RSTRUI.exe application error - cannot recover?

Hi,
I have a Windows 7 64-bit HP laptop, and when it boots, it detects some kind of error, and tries to repair it. During the repair attempts, a window appears titled "RSTRUI.exe - application error" with something like an instruction at one location (the same each time) cannot read (write?) from some other location (usually different). It then halts the attempt and reboots, only to find the first error again, and cycle back to this error.
I have a backup of the entire disk (partitions, data, apps, and faulty OS).
I recently saw a post somewhere else about SFC /SCANNOW, and tried that, but it says that there is a pending repair reboot, and that must complete before SFC can run.
The laptop is a model HP Pavilion dv6-1366dx.
TIA!
Andy

Hi Andy,
See if you can boot into Safe Mode by tapping away at f8 as you start the notebook. Use the arrow keys to select safe Mode and hit enter.
If windows will load in this mode, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Part of this process will require a restart to check the drive.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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