RTMT alert for PRI

Is there any way to generate an RTMT alert as soon as the PRI goes down in cisco voice gateway (MGCP). I have almost 20 gateways and all have multiple T1 circuits and need to setup on all.

Thanks Yosh, I have Alerts setup for "Number of Registered Gateways Decreased" but my management wants to have Alert specific for all PRI's.
I wonder if I setup alert for D-Channel "DatalinkService" does it sent alert for the status of individual PRI "Down/up

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RTMT ALERTS FOR CCM

Getting the following alert in the call manager in the RTMT for low water mark exceeded, my experience tells setting the log alert value to a lower level helps on the issue , but not sure. Can somebody guide on this.
===============================================================================================
12/21/2011 7:30 PM : UC_RTMT-2-RTMT_ALERT 2138: Dec 22 2011 00:30:17.348 UTC : %UC_RTMT-2-RTMT_ALERT: %[Name=LogPartitionLowWaterMarkExceeded][Detail=
UsedDiskSpace : 62
MessageString : Common Disk utilization hits LWM!
AppID : Cisco Log Partition Monitoring Tool ClusterID :
NodeID : NY1PUB01
TimeStamp : Wed Dec 21 19:29:52 EST 2011.
The alarm is generated on Wed Dec 21 19:29:52 EST 2011.][App ID=Cisco AMC Service][Cluster ID=][Node ID=NY1PUB01]: RTMT Alert
=======================================================================================================
ccm 6.1.3

Abhishek,
Looks like the lower threshold for UsedDiskSpace is set at around 60% & that's why the alert has raised. Keeping it at 75-80% is also fine. All it means is whenever 75-80 % of disk space is full, give an alert. I feel alert at 60% is too low or can be ignored.
Pls remember to rate helpful posts.
GP.

RTMT alerts for UCM and UCCX:

We have had issues with UCCX agents that were unable to login because the CTI service or Tomcat service is hung. We usually have to restart either CTI or Tomcat on the publisher to correct. Does anyone know of any RTMT alerts that can be setup to notify us that one of those services is not responding or hung?

Hi Hariharan,
In addition to Atul's link please refer the below mentioned link CPU and Memory usage
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/managed_services/cucm_health.html#wp1101115
Tx,
Hope this helps
Shalu

[RTMT-ALERT] CallProcessingNodeCpuPegging

We are receiving an RTMT alert for one of the node in the cluster.
Error is [RTMT-ALERT] CallProcessingNodeCpuPegging.
Processor load over 90 Percent.
Aupair (98 percent) uses most of the CPU.
Please suggest what to do for the resolution of this and also want to know what is this AUPAIR and why is it running on CCM server.
Its urgent.

Hi Sam,
If the CPU pegging alert is reported at some specific time of the day then it is most likely due to some scheduled activity like DRS Backup, CDR Load etc. Please check the following link
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00808ef0f4.shtml
CPU Pegging Alerts
CPUPegging/CallProcessNodeCPUPegging alerts monitor CPU usage based on       configured thresholds:
Note: %CPU is calculated as %system + %user + %nice + %iowait + %softirq +           %irq
Alert messages include these:
%system, %user, %nice, %iowait, %softirq, and %irq
The process that uses the most CPU
The processes that wait on Uninterruptible disk           sleep
CPU Pegging alerts can come up in RTMT due to higher CPU usage than       what is defined as the watermark level. Since CDR is a CPU intensive       application when it loads, check if you receive the alerts in the same period       as when the CDR is configured to run reports. In this case, you can need to       increase the threshold values on RTMT. Refer to       Alerts for more information about RTMT alerts.
HTH
Manish

RTMT Alert Detail

Hi,
Is there any way to get more detail from the alerts generated by RTMT. I would like to know what gateway went down but we cannot tell from the messages that are sent from the system.Here is an example of what is recieved when we lose a PRI gateway:
Thanks!
Chris

Hi,
From the problem description I read that you are trying to figure out which device is
having this registration and unregistration attempts. Now assuming that you are looking at
these message from Alert central, could you please also review the Application logs under
System > Tools > System Viewer for related details?
--The RTMT alerts severity must be set to Error, so in UCM can you
modified it to be "Informational"
You should able to find more details next time they
get a device unregistration message.
Remember that check on all servers
the registration and unregistration events are always displayed under the
UCM server to which the gateway is registered.

RTMT alert CoreDumpFileFound

Hi all,
need some help in understanding the following RTMT alert that came in last night:
At Sat Jan 24 01:29:52 PST 2015 on node , the following CoreDumpFileFound events generated:
TotalCoresFound : 1
CoreDetails : The following lists up to 6 cores dumped by corresponding applications.
Core1 : Unknown (core.17118.11.cimlistener.1422095365)
AppID : Cisco Log Partition Monitoring Tool
ClusterID :
NodeID : IPTSUB01
TimeStamp : Sat Jan 24 01:29:28 PST 2015
Is this a self-rectifying event?
Would a therapeutic reboot be warranted?
Thank you very much for your help.

Hi Carlo,
Thank you very much for your feedback.. I followed your suggested approach and it looks like the scenario matches Matthews': Example 3: Core Stack Corruption ... (please see backtrace below)
====================================
backtrace
===================================
#0 0x004dabae in ?? ()
#1 0xb542ee80 in ?? ()
#2 0x00000001 in ?? ()
#3 0x00000002 in ?? ()
#4 0x00000000 in ?? ()
per Matthew's article ...the next steps... "It is recommended that the corresponding service log (e.g. ccm traces, tomcat logs) and the complete core file be retrieved from the affected system for TAC review." Could you suggest which ccm traces (and for what period of time) will be needed? also, need a little clarification on the tomcat logs (how-to pull)... lastly, could you provide the best method to copy the core dump file for tac or will the syntax of the utils core analyze <coredump filename> be sufficient?
Thank you!

RTMT ALERT ERROR CiscoDRFFailure

From the past few days Im getting this RTMT alert constantly,
Reason : DRF was unable to backup component PHX_CONFIG.Error : Unknown Database Error AppID : Cisco DRF Master ClusterID :
Any ideas what this error might be ?

Hi Kamalakar,
Looks to be the following
https://tools.cisco.com/bugsearch/bug/CSCur24834/?reffering_site=dumpcr
Symptom:
UCCX backup fails on CUIC component for second node (phx_config)
Conditions:
UCCX 10.5 SU1 HA
Workaround:
1. Enable Root access on both first node and the second node
2. Copy the /opt/cisco/desktop/openfire/passphrase from Primary Node to the same location on Secondary Node.
3. Restart the Unified CCX Notification Service and the Cisco Finesse Tomcat service.
4. Redo the Back up. It should work this time.
HTH
Manish

RTMT Alert

Hi All,
I have query related to RTMT alert. is it possible to edit/add more information about the alert?
For Example, recently I got the below alert which has no necessary information like which router/gateway port number cluster details etc.. Its just a blind message.
MGCP DChannel is out-of-service. Current total of 1 MGCP gateway device(s) with D-Channel-Out-Of-Service status. The alert is generated on Thu May 19 11:10:29 EDT 2011 on cluster StandAloneCluster.
Do we have any option to enable/edit the more information for RTMT alert in CUCM?
Thanks in advance !!!!

Hi,
I think you have to go into RTMT and click on alert details here to view the actual name of the device.
Only other quick way to handle this is SNMP traps from the actual router and into email..
Cheers,
Tim

[RTMT-ALERT-StandAloneCluster] CiscoDRFFailure

Hi All,
I am getting alert from my unity connections servers for DRF component. Yesterday I got the alert for pub node and today I got for the sub node around the same time. I have verified the backup status and everything seems to be fine. I am attaching the traces here, Could you tell me whats going on in my network.
Subject: [RTMT-ALERT-StandAloneCluster] CiscoDRFFailure
Reason : Unable to access SFTP server or SFTP server too slow to respond.
AppID : Cisco DRF Master
ClusterID :
NodeID : eccun005-sub
TimeStamp : Tue Apr 08 21:01:00 GMT+00:00 2014.
The alarm is generated on Tue Apr 08 21:01:00 GMT+00:00 2014
Thanks,
Lajith P

The alert I got it for today and I could see the line in traces as
2014-04-08 21:01:00,257 DEBUG [NetMessageDispatch] - drfAlarm:sendAlarm: Sending Alarm: DRFSftpFailure

Why is ical creating unwanted alerts for all-day events?

If anyone can point to what might be going wrong here I'd be grateful. This is becoming a daily irritant. I have a number of all-day events listed for most week days in my diary which help me to know what is happening that day with childcare for my son. I don't need alerts to be reminded of these - they are just notes I put to myself in adavnce that let me know how my day is configured. Now, I sync my ical from my home imac to my work imac, my macbook, my iphone and my ipad. On none of these devices do I have default alerts set. I never set any alerts for any of these 'events'. But then, at 9am the day before each one I get an alert. In fact, I get a 9am alert for any all-day event, regardless of whether I set an alert for then, or at all. As I say, I've checked all devices and the default alert a=on all is set to 'none'. Does anyone know why this is happening and how I stop it?

Thanks Malcolm.I'm afraid this issue started for me after updating to iOS6!

BODS 3.1 : How to trigger an email alert for the jobs on BODS server ?

Hi All.
I have this request.
BODS 3.1 : How to trigger an email alert for the jobs on BODS server ?
We have jobs scheduled on BODS running smoothly and absolutely fine.
But to check, i am logging into the admin console and check for the jobs status.
I would like to have an email to be received from BODS after each job is finished.
It could succuessful. Or it could fail.
Whatsoever, i wish to receive an email alert as soon as a job is finished.
Can anyone advise me as to whether this could be made possible.
And if yes, how this could be done.
Thanks for your help in advance.
In BOE CMC / for webi / schedule / we find an option to send email for a job success or a job failure.
Is there any option similar to that in BODS ?
Also would like to know :
how to use the smtp_to or mail_to functions ?
how to set up the smtp server for this ?
thanks
REgards
indu
Edited by: Indumathy Narayanan on May 31, 2011 3:47 PM

Hi.
Since am new to this BODS. I need some help.
I already have many jobs which are running absolutely fine.
And when a job runs, and finishes, am able to see the trace saying
e.g. :
Job_abc is completed successfully.
We got the smtp service activated for our test server.
and we hae a group email id.
I have put the details of the smtp server / ip address / and said apply restarted.
The i created a simple test script as below :
print (' Before email ' );
smtp_to('abc@company_name.com', 'Job ' || job_name() ||' on ' || host_name() || ' has FAILED',
' the job has failed', 0, 0);
print('After Email ');
It does send a email to as per smtp_to whatever email is specified.
But how to differentiate between a job success
And a job which has failed.
I wish to have a mail which says on the subject :
'Job ' || job_name() ||' on ' || host_name() || ' has completed successfully'
==> IF it is a success
OR
'Job ' || job_name() ||' on ' || host_name() || ' has failed'
==> if it has failed
How to make the system identify, whether
to send a success message or a error message whatever
Could anyone advise.
thanks
indu

Have problem setting Email alerts for Calendar events. Warning message says I need to set up a card in Contacts with my email. I do but it doesn't recognize it. How do I indicate the email I want alerts sent to?

The system of setting up email alerts for Calendar events worked fine in Snow Leopard but since I upgraded to Mt. Lion Calendar won't let me set email alerts. When I try, I get an error message saying I need to set up a card in Contacts for my email. I have a card set up in Contacts for both of my email addresses but it doesn't recognize them. Perhaps the name I have on the card doesn't match a name that Calendar is looking for. Calendar doesn't seem to have a way in Preferences or elsewhere to indicate the email I want alerts sent to. Any ideas how I can get this system working again? Thanks for your help.

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.
See if another contact is marked as this is my card.

I am having a issue with getting data useage alerts for my iphone 4s

I am having a issue with getting data useage alerts for my iphone 4s from AT&T. I do not download anything huge at all.
I looked into it and figured out that the phone dials out nightly at 12:29am every night. I went into my settings and went to general..about..diagnostics and useage..then diagnostics and useage data to see this. I then clicked don't send...but I am still getting useage alerts. Can anyone help me please...
Thanks

Honestly, from reading the thread linked, they all come off as a bunch of whiney people that cannot be bothered to help themselves.
Little to nothing in that thread indicates an issue beyond inept consumers. Yes, I read several pages on the incessant gripes. Very few made any actual attempts to troubleshoot issues before whining about the "Apple issue" and those that did actual troubleshooting got their issues resolved.
So no, Apple has nothing to fix beyond a few specific devices that are experiencing hardware issues.
If you have actually put forth effort and done the basic troubleshooting, take the device to Apple for evaluation and possible replacement. Whining will get nothing accomplished.

How do I stop receiving two alerts for a text??

When I receive a text if I do not view or clear the message within 60 seconds I receive another ding or alert for the same text 60 seconds later. How do I edit my messages so I only receive 1 alert per text??
Thanks

Go into Settings - Noitifcation Center - Messages - Repeat Alerts set to Never

Formula to calculate SUM of multiple sheets of excel and the result to be stored in another excel sheet and pop up alerts for multiple rows

I have a excel with multiple
sheets with data as shown below
SHEET 1
A 1
B 2
C 3
SHEET 2
B 1
C 2
A 3
SHEET 3
C 1
A 2
B 3
My
query is splitted into 3 categories
I want to have a formula to do math calculation such that data of "A" of SHEET 1 is calculated with "A" of SHEET2 irrespective of the location of "A".
When I include SHEET3, the formula should automatically identify the location of "A" or "B" or "C" and give the result corresponding to A, B or C. Since I want to bifurcate daily report and output printed. I want to use another
excel for output. How to link multiple sheets of one excel and print the output of above in
another excel?
Assume, I have 4 SHEETS, "SHEET 1", "SHEET 2", "SHEET 3" and "SHEET 4". Math calculation need to be done using all 4 sheets. If
I include "SHEET 5", the formula should ignore SHEET 1 automatically and give the results of SHEETS 2 to 5. Similarly, if I include SHEET 6, SHEET 1 and 2 need to be ignored for further calculation and SHEET 3-6 need to be used. How to write
such formula?
How to get pop up alert for multiple rows, if a specific condition is hit?

Maybe VBA Code should be a good option for you. I suggest you post you issue to
Excel for Developers forum.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best Regards,
Wind

RTMT alert for PRI

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