RTF format emails not consistent on recipient end

I send out stock order confirmation emails to lots of customers. I frequently get replies back, with the content of my email looking very inconsistent.
I have done some testing, by making an rtf email, and sending it to a number of friends, and then look at what they are receiving on their computer. It is just dismal to see how different they come out.
I am using times or arial font, something that everyone should have. Just bolding and coloring some text, nothing super fancy or complex.
Often, the bold text comes out much smaller, the colored text is larger. The emails I am sending are very inconsistent. I cannot imagine that this is acceptable to any business or professional person.
I realize that I can use plain text, but this does not allow me to highlight the important points in the email, or insert the links that I need.
How does everyone else handle this? Is Mail just a loser program, and everyone really uses Entourage?
mark

To have your font and color choices seen at the other end, you must normally set them for each outgoing individually in the New Message pane (not in Mail > Preferences). Also they may need to be different than what is set in Mail > Preferences.
If you are already doing that and things are not working as you would like, or if you don't want to do that, then your conclusion is correct, Mail is not suitable for the purpose, and everyone else uses Thunderbird or Entourage instead. Office for Mac 2011, due out this fall I think, is supposed to have a new Outlook for Mac included.
In general, of course, the recipient often has control of how your email appears. If he turns off html mail, nothing you do regarding fonts and colors will ever appear on his screen.

Similar Messages

XML Publisher report output in RTF format does not display full page

Hi,
We have one XML Publisher report, the output of report in RTF format is not getting displayed in Full Page in normal way (MS Word -->View menu --> Print layout) but we can see full page display when we do MS Word -->View menu --> Outline.
Appreciate your valuable inputs on this.
Is this a template issue or any profiles needs to be set.
Thanks
Vijay

Do you have any header and footer on your template?
If you have any header and footer then try to adjust it as of to display full page.
Thanks
Yasar

Sent email not recieved on othere end

A week ago I sent an e-mail that was never recieved by the reciepient.
It is still in my outbox, and is no showing up (asa it normally wouldn't becuase it would be deleted after sending) in my verizon.net account online.
Is there any way to track what happened to it and where (verizon - the receipients provider - proof that it got transfered to their inbox...)?

Sorry to hear about your email not being received. This email did not get to their inbox. Emails in the outbox are pending to be sent. Once it has been sent, its moved to the sent box. Please check the recipients email address and make sure there are no typos or any extra characters in the TO: field that shouldn't be there. If additional help is still required, please reply back.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Report 10g RTF format does not open on Windows XP SP2 IE 6

When the desformat is PDF, the report runs fine and launches out to a new window with the document displayed. However, when the format is changed to RTF, the report is not displayed and it appears to be blocked by a popup blocker. I do not have any third party popup blocker installed (Google Toolbar, Yahoo Toolbar, etc.). The built-in IE 6 popup blocker is turned off. I even went through a Microsoft article, http://support.microsoft.com/kb/843016, to insure the blocker is turned off in each security zone. Yet the report going to RTF still appears to be blocked and the report going to PDF works fine. That makes me think it may not be a popup blocker.
I have verified RTF files open fine through windows explorer, they open fine from a html page with a link to a RTF, they also open fine if I use javascript to auto-redirect a page to an RTF file.
The report is generated to cache and then opened with a web.show_document if that matters.
Forms/Reports Version: 10.1.2.0.2
JInitiator Version: 1.3.1.22
Does anyone have any other ideas please?

I actually already found the solution in other post: [Solved] Problem with Web.show_document
But thanks anyway!

Emails not consistently downloading to one of my email accounts

I just picked up the BB Tour, replacing the most horrific phone in the world, the HTC
Everything is great, though I am having one issue. I have 3 email accounts, two are yahoo.com accounts and work great and the other is a private email through my work. The private email acts strangely on my BB. Sometimes emails will download, other times nothing will download. Then weirder yet, only 2 or 3 emails will download when there is more than 20 or 30 emails on my server. When I open my laptop to check my emails they'll be like 20-30 emails that download into my mail client. Why does it only download a few emails and not the others. It literally grabs emails from different times, so it's not from the 15 minute delay. Is there any setting that I can connect direct to my mail server and not go through BB?
Thanks for all the help.

Is this work email account on a BES server?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

CIF of SA is not consistent for Validity End Date

Hello gurus,
Our company is quite new in using SNC, and we bumped into this problem (see description below), and hopefully this forum can help us.
<Description>:
When the Scheduling Agreement is CIFed from R/3 (ECC) to SNC, the Validity End Date does not get updated each time.
It gets updated sometimes, but not always. It is inconsistent behaviour.
<Example>:
Scheduling Agreement A
Validity End Date: 31.12.2012 Changed to 30.11.2012 in R/3.
Performed CIF using Transaction Codes CFM1 and CFM2.
Correctly updated the Validity End Date in SNC.
For the same Scheduling Agreement A updated Validity End Date to 31.01.2013 in R/3.
Performed CIF using Transaction Codes CFM1 and CFM2.
The Validity End Date was not updated in SNC & remained as 30.11.2012.
For the same Scheduling Agreement A updated Validity End Date to 15.10.2012 in R/3.
Performed CIF using Transaction Codes CFM1 and CFM2.
The Validity End Date was not updated in SNC & remained as 30.11.2012.
Thanks guys
Tuffy

Hi Tuffy,
1 - I am just wondering if after the Delete the existing External Procurement Relationship in SNC, and CFM1 and CFM2 the SA (i.e. changed my validity end date value) to the SNC, will the problem of the SNC side not able receive the changed SA??
When there is a change in the SA, integration model would create the same in SNC if it does not exist. But the transfer from ERP does not happen just like that. First, make sure that the message type (CIFSRC) has been checked in BD50 and then schedule a job to periodically transfer the SAs.
2 - What does the tcode the person in the SNC side have to double check to ensure the SA is transmitted there??
The t-code is /SAPAPO/MTI2 - External Procurement Relationship.
3 - Someone in our company advise BASIS team to check the transactions BD50 and BD52. What exactly does it mean and does it help?
This is correct. I mean guys who are responsible for Integration model need to set-up BD50, BD52 so that changes to SAs are transferred periodically.
Regards,
Sandeep

XML Publisher rtf output not consistent with the rtf created

I am using XML publisher to generate a custom report.
The approach I folllowed:
1) AM Class: Write the VO data to XMLNode using vo.writeXML() method
2) XML Publisher Administrator Responsibility: Create a data template and attach the xml created in step1 as "Preview Data"
3) XML Publisher Administrator Responsibility: Create a rtf template (contains images and text), attach the data template (step 2) and attach the rtf created.
4) Controller class: Use TemplateHelper.processTemplate() method, passing the rtf template and the XML data from VO.
5) Verify the rtf output in application.
Issues I am having are as follows:
1) Major issue is page format. I have saved my rtf file with a different page format as below:
     File->Page Setup->Paper->Width:255 pt
               ->Height:165 pt
     File->Page Setup->Margins->Top: 12 pt
                    ->Bottom: 0.1 pt
                    ->Left: 0.1 pt
                    ->Right: 12 pt
When I open my document from the application, the margins and page setup rtf output is not retained (as given in teh doc), hence my whole layout is disturbed.
Thus, I am getting a very weird layout when I open my rtf output from application.
How can I retain the page settings?
2) I added a image, and the size of the image also is not retained as well.
And if I set the layout wrapping style anything other than "In line with text", the image does not show up in the output.
Would greatly appreciate if someone can put some light on this.

RTF & PDF output can't be exact same, we can minimize the difference by eliminating all extra spaces(Ex: from table rows, in between form fields etc.) from RTF while generating RTF output.
For reference:
BUG:8662322 - RTF FORMAT DOES NOT SHOWS WITH FIXED HEIGHT OF ROW
Thanks,
Sandeep

RTF output not consistent with the PDF output

Hi Experts.
i would like to know why the code start@last-page works in pdf format but do not works if i generate the report in rtf format.
Thanks in advance!

RTF & PDF output can't be exact same, we can minimize the difference by eliminating all extra spaces(Ex: from table rows, in between form fields etc.) from RTF while generating RTF output.
For reference:
BUG:8662322 - RTF FORMAT DOES NOT SHOWS WITH FIXED HEIGHT OF ROW
Thanks,
Sandeep

How to send email externally in the RTF format

Hello,
I have quite strange problem, and I am bit afraid whether SAP supports or not? which i thought will support by default.
I need to send email out of SAP, but I need the body of the EMAIL to be formatted in RTF.
Please note we are able to convert the data into RTF and then send as an attachement with email,
But what we are looking is instead of attachment we need to send content as the mail body in the format RTF.
Please any body help on this?
Thank you again for your kind time and help

Hi KAMESH,
Thank you for your very quick response,
We tried this option, by sending a mail with bold text, but the output still comes as normal text..
Please can you send any working example of this.. if you think this should work,
Thank you again for your time..

How do you extract attachments from an emails in RTF-Format

When ever the XI receives an eMail in RTF-Format the XI can not extract the eMail-attachment. Does someone have the same problem? Is there a solution?
Thanks

RTF is a proprietary format of Microsoft and therfore cannot processed by the XI mail adapter.
Make sure that the sender of the mail only send plain text or XML.
Regards
Stefan

RTF template does not format properly when run from Concurent Manager

Hi
I have complex RTF template; many stuff in are in header in word table format,body section again fields are in table format and Footer again in word table format.
When I run BI Publisher report as concurrent request half the content like header and footer are not displayed. I can see copmlete report when I preview using XML data in word. Is there any limitaions that certan fonts, word format features not supported in RTP template. What is the best way to put header, body and footen in main body area rather using Header and Footer features of word?
Thanks and regards

You can use the start:body etc syntax to move your header/footer into the main part of the document. This way you can use form fields.
Regards,
Gareth

Initial-page-number not working in RTF format output

A report has a parameter for the page number to start with. In rtf template below code is present
<?initial-page-number:xdoxslt:ifelse(P_FIRST_PAGE_NUM!=’’,number(P_FIRST_PAGE_NUM),1)?>
The report page number starts with the value which we pass in p_first_page_num in PDF format but in rtf format output it always starts with 1.
Is initial-page-number not supported in RTF format output ? If not then what is the alternative?

the method u followed is fine as need a page number staring from a specify value which u input.
@section is only for resetting page number to 1 for every group and for that pdf and ppt will be fine but only for rtf u need to use that ( pressing F9).
u can use @section and initial page number combined but they give u same output as get now. rtf output wont support it will only reset 1 every time
What ever u do rtf output wont support initial page number code ..........
i mentioned that F9 work around to mention that it is the only work around u have upto now to control rtf output with regards to page number.
Guru's correct me if i am wrong. wait for a day or two if some one from guru's confirm it .
If u need real confirmation raise an SR oracle will let u know .

Multiple recipient livecycle form using javascript in it to attach a pdf, external recipients get MIME formatted email.

The livecycle designed form has javascript to send the form to 4 recipients. The form worked fine until the mail domain was hosted by gmail (uses TLS, port 587). Now recipients get a MIME email, not the attached PDF. Old versions of the form pre-sept 29 work fine. If we change the form or copy it, it does not work. If we use a different smtp server to test, it works fine, all 4 recipients get the pdf. Any advice is much appreciated! I'd say gmail is the problem, but then why do old forms work fine still through gmail?
the setup is Adobe Livecycle Designer ES4, Adobe Acrobat XI, Outlook 2007, gmail hosted company domain (ex. yourdomain.com), using SMTP port 587 TLS, javascript in the email to declare a PDF, and a button to run the javascript (not a submit button, the javascript does the submit action).
problem looks like this:
EARLY WORKS - PHASE 5, PILING - Change Order 888
Date: Fri, 9 Jan 2015 13:08:55 -0600
Message-ID: <002e01d02c3f$b802fdf0$2808f9d0$@ca>
MIME-Version: 1.0
Content-Type: multipart/mixed;
                boundary="----=_NextPart_000_002F_01D02C0D.6D688DF0"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AdAsP5IQYfLzQOmBQKGrI/ckRv3akg==
Content-Language: en-ca
This is a multi-part message in MIME format.
------=_NextPart_000_002F_01D02C0D.6D688DF0
Content-Type: text/plain;
   charset="us-ascii"
Content-Transfer-Encoding: 7bit
The contract has been adjusted by Change Order attached. Please retain copy
for your file records. No hardcopy will be issued by mail.
------=_NextPart_000_002F_01D02C0D.6D688DF0
Content-Type: application/pdf;
               name="2785-5 Change Order TEST-Jeff-888.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
                filename="2785-5 Change Order TEST-Jeff-888.pdf"
JVBERi0xLjcNJeLjz9MNCjI1NiAwIG9iag08PC9MaW5lYXJpemVkIDEvTCAxMDc2MTkyL08gMjYx
L0UgMTA1MjQ1Ni9OIDEvVCAxMDc1ODI1L0ggWyA3MTQgMzI5XT4   etc...

First of all, a drop-down menu doesn't allow for multiple item selection. You'll need a list-box field for that.
Once you have that set up you can use the value(s) selected in this field as the recipients of the email.

Report in RTF format not displaying

We are trying to produce a 9iAS Rel2 9.0.2.x report in RTF format. Trying to bring this report up in IE produces the following popup box:
Internet Explorer cannot download rwservlet?config=test from host.domain.com
IE was not able to open this internet site. The requested site is either unavailable or cannot be found.
Using other formats (HTML, PDF) for this report work fine.
Windows has .RTF mapped to be opened in Word.
The config entry includes:
destype = cache
desformat = RTF
mimetype = application/rtf
Any ideas as to what is wrong?

Hi alka,
To invoke Word automatically, use command
line options DESTYPE=CACHE,
DESFORMAT=RTF and MIMETYPE=application/msword.
This is an example URL: http://webserver:80/cg-bin/rwcgi60.exe?module
=test.rdf&userid=scott/tiger@mydb&
destype=cache&desformat=rtf&mimetype=application/msword&server=myrepserver
1. Check the appropriate mimetype setting for Word by Starting Windows Explorer,
choose View -> Options from the menu, go to the File Type tab, find Microsoft
Word Document in this list, click Edit, and get the value for Content Type
(MIME). This is the value that needs to be used in the MIMETYPE command line
option, and it will typically be application/msword, but may differ on
different machines.
null

Crystal report 8.5 export to csv and rtf format not working with office 2013

Hi Experts,
Crystal report version 8.5 hangs and eventually crash when i export my report to csv or rtf format on windows 7 with office 2013 installed, code is written in VB 6 although the same scenario is working with office 2010 installed.
i debugged the code and found the application hangs at function Report.Export(False).
below is the code snippet
       .PDFExportAllPages = True 'ePDFExportAllPages
       .PDFFirstPageNumber = ePDFFirstPageNumber
       .PDFLastPageNumber = ePDFLastPageNumber
       .RTFExportAllPages = True 'eRTFExportAllPages
       .RTFFirstPageNumber = eRTFFirstPageNumber
       .RTFLastPageNumber = eRTFLastPageNumber
       .UseReportDateFormat = eUseReportDateFormat
       .UseReportNumberFormat = eUseReportNumberFormat
       .UseReportNumberFormat = eUseReportNumberFormat
       .XMLAllowMultipleFiles = eXMLAllowMultipleFiles
       .XMLFileName = eXMLFileName
     Report.Export (False) ----Application hangs here and eventually crash
Looking forward for your help, as it is very urgent
Regards
Mohit

Hi Mohit
CR 8.5, being about 15 years old, does not support Windows 7. I am surprised this works for you with MS Office 2010 and to be honest, I'd consider my self lucky there. The fact that is does not work with office 2013... well, like I said, lucky with Office 2010 and your luck ran out with Office 2013.
Your option; rewrite the app in VS 2010 / 2012 / 2013 and use the CR Assemblies for VS .NET from SAP Crystal Reports, Developer Version for Visual Studio .NET. The CR Java SDK would be another option.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

RTF format emails not consistent on recipient end

Similar Messages

Maybe you are looking for