Rsd? shut down and mouse pointer problems
hello there
So, last week I went to the Carrefour Laval apple store to go check out my macbook because it had shut down 3 times in a row for no reason. The genius checked everthing out, ran some tests, and said everything was a-okay, that I might have simply just xperienced a random, insignificant crash. But, yesterday my computer shut down again as I was surfing the internet. I waited about 1 minute and powered it up again. everything seemed fine. so, about 1 hour ago, im checking my emails, when i go up to the toolbar to select a different website, when my mouse pointer seems to start disappearing on and off constantly. so i close my internet window and this weird loud and quick clicking sound comes from my computer. I open up another safari window, and the sound stops. and this happens over and over again as i open and close safari windows. then 10 minutes later, i am watching a dvd when my computer shuts down again! what is going on? Im so tired of this. i would like to have some advice before i go see the genius again. the thing is i cant reproduce the problem for him, it just happens randomly....
please help me!
Hi there I am having the same problem. I've been experiencing it often over the past month. First thing you should do is download the latest updates and make sure the firmware is updated which you can get from apple.ca/support. If that doesn't work then take it into a certified repari center that is authorized by Mac. In Toronto I go to CPUsed, Carbon or MacLibrary for repairs. My macbook is still under warranty so I am going to take it in. I am also going to extend my warranty for three years. These intels are great but it is the first year so expect problems.
Cheers!
Alan
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Spontaneous shut down and possible kernel problems?
Hi,
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I've been reading about kernel panics on the support community but I'm not sure what to do next to solve this issue. I had similar problems at the exact same time last week with the screen and shutting off but I attributed the forced shut down to low battery (the computer just turned off and then ran slowly for the rest of the day once I got it plugged in).
Thanks!Try a safe boot, hold the shift key and power up, this will take a little loner than normal, hold the shift till you see the progress bar. See if it works normal, if it does than it is more than likely some 3rd party software.Then restart normal and check your console for panics. That would be your isssue. You can also start holding command R and restoring from utililities. Back up before you do anything.
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The only thing I havent been sucessful with is the patch KB981112 - refused by Windows with the message "Application refused on this PC".
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When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen. -
Problems shutting down and starting up
my MacBook Pro (OSX 10.9.3) doesn't shut down when I want it to but goes into a coma periodically.
when I use "Shut Down" every once in a while via Apple menu, the machine doesn't appear to actually shut down. when I open it or got to it the next time, it's in a state of sleep and I can't awaken. when I finally get it to shut down manually and restart, a dialogue saying "you shut down due to a problem" arises next startup. this whole chain is odd to me. I'm a long-time Mac user (IIvx, iMac and iBook) and I don't recall the startup problems but maybe I've just forgotten.
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I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
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Regards
TD -
When I try to open iPhoto I get a window dialog that says...
Your photo library is either in use by another application or has become unreadable
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have tried the reopen it while keeping the Option and Command keyes pressed.
No change.
I dee nothing but a blank page,
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Also hace back ups of all images on cd's. dvds and jump drives.
Any advice is appreciated.Option 1
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If that fails:
Option 2
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This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
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Have a look at this help document for suggestions that you haven't tried yet:
http://support.apple.com/kb/TS2570 -
Problems shutting down and getting 'Error -39 when trying to open my files
After working all evening using my Macbook Pro, I close out all my programs and shut down the computer.
However, the computer refuses to shut down. The screen freezes and just sits there. After about 10 minutes of waiting I eventually hold down the power button to shut the computer off.
When I restart the MacBook Pro and try to open the file I was working on, I get the following error. 'While attempting to access [FILE], the file manager reported an error -39.'
Why does this keep happening?
MacBook Pro 2.4 GHz Intel Core 2 Duo
4 GB Ram MHz DDR3
Mac OS X 10.5.8
Finale 2010
Logic Studio 9
Yamaha PSR-310 via Midi Interface
nullI don't think you're having an Apple hard disk issue, because your other applications are working without problems.
I believe you are getting the corrupted file(s) (End of file, Error -39) because you are powering off the computer before the application and the computer have completely shut down.
I can't tell you why it is happening, but I suspect that the Finale application is being extremely slow to shut down, and it is leaving the '.mus' file open until it quits.
*Kostby, thanks so much for your reply. I actually work for a software company, so I asked a few people around here and they agree with you. For some reason, the application is taking a very, very long time to quit, and it's causing the computer to keep running instead of shutting down.*
Perhaps some file was corrupted in the old version of the Finale application was carried over with the upgrade? Have you tried reinstalling the application?
*I haven't, but this is a good idea. I will completely remove the program and start over.*
Hardware...
I notice that the keyboard dates from 2006/2007.
*Actually, it's from 1993 (time flies...)*
Is the midi interface Firewire or USB?
USB
Does the midi interface ever cause an error or a 'hang' with or without the keyboard?
*Not that I'm aware of. I haven't used it in awhile, and it's not been connected to the computer in weeks.*
Are there software drivers needed to make the Midi interface work with the Mac.
*No, I simply plugged it in and it worked. No extra software or drivers needed.*
Are the drivers old? (e.g. 10.4.x or 10.5.3)
N/A
Have you tried saving the file to a USB flash drive, rather than a physical hard disk?
*I haven't, but I'll need to save a few tonight if I do a reinstall of Finale.*
Powering off vs suspending vs leaving it run...
Do you get the 'spinning beachball' (spindump) when Finale apparently hangs?
*No spinning beachball. The desktop simply freezes...*
What happens if you leave it on for an hour or overnight after the apparent 'hang'?
*Never done that. Longest I've left it alone during the 'hang' has been about 15 minutes.*
Does the screen ever come back and let you use the computer again?
*After 15 minutes I would hit the power button and force it to shut off. I've never allowed it to go on for this long. I just thought if it didn't come back after 15 minutes it wasn't ever coming back.*
Does the file corruption occur when you suspend the application by closing the lid, rather than shutting it off?
*I've never just closed the lid on my Macbook Pro. I've always either set it to sleep or shut down and waited for it to do so before closing the lid.*
Thanks again for the great suggestions. I will try them all this evening when I get home from work.
Best,
Dana -
In the evening when I put my mac air to sleep and turn it on in the morning it says it had a problem shutting down and had to restart again, so all my work is gone, and this is happening quite often now and I bought it in January. So shouldn't I use the sleep mode over night is that too long and causes it to crash? Or should I take it to a apple store for them to check it out?
Overnight isn't too long for sleep mode. I do it all of the time with no problem. However, I save everything first so I would not have the "all my work is gone" issue even if there was a problem. I would have it checked out.
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1st problem was IMac running slow. Shut down and unplugged several times with no correction. Eventually, shut down, unplug and reboot resulted in wallpaper background eventually coming on screen but no icons. Nothing after that.
Kurt, do you know which exact iMac this is?
Have you blown the dust out lately?
Does it do better if allowed to cool off for a couple of hours?
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i have macbook 5,2 mac osx 10.5 leopard, my problem is every 60 sec. a pop up on desktop restart, sleep, cancel, and shut down and the desktop dim also i already adjust the sleep time to longer time but nothing happen, and every time i shut down my laptop he go restart again i canot of my laptop, i shut down and before he restart again i push the power botton the laptop is off and if i start my laptop not start 2 to 5 time i remove the battery again fix then laptop start. any body can help me about this problem may only the setting but i dont have idea..... please help thanks
i think i find solution.
after instal baytrail driver, without restart i instal gpu driver direct from intel
https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+for+Intel%C2%AE+Atom%E2%84%A...
work fine for now...
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