RT31P2 + WRT54GL + Vonage problems

Hey guys, I've been having a recurrent issue for a while now, and lately the problem has gotten a lot worse. Before I describe the problem, I would like to explain the exact set-up that I have to better explain the situation. (I have had this set-up for a good 4-5 years now)
- I have vonage phone service, and they provided me with the the RT31P2 router for use to connect my phone lines to. Since this is not a wireless router, I went out and bought a WRT54GL, so I can get wireless access for my laptop.
- In order to set up the two routers, I connected the ethernet cable from my cable modem and plugged it directly into the WAN of the RT31P2. I took another ethernet cable, plugged it into one of the ethernet ports on the RT31P2, and plugged the other end into the ethernet port of the WRT54GL.
Note: Before I did the above connections, I disabled the DHCP on the WRT54GL and changed the starting IP address to 192.168.15.2. Also set up a secure password enabled network. For the RT31P2 router, all the settings remained the same, and it's IP is 192.168.15.1.
- For the most part, this set up has been absolutely fine. My home phones would work with no static, no dropped calls, etc. I have one PC that is hooked up via ethernet on the RT31P2. Three laptops that connect wirelessly to the WRT54GL.
Problem: A couple of days ago, I noticed my internet speeds became drastically reduced on the PC's that are connected via WiFi. (Normally, I would get speedtest.net results with a range of download: 9-10Mbps and upload: ~ 0.54Mbps.) The speeds I was getting instead were close to 2Mbps (download), and even lower for upload. I isolated the problem and found out that only PC's connected via WiFi were experiencing this slowness. The one PC connected via ethernet was still getting its average normal speeds. (Currently, I hooked up two laptops to the RT31P2 via ethernet and disabled the WRT54GL router, and its running at normal speeds).
I called up my ISP to come and take a look and see where the proble might be, and everything on their end seems to be fine. Since they only provided the cable modem, anything extra has to be taken care of the party that is responsible for it. So basically, everything via direct connection from Cable modem, or ethernet connection from RT31P2 is good, but my wireless connection from WRT54GL is no longer usable because of the slowness. I have not changed the above-mentioned set-up at all, there were no hardware changes, nothing that can explain why all of a sudden devices connected to my wifi would be this slow. This issue seems to occur maybe 2-3 days every two weeks or so, but currently, it's been going on for about a week. I think I also had a similiar problem like this sometime last year, and it took a long long time for the wifi to become stable again (close to a month). At that time, my ISP said the same thing to me - that there is no fault on their part because the signal strength was good on their end.
So does anybody have any idea/know why this might be happening with my wireless router?
*Also, another issue with vonage phone service - right when the wifi started acting up, I noticed that my home phone was getting a lot of static, making calls unbearable. I would get a dial tone, but it was absolutely impossible to carry out a conversation with that amount of static. So I called Vonage this morning, and we spent a good amount of time trying to isolate the problem. What we came up with is the fact since I kept my cable modem and routers literally on top of each other, that it was causing some type of interference. When I moved all the devices away from each other, the static disappeared (only a little bit remained, but not a big deal). However, after I hung up the phone with vonage support, I realized that the static was not gone because I moved the routers away from each other, but the fact that the static only occurs if i have another ethernet cable plugged into the RT31P2 (which is the router where the phone lines connect to), where the other end of ethernet cable is connected to a PC. Any ideas on what might explain that? Do you guys think there is a correlation between the static on the vonage and the wifi problems, even though they are on different routers..?
I know it's a long message, but I would really appreciate if somebody would take the time to go over this post and help me out. Thanks a lot to anybody with suggestions.

Hi rsayeed and welcome to the Cisco Home Community!
The RT31P2 is now being handled by the Cisco Small Business Support Community.
For discussions about this product, please go here.

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WRT54GL & Bittorrent problem.

hay, i'm using my WRT54GL router for my ADSL connection, the line speed is about 12k/s up, 250k/s down. got 2 machines using this router, wireless one, and cabled one.
the computer that using Bittorrent is the cabled one.
now my problem is that every time i run the a BT client (not a specific one, but mainly uTorrent) it really slows my internet connection, even tho the client is configured to use only 6k/s upload.
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Linksysinfo - How to configure WRT54GL for VOIP and-or BitTorrent
When you click on the first link in the post above, it says...
Configuring a WRT54GL to handle an existing Vonage router (WRTP54G or RTP300) and/or BitTorrent.
The instruction above is for third-party firmware. If you are using the official Linksys firmware (ver 4.30.9 is latest) then perhaps you can still borrow some of the ideas from this article.
Hope this helps,
Lilla
Westell 6100 modem/router; Linksys WRT54GL v1.1 router firmware 4.30.9; Linksys WPC54G v2 Notebook Card; CenturyTel DSL using PPPoE

WRT54GL Internet Problem

Hi all, since I got my WRT54GL my internet became very laggy, having spikes and very slow download speed. Also it randomly discconects and I have to manualy go to router's home page -Status - and press connect botton 2-3 times in order to connect.
   It's the same thing regardles of the number of PC connected to it, or the method of connection (wired/wireless) . Also I should mention that my internet service provider is a good one , before this router I hadn't have any problems.
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Internet Connection Type : PPPoE
Connect on Demand : Max Idle Time   Min.
MTU : 1300 ( tried 1350 -1400)
Security Mode : WPA Personal
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Group Key Renewal : 5000 sec
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Fragmentation Threshold 2304
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DMZ / QoS Disabled
UPnP: Enabled
Please help me if you can Thanks.
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Thanks for reading

- Check the option "Keep Alive" and click on save settings...Now,check.
- You can not create another account on the router homepage.
- The password is created for the router's setup page,so that no one can manipulate with the configuration of the router..By default the router password is "admin"..You can change the password under Administration tab.

WRT54GL - ICMP problem?

Hey,
I recently bought a wrt54gl router for my home and I connected it like this:
DSL ---wrt54gl and to PC and Xbox 360 from lan port 1 and 2.
I can go on the internet from my PC no problem, but my xbox will not go on xbox live. In the xbox connnection test it will not pass the ICMP test...
My router has standard firmware and Upnp enabled.
Otherwise it has standard settings...
I this router not capable of going on xbox live?
Thanks.

Hi,
Okay, I have done this, but the xbox still fails the ICMP test...
Xbox now wtih static IP: 192.168.1.5
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: Automatic.
Ports 88 UDP and 3074 both forwarded on router.
MTU: 1364 and ok in the MTU test on xbox.
UPnP: Disabled
All tests ok until ICMP? Why?
When I plug the xbox directly into my DSL modem it connects just fine...
Thanks again.
Message Edited by Sumsar38 on 01-24-2008 11:17 AM
Message Edited by Sumsar38 on 01-24-2008 11:17 AM
Message Edited by Sumsar38 on 01-24-2008 11:18 AM
Message Edited by Sumsar38 on 01-24-2008 11:19 AM
Message Edited by Sumsar38 on 01-24-2008 11:22 AM

RT31P2/WRT350N Cascading Problems

Problem: Using the WRT350N as the main router connected to the Motorola Cable modem, I have now added the RT31P2 for phone service. I am trying to establish only one subnet, so i have disabled NAT on the RT31 and connected the RJ45 to Numbered ports on both WRT and RT3 routers, this gives me DHCP from WRT350 on all the ports and routers - PC's work great and Internet access is working fine... Issue is the Phone Services is not working, looks like the RT31p2 is not getting a DHCP address from the WRT350n so the voice registration is not working properly.
Do i need to work with Static Routing? -- All of this networking is confusing and i have not figured out what is needed... just a side note.. i can plug the RT31P2 WAN Plug to a numbered plug on the WRT350 and i get phone access just fine... but the problem with this is that the routing of DHCP addresses to the numbered ports on the RT31 no longer work...
Sorry for the long post... thanks for any help you can provide...
Message Edited by Sleadrider on 04-09-2008 01:16 AM

the RT31p2 eeds the WAN conection to get the voice up and running. I believe you do not need to do static routing on this. BUt you will need to disable the NAT on the router " Advance routing" make sure to disable the DCHP as well on the rt31p2. with the NAT disabled on the router. then you should be able to recieve IP from the wrt350n and get the voice running also.

WRT54GL Admin Problem

When i go to edit some settings on my router, so port forwarding or something, and i go to click save settings it brings up a error. It says
'This Web Page is not available, The website at null might be temporarily down or it may have moved permanently to a new web address.
I need to change my NAT settings, but i can't because everytime i press save it comes up with that. Does anybody know how to fix it?

This is often caused by a communication problem between the the router and computer.
Try this to fix the problem:
You do not need an Internet connection. The router's "web pages" are built into the router.
Use Internet Explorer, it usually works.
JavaScript must be enabled.
Use a computer that is wired to the router.
In the non-working computer, temporarily turn off your software firewall.
If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker, and the Ad blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Report back with this problem, and also state the make and exact model number of your modem (not the router).
If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
If all of the above tips fail, then reset the router to factory defaults: Power down the router and disconnect all wires from it. Wait one minute. Power up the router, allow it to fully boot (1-2 minutes), then press and hold the reset button for 30 seconds, then release the button and allow the router to reset and reboot ( 2-3 minutes). Power down router and your computer. Wait one minute. Connect one computer, by wire, to a LAN port on the router. Boot up system. It should work, however, you will need to setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
If the reset does not fix your system, then you need to download and install (or re-install) the latest firmware for your router. After the firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.

Troubleshoot WRT54GS - WRT54GL connection problem.

Here's the setup I had until recently: DSL -> (via wire) -> WRT54GS -> (via wire) -> WRT54GL -> (via wireless) -> computer. Basically the GL was an access point. Unfortunately yesterday this stopped working for some reason, so I did a hard reset on the router (30 seconds holding down the reset button), and I haven't been able to restore it. I've tried to do so via the following steps:
1) Make sure only my laptop and power are plugged into the GL via a LAN port (and the power port).
2) Uncheck all the boxes in the firewall section.
3) Disable the built in firewall.
4) *Apply Settings*
5) Under setup, click on "advanced routing" and change it to "router" mode.
6) *Apply Settings*
7) Under basic setup, disable DHCP.
8) Assign the router an IP address that's not in the GS's DHCP range (192.168.0.2).
9) Adjust the time settings on the GL.
10) Unplug my laptop from the GL.
11) Plug the GS cable into the GL via a LAN port, not the WAN port.
12) Plug my laptop into the GL to test it via a LAN port.
Here's what I do to test it (with laptop (wire) -> gl (wire) -> gs (wire) -> dsl):
1) See if I can get a DHCP assignment from the GS on the laptop. So far I've been unable to do this. However, the GS's DHCP table (Status -> Local Network -> DHCP Clients Table) says it can not only see the laptop but it has assigned it a DHCP entry.
2) See if I can ping the GS, GL or another computer on the network from the laptop via a wired connection. So far I've been unable to do this.
3) See if I can ping the GL or the laptop from a desktop connected wirelessly to the GS. So far I've been unable to do this.
4) When this fails, swear (it's cathatric at least), do a "hard reset" on the router by holding the rest button down for 30 seconds, and start over at the top.
(Please note: at this point the only active wireless is the GS. The wireless on the GL is disabled.)
I've tried the above steps three times and it hasn't worked. The only other thing I can think of is configure the GL to work in place of the GS and see if I can get a wired connection from my dsl. DSL -> (wire) GL-> (wire) Laptop.
I don't know what else to try...does anyone have any suggestions? Thanks in advance.
Solved!
Go to Solution.

Thank you for your suggestion, Carrot, but that didn't help. I reset the GL, power cycled it, and set it with the following settings:
1) All firewall options disabled, firewall disabled.
2) Wireless disabled, ssid disabled. I'm just trying to get this thing to work as a switch for now, after all.
3) Router changed to "router" mode instead of "gateway" mode.
4) IP address set to 192.168.0.2, which is out of the GS's dhcp pool (192.168.0.100 - 149).
5) DHCP disabled on the GL.
6) Timezone set accordingly.
I was unable, again, to get a DHCP assignment on the laptop when plugged in by cable to the GL, which is plugged into the GS. (laptop (via wire) -> gl (via wire) -> gs) I was also unable to ping anything, including the GL, even when plugged directly into it.
Here's what makes me say "what the heck is going on:" If I try to ping the GL, at 192.168.0.2, from a desktop connected wirelessly to the GS (so...desktop (wireless) -> gs (wire) -> gl), Windows spits a "request timed out" back at me. If I try to ping 192.168.1.1, something replies with a 60ms response time.
Out of curiosity, I ran a tracert from that same desktop to the GS, and it came back in 1 hop. I also ran a tracert from this same computer to another computer, and it came back in 1 hop. I finally ran a tracert from the desktop to this "192.168.1.1" and it went out via my internet connection (it listed two ISP related hops) and found...something. So what the heck does that mean?
All I can think of at this point is set up the GL to take over for the GS and swap routers and see what happens.
Here's a thought: Is it possible I just need to power cycle the GS?
Message Edited by TheBoyBlunder on 03-26-2010 02:25 PM

WRT54GL Security problem

First of all, I have two of the same routers. One totally works, and the other one partly works. The one that works, will hookup with or without security. The one I am having problems with, will work ONLY without security. Without security, it hooks up ar 54, and connects to the Internet just fine.
This router has to work with a Vista laptop, and a windows 7 laptop. I work on computers, and the one that does not work
belongs to a customer. Any ideas?

What type of wireless security did you use? WPA? WPA2?
Have you tried all wireless security types and none of them worked? Could be a router firmware issue. You may have to upgrade/reload the firmware.

WRT54GL Password Problem

Ok, so a few months ago, my sister was unable to get into our wireless network from her laptop. My dad and mom brought their laptops home and were unable to join as well. I have gone to http://192.168.1.1/WL_WPATable.asp and checked that they are using the correct password which they are. WRT54GL router is set to:
Wireless Network Mode:          Mixed
Wireless Network Name:         MAS
Wireless Channel                    6 - 2.437GHZ
Wireless SSID Broadcast:                   Enable
Security Mode:                WEP
Default Transmit Key:      1
WEP Encryption:              128 bits 26 hex digits
passphrase:                    (prefer not to tell you)
Key 1:                            4C9DAFCD4DD02FF1675BD2CB32
Key 2:                            AABF05C886B01CDB8D030C0644
Key 3:                            2D29491366CF969E987F164F18
Key 4:                            2C43166C9240FF0E59206693BC
Wireless MAC Filter:               Disable
Authentication Type:        Auto
Basic Rate:                     Default
Transmission Rate:           Auto
CTS Protection Mode:       Disable
Frame Burst:                   Disable
Beacon Interval:              100
DTIM Interval:                 1
Fragmentation Threshold: 2346
RTS Threshold:                2347
AP Isolation:                   Off
SecureEasySetup:           Enabled
Thanks in advanced!
(If you need anything else, dont hessitate to ask)

Use WPA2 for encrytion. It is more secure than WEP.
Greetings from Northern Ontario, Canada

WRT54GL speed problem

My internetprovider increased speed from 25 Mbps to 40 Mbps. Providermodem direct to pc via LAN gives indeed speed 40 Mbps. However through router lanport or wireless no higher speed. How comes? And better how do i solve problem..

Hi bertjen
You can try by resetting the router back to factory settings and reconfigure it back again. Make sure to also upgrade the routers firmware. If still no improvement, try setting the MTU to manual and lower it dow to 1428.

WRT54GL setup problem for xbox 360 live

I am new to wireless networks, and trying to setup a wireless network for my step-sons XBOX 360 live. I purchased a WRT54GL wireless router, and a Xbox wireless adapter MN-740.
I wired in the WRT54GL into my Windstream DSL network at home, and used the automated phone system to get the internet backup, and running. But, when trying to install the software on the enclosed CD, after typing in the IP address, and gateway address, I get "router configuration error".
Any ideas, or links to help threads would be great.
Thanks, Jon

For router set-up follow this
For XBox follow this :
Open an Internet Explorer browser page.In the address bar type - 192.168.1.1
Leave username blank & in password use admin in lower case...
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 88 and End box type in 88, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box...
2) On the second line in Application box type in PQR, in the start box type in 3074 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box...
3) On the third line in Application box type in XYZ, in the start box type in 53 and End box type in 53, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box and click on Save Settings...
3) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
4) Click on set-up and change the MTU Size to 1452 and click Save Settings...
5) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
6) Also assign the DNS Addresses on the Xbox
Primary dns :- 4.2.2.2...Secondary dns :- 192.168.1.1
7) Turn off your modem, router, and Xbox...Wait for a minute...
8) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...

WRT54GL Disconnection problem!

Hey all! I am wondering why I ever so randomly get disconnected from my router. I can go for days on end with a consistent connection, and then other times, I will end up getting disconnected a few times a day. There doesn't seem to be any rhyme or reason behind it - I just suddenly find my connection dropped. I go into my wireless client and re-connect with my wireless profile, and everything is okay again.
What is going on here?

Upgrade the firmware on the router to the latest one and change the channel to 11.

WRT54GL Firmware Problem

After installing the Firmware Upgrade that I found on the official website, my router went a little bit crazy. It still works in the sense that I can connect to the internet and so can anyone else that connects to it, but I can't access it to make any changes:
This is what it looks like when I log in:
http://img441.imageshack.us/img441/6074/82156025.png
I've looked around and am not sure quite what to do.

To reset the router press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
To configure the router.... If you have a cable connection then follow this link and if you have a DSL connection then follow this link to configure your router.

Cascading E4200 to RT31P2

As the subject says, I’m trying to cascade a new E4200 wireless router to an old RT31P2 VOIP Vonage/Linksys router that I use for my home phone. I’ve had this set up before with my old WRT54G router, but after recently purchasing a Boxee media player, I ran out of open ports. The old setup had each of these set up on their own subnet. The WRT on 192.168.1.1 and the VOIP on 192.168.15.1. The connection went:
Cable modem -> RT31P2 ->WRT54G -> Computers/Printers
Cable modem went into the “Internet” port of the RT31P2, and then an Ethernet port on the RT31P2 to the “Internet” port of the WRT54G. Didn’t connect anything to the RT31P2 Ethernet ports at the time. DNS was handled by the WRT54G.
Now with the new E4200 and Boxee, I want both routers to be on the same subnet, since I need the extra ports. So I have it hooked up this way:
Cable modem -> E4200 -> RT31P2 ->Computers/Printers
The Cable modem goes into the “Internet” port of the E4200, and then an Ethernet port on the E4200 to the “Internet” port of the RT31P2. Connected this way the phone lines work. However, even with DNS disabled on the RT31P2, and a static IP address assigned in the same range as the E4200 (192.168.1.1 for the E4200, and 192.168.1.2 for the RT31P2). I can’t see or ping a computer or printer connected to the RT31P2 from a computer on the E4200 router. I’ve read other threads on the subject, and seem to think I need to forward some ports or something on the RT31P2 to get this to work. I’ve read that instead of using the “Internet“ port on the RT31P2, I should use one of the Ethernet ports instead. I’ve tried this, and while I can see the RT31P2 and computers/printers, this disables or doesn’t allow me to use the phone ports, which is the main purpose, so I need to use the “Internet” port connection.
Anyone know what else I need to configure to make this work? I suppose I could purchase a switch to connect to the E4200 to get a few more ports, but why spend another $20 if I can use the ports on the RT31P2?
Any help would be greatly appreciated.

Well last nite I tried using port forwarding to get this to work. Based on an old Linksys PAP2 thread on this, I opened ports 5060 - 5061 and 16384 - 16482 on the E4200. But still nothing. Is there some port I need to open on the RT31P2? I would think it needs to know how to negotiate.
Also, Is there a separate IP address for the WAN as opposed to the LAN? for the RT31P2?
Still looking to get this to work. Really don't want to reverse the routers and use the RT31P2 for DHCP. It's old, and flaky, and having just spent $150 for the E4200, I want to use as many feature on it as possible, and not delegate it to second, which may cause more problems.

What Vonage router to get with Airport Express?

After a recent lightning strike , I'm in the market for a new Vonage-compatible router that I could use along with Airport Express. I used to have a Linksys RT31P2 for Vonage and I plugged an Airport Extreme base station into it for wireless, but both boxes got fried. Given that I want to use an Airport Express box which will provide wireless, I figured I could get a Vonage-compatible router that isn't wireless (like the RT31P2) and save some money, but I'm having a hard time finding one (it seems the RT31P2 is now obsolete). Best Buy and Comp USA carry two Vonage devices, the Linksys PAP2 and the Linksys WRTP54G. The PAP2 doesn't have an ethernet port in which I could plug the Airport Express so that's no good. And the WRTP54G is a wireless device (which I don't need) that costs $110 (I thought I'd be able to find something around $50).
Any suggestions? Should I just buy the old RT31P2 on amazon or Ebay?
If it matters I have a Scientific-Atlanta PSC2100 series cable modem, and my computers are Mac laptops (Powerbook G4 and iBook G4) with Airport Extreme cards.
iBook/Powerbook G4 Mac OS X (10.3.9)

Best Buy and Comp USA carry two Vonage devices, the Linksys PAP2 and the Linksys WRTP54G. The PAP2 doesn't have an ethernet port in which I could plug the Airport Express so that's no good. And the WRTP54G is a wireless device (which I don't need) that costs $110 (I thought I'd be able to find something around $50).
Best Buy also has rebates available on both of those devices. If you qualify the devices will be much cheaper.
Since the AirPort Express has a single Ethernet port, your options are limited.

RT31P2 + WRT54GL + Vonage problems

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