RSD after 13 months..PLS HELP!!!
Hello there,
it seems unbelievable what i've been through since yesterday, a consistent random shut down on my wife's MacBook after 13 months, and it happens just when I'm unplugged, what can i do now? i can't even go to the apple store without being charged for any damage (after all this time).
Can anyone please suggest me what to do?
N.B.
Right now i'm using my wife's MacBook but with another shining MacBook battery, and nothing's happened yet (fingers crossed).
Thanks.
Maybe all you need is a new battery.
You should have bought AppleCare. If there is a problem at this point, you will need to pay for repairs, unless you have case numbers of the same issues. You may get them to fix it then. Good luck!
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
iTunes: MacOSG Podcast
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Process: Safari [3116]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [430]
Date/Time: 2012-07-29 07:53:41.381 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 880425 sec
Crashes Since Last Report: 37
Per-App Interval Since Last Report: 69 sec
Per-App Crashes Since Last Report: 34
Anonymous UUID: 1BA0088A-BDF6-4B4F-9D19-514348ADE07E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3116]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff979fef56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8cd77d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff979fed8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c85371f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff92024cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff92024e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010a1cbc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff979f5fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff979f5f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff9200c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff92002f73 loadNib + 322
11 AppKit 0x00007fff92002470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff9200238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff920022ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff9227306f NSApplicationMain + 398
15 Safari 0x000000010a3ce806 SafariMain + 166
16 Safari 0x000000010a1b9f24 Safari + 3876
17 ??? 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e2c5ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8d3f47d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8d3e5a7a abort + 143
3 libc++abi.dylib 0x00007fff972c47bc abort_message + 214
4 libc++abi.dylib 0x00007fff972c1fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8cd781b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff972c2001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff972c205c std::terminate() + 16
8 libc++abi.dylib 0x00007fff972c3152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8cd77e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff979fed8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8c85371f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff92024cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff92024e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010a1cbc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff979f5fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff979f5f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff9200c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff92002f73 loadNib + 322
19 com.apple.AppKit 0x00007fff92002470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff9200238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff920022ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff9227306f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010a3ce806 SafariMain + 166
24 com.apple.Safari 0x000000010a1b9f24 0x10a1b9000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e2c67e6 kevent + 10
1 libdispatch.dylib 0x00007fff94dcd78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff94dcc31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8e2c6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d3f4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d3f5b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8e2c5ad2 __open + 10
1 libsqlite3.dylib 0x00007fff94ac8a6e unixOpen + 2382
2 libsqlite3.dylib 0x00007fff94b32c2f pager_write + 1983
3 libsqlite3.dylib 0x00007fff94b32455 sqlite3PagerWrite + 709
4 libsqlite3.dylib 0x00007fff94b3f0af allocateBtreePage + 1247
5 libsqlite3.dylib 0x00007fff94b3e8d2 btreeCreateTable + 306
6 libsqlite3.dylib 0x00007fff94b0e375 sqlite3VdbeExec + 19653
7 libsqlite3.dylib 0x00007fff94b08a5b sqlite3_step + 1883
8 libsqlite3.dylib 0x00007fff94acbfb5 sqlite3_exec + 533
9 com.apple.CFNetwork 0x00007fff953d8aee __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 128
10 com.apple.CFNetwork 0x00007fff953d8f24 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
11 com.apple.CFNetwork 0x00007fff953d93f1 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
12 com.apple.CFNetwork 0x00007fff9534155b __CFURLCache::OpenDatabase() + 221
13 com.apple.CFNetwork 0x00007fff95341040 ProcessCacheTasks(__CFURLCache*, bool) + 265
14 com.apple.CFNetwork 0x00007fff95340a72 _ZL24_CFURLCacheTimerCallbackPv + 662
15 libdispatch.dylib 0x00007fff94dcba86 _dispatch_call_block_and_release + 18
16 libdispatch.dylib 0x00007fff94dcd2d6 _dispatch_queue_drain + 264
17 libdispatch.dylib 0x00007fff94dcd132 _dispatch_queue_invoke + 54
18 libdispatch.dylib 0x00007fff94dcc92c _dispatch_worker_thread2 + 198
19 libsystem_c.dylib 0x00007fff8d3f43da _pthread_wqthread + 316
20 libsystem_c.dylib 0x00007fff8d3f5b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8e2c5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d3f6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010b26f1fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x000000010b26cd50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010abaf11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8d3f28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d3f5b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8e2c467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e2c3d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d4842d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d484219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8d3f28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8d3f5b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff69db7408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff69db7430 rsp: 0x00007fff69db7408
r8: 0x00007fff7c0e5fb8 r9: 0x00007fff69db6e98 r10: 0x00007fff8e2c5d0a r11: 0xffffff80002da8d0
r12: 0x00007fa1143218a0 r13: 0x0000000000000004 r14: 0x00007fff7c0e8960 r15: 0x00007fff69db7580
rip: 0x00007fff8e2c5ce2 rfl: 0x0000000000000246 cr2: 0x000000010ddc8000
Logical CPU: 0
Binary Images:
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0x10a1bf000 - 0x10a659ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
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0x7fff69db9000 - 0x7fff69dedbaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
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0x7fff95d16000 - 0x7fff95d3afff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff95d3b000 - 0x7fff95d4aff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff95d4b000 - 0x7fff95dfeff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff95e6d000 - 0x7fff95eacfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff95ead000 - 0x7fff95ebfff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff9667a000 - 0x7fff967b0fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff967b1000 - 0x7fff967b1fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff967b2000 - 0x7fff967b2fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff967f8000 - 0x7fff967fefff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff967ff000 - 0x7fff96802fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff96803000 - 0x7fff96845ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff96866000 - 0x7fff96891ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff96892000 - 0x7fff96cbffff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff96cc0000 - 0x7fff96cddfff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff97025000 - 0x7fff9702afff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff97048000 - 0x7fff972bbfff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff972bc000 - 0x7fff972c7ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff972c8000 - 0x7fff972d5ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff972e4000 - 0x7fff97301ff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff97518000 - 0x7fff975bafff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff975bb000 - 0x7fff975bbfff com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff975bc000 - 0x7fff975bdff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff97709000 - 0x7fff97709fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff97721000 - 0x7fff9774cff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9774d000 - 0x7fff9785afff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff9795b000 - 0x7fff97b2fff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff97b8b000 - 0x7fff9816ffff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff98170000 - 0x7fff981b0ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
0x7fff981b1000 - 0x7fff981b1fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff981b2000 - 0x7fff98228fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff98553000 - 0x7fff98586ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff989a5000 - 0x7fff98a3fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff98a40000 - 0x7fff98b42fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff98b43000 - 0x7fff98b62fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff98c46000 - 0x7fff98c53fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff98c69000 - 0x7fff98c8ffff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff98c90000 - 0x7fff98d0bff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7552
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.6M resident=133.2M(72%) swapped_out_or_unallocated=52.3M(28%)
Writable regions: Total=1.1G written=5052K(0%) resident=6008K(1%) swapped_out=0K(0%) unallocated=1.1G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1812K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 43.1M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 60K
__CI_BITMAP 80K
__DATA 15.9M
__IMAGE 528K
__LINKEDIT 59.9M
__RC_CAMERAS 248K
__TEXT 125.7M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 339.6M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: HUAWEIMobile-Modem, PPP (PPPSerial), ppp0
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3found solution on another post at last and the only way seems to be to upgrade to safari 6.
gregoryfromcork
Re: Safari Quits Every Time Opened
Jul 30, 2012 9:47 AM (in response to lbh1876)
If you are using Lion 10.7.4 try the following, it worked for me:
Download and install Safari 6 from this link (it's the link used by software update to download Safari6 for Lion 10.7.4) :
http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg -
Hiya,
My iPhone 5 suddently turned off while I was texting a friend.. What is wierd is that my iPhone 5 was at 75% charge. Eventhough I charge it, my iPhone 5 stil will not turn on.. Please help me. Thank You..First try charging via usb into a pc/mac, use a different cable or wall adaptor.
Also try a hard reset
- hold the home button and sleep/wake button down for atleast 10 seconds
When connecting the phone to a pc/mac that has iTunes installed does itunes recognise the iPhone? -
Messages disappeared from my Hotmail Account after opening Mail-pls help!!
Please Help!!!
I put hotmail to my apple mail through a pop3 connection. I guess it copied all of my mails from my hotmail inbox to my apple inbox and then deleted them from my hotmail account. However, this was not my intention, I would still like to check my e-mail history through a web browser remotely (ie from my phone or another computer) but they have disappeared and now my hotmail inbox is empty!!! This happened yesterday! There were over 3500 e-mails, is it possible to get them transferred back from Mail to my hotmail account?
ThanksHi Vivi981,
Here is an article of troubleshooting for issues receiving mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
I hope this helps!
- Ari -
Lost all my Optimum online settings after complete reste, pls Help! WRT54GL
Hi I have a WRT 54 GL with a Win XP pro system and optimum online.I installed DDWRT firmware and had issues, I couldn’t open up port 443 so I decided to reinstall Linksys firmware.It seemed to go smoothly but I couldn’t login to the router, it wouldn’t take my password so I did a complete reset.Now I can login to the router with the default password but all my settings are gone. All connections seem to work, the internet light is green on the router, but internet doesn’t work.Any webpage says “address not found”It sounds like I lost some settings that are required for Optimum online, does anyone know how to set this up?Thanks
If your Internet Service Providor is Cable follow this link
-
Iphone not syncing after updating itunes 10.5. pls help
Hi apologies but I am new to all this stuff. I updated itunes to version 10.5 and I think my iphone 4 was synced in during this. After itunes had updated I found that my iphone wasnt synced in any longer. I pulled out connecter and re connected but still nothing. Rang apple tech support (on hold for an hour in cue). They tried couple of things and then advised to uninstall itunes then reinstall. I have done that but still not recognising iphone. I can sync to my other apple computer but if I try and upgrade to iOS5 on that it says I need to go to the normal computer it is synced with or I'll lose some apps etc. I dont think my iphone has the latest iOS 5 on it yet. Can anyone pls help? Apple support now closed :-( thanks
I am also in the same boat.
Windows 7 on Alienware laptop - no problems at all until upgrade of iTunes client to 10.5.
After the upgrade, attempts to sync my iPhone 4 hang at "Step 1 of 4: Backing up Rob's iPhone" (for over 12 hours)
I have read hundreds of documents with various solutions.
1) Delete backup file from C:\Users\<name>\AppData\Roaming\Apple Computer\MobileSync\Backup
2) Stop stuck MDCrashReport and AppleMobileBackup processes
3) Reinstall iTunes
It all FAILS. I work in IT and can assure you that nothing changed but whatever was changed by the iTunes application as it was upgraded to 10.5. This 2 day extravaganza is ridiculously frustrating and creating a rabid anti-apple sentiment in my house. Why the F would you (Apple) release something that is mandatory for me to use with my iPhone and have it be this buggy P.O.S.? (Rhetorical - no need to answer, please just fix this problem so I can sync and backup my phone).
Non-plussed -
Pls Help. Sounds and ringtones wont open after software update
Hi Im using BB Bold 9700 and after I did the update to 5.0.0.862 I was unable to open the sounds and ringtones to change my SMS tonw, pls help I already rebooted my device and still unable to open that menu..
Hello Crimson_Night and welcome to the BlackBerry Support Community Forums.
If you go into the Media player, are you able to hear the tones?
Try clearing out the Sounds/Profiles database as shown in KB10167 and reconfigure them.
Let me know how you make out.
Thanks! And have a great day
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. it staarted again this evening, pls help as am frustrated. NB- i checked for apps update but all my apps are up-to-date. CT
Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If restoring using a backup doesn't help, try restoring the iPhone to factory settings and try for a while with just the Apple-included apps, to make sure it's not an issue with a third-party app. If it still has problems, it may have a hardware problem and will need to be sent to Apple.
Regards. -
pls help me how to reboot my macbook air,.. because starting it up was not successful. the screen just turns blue after the apple logo appeared.
i know loads of people who have had this problem including me. The Java script update apparently had some virus that has overloaded the start up disk. I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it. Data recovery company have quoted me nearly £1000.
-
I bought this iphone 5 in Globe Telecome in the Philippines one month ago. I amvery worried coz of all the device here in our house this just the only one who can't connect to our home wifi. Even in our neighbors wifi. All our devices ipod 4 and 4s and laptop can connect except this iphone 5. I did all the trouble shooting but still it didn't work. Pls help me. I went to globe and it seems they can't help me with it. Is this covered by my warranty? Tnx
Welcome to the Apple Support Communities
Your log shows that graphic drivers have crashed, but there aren't any third-party extensions installed on your computer, so I suspect that there's a problem with the graphic card. I recommend you to take the Mac to an Apple Store to check if there's a hardware issue -
Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.
It's probably broken. Is there an error number displayed by iTunes?
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