RRI doesn't work in web

Hi Experts,
I' m trying to call a transcation in ERP from a query. Doing this from excel, everything is fine. Trying this within  the same query in web, this error message occurs:
<b>No Service Name Specified</b>
Your request did not contain a service name. Please provide a service name as part of the URL.
Example URL:
http://.../scripts/wgate/CreateSO/!
or...
<b>Session Already Terminated</b>
There is currently no session running that might accept this request.
This situation usually occurs if your session has been closed by the Internet Transaction Server and you tried to navigate to a previously requested page by selecting BACK in your browser. To proceed you must first restart the session as described above.
System BW 3.5 NW 2004
Any idea how to resolve this?
Thanks in advance.
Joe

Hi Joe,
Have you seen the info here?
http://help.sap.com/saphelp_nw04/helpdata/en/b6/70703f781d4a18e10000000a114084/content.htm
Hope this helps...

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