 531sc i get a blue screen with the hp logo and a text saying 'press esc for startup menu' or something like that. Pressing esc does nothing, pressing any other button does me nothing either.
I tried plugging in the old graphics card, it still sort of works except i cant really play games or get my resolution above 800x600, and install the drivers and all for the new graphics card. But the new graphics card still dont work when plugged back in.
So im at a loss here, is my desktop simply too old or something?

Seeing alot of postings about trying that card. See this thread on a possible solution:
http://h30434.www3.hp.com/t5/Desktop-Hardware/replacing-a-graphics-card-on-h8-1070uk/m-p/4868497#M94...
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Audio doesn't work on my pavilion m6-1045dx

What can I do to fix it?

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56953.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook.
Let Windows fully load, then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
If you still have no audio, open windows Control Panel, open Administrative Tools and open Services. Check that the following services are all showing as Status= Started and Start-up Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type', select Automatic and click Apply to save the change. Then click the Start button.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv6t-6c00 CTO Entertainment Notebook PC AMD Graphics driver

I have been having this problem for over a year (my warranty had conveniently just expired right before this started happening). It first started when I plugged in my computer to my tv through an HDMI cord (which I had done before with no problems). My computer shut down after loading up a game and when I finally got my computer back up and running, it said my AMD graphics card driver was not working properly. Every time I tried to repair or update it through the HP Website via the drivers list, it would crash my computer. After I unstalled the driver completely, it STILL crashes my computer upon trying to now re install it. I am very frustrated and at a loss, and I know there have been a lot of problems with these drivers in the past. They haven't even been updated since 2011... I built this computer to be a gaming lap top, and at this point it is just a suped up paper weight as there's no point in even having 8GB of RAM or 1TB of hard drive memory if I can't even run my games on it... Has anyone had this problem or found a solution to it?

Hello xlvy,
I just sent you a private message. If you are not sure how to check your forum messages,
this post has instructions.
I worked on behalf of HP.

Windows 7 doesn't work optimal

Hi,
i've installed W7 with bootcamp and all the drivers + bootcamp 3.1 and bootcamp 3.2, but my graphics doesn't work optimaal. ormaal kleurt de taakbalk mee met de achtergrond, maar mijne is grijs - blauw en ik kan het niet veranderen bij mijn persoonlijke instelligen.
Wat moet ik doen?

Shorter battery life; hotter; trouble getting graphic device to be recognized; trouble getting latest ATI or Nvidia driver; almost no fan control for some systems.
Until you can download Boot Camp 3.2 alone directly (say from Boot CAmp Assistant, can't have just anyone unless they can verify they have 10.6.7) so you can avoid two year old buggy drivers.
Buggy? Yes. AppleHFS and MNT. Not like you can easily opt out of installing, or when installed, turn off the driver service like most.
Windows on Mac is not 100% seamless.
Of course I think people have a distorted idea that Mac OS is hand-crafted to fit and work perfect and that they need to have some hand-holding.
Boot CAmp Assistant gives me/us a lot of trouble having to explain how, or why someone can't, and why they may need to erase and restore to get contiguous free space.
Microsoft and Apple both under-estimate the minimum recommended partition space.
BCA should warn if partitioning will leave less than 20% free space.
Most VM installers will have recommendations for various guest OSs, so if someone wants 64-bit Windows it would have 40GB or more.
Support for linux native partitions? why Windows only?
There is a HUGE incentive: switchers; people that now need a Mac to interface with another Apple device.
My peeve: iTunes loses its playback screen image during videos (movie or music) if UAC blanks the screen. Come on, years of this. And I rate iTunes 64-bit on Windows the least well integrated and designed of anything I run or install (and I don't install or use any other Apple app if I can help it).

Rradeon HD 7690 dual-graphics doesn't work in hp pavilion dv6z-6c00 cto quad edition laptop?

Similar Messages

Maybe you are looking for