RSC says I have files checked out, but when I try to check them in it says they're not checked out
We are using RSC 3 to control RH7 projects. At the moment RSC says I have hundres of files checked out, but when I try to check them in it says they're not checked out. And then it says "No files were found to CheckIn." What could be causing this?
I tried refreshing and rebooting my (client) PC, and it didn't help.
Thanks.
I am no pro at this product but when you look in source control, who does it say has those files checked out. Does that user match the credentials that you use to connect to source control. The only reason I ask this is, when I first set this up for my Publishers, I used the default admin account to connect to RSC. Then I created accounts for them and went to their workstations to change credentials. I changed the credentials but they had checked out some docs before that and could not check them back in because they were still checked out as admin. Had to change it back, have them check projects back in and then switch credentials. Hope this helps.
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If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
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Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
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I have paid my membership but when I launch an app in CC it says "We are having trouble verifying your account"
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Welcome to Adobe Forum,
Your payment has been succesfully transmitted to Adobe.
you can try to sign out and sign back in to Creative Cloud Desktop App.
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